Astalty vs CareMaster

"As