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Business Operations

Business Operations That Actually Work

From NDIA bulk uploads and Xero integration to reports, e-signatures, and calendar sync, Astalty connects your entire workflow so you can focus on service delivery, not administrative chaos.

Running an NDIS provider means juggling multiple systems. Between NDIA claims, accounting software, document signing, and calendar management, the administrative load can overwhelm service delivery. Astalty brings it all together in one connected system.

We can help you solve it

Bulk Uploads

Stop creating spreadsheets by hand. Astalty generates and reconciles NDIA bulk upload files automatically, so you spend less time in the portal and more time running your business.

Automatic File Generation

Generate NDIA-ready bulk upload files directly from your support records without manual spreadsheet work.

Import Remittance Files

Import NDIA remittance files and match payments automatically, eliminating hours of reconciliation work.

Full Digital Paper Trail

Maintain a complete audit trail for every claim submitted, including dates, amounts, and payment status.

Save Hours Every Week

Automated file generation and reconciliation free up hours previously spent on manual claims work.

Xero Integration

Connect Astalty with Xero and take the pain out of invoicing and reconciliation. No more double handling, just simple, synced data between the two systems.

Reconcile Once in Xero

Complete reconciliation in Xero and results automatically flow through to Astalty without duplicate work.

Automatic Invoice Push

Generate invoices in Astalty and push them straight to Xero without manual export or import.

Void Invoices Easily

Void an invoice directly in Astalty and it automatically updates in Xero without manual corrections.

No More Spreadsheets

Stop cross-checking spreadsheets and manual records when data flows automatically between systems.

Reports & Analytics

Astalty's reports help you stay compliant, understand your business, and make smarter decisions. From service utilisation to billable hours, you always have the clarity you need at a glance.

Track Record Status

See which staff or Participant records are current, expired, or missing with instant visibility.

Organisation-Wide Utilisation

Service utilisation reports across your whole organisation show exactly where funding is being used.

Billable Hours Tracking

Team billable hours reports provide transparent performance tracking across coordinators and teams.

Customisable Reports

Filter and customise reports to get exactly the data you need for your decision-making process.

E-signatures

Stop chasing paperwork. Astalty integrates directly with DocuSign, letting you send, sign, and store documents without leaving the system. Every signed file comes back automatically.

Send in One Step

Send to Participants and stakeholders directly from Astalty without switching between systems or platforms.

Reusable Templates

Custom templates built once and used many times, saving hours on document creation.

Automatic Return

Signed copies return automatically and are stored securely against the Participant profile.

Full Audit Trail

Maintain a complete audit trail without manual uploads, showing who signed what and when.

Calendar Integrations

Stop switching between Microsoft Outlook, Google Calendar, and Astalty. With full calendar integration, you can see and control your entire schedule from one place, and build tasks and billing directly from your events.

Sync Events Automatically

Sync events across Astalty, Outlook, and Google with automatic updates flowing between all platforms.

Create Events in Seconds

Build appointments, meetings, and reminders in seconds without leaving Astalty.

Convert to Billable Hours

Transform calendar events into billable tasks instantly, capturing all support hours accurately.

All-in-One Management

Handle scheduling, tasks, and billing from a single calendar without switching systems.

Don't just take our word for it

See What Other Business Owners Are Saying

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4.9 out of 5.0

Trusted by 1,000+ NDIS businesses

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Astalty Testimonial: Coordinating Independence

"Mark De Jong from Coordinating Independence sits down with Participant Jack to discuss his experience as a business owner using Astalty's software."

Mark De Jong

Mark De Jong

Coordinating Independence

"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team."

S

Sandra

Astalty Testimonial: AFA Coordination

"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."

Andrew McCully

Andrew McCully

Astalty Testimonial: Sakura Connect

"Tony Robinson sits down to discuss Sakura Connect's experience using Astalty."

Tony Robinson

Tony Robinson

Sakura Connect

Astalty Testimonial: Healthy Emporium
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"Kurt Waler sits down to discuss Newcastle Social Workers experience using Astalty."

Kurt Waler

Kurt Waler

Newcastle Social Workers

"A fabulous, no nonsense, easy to use CRM for all of our Support Coordination and recovery coaching needs."

YA

Yvonne A

Astalty Testimonial: Breaking Down Barriers

"This system is amazing - it is a great price, the developers are open and willing to chat and provide help, and it was so easy to set up and learn."

EH

Elizabeth Hickey

Astalty Testimonial: Positive Empowerment

"Tamara Hayes sits down to discuss Positive Empowerments experience using Astalty."

Tamara Hayes

Tamara Hayes

Positive Empowerments

Astalty Testimonial: Rhino Support Coordination

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