Astalty vs CareMaster

"Week 4 into my new business (Positive Empowerment) providing Support Coordination services. I have previously used different software to support in managing and keeping notes on participants, but after by chance being sent an email by Astalty I jumped on and had a look and it has been amazing! I have trialled this and I can say I am very very happy with this product and services it provides! It is straight forward, simple to use and not over complicated- it took me no more than a day to learn how to use it and be able to confidently navigate my way around it! Highly reccomend."

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

"We’ve been using Astalty CRM and have found it to be a reliable and practical system for managing client information and daily workflows. The interface is straightforward and helps keep records organised and accessible. The support team has also been responsive when we’ve needed assistance. Overall, it’s been a helpful tool for keeping our processes structured and efficient."

"Astalty is very user friendly and there service is great"

"My team has been using Astalty for a few months now and we love it. It is easy to use and makes the job of the support coordinators at Orange Elephants Creative Minds a lot easier. It saves us time and allows the management team to stay connect with what staff are achieving."

"Excellent program for Support Coordinators. Overall experience has been incredible. From the quick contact when having troubles to everyday tasks running smoother because of their systems. Astalty is easy to use, covers a lot of what we need and is always building on industry changes fast. They are easy to connect with for help and have loads of videos online to follow for support. "

"Astalty is very easy once you get the hang of it. The team are extremely helpful when you contact them, nothing is any trouble. The videos are great, you can go back and watch them anytime they are very informative."

"Astalty is amazing, we only started using it a few weeks ago, it is so simple to use and easy to find information if I'm not sure what to do. We are so happy to have found Astalty."

"Absolutely awesome software! And I am not a tech head! They are always available to answer my questions at any time and they have an automated invoicing function. They are always looking at improving and coming up with functions to make our lives easier. Saves me hours! Astalty, I am so glad I found you!"

"Love Asalty, easy to navigate and fantastic support if needed. I have recommended Asalty to several other Support Coordinators."

"Astalty is a simple to use and effective platform for completing all of the daily requirements as a Support Coordinator. Astalty manages to keep all of the relevant information, documentation and case-notes all in one place without over-complicating things. The team at Astalty are always quick to respond whenever there are any questions that need answering or when support is needed. I can't recommend Astalty highly enough!"

"As an NDIS Support Coordination service, we rely heavily on systems that are intuitive, reliable, and built with a genuine understanding of the sector. Astalty has exceeded every expectation. The platform is beautifully designed—clean, modern, and incredibly easy to navigate. Every feature feels purposeful, and the workflow just makes sense. It’s rare to find software that balances aesthetics with functionality so well, but Astalty achieves this effortlessly. What truly sets Astalty apart, though, is their exceptional customer service. The team is responsive, knowledgeable, and genuinely invested in helping services like ours succeed. Their dedication to continually improving the product, listening to user feedback, and staying aligned with NDIS requirements is evident in every update. Astalty has become an indispensable part of our operations. It supports our team to work efficiently, maintain high-quality documentation, and stay focused on what matters most—supporting participants. We couldn’t recommend it more highly."

"Astalty saved me hours with billing alone- what use to take me 2-3 hours every fortnight using excel, now takes me about 10 minutes. I particularly appreciated the support guide, the phone/email support, and the free 1:1 for more trickier issues when first finding my way around the software. This software has everything you need to operate a COS business-to track spending, budget a client's plan, store important documents with the ability to set reminders for service agreements, client plans and other documents that require regular review etc. Progress notes are all in one place and I can attach a document to a progress note. The search feature makes it easy to find documents. I skipped the free version and went straight to premium for the document generation (it pre-fills agreements, client plans and NDIS templates) and e-signature software."

"Atalty has changed the way we do business and record the support we provide. The intuitive nature of the platform means that we can spend more time with the people we support and less time duplicating records and reports.Becuase it can be integrated with finance platforms like Xero, it also streamlines our payment processes.If you run a Support Coordination Business Do YOURSELF A FAVOUR and arrange a demo with the team."

"I will be honest, I hesitated in starting, but once I had it set up, I was totally amazed with this program. I know that I have only just started and there are so many great functions. I will get to use them. Thank you for creating such a great program!!!"

"Hello it certainly a lot easier still finding my way"

"Support Coordinator. My overall experience with Astalty has been very positive. I would recommend Astalty to many different providers, as it's a very functional program that is very effective. I like the overall ease of use, support provided throughout the process of using Astalty. It is a very straightforward program to navigate and the services offered are accessible but easy to understand. As a Support Coordinator the overall depth to what can be used, it is exactly what is needed to help make my job that bit easier day in and day out. "

"This is the best program highly recommended for support coordinators and support workers!! It does everything you need !"

"I have recently opened my own business and i am using Astalty to manage my workload and financials. I love the integrations and it cuts my workload down to minimal so i can focus on supporting my participants. Previous work location had Astalty but only Professional but i chose the Premium and i love it. Great work Astalty and team and thank you for making my work life easier."

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

"Great software, user friendly and highly recommend!"

"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."

"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"

"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team. Seriously time saving and great organisational tools is just the tip of what this app and these guys can do. Private practice Social Workers, Specialist support coordinators and allied health professionals - will love the functionality and connectivity this brings to case management, documentation storage, billable hours, invoicing, task tracking... Now with the addition of a calendar linked to tasks this team are working hard to meet your private practice goals - Astalty works harder so you can work smarter xxx"

"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"

"We have used asalty for many years with our Support Coordination Business and think its great and a big time saver. SC completes easy-read shift notes and invoicing-related documentation to support clear record keeping, accurate billing, and easy reference for participant supports. "

"As an NDIS Support Coordination service, we need systems that are intuitive, reliable, and truly understand the sector—and Astalty delivers."

"This is the best Support Coordination CRM I have ever used. Has very minimal bugs and it is obviously that it was designed by people who knows what Support Coordination really is."

"A Surprisingly Simple, Streamlined System for NDIS Support Coordination. My overall experience with Astalty has been extremely positive. In a sector where many systems feel clunky, outdated, or overly complicated, Astalty stands out for its simplicity, speed, and user-friendly design. It genuinely reduces administrative friction and supports efficient, accurate management of NDIS participants. For Support Coordinators juggling high caseloads and complex needs, having a system that “just works” makes a noticeable difference. Astalty has become one of the easiest platforms I’ve used in the field, and it supports both productivity and clarity in a way that many other systems don’t. Exceptionally easy to navigate — compared to other sector systems, Astalty feels intuitive from the first login. There’s no hunting through menus or guessing where things live. Purpose-built for Support Coordination — the workflows actually match how we operate day to day, which reduces admin time and cognitive load. Clean, uncluttered interface — everything is laid out logically, making it quick to update notes, track funding, and manage participant information. Fast to learn — even for new staff or those transitioning from other platforms, the learning curve is minimal. Reliable performance — pages load quickly, and the system doesn’t feel “heavy” or over-engineered."

"Healthy Emporium has been using Astalty since July 2023. Looking into new CRM providers was overwhelming with so much on the market however when we connected with Astalty we knew it was the platform we wanted to be on. The task seemed overwhelming moving all our participants data across from one CRM to another but Astalty supported immensely in that process. In the past year since switching the growth of the Astalty CRM has been AMAZING. They take on board the feedback we provide and adapt what they can to make our jobs easier. The features Astalty provides has really minimised our admin time and started to streamline things for us. Highly recommend you won't be disappointed in fact you will be disappointed you didn't do it sooner once you get in and realise just how good it is."

"A remarkable software built for case work and organisational nerds such as myself. A beautiful layout and simple and efficient program which makes my work so much easier - thank you!"

"Astalty is the definition of working smarter not harder."

"ASTATLY - All Efficiency, All class. Amazing, 10/10 cannot rate astalty high enough to any providers out there wanting a low cost, quality system that streamlines operations. The simplistic design allows for little confusion when operating and training with Astalty. We began using astalty for Support Coordination. The Department can now onboarding, intake, case note, budget track, progress report, risk assessment practically everything with absolulte ease. Invoicing is extremely simple, with an entire run taking about a minute and that is including CSV upload. The customer support is extremely helpful, and urgent with their matters and responses. Cannot recommend ASTALTY high enough to anyone in Support Coordination, Allied Health Services or Service Delivery"

"A Game-Changer for Support Coordination. My overall experience with Astalty has been extremely positive. It has become an essential part of my day-to-day operations and has helped me manage my growing caseload more effectively. The system is intuitive, reliable, and designed with Support Coordinators in mind. I particularly appreciate how it reduces administrative burden, allowing me to spend more time supporting participants and families. I would highly recommend Astalty to any Support Coordinator or NDIS provider looking for a comprehensive and user-friendly CRM solution. Astalty has completely streamlined my workflow as a Support Coordinator. The platform is easy to navigate, saves me significant time on administration, and keeps all client information, notes, tasks, and documentation organised in one place. The automation features and reporting tools have improved my efficiency and helped me provide a better service to my clients."

"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."

"Thankyou Astalty! Astalty is easy to use and allows me to effectively support participants. There are a lot of useful functions that I haven't seen on other platforms."

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"Astalty takes the pain out of support coordination admin and makes it a breeze. Built specifically for support coordination, with new features added regularly that keep up with sector changes."

"I have been trialing Astalty to use in my Support coordination business. I have been really impressed with what Astalty can do and the support from the team with training and emails. I am going to be signing up for the software and I am really excited to begin using it. Elizabeth Schroeter Access Connect & Support"