Astalty vs Splose

"We recently switched to using Astalty from another CRM. It was a decision we didn't take lightly, but were confident due to our contact with Jono in the lead up, and some changes the Astalty team made at our suggestion before we even signed-on. We continue to receive excellent and timely responses to our queries or suggestions. Astalty is saving us time with note entries and admin tasks."

"My experience with Astalty has been positive. Its easy to navigate, and helps keep all the participants most important information all together. Although, I do believe an auto save or draft feature would be extremely helpful to prevent notes from disappearing while working. What I like most about Astalty is that it is easy to use. It keeps all the participant information, tasks, notes and service agreements all in one place, which helps me stay organised and saves a lot of time."

"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"

"Hello it certainly a lot easier still finding my way"

"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."

"Excellent software for support coordination. Easy to use and has many functions such as easy access to the price guide :)"

"Astalty has been the best CRM system I’ve used to date. As an independent provider it has been fantastic value for money, and extremely user friendly. Everything I need to keep track for my participants is in the one place. It’s well maintained with pricing updates (one less stress for me!), and new features. The Astalty team really have their consumers in mind, and are always happy and available to work through any concerns/feedback."

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"Astalty has been an excellent CRM for our team. It’s efficient, easy to use, and continues to evolve with NDIS and our changing needs. The platform is intuitive, and the support team is incredibly responsive whenever we need assistance. They genuinely understand business needs and consistently deliver features that make our work easier and more streamlined. Highly recommend for anyone looking for a reliable and flexible CRM."

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

"Awesome software - makes life a lot easier....thank you!"

"Great CRM! Our experience has been nothing but positive. Representatives are always knowledgeable and easy to get in touch with. We use it for Support Coordination and would not every consider moving anywhere else. It is the most user friendly CRM we have used for Coordination, and does everything in line with requirements of our role."

"Astalty is a great CRM for Support Coordination. I have previously ustilise Careview and find Astalty more suited for recording, case noting and storing documentation"

"Early adopter. The customer service has always been excellent, they always make sure before rolling it out a new feature, it's tried and tested. They've always continued to evolve along with the ndis, helping me keep my business running smoothly. "

"Easy to Use and Saves Time. Overall, my experience with Astalty has been very positive. It has made my day-to-day work more efficient and helps me keep track of participant needs, appointments, and documentation. It saves time and makes coordination much easier. Astalty is easy to use and helps me stay organised as a Support Coordinator. It keeps participant information, notes, tasks, and documents all in one place, making it easier to manage my workload and stay on top of follow-ups."

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"So user friendly and simple to use. They do regular updates and take user feedback to improve services and are very responsive with any issues which is much appreciated."

"Astalty has been a game-changer in managing my daily workflow as a busy support coordinator. The platform's tools and resources help me stay organized, prioritize tasks, and access quick, helpful insights. It’s a reliable support system that keeps me efficient and grounded every day."

"Astalty is THE BEST, it's user friendly, comprehensive and features are always being added and refined."

"I am an independent support coordinator operating as a sole trader and Astalty has made case noting, invoicing & reconciling payments so fast and easy leaving me more time to connect with my Participants and offer a more personalised support."

"(Written on behalf of Tara Sayer Support Services) - I've found Astalty really easy to adapt to, and it's been a boon for my business. It feels as though someone was looking over my shoulder at what I used to do for hours every week, and created a program to make elements of my working week now to be much, much quicker. It's great."

"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."

"Astalty is the perfect software for me. It meets all my needs. The team listens and responds quickly to our needs and tries to install upgrades to ensure using Astalty and the admin side of the business is easy. Very Happy."

"Great software, user friendly and highly recommend!"

