Astalty vs Splose

"Recently new to Astalty but despite my concerns with leaning a new system the video clips and contact through the supports have streamlined this process.The Astalty Facebook community also shares a wealth of information."

"Amazing Program - Highly Recommend. Simple, User Friendly, Aesthetically Pleasing, Improves Efficiency, Fantastic Support"

"Deffinitely THE easiest user interface, very intuitive, it's made work a whole lot easier and faster since joining a few months ago. Deffinitely would be my number one recommendation to anyone looking for support coordination software."

"Easy to navigate, enables me to track tasks and to do lists. Highly recommend."

"INCREDIBLE! What can i say? Where do i start? This platform has completely changed the way we run. Astalty has streamlined everything, such an easy to manage platform - and the development team are always welcoming to take on new suggestions and features. I suggest everyone working within NDIS Support Coordination sign up to this platform STAT!! A Complete Game Changer ✌️✌️"

"Started with the system march 2023 but gave up as it was quite under developed. Started using it again Dec 2024 and was amazed by its progress, well done with all the improvement!"

"When I started out on my own as a Specialist Support Coordinator Astalty was recomended by a friend. It was the best decision I made to have Astalty on board as a partner in my business. Great support and a great product."

"Started using ASALTY a fortnight ago, excellent system for Support Coordination"

"Asalty is very easy to use and manage."

"Effective & Efficient! What stands out most is the ease of use, reliability of the system and the excellent customer support. Astalty is intuitive and easy to navigate. The automation tools have saved our team countless hours by streamlining follow-ups, task management, and reporting."

"The team are super supportive and the product is fantastic. also great value for money"

"As a small business owner providing Support Coordination, Astalty has been an absolute game changer! I am able to spend more time working with participants than I do on admin, everything is so streamlined and the invoicing is just seamless."

"I recommend Astalty for any support coordinators or allied therapists who are thinking of moving across to a Client Management System . Total Care Team has been using One Drive and word docs for a few years and with the growth in the business it became evident that a CMS system was needed to streamline procedures and save time .I have trialed numerous CMS and looked at nearly every system on the market and decided on Astalty . The decision has not been a disappointment at all. Saves huge amount of time entering notes in the task window and billable time is more trackable . Fund utilization keeps us more on track and reduces over servicing. Astalty have been very responsive to our individual requirements and resolve any issues we have faced during set up in a timely way. Well done Astalty ( A System That Always Listens to You ) Regards Sussanne P"

"I'm still only trying it out and learning so far. I have some struggles navigating item lines its just wont work at all, will be keep trying and see how i go in a week time. "

"Astalty has been an excellent CRM for our team. It’s efficient, easy to use, and continues to evolve with NDIS and our changing needs. The platform is intuitive, and the support team is incredibly responsive whenever we need assistance. They genuinely understand business needs and consistently deliver features that make our work easier and more streamlined. Highly recommend for anyone looking for a reliable and flexible CRM."

"This is such a great program to use for support coordination."

"ASTALTY FOR THE WIN. Absoloutely love all functions. Case notes, billing, reports and templates are all seamless and time saving. User friendly and completely relevant with nothing that is not utilised. I have never enjoyed the admin side of my work so much. Astalty has been easy to learn and fully functional for my role as Support Coordinator. "

"We have a small Support Coordination business and since we started using Astalty it has made keeping track of everything so much easier. Once they add in the ability to create shift it will be 5 star. Definately a winner."

"Great user friendly love it"

"Highly recommend. Very positive. Case noting, invoicing, participant profiles all very well set up and easy to use. Makes work day flow. Ease of use particularly invoicing. This has saved me hours every week. I love how Astalty prepopulates participant details into templates for reports. Also the referral system makes onboarding new referrals quick and easy. "

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"Astalty saved me hours with billing alone- what use to take me 2-3 hours every fortnight using excel, now takes me about 10 minutes. I particularly appreciated the support guide, the phone/email support, and the free 1:1 for more trickier issues when first finding my way around the software. This software has everything you need to operate a COS business-to track spending, budget a client's plan, store important documents with the ability to set reminders for service agreements, client plans and other documents that require regular review etc. Progress notes are all in one place and I can attach a document to a progress note. The search feature makes it easy to find documents. I skipped the free version and went straight to premium for the document generation (it pre-fills agreements, client plans and NDIS templates) and e-signature software."

"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."

