- Astalty
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Direct Support

Direct Supports Made Simple

Schedule and manage Community Access, Group Activities, Respite, and SIL in just a few clicks. Get proactive alerts, spot issues early, and fix rostering problems before they become bigger headaches.

1,000+ NDIS businesses have saves hundreds of hours each week with Astalty.

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Focus on care, not

Focus on care, not coordination chaos

Between managing worker availability, matching Participant preferences, tracking travel, and staying compliant, it's easy for things to slip through the cracks. Astalty keeps your focus where it matters, on the people you're supporting.

We have the solution

Rostering With No Stress

Get visibility on gaps, clashes, and availability before they disrupt your team.

Instant Availability Updates

Get notified the moment Support Workers submit availability changes or time-off requests, keeping your roster current.

Clash Detection Built In

Spot scheduling conflicts early with automated reports to flag issues before it impacts Participants or service delivery.

Future-Proof Your Schedule

Plan supports weeks ahead with accurate availability data, eliminating last-minute scrambles and reactive rostering.

Crystal-Clear Visibility

A clean dashboard highlights gaps and conflicts instantly, making critical rostering issues impossible to miss.

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Day-to-Day Oversight

Stay on top of shifts and keep your roster running smoothly.

Unassigned Shifts

See gaps instantly with clear visual indicators, ensuring no shift goes unfilled or gets overlooked.

Shift Approvals

Review and approve worker shifts quickly with all the context you need to make confident decisions.

Availability Requests

Action all availability changes and time-off requests from a single, centralized view without switching screens.

At-a-Glance Dashboard

Know exactly what needs your attention today with a prioritized overview of pending actions and alerts.

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Smarter Scheduling

A calendar built for NDIS providers, simple to use, powerful in practice.

Availability Matching

Instantly see which Support Workers are free and assign the right person to each shift without the guesswork.

Preferences Built-In

Match Participants with their preferred workers automatically, improving service quality and strengthening trusted relationships.

Flexible Views

Toggle between daily or weekly layouts and switch seamlessly between Participant-focused or Worker-focused perspectives.

Easy to use

Adjust shifts, reassign workers, and fill gaps with intuitive controls that make complex scheduling feel effortless.

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All the Right Information

Give Support Workers the clarity they need to deliver quality support, every time.

Goals in View

Share NDIS goals directly with staff for every shift, keeping outcomes front and centre.

Essential Details Upfront

Provide key information like pickup locations, tasks, and preferences at a glance before supports begin.

Centralized Documentation

Attach reports, instructions, and important files to each Participant's profile for easy staff access.

Compliant Meal Breaks

Build in meal breaks automatically to meet Award requirements and maintain proper rest periods.

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Travel & Charges

Take the hassle out of travel and billing with simple, flexible tools.

Flexible Travel Setup

Configure travel time before, during, and after supports with intuitive controls that adapt to any service scenario.

Automatic Charge Application

Apply charges based on time of day or distance traveled, eliminating manual calculations and reducing billing errors.

Custom Billing Items

Add one-off charges or specialized billing items alongside scheduled supports whenever your services require flexibility.

Direct Funding Links

Every charge connects to the correct funding source, ensuring transparent tracking and accurate budget reporting.

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How It Works

From roster to delivered support in three steps

1

Build your roster

Use availability matching and preference settings to assign the right workers to each shift. The system flags any clashes or gaps automatically.

2

Workers get notified

Your team receives instant roster updates via the Support Worker App, complete with all shift details, Participant goals, and essential information.

3

Track and approve

Workers clock in/out with GPS verification and log travel. You approve shifts with full visibility on times, locations, and charges before they flow to payroll.

Complete Solution

Works With Your Whole Workflow

Rostering is just the start. See how Direct Supports connect with the rest of your operations.

Support Worker App

Support Worker App

Give your team the tools to stay organized on the go. From clocking in and adding notes to receiving instant roster updates.

Groups Made Easy

Groups Made Easy

Manage group activities with clear rosters, attendance tracking, and ratio management all in one place.

Connected Workflows

Connected Workflows

Rostered shifts flow directly into timesheets, invoicing, and payroll, no double-entry, no disconnected systems.

Don't just take our word for it

See What Other Business Owners Are Saying

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4.9 out of 5.0

Trusted by 1,000+ NDIS businesses

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Astalty Testimonial: Coordinating Independence

"Mark De Jong from Coordinating Independence sits down with Participant Jack to discuss his experience as a business owner using Astalty's software."

Mark De Jong

Mark De Jong

Coordinating Independence

"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team."

S

Sandra

Astalty Testimonial: AFA Coordination

"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."

Andrew McCully

Andrew McCully

Astalty Testimonial: Sakura Connect

"Tony Robinson sits down to discuss Sakura Connect's experience using Astalty."

Tony Robinson

Tony Robinson

Sakura Connect

Astalty Testimonial: Healthy Emporium
Astalty Testimonial: Newcastle Social Workers

"Kurt Waler sits down to discuss Newcastle Social Workers experience using Astalty."

Kurt Waler

Kurt Waler

Newcastle Social Workers

"A fabulous, no nonsense, easy to use CRM for all of our Support Coordination and recovery coaching needs."

YA

Yvonne A

Astalty Testimonial: Breaking Down Barriers

"This system is amazing - it is a great price, the developers are open and willing to chat and provide help, and it was so easy to set up and learn."

EH

Elizabeth Hickey

Astalty Testimonial: Positive Empowerment

"Tamara Hayes sits down to discuss Positive Empowerments experience using Astalty."

Tamara Hayes

Tamara Hayes

Positive Empowerments

Astalty Testimonial: Rhino Support Coordination

Questions

Frequently Asked Questions

Still have questions? Chat with our team.

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