"As a small orgainisation this software has made my admin time reduce drastically. its easy to use and just streamlines the tedius tasks which in turn supports my participants funding to stretch further. Great job Astalty"

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

"I recommend Astalty for any support coordinators or allied therapists who are thinking of moving across to a Client Management System . Total Care Team has been using One Drive and word docs for a few years and with the growth in the business it became evident that a CMS system was needed to streamline procedures and save time .I have trialed numerous CMS and looked at nearly every system on the market and decided on Astalty . The decision has not been a disappointment at all. Saves huge amount of time entering notes in the task window and billable time is more trackable . Fund utilization keeps us more on track and reduces over servicing. Astalty have been very responsive to our individual requirements and resolve any issues we have faced during set up in a timely way. Well done Astalty ( A System That Always Listens to You ) Regards Sussanne P"

"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "

"I have been using Astalty for several months as an independent Support Coordinator. It is just fantastic!!I can't thanks James enough for his responsiveness to my questions and suggestions.I am generating many more billable hours than when using other CRM software as the way Astalty is set up makes recording billable time very easy.Invoicing has been seamless.👍🏽👍🏽👍🏽I'm looking forward to each update because the product just gets better and better at a completely reasonable price.Yes: there are some minor tweaks I'd like, but I'm confident they will come through in the near future.Overall I'm a very happy customer."

"Astalty -Efficient and User-Friendly Platform for NDIS Service Management. Overall, my experience with Astalty has been positive. It is a user-friendly platform that helps streamline client management, documentation, scheduling, and reporting in one central location. The system has improved efficiency in day-to-day work, and while there are occasional technical issues, the benefits generally outweigh the drawbacks. I would rate Astalty highly for its ease of use, client information management, and reporting features. The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently. What I like most about Astalty is that it brings client information, case notes, reporting, and scheduling into one place, making day-to-day work much more streamlined and time-efficient. "

"My experience has been great, coming from previous system's. I would highly suggest this software to companies wanting to improve there work flow and improve capacity for auditing purpose's in addition to simplifying your invoicing. Asalty has improved mine and our teams ability, to efficiently manage our workload. Through its many resource's and process, from case noting to simplifying the invoicing process."

"I stumbled across Astalty shortly after venturing out on my own as a sole trading NDIS Support Coordinator. A CRM clearly built by someone who knows the role inside and out. It is a product that far surpasses others of its kind on the market. It has simplified my processes, provided a one stop shop for everything I need to be operational, and saves me a great deal of time each week. Trialling the full software for a few weeks before committing to an ongoing cost was a huge relief. I recommend this to my sole trader friends in the industry."

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

"An excellent data base for NDIS Support Coordinators. The crew at Astalty really know their stuff, and are always looking at ways to improve the service. They are responsive and well informed. Alstalty is everything a support coordinator needs to keep tabs on budgets, case-noting, reminders, and much more. In the end, it's the NDIS participant who benefits. Astalty is designed by Support Coordinators for Support Coordinators."

"I have found Astalty, very user-friendly and easy to do all functions of Support Coordination. Makes it easier and faster to capture your billable time. Highly recommended."

"Astalty is very user friendly and there service is great"

"Just trialling at the moment but very happy so far and compared to other CRM's this is so much more affordable"

"*honest review*For months I had shopped around, ripping my hair out, trying to find the right software. From companies that charged you per client that you have, to companies that charged $10,000 just to teach you how to use their software. To companies that have absolutely zero support - just pretty picture's.Now that I have signed up with Astalty, I can hand on heart, honestly say I am thankful that I have found such an amazing software, that comes with very proactive and supportive people running it.Astalty does everything I need but the best things for me are:1. It is packed with organised sections (for my little OCD self) so I can have as much or as little information in areas with quick access to them.2. It links directly to my XERO and I have NEVER had to stress about my invoices.3. If I ever have a moment where I just can't remember what I was doing - I have super awesome humans on the other end of the computer that help me any time that I need. Bonus.4. It is extremely cheap compared to so may other providers!If you are every worried about locking into something straight away, I would 1000% recommend having a trial of Astalty. I guarantee you will love it."

"Value for money. As a new business, we put a lot of thought into choosing the right customer record management system. Astalty was by far the easiest to use and offered the best value for money. Any system issues we've encountered have been resolved quickly, usually within an hour, and we've never experienced a full-day outage. Overall, we've found it to be a reliable and user-friendly platform. One of the features I really like about Astalty is the ability to add photos directly to participant files, which helps personalise records and makes identification easier for staff. The pricing structure is also straightforward, with costs based on the number of users rather than participant numbers. This provides flexibility for growing organisations, and there are no restrictions on the number of participant records you can add to the system. "