Nat Carter | Taskaroo Solutions

We’ve had the pleasure of working with Nat throughout our journey with Astalty. From the beginning, she has taken the time to understand how we work and what we need from the platform. Her guidance has helped us build our knowledge, confidence and ability to use Astalty effectively in our day-to-day operations. She looks beyond the immediate question to understand how a process affects the wider team and the people we support. Her recommendations are practical and thoughtful, helping streamline the way a business works and makes systems more efficient. She also listens to our feedback and advocates for improvements that can make a real difference for providers and clients. We know we can go to her for clear advice and reliable follow-through. Her knowledge, initiative and willingness to help have been a tremendous support along our journey. We’re very grateful for everything Nat has done and for the care she brings to her work. We could not recommend her highly enough.

Verified Astalty provider

We have worked with Nat since day one of our NDIS journey, and her support has made a real difference to our lives. She has helped us build our knowledge and understanding of Astalty from the ground up, patiently guiding us through the platform and helping us get more confident in how we use it. Nat has worn many hats along the way. She has listened carefully to our feedback, understood the challenges we were facing and shared that feedback with the team so the platform could continue to improve and better meet the needs of clients and providers. We have always felt that our experience mattered to her, and that she genuinely wanted to help make Astalty work well for our business and everyone else who uses it. One of Nat’s greatest strengths is her ability to look at a business holistically. She takes the time to understand how the different parts of the business fit together, then offers thoughtful recommendations and practical strategies to streamline processes and help everything run more efficiently. Her advice is clear, considered and focused on finding solutions that work in practice. Whenever we have a question or run into a problem, Nat is always there to listen. She responds quickly, takes action and follows things through. We trust her to look into an issue properly and help us find a way forward. Her knowledge, initiative and genuine commitment have been invaluable to us as our business has grown. We are incredibly grateful for everything Nat has done for us. She has been much more than a point of contact for the platform, she has been a trusted and supportive partner in our journey. We could not recommend Nat highly enough.

Verified Astalty provider

I honestly can’t recommend Nat from Taskaroo Solutions enough. Her knowledge of Astalty and the NDIS sector has been such a valuable support to us at Your Journey Your Choice. Nat doesn’t just complete a task and move on she takes the time to understand our business, identifies where things can work better and helps put practical systems in place that actually make life easier. She’s knowledgeable, reliable, easy to work with and has taken a huge amount of pressure off me. If you’re an NDIS provider needing support with Astalty, administration or your business systems, Nat is definitely someone worth having in your corner.

Verified Astalty provider

Nat has saved me hours of work and is currently organising my participants profiles and plan details. As a small therapy and support coordination business I have been struggling to get on top of this information. My stress levels have reduced! Thanks Nat!

Verified Astalty provider

Nat has been an incredible support to Kind Compass and is an absolute Astalty whiz. Her knowledge of the platform, NDIS administration and business systems has helped me improve processes, organise information and use Astalty far more effectively across the business. Nat is knowledgeable, reliable, practical and genuinely invested in helping the businesses she works with. She does not simply complete a task. She looks at the bigger picture, identifies opportunities for improvement and helps create systems that are clear, efficient and sustainable. Having her support has taken a significant amount of pressure off me, and I highly recommend Nat and Taskaroo Solutions to any NDIS provider needing knowledgeable, hands-on business or Astalty support.

Verified Astalty provider