Astalty vs CareMaster

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

"I strongly recommend Astalty to anyone with a support coordination business. It's been a game changer in our small business, saving so much time with data entry, keeping track of time, notes and invoicing. It has a lot of great features and the Astalty team are always looking for ways to improve and are super helpful. I've been with them for nearly two years and I just wished I'd signed up earlier!"

"Fantastic software, easy to use but still customisable to my business needs. Active development !"

"Astalty has been a godsend to my business. Its functionality is outstanding, it has been very well developed to deliver a great platform for my work as a support coordinator. I have used many other platforms over the years and nothing has compared to Astalty. I could not speak more highly of it."

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"This is the best program around. I have worked on a number of these programs and the Astalty program is fast and reliable and the support you receive from the team is next level. They are quick and efficient in resolving any issues you may have and take on board feedback. The program is simple yet efficient and works at case noting effectively and quickly. I would recommend Astalty to anyone who would listen!!!"

"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."

"Deffinitely THE easiest user interface, very intuitive, it's made work a whole lot easier and faster since joining a few months ago. Deffinitely would be my number one recommendation to anyone looking for support coordination software."

"Astalty is the 5th Support Coordination software package that I looked at, and within the first few days of trialling it and getting feedback from my support team, I had decided to go ahead. I am now 3 months into using Astalty.Astalty is logical and intuitive, and ultimately easy to use.I would encourage new SCs, PRCs and in the future, Navigators, to adopt it as early as possible.Trust me, it's easier to get set up when you only have a few clients to add.While you have the time available, become familiar with the systems, learn how to add implementations to NDIS plan budgets so that you can easily track client spending, and then customise what you need as you grow.1 change that would be useful is the ability to create a client record by uploading an NDIS plan to Astalty. Once the plan format settles after the changeover to PACE is completed this is likely to be easier to implement.Thanks for providing a good solution."

"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

"I have recently opened my own business and i am using Astalty to manage my workload and financials. I love the integrations and it cuts my workload down to minimal so i can focus on supporting my participants. Previous work location had Astalty but only Professional but i chose the Premium and i love it. Great work Astalty and team and thank you for making my work life easier."

"Astalty has made my life so much easier. My invoicing time has dramatically reduced and participant information is so easy to record and keep in one place. The support from the Astalty team is amazing. Queries are answered and resolved so promptly that your work is not held up in any way. The regular updates and constant improvements to the program are fantastic. It's a must for Support Coordinators and we also have Allied Health practitioners that use the program."

"I have just signed up to Astalty and I love it. I have used 3 other CRM's for support coordination and NONE compare to it. The features are innovative, and I can see that the Team and willing to evolve quickly in a changing space. Love it! Highly recommend!"

"I do find Astalty very helpful in my work.It help me to be productive an efficient."

"Honestly so glad I discovered Astalty when I did, it's been the best decision."

"A system that keeps on getting better with each feature added. The only downside is the cost per signature per documents, bit of a deterrence on using this option as it can be a large expense at times."

"I’m very satisfied with Astalty. The interface is user friendly, and the functionality is efficient and well-designed"

"Great platform. User friendly"

"As newcomers to Astalty, we are pleased to say that we are extremely satisified with our experience so far.Compared to other software alternatives we've utilized in the past, Astalty stands out due to its personalized support, regular follow-up phone calls, prompt email responses, frequent cheat sheet updates, and comprehensive instructional videos.Our transition to Astalty has been nothing short of delightful, and we are really happy with this business decision."

"What a great program, very easy to use. The staff are great very helpful and responsive. Look forward to more exciting new features."

"Astalty has been an amazing platform to use to keep all of our files in order virtually. It's super easy to use, and if you ever have issues, it's so easy to get into contact with someone ASAP regarding it. Would absolutely recommend to any businesses needing a more organised platform for filing."

"I'm still only trying it out and learning so far. I have some struggles navigating item lines its just wont work at all, will be keep trying and see how i go in a week time. "

"Great software !"

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

"I can't say enough good things about Astalty. Customer service has been fast and always spent the time to listen to our individual needs. The CRM is fast and easy to use on the go. With 2FA I know our Data is as safe as can be."

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

"Fantastic program- great way to keep track of all clients"

"Amazing Program - Highly Recommend. Simple, User Friendly, Aesthetically Pleasing, Improves Efficiency, Fantastic Support"

"I switched to Astalty a couple of months ago and I am incredibly happy with it! It's very easy to use and has all the required tools to make the job easy.Also, communication and support from James and Jonathon, is timely and efficient.Great work!"

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

"I have only been using Astalty for a month, but so far it has been great. it is very user friendly, it meets my needs a Support Coordination service provider and it will support my business to grow."

"Exceptional Support and great software."

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"

"Astalty is quite easy to use, not clunky. Record keeping and editing functions are good. Could use some help with a search function and also I'm having trouble with logging in occasionally - I need to hit refresh to gain access sometimes.Thanks for a useful product."

"Since using Astalty in our business the processes and the understanding of what we do across the team has been great and has helped us to improve all processes.I would suggest using Astalty for any Support Coordination business."