"Easy to use and support are very quick to reply"

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

"Excellent CRM for NDIS Providers with Outstanding Support. My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration. What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses. The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically. Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution. * Simple and easy to learn, with an intuitive interface that doesn’t require extensive training. * Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features. * Local company with a strong understanding of the needs of NDIS providers. * Excellent participant record management, making it easy to store, access, and retrieve information. * Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation. * Seamless integration with Xero, including easy batch invoice creation that saves significant administration time. * Extensive reporting options that are straightforward to create, customise, and manage. * Ability to send service agreements, consent forms, and other documents electronically for signature. * E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request. "

"Astalty has changed the way I work for the better. Having everything in one place, case notes, invoicing, keeping track of billable hours. Even being able to have every bit of information on client profiles is perfect! Super Happy that I choose Astalty software to work with. Highly recommend it to every Support Coordinator!"

"Incredible software that has been developed by people who've worked in the industry. I absolutely couldn't run my business without it. The support has been top tier, with quick responses and assistance."

"Powerful App That Has Saved Me Time. I spent a couple of weeks searching for the right app, and Astalty was the best fit I found. The functionality is great, with many small features that are genuinely helpful. As a small business starting out, the free trial was useful and led me to purchase a subscription. It has allowed me to stop using several separate apps and has reduced a lot of wasted time. Astalty includes most of the features I was looking for in one platform. My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders. Compared with Akuety, Astalty feels much more advanced and better suited to how I work."

"I haven’t used all the features of the Astalty software, but what I have used is amazing. The best part is the community behind the software too. Johnathan and the team have created such a place of support and inspiration. You won’t regret going with Astalty."

"I have recently started using Astalty has been such a great program to use. It's easy to use. Makes work much more efficient creating a much easier workflow"

"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."

"Excellent System for Time Tracking and Case Management. Love the way it keeps my support coordinators and myself accountable for the week. it has definitely helped to hit billable targets. I love how Astalty helps keep track of billables and keeps me on track. It makes it much easier to manage my day, record billable time as I go, and stay organised with participant tasks, appointments and follow-ups. Having everything in one place helps reduce missed billables and keeps me focused on what needs to be done "

"Amazing Astalty - Love them. Overall they are amazing. They continue to update to meet the needs of the Coordinators as the NDIS changes. Love Astalty. It has streamlined my business. It helps me capture billable work, find and save documents in one place. Templates easy to find and pre populate with Participants information. I've been using it for approx 2 years and can't imagine doing my job without it."

"Astalty is the 5th Support Coordination software package that I looked at, and within the first few days of trialling it and getting feedback from my support team, I had decided to go ahead. I am now 3 months into using Astalty.Astalty is logical and intuitive, and ultimately easy to use.I would encourage new SCs, PRCs and in the future, Navigators, to adopt it as early as possible.Trust me, it's easier to get set up when you only have a few clients to add.While you have the time available, become familiar with the systems, learn how to add implementations to NDIS plan budgets so that you can easily track client spending, and then customise what you need as you grow.1 change that would be useful is the ability to create a client record by uploading an NDIS plan to Astalty. Once the plan format settles after the changeover to PACE is completed this is likely to be easier to implement.Thanks for providing a good solution."

"A Surprisingly Simple, Streamlined System for NDIS Support Coordination. My overall experience with Astalty has been extremely positive. In a sector where many systems feel clunky, outdated, or overly complicated, Astalty stands out for its simplicity, speed, and user-friendly design. It genuinely reduces administrative friction and supports efficient, accurate management of NDIS participants. For Support Coordinators juggling high caseloads and complex needs, having a system that “just works” makes a noticeable difference. Astalty has become one of the easiest platforms I’ve used in the field, and it supports both productivity and clarity in a way that many other systems don’t. Exceptionally easy to navigate — compared to other sector systems, Astalty feels intuitive from the first login. There’s no hunting through menus or guessing where things live. Purpose-built for Support Coordination — the workflows actually match how we operate day to day, which reduces admin time and cognitive load. Clean, uncluttered interface — everything is laid out logically, making it quick to update notes, track funding, and manage participant information. Fast to learn — even for new staff or those transitioning from other platforms, the learning curve is minimal. Reliable performance — pages load quickly, and the system doesn’t feel “heavy” or over-engineered."

"Astalty has everything you need to be able to provide effective and professional support coordination services. The invoice process is so easy and there is no double handling. James and Jonathan have and continue to update the program to ensure it meets service provider needs as well as providing high quality and personal support and communication when needed. James and Jonathan are only an email or phone call away when you need help and assistance. Brilliant program, brilliant company."

"Easy CRM system which has made my life running a company a lot easier. It tracks utilisation, allows for task notes, calendar, and creating of agreements as well.."

"A brilliant and highly intuitive tool that has made my work life so much more manageable."