Astalty vs CareMaster

"Asalty is very easy to use and manage."

"A Game Changer for My Support Coordination Business. Astalty is the first and only CMS I've used as a Support Coordinator, and I couldn't be happier with it. Prior to starting my own business, I worked in a Support Coordination role without a dedicated CMS, relying on multiple systems, spreadsheets, templates and manual processes. Looking back, tasks took significantly longer and there was much more administrative burden. Moving to Astalty as a sole trader was honestly a game changer. It's truly a one-stop shop for Support Coordinators. Easy to navigate and user-friendly. - Affordable pricing, particularly for sole traders and small businesses. - Comprehensive training resources and ongoing support. Regular updates and improvements based on user feedback. - All-in-one platform for client management, case notes, reporting, invoicing and compliance. - Saves significant time on administration tasks."

"I cannot rave more about this! I signed up for another software program and whilst it met my needs, does not match up to the convenience, structure and thoughtfulness of Astalty. I made the move as soon as I heard Astalty were offering rostering software and I am 100% satisfied that I did it and only wish I did it sooner!"

"Great program with great support team "

"Outstanding Service and Exceptional Team! Astalty has been an absolute standout to work with. From my first interaction, the team demonstrated professionalism, clear communication, and genuine care. Their attention to detail, efficiency, and commitment to achieving great outcomes made the entire process smooth and stress-free. What sets Astalty apart is their ability to combine strong technical knowledge with a personal, client-centred approach. They take the time to understand individual needs and deliver results that truly align with goals and expectations. It’s rare to find a team that’s this responsive, reliable, and passionate about what they do. I wouldn’t hesitate to recommend Astalty to anyone looking for quality, integrity, and genuine support. — Desiree M."

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"Two weeks live with Astalty and we are continually blown away with the software and the service. Just under 1200 active participants and 58 users, not to mention all the historical data we needed to retain - and James, Jonathon and Cian have bent over backwards to help us. The staff love it, management love it. The software is so easy to use, is well put together and just flows. I cannot recommend Astalty and the team enough. Thanks guys. You have made what could have been a nightmare so smooth and everything you have done to facilitate that is very much appreciated."

"I have only been using Astalty for a month, but so far it has been great. it is very user friendly, it meets my needs a Support Coordination service provider and it will support my business to grow."

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

"Reliable and Efficient Platform for Support Coordination and Compliance Management. Overall, Astalty has been a reliable, user-friendly solution and I would highly recommend it to others and have already done so on several occasions. I intend to continue using Astalty and look forward to seeing its ongoing development. My experience with Astalty has been highly positive. I have found it to be a dependable and effective platform that simplifies the management of both participant and business compliance requirements."

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"

"Our organisation has recently transitioned to Astalty from Careview. We are super impressed with the functionality and intuitiveness of Astalty. Our entire team has provided positive feedback. The team from Astalty have been incredibly helpful with the migration of our data and ensuring their platform meets our needs. I highly recommend Astalty! :)"

"I am slowly learning how best to use this program and I feel that once I do, it will be great. I am told the program is second to none....keep up the good work."

"Hello it certainly a lot easier still finding my way"

"Support Coordinator. My overall experience with Astalty has been very positive. I would recommend Astalty to many different providers, as it's a very functional program that is very effective. I like the overall ease of use, support provided throughout the process of using Astalty. It is a very straightforward program to navigate and the services offered are accessible but easy to understand. As a Support Coordinator the overall depth to what can be used, it is exactly what is needed to help make my job that bit easier day in and day out. "

"Easy to navigate, enables me to track tasks and to do lists. Highly recommend."

"I have been using Astalty for a few months now, and I am really impressed! This is the most perfect platform for any Support Coordinator, and nicely priced too! excellent value!"

"Astalty has changed the way I work for the better. Having everything in one place, case notes, invoicing, keeping track of billable hours. Even being able to have every bit of information on client profiles is perfect! Super Happy that I choose Astalty software to work with. Highly recommend it to every Support Coordinator!"

"Powerful App That Has Saved Me Time. I spent a couple of weeks searching for the right app, and Astalty was the best fit I found. The functionality is great, with many small features that are genuinely helpful. As a small business starting out, the free trial was useful and led me to purchase a subscription. It has allowed me to stop using several separate apps and has reduced a lot of wasted time. Astalty includes most of the features I was looking for in one platform. My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders. Compared with Akuety, Astalty feels much more advanced and better suited to how I work."

"As a Support Coordinator, I have used a number of different CRMs - however Astalty is by far the best. It makes record keeping, invoicing and reporting that much easier!"

