Hear from our customers

"Asterly is an amazing program specifically designed to help support coordinators and allied health professionals. Very intuitive and helps with all aspects of note taking, billing and keeping track of the planning. It also integrates with Xero! AMAZING! Their support for issues is also very responsive and informative."

"Astalty is amazing, we only started using it a few weeks ago, it is so simple to use and easy to find information if I'm not sure what to do. We are so happy to have found Astalty."

"I've dedicated over 32 years to the Disability sector, and it's always inspiring to find exceptional teams committed to making a real difference. The Astalty Team is exactly that – a group I wholeheartedly support. They tirelessly seek innovative ways to assist providers and enhance the lives of the people they serve. By developing top-notch communication systems and NDIS provider CRMs, Astalty ensures compliance and simplifies operations. Their mission is to deliver high-quality services and support, empowering providers to work efficiently and effectively. Please reach out to this team first for all your provider CRM needs. They offer real solutions and a simple to use tool, which will streamline your business processes. Karen Burgess (FIML) (Aka NDIS Community)"

"As an independent Support Coordinator, Astalty is an easy-to-use program that has significantly improved my workflow. It alerts me when reports are due and notifies me if I haven't made contact with a client for a certain period, among other fantastic functions. One of the standout features is its seamless integration with Xero, which makes invoicing a dream. Plus, their support is second to none. Highly recommend!!"

"Astalty consultants have been so quick and helpful to respond when I have questions, such an easy good system to use would recommend highly"

"As an independent provider I would strongly recommend Astalty. I have used various CRM systems and Astalty is superior in terms of functionality and ease of use. A big plus is their customer service and support. All my issues are sorted within 24 hours with professional and clear communication. It's by far the best software I have seen in the NDIA space."

"The Astalty team are reinventing how support coordinator and providers operate in a way that is person-centred, and ultimately, for the good of the industry. Their obsession with customer centric approaches to development and operations is extremely admirable. You'd be silly not to get on board with the team!"

"A fabulous, no nonsense, easy to use CRM for all of our support coordination and recovery coaching needs! It is very intuitive and visually appealing. Saves me hours each week re the invoicing side of the business. Highly highly recommend!"

"Astalty has been a godsend to my business. Its functionality is outstanding, it has been very well developed to deliver a great platform for my work as a support coordinator. I have used many other platforms over the years and nothing has compared to Astalty. I could not speak more highly of it."

"Excellent product Responsive owners Very user friendly and efficient"

"Great platform, would highly recommend. The service is very prompt with any issues."

"I am an independent support coordinator operating as a sole trader and Astalty has made case noting, invoicing & reconciling payments so fast and easy leaving me more time to connect with my Participants and offer a more personalised support."

"We recently switched to using Astalty from another CRM. It was a decision we didn't take lightly, but were confident due to our contact with Jono in the lead up, and some changes the Astalty team made at our suggestion before we even signed-on. We continue to receive excellent and timely responses to our queries or suggestions. Astalty is saving us time with note entries and admin tasks."

"Astalty has everything you need to be able to provide effective and professional support coordination services. The invoice process is so easy and there is no double handling. James and Jonathan have and continue to update the program to ensure it meets service provider needs as well as providing high quality and personal support and communication when needed. James and Jonathan are only an email or phone call away when you need help and assistance. Brilliant program, brilliant company."

"Kimberley Therapy Services in Broome went live with Astalty 2 weeks ago and has been the best thing we have done! Our Support Coordinators love the easy to use system and has changed the way they work day in day out. Our support coordinators now have more time to focus on their participants as billables are now quick and easy to case note. The support and training from Jonathon and James has been incredible and made the transition smooth. Thanks Astalty :)"

"I have worked in the disability sector for many years. Over that time, I have had experience with a number of CRM's to which none have been user friendly for Support Coordinators. Astalty is not only user friendly but reduces the amount of admin time and allows our COS to be more efficient with their time usage and billing. This has resulted in not only a very happy COS team, but an increase in our productivity. From a management perspective, it allows for easy claiming with the instant development of invoices through Xero and automatic sending emailing to plan and self-managed participants. Then it's an easy upload of the excel spreadsheet to Proda for Agency managed claiming. The training and ongoing support from James is next to none. He is extremely responsive and always receptive to feedback for improvements to an already amazing program. Highly recommend Astalty."

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

"We have been using this program for just over a month now, it was easy to set up and James offered amazing support when transferring clients from our previous CRM."

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

"*honest review* For months I had shopped around, ripping my hair out, trying to find the right software. From companies that charged you per client that you have, to companies that charged $10,000 just to teach you how to use their software. To companies that have absolutely zero support - just pretty picture's. Now that I have signed up with Astalty, I can hand on heart, honestly say I am thankful that I have found such an amazing software, that comes with very proactive and supportive people running it. Astalty does everything I need but the best things for me are: 1. It is packed with organised sections (for my little OCD self) so I can have as much or as little information in areas with quick access to them. 2. It links directly to my XERO and I have NEVER had to stress about my invoices. 3. If I ever have a moment where I just can't remember what I was doing - I have super awesome humans on the other end of the computer that help me any time that I need. Bonus. 4. It is extremely cheap compared to so may other providers! If you are every worried about locking into something straight away, I would 1000% recommend having a trial of Astalty. I guarantee you will love it."

"I delayed getting it thinking it would be like all the other ones one's used over the years. I was WRONG! I tell everyone to get it. Honestly the best system and so user friendly I was using it before having the free training provided. It just makes sense!"

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

"As a small business, having software that reduces time spent on non-billable tasks has been revolutionary. Astalty allows me to develop, monitor, implement and document all aspects of support for my clients and it is not cost prohibitive for my small business. The customer service is exceptional - no question is "dumb" and even if I should have found the answer myself, I am always supported with a smile and respectful response. I would be lost without Astalty."

"So user friendly and simple to use. They do regular updates and take user feedback to improve services and are very responsive with any issues which is much appreciated."

"My team and I officially moved to Astalty a month ago and couldn't be happier. Astalty helps us manage and prioritise our tasks, streamlines billing and is really easy to navigate. The transition was very smooth and support has been fantastic, always responsive and ready help. Highly recommend!"

"Easy to use, time and cost efficient, growth opportunities are embraced. At the start of 2023, our boutique, niche focussed Support Coordination team moved from a system built for huge companies Astalty and have not looked back since. Ease of use through task planning and time recording has simplified tracking billable hours as well as improved record keeping. The Astalty team welcomes feedback with a view toward meeting current users demands and wish lists. Feedback is accepted resulting in updates being implemented regularly. Keep up the good work, Astalty!"

"I have found the Astalty program easy to use. It is great when you have a few people using the system to streamline tasks and easily see details that are required."

"Astalty changed the game. My productivity, organisation and ability to collaborate with my team increased substantially since starting to use Astalty ."

"Our team appreciates the changes and time saving features of Astalty, great interface with Support Coordination tools right at hand."

"Great software, really easy to use and easy to set up! definitely recommend"

"Amazing software, simple design, efficient and great support from the software creators"

"Astalty is the best program I have used as a Support Coordinator. Easy to navigate and access client documents, details, plan information and implementation. Makes my job easier."

"I have found astalty to be very well designed easy to use. I love that it stores everything I need in one place and I can quickly access information when needed. The astalty team are always available and friendly. I highly recommend this software to all support coordinators."

"An excellent data base for NDIS Support Coordinators. The crew at Astalty really know their stuff, and are always looking at ways to improve the service. They are responsive and well informed. Alstalty is everything a support coordinator needs to keep tabs on budgets, case-noting, reminders, and much more. In the end, it's the NDIS participant who benefits."

"User friendly and great software, easy to use"

"Just started and it looks great"

"I have worked as a Coordinator for 10 years and used other programs. Astalty is easy to use with all the information needed in the one program. Also love the easy invoicing. Very reasonable price as well."

"Love how user friendly it is and customer service is quick and excellent. Would definitely recommend. Only thing I would like is the chance to manually edit certain parts of invoices before sending. Otherwise super happy. ☺️"

"I can't say enough good things about Astalty. Customer service has been fast and always spent the time to listen to our individual needs. The CRM is fast and easy to use on the go. With 2FA I know our Data is as safe as can be."

"I am delighted to share my experience with using Astalty as this platform has made it easy to manage our Support Coordination business. It is efficient, extremely user-friendly, has an intuitive design, as I was able to quickly grasp its functionalities. Astalty makes it easy to create tasks, manage participant profiles, monitor progress and utilsations of plans. The customer service and support are great too! I always get a helpful response promptly (normally within a couple of hours). They are also open to suggestions for further developments and are continually updating their features based on feedback. I recommend Astalty as a great product. Well done to the team behind Astalty."

"Working well for what we need, still learning all the helpful tools it has :)"

"Deffinitely THE easiest user interface, very intuitive, it's made work a whole lot easier and faster since joining a few months ago. Deffinitely would be my number one recommendation to anyone looking for support coordination software."

"Astalty is easy to use software that has increased my productivity as a Support Coordinator. Integration with Xero has reduced my end of week invoicing process to a few clicks! The team make great updates based on user feedback and I look forward to seeing how it develops into the future. Highly recommended"

"I'm very pleased I'm now working with Astalty for our organisation. It's efficient, comprehensive in all required tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team. Seriously time saving and great organisational tools is just the tip of what this app and these guys can do. Private practice Social Workers, Specialist support coordinators and allied health professionals - will love the functionality and connectivity this brings to case management, documentation storage, billable hours, invoicing, task tracking... xxx"

"A remarkable software built for case work and organisational nerds such as myself. A beautiful layout and simple and efficient program which makes my work so much easier - thank you!"

"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners. Catalyst Social Work"

"Had looked at a few other providers and found this Astalty to be Very easy to navigate the instructional videos and booklets are easy to read and follow, the Support when unable to figure something out is very quick and responsive, and the whole program Is extremely reasonably priced. It has made my administration hours tolerable. Comes highly recommended"

"This specifically designed Support Coordination Software is perfect. It's affordable and does everything a SC business could need. It's very intuitive for SC's and provides really great oversight regarding your clients at each step of their journey. I especially like the copy and paste features that makes it easy to transfer details from the software to external documents. The software developers are easily accessible and available for any questions, concerns or problems that you may encounter."

"Such an amazing software that is user friendly and has all the required functions to successfully run my business as an indeed ant support coordinator. Highly recommend."

"Astalty has to be the best all in one software solution for support coordinator's. It is very easy to use and makes support coordination admin a dream compared to other CRM's"

"ASTALTY is a joy to use and anything that is feedback from the client is an actually listened to and updated. It feels like a tailored service all the time"

"As a very busy sole trader (SMM Support Coordination) I spent many months looking for a CMS that would save me time, give appropriate notifications and be user friendly. Using Astalty for a couple of months now, it has completely changed my life and made me far more efficient, allowing for additional time for my participants. My only regret is not changing over to Astalty sooner!!"

"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

"Atalty has changed the way we do business and record the support we provide. The intuitive nature of the platform means that we can spend more time with the people we support and less time duplicating records and reports. Becuase it can be integrated with finance platforms like Xero, it also streamlines our payment processes. If you run a Support Coordination Business Do YOURSELF A FAVOUR and arrange a demo with the team."

"We've recently moved from our own purpose built system to Astalty, and have found the transition seamless. Communication has been speedy, solutions quickly found, and feedback taken on board for improving the system. The system itself is very intuitive and user friendly, and the guide videos are very helpful if we get stuck on anything. Highly recommend this tailor made software for any support coordinator out there."

"I have been using Astalty for a few months now, and I am really impressed! This is the most perfect platform for any Support Coordinator, and nicely priced too! excellent value!"

"As a smaller organization having a system that allows us to keep everything in one place has been a heaven sent, the system is easy to navigate and even easier to teach new staff how to use due to how user friendly and straight forward it has been. If this wasn't enough for us wanting to keep Astalty the customer support is far by the best I have received after using many different CRMs in my working life; Emails are always responded to quickly with direct helpful information!"

"The Astalty team have been very responsive and have actively sought out feedback.Very happy with the software over something like MYP"

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do. It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate! Now that it connects to Xero, even my accountant is happy! Tracy Young Personal Development Coach Young Consulting WA"

"I signed up to Astalty after trailing a few other premium platforms. I am very glad I did and have not regretted my decision. Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks. James has been incredibly responsive with minor bugs and feedback. Most of the time he knows there is an issue before I do. When I find an issue/bug its fixed the same day. Communication is fantastic. James encourages feedback and I genuinely feel I have a say as to what features should be included. It almost feels like it was built just for me. I have several other support coordinators who use the Astalty and they are grateful we switched. It saves them so much time tracking tasks and doing admin and they can provide more support to our participants. As an owner/manager Asltaly provides clear and easy-to-see data on how we are tracking billable hours and funding. I almost don’t want to recommend Astalty as I feel it gives me an edge over the competition 😊"

"I have been using Astalty for several months as an independent Support Coordinator. It is just fantastic!! I can't thanks James enough for his responsiveness to my questions and suggestions. I am generating many more billable hours than when using other CRM software as the way Astalty is set up makes recording billable time very easy. Invoicing has been seamless.👍🏽👍🏽👍🏽 I'm looking forward to each update because the product just gets better and better at a completely reasonable price. Yes: there are some minor tweaks I'd like, but I'm confident they will come through in the near future. Overall I'm a very happy customer."

"I recently started my own independent Support Coordination business after five years working in the role with medium size businesses. I have been used to using larger enterprise based systems but I have to say Astalty has been very easy to learn and use. I like the CRM and ability to track support coordination budget and hours. Each time I log on there seems to be little improvements which is great. I now use the bulk up load feature for my billing to the NDIS and it works faultlessly. Can not recommend the Astalty platform more highly."

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."

"I have been using Astalty for 6 months now and this has made my job so much easier. A great software that has everything a support coordinator needs to get the job done whilst minimising the time spent completing admin tasks. Very affordable compared to others on the market, easy to use and fast response to support when needed."

"I absolutely love it! no more 100 excel sheets and files- it’s a one stop shop! Has definitely been created with Support coordinators hardest tasks in mind - realtime notes, ease of invoicing and tracking of KPIs! Great system- making life easier! Thanks for an awesome system and for always been so responsive! A happy support coordinator:)"

"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."

"Astalty has been a game changer for my Support Coordination business. The support is second to none and James and Jono are so responsive to implementing updates and improvements based on users' feedback and needs. Can't recommend it enough."

"I signed up off word of mouth and I have NOT regretted it. It is easy to use and easy to get support around any queries that pop up. I highly recommend Astalty to anyone that is in the need for this service."

"Fantastic software, easy to use but still customisable to my business needs. Active development !"

"Great program for all support coordination needs!"

"I trialed a few systems Astalty has come up well above the rest. I’m s trying to get my head around it but when ever I’m stuck the guys help out straight away."

"Simple, effective, time saving, easy to use and affordable system for support coordinators"

"Signed up with Astatly from another software provider. Astalty is super easy to use and to record necessary information and to keep admin to a minimum. Great for small support coordinator businesses."

"Astalty has made my life so much easier. My invoicing time has dramatically reduced and participant information is so easy to record and keep in one place. The support from the Astalty team is amazing. Queries are answered and resolved so promptly that your work is not held up in any way. The regular updates and constant improvements to the program are fantastic. It's a must for Support Coordinators and we also have Allied Health practitioners that use the program."

"Great Software for Support Coordination"

"Easy to navigate, enables me to track tasks and to do lists. Highly recommend."

"Absolutely love the Astalty program. In the time i have been a support coordinator it is by far the easiest and most user friendly one i have used!"

"Astalty is very user friendly and there service is great"

"Great user friendly love it"

"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"

"Our company recently moved over to Astalty from another CRM. The experience has been great! Astarte has been open to our feedback and also modified a few things to shut our company better. So far it has been a great experience."

"Recently new to Astalty but despite my concerns with leaning a new system the video clips and contact through the supports have streamlined this process. The Astalty Facebook community also shares a wealth of information."

"Astalty is so easy to use and navigate, its super user-friendly. It is evident that Astalty has been developed by people who understand the challenges faced by Support Coordinators. The functionality and design, is simple and fresh, allowing Support Coordinators to record everything needed. Highly recommend it!"

"Great streamlining asset to NDIS businesses."

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

"Fantastic program- great way to keep track of all clients"

"I have found Astalty, very user-friendly and easy to do all functions of Support Coordination. Makes it easier and faster to capture your billable time. Highly recommended."

"New to Astalty and already I can see that it is a much better database for support coordination then what i have used previously. Very Happy."

"We are in our early days using astalty, but i know weve made the right choice because any time i am stuck there are so many users guides and support. Thank Astalty"

"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"

"Easy to use and support are very quick to reply"

"Excellent software for support coordination. Easy to use and has many functions such as easy access to the price guide :)"

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"Since using ASTALTY my role as a Support Coordinator has been made so much easier. By using a platform that actually does listen to you and makes the changes and improvements for you. It is a pleasure to work with, with intuitive and simple to use systems. At the same time it is always improving and adding to an already brilliant product."

"I have not been in the industry very long, so at first I found Astalty quite confusing. But I have found their tutorials and videos and face to face support have been absolutely fantastic! I can now navigate my way around the program for my needs with ease. I would highly recommend for anyone in the industry."

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

"As newcomers to Astalty, we are pleased to say that we are extremely satisified with our experience so far. Compared to other software alternatives we've utilized in the past, Astalty stands out due to its personalized support, regular follow-up phone calls, prompt email responses, frequent cheat sheet updates, and comprehensive instructional videos. Our transition to Astalty has been nothing short of delightful, and we are really happy with this business decision."

"Excellent support coordination software - very impressed with the invoicing process! Affordable, very easy to use and great support available when needed. Highly recommend."

"I've just changed over to Astalty and have found it really easy to use. The 'help' videos are great and easy to access too"

"I met the Astalty team at a provider expo in 2023 and had a brief run through of the program. When I became Independent in Nov 2023, I went straight to Astalty. Easy to use, the User Guide is so simple and accessible, and the Astalty guys are super responsive and open to feedback and our ideas, which is amazing! Definitely recommend."

"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"

"When started my own business, I was really confused on who to trust for back office operations system. Now, after almost 2 years, I am so much convinced and happy with the choice of going with Astalty. Despite having basic background on EEP, I am self managing all day to day operations and invoices to clients directly from Astalty. Thanks to user friendly easy front end that keeps life easier, rather than running after accountants or assistants. Worth of each penny spent. FAQ and videos are awesome to understand more on system flow. Keep up the good work fellas"

"Astalty has been the best CRM system I’ve used to date. As an independent provider it has been fantastic value for money, and extremely user friendly. Everything I need to keep track for my participants is in the one place. It’s well maintained with pricing updates (one less stress for me!), and new features. The Astalty team really have their consumers in mind, and are always happy and available to work through any concerns/feedback."

"INCREDIBLE! What can i say? Where do i start? This platform has completely changed the way we run. Astalty has streamlined everything, such an easy to manage platform - and the development team are always welcoming to take on new suggestions and features. I suggest everyone working within NDIS Support Coordination sign up to this platform STAT!! A Complete Game Changer ✌️✌️"

"Support like I have never seen Support before, these guys rock Support. Had an integration issue, raised it, response in 10 minutes, issue no longer an issue - all solved in 20 minutes via email. Astalty Rock!!!!!"

"What an absolute tool to look after people in need. An amazing software which is very easy to use and contains almost everything a support coordinator needs."

"Great system easy to use and smooth to navigate. The set up and ongoing support is great"

"Week 4 into my new business (Positive Empowerment) providing Support Coordination services. I have previously used different software to support in managing and keeping notes on participants, but after by chance being sent an email by Astalty I jumped on and had a look and it has been amazing! I have trialled this and I can say I am very very happy with this product and services it provides! It is straight forward, simple to use and not over complicated- it took me no more than a day to learn how to use it and be able to confidently navigate my way around it! Highly reccomend."

"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider. This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn. The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup! Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."

"Very intuitive and easy to use software. Highly recommend for Support Coordinators."

"A very simple to use system, whilst versatile in record keeping, task management and client management with a Team Approach. The automatic save feature in Notes and Tasks, is brilliant."

"I recommend Astalty for any support coordinators or allied therapists who are thinking of moving across to a Client Management System . Total Care Team has been using One Drive and word docs for a few years and with the growth in the business it became evident that a CMS system was needed to streamline procedures and save time .I have trialed numerous CMS and looked at nearly every system on the market and decided on Astalty . The decision has not been a disappointment at all. Saves huge amount of time entering notes in the task window and billable time is more trackable . Fund utilization keeps us more on track and reduces over servicing. Astalty have been very responsive to our individual requirements and resolve any issues we have faced during set up in a timely way. Well done Astalty ( A System That Always Listens to You ) Regards Sussanne P"

"Intuitive, easy to use, brilliant, clean and highly functional and affordable! extremely impressed as an independent support coordinator this works well for me. Also, very responsive to contact and suggestions."

"What a perfect program for all Support Coordinators. I am a registered NDIS provider and have been using Astalty for a few months now. It is user-friendly and does everything from creating tasks/case notes to batch invoicing. It integrates with your accounting software with ease. It also stores all client information accepts multiple file types for upload and gives you easy access to the NDIS support catalogue. It is managed extremely well, there are frequent updates and the support is first-class. It's truly a one-stop shop. I wouldn't go without it."

"I switched to Astalty a couple of months ago and I am incredibly happy with it! It's very easy to use and has all the required tools to make the job easy. Also, communication and support from James and Jonathon, is timely and efficient. Great work!"

"We have been using Astalty for almost 6 months now. James is very receptive to feedback, and the program itself has made things so much easier for our small team."

"I started using Astalty when I commenced as a Sole Trader Support Coordinator around 7 weeks ago and I can honestly say it is the best software for Support Coordinators that I have come across (I trialled a few before commencing with Astalty). I also really appreciate the fact that I can send an email, send a text of a video call if I have any questions that need answering and this level of service is what I have really appreciated. Thank you for developing such an easy to use Software."

"I started using Astalty after trailing a few other platforms. I was spending hours uploading case notes and capturing hours worked. I have been using Astalty for almost 5 months now. WOW have more time for myself now. Astalty is awesome and easy to use. Most things are already programmed in and if they are not the team are up for any suggestions and ideas. I am a Support Coordinator and also use the program for support workers. Capturing everything I need. I also love that I can upload notes from my phone app when out, and it's there for me when I return to my office. No time wasted. Everything is built in to save your time. James has been an amazing support. Any questions are answered promptly. Videos sent to me to make my life easier and understand how to troubleshoot. They also appreciate your feedback. Communication is professional and any issues resolved pretty much immediately. I enjoy all the new features that are introduced eg: birthdays. This helps me make participants day a little special and prompts me to send them a birthday wish. They love it! I am a director / manager and Asltaly has given me more time to do other things. Thank you team for your awesome program :)"

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"

"We have only recently changed to Astalty and it has been amazing. The service is incredible, they are so helpful even though I have had 101 questions and they have adapted with us. We have found Astalty has already assisted with minimising some administration tasks which is a significant cost saving to the company. Would recommend"

"Love Asalty, easy to navigate and fantastic support if needed. I have recommended Asalty to several other Support Coordinators."

"I love Astalty! I have been using for a while now, get alot for what you pay for! Excellent service and prompt answers to questions if needing some advice. Definitely recommend!"

"Astalty is a great CRM for Support Coordination. I have previously ustilise Careview and find Astalty more suited for recording, case noting and storing documentation"

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

"My Support Coordination business is so much more compliant now, and my invoicing and batching is lightening fast with Astalty, no unnecessary waist of important hours for me anymore."

"Have recently moved to Asalty from another CRM, and it is so much better! Really easy to use, keeps everything in one place. Love it. The support team are really responsive also which is great when your new to the system and have questions. Would definitely recommend Asalty."

"Astalty has been a great tool for my small business. It is easy to navegate. Getting in touch with the support team is easy and they have links to their websute where you can learn how to make the most of it. I'm very happy with it to date."

"Moving to Astalty has been the single best business decision we've made. The power, the flexibility the ability to customise means less time for my team logging admin hours and more time with participants. From a management perspective, I can report directly from the system meaning I am free of transposing data to spreadsheets. Astalty's customer service is top notch, which is a rarity these days. 10 out of 10 Astalty."

"Fantastic program for case noting and invoicing. Very prompt support team listen to the user and proactive when it comes to making improvements. Great Work Asulty."

"Easiest CRM I've ever used. It's designed in conjunction with support coordinators and we haven't needed any real structured training to get in and set the system up running for all levels of IT competency which was unexpected but such a blessing!"

"Excellent software program, so easy to use and time efficient"

"As a small independent Support Coordination team, Astalty has changed the way we do business! We’ve finally let go of the admin tasks and spreadsheets that were consuming so much of our time, we’re now more productive and efficient. Our participant data is secure, organised and easily accessible. The interface is intuitive and user friendly, and adding and tracking tasks is a breeze. The training content available is very helpful, and the customer service and helpdesk is professional and responsive. It really has boosted our business productivity and we are so glad we made the jump."

"We love Astalty it helps us save time and keep all out documents in one place. Love it!"

"Astalty has the capabilities and the advanced technology to cater from a sole trader to a large organisation. The amount of thought that has been put into this software makes it possible to run a business with the operations end taken care of. Cheaper than most but more advanced than most with all the technical side of things in the background. Customer service team are great and take on any new ideas you have and will make them happen!"

"Great Software with a great support team that is extremely easy to contact and get help through."

"We have been using Astalty for 6 months now. It has been a substantial improvement over our previous CRM for Support Coordination. there are still a few improvements i would like to see in it around some of the finer practices but overall pretty good. It has a fair price, support is pretty good to. Worth looking at."

"My team has been using Astalty for a few months now and we love it. It is easy to use and makes the job of the support coordinators at Orange Elephants Creative Minds a lot easier. It saves us time and allows the management team to stay connect with what staff are achieving."

"I switched from another software to Astalty and it was cheaper with more functionality and so easy to use! If I ever have any questions, they are answered within the same day and they are always making changes to the software for the better."

"Just trialling at the moment but very happy so far and compared to other CRM's this is so much more affordable"

"Such a fantastic tool for my business. Time saving and keeps me organised even when things go aray."

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change. If you want easy and creative get this program. I love it 😀"

"Great system for support coordination & support team are great"

"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team. It has grown so well now that we had to come back. Simply love it."

"After looking for over a year and a half for a CRM that best fits our business and after trying many others. Astalty was the best! Our staff love the simple design and the minimalistic approach. The support is fantastic with quick responses and a team that is really wanting to help you get the best out of the product. But the thing is that everything just works!"

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

"I was told about Astalty by a friend So I trialed it out And I've been with them for a couple of months and purchased the full subscription. I do all my admin in the evening and whenever I need help I email and I get a quick response even during the day if I want to know something I can ring and my phone calls return pretty quickly. Nothing's too small or large trust me I've asked plenty of questions And I'm always happy with the results. and if I want to look up the help myself there's a tab on the top left where you can access all the information you need. so why not cheque it out you have 14 days for free. and what I love most is that it pairs up with Xero And the invoices are so easy to reconcile...."

"What a great program, very easy to use. The staff are great very helpful and responsive. Look forward to more exciting new features."

"Astalty has been amazing and helpful in more than one way! Highly recommend this program and the support that comes with it, always makes me feel I can reach out if I am unsure about anything. Very easy to keep up with the work on how it is set up!"

"When I started out on my own as a Specialist Support Coordinator Astalty was recomended by a friend. It was the best decision I made to have Astalty on board as a partner in my business. Great support and a great product."

"Affordable, easy to use and fabulous support team - when help is needed. Recommended for any Support Coordinator."

"I just spent two whole days doing stress free uploads, notes, and tasks. Yesterday I decided to trial a few new crms as mine weren't working for me anymore. But I kept coming back to this one. So easy to use!!! There's nothing I need to do at the end of the day as a sole trader. So when I'm finished work, I'm finished!! Everything is within this system. Why didn't I do this sooner? Kicking myself for wasted hours now."