"Astalty has been the best CRM system I’ve used to date. As an independent provider it has been fantastic value for money, and extremely user friendly. Everything I need to keep track for my participants is in the one place. It’s well maintained with pricing updates (one less stress for me!), and new features. The Astalty team really have their consumers in mind, and are always happy and available to work through any concerns/feedback."

"Intuitive, user friendly platform designed for Support Coordination. Astalty is an intuitive platform, which makes Support Coordination a breeze. Every feature is well thought out and I hardly have to check the manual of use, but when I do, its very easy to find the answer I am looking for."

"Hands Down the best product, team support and community you could ask for."

"Astalty has everything you need to be able to provide effective and professional support coordination services. The invoice process is so easy and there is no double handling. James and Jonathan have and continue to update the program to ensure it meets service provider needs as well as providing high quality and personal support and communication when needed. James and Jonathan are only an email or phone call away when you need help and assistance. Brilliant program, brilliant company."

"Honestly so glad I discovered Astalty when I did, it's been the best decision."

"Great platform. Would you be able to tweak the program so it puts a consultant name or initials next to each note in Astalty, otherwise you cannot easily see who wrote it. eg: Amin. SSC or SC etc."

"Honestly, Astalty has the best customer service. 10 out of 10!"

"Astalty is an exceptional platform for NDIS Support Coordinators, making day-to-day tasks seamless and incredibly easy to navigate. The user-friendly design allows for efficient management, saving time and reducing stress. I highly recommend it to anyone looking for software that truly enhances workflow and is intuitive to use. A game changer for anyone in the field!"

"Astalty is the best program I have used, I am a support coordinator and have tried a few programs and none match up to Astalty, it has halved my admin time, and the support is 10/10."

"Astalty has assisted me to streamline the way my business operates as well as saves me money not using alternative platforms. Oliver Martin, Moving Clouds"

"Being technologically challenged, Astalty has been my saviour. The ease of note taking, completing and editing details and invoicing has made my life easier and saving me so much time. In addition to that, I love the fact that participant details, goals, etc, all have the copy and paste icon allowing transfer of information so much simpler."

"I'm very pleased I've been working with Astalty for our organisation for nearly 2 years now. It's efficient, comprehensive in all required tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"I have recently started to use Astalty for my Support Coordination business and so far it has been great, easy to use and also lots of guidance and communication from the Astalty team. Would defiantly recommend to others!"

"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"

"Highly recommend - user friendly and the reminders are a great tool."

"Streamlined Workflows and Outstanding Support Coordination Tools. My overall experience with Astalty has been excellent. It has streamlined our workflow, reduced administration time, and made Support Coordination much more efficient. The combination of fast performance, easy billing, automated task reminders, and organisation-specific templates has significantly improved our day-to-day operations. The platform is intuitive, reliable, and has helped create a more efficient and productive work environment. I would confidently recommend Astalty to other organisations looking for a modern and effective CRM and case management platform. Astalty has made my job much easier. The system is user-friendly, fast, and well organised. The templates and forms already set up for our organisation save a significant amount of time and make documentation more consistent. The billing system is a breeze to use and has greatly simplified Support Coordination administration. Astalty is fast, reliable, and has eliminated many of the delays and slow loading issues we experienced with previous systems. The task reminder function is also an excellent feature, helping me keep track of follow-ups, future actions, and important deadlines so nothing gets missed. Reporting and setting up support plans are also very easy, with information readily available and well organised, making it quicker to prepare documentation, track participant progress, and deliver quality services."

"Great program for ease of use. Makes keeping on track for billable hours easy and case notes are easy to find and create with being able to drop email thread and attachments in. Strong task management task board, case notes and billable hours KPI visual to keep on track for ease of billable hours Easy data imports"

"I was told about Astalty by a friend So I tried it out and I've been with them for several months and purchased the full subscription. I do all my admin in the evening and whenever I need help I email and I get a quick response even during the day if I want to know something I can ring and my phone calls return pretty quickly. Nothing's too small or large trust me I've asked plenty of questions And I'm always happy with the results. and if I want to look up the help myself there's a tab on the top left where you can access all the information you need. so why not check it out you have 14 days for free! What I love most is that it pairs up with Xero And the invoices are so easy to reconcile....Astalty team are awesome and their communication and feedback is quick and very helpful."

"So Many Helpful Functions! Overall, it's been one of the most suitable programs I've used while working in this industry, and it seems like it's continually adapting based on provider needs, which is essential in working in this space. I LOVE the 'Implementations' feature to help people plan out their budget for the whole duration of their NDIS Plan, so they can be confident in knowing that they won't run out of funds early. I also love that we get notifications a few weeks before their Plans end so we can start to prepare reports. I also love that on the task board we have a progress wheel so I can see where I'm up to in my weekly billable hours. I also love being able to generate templates, which saves me a lot of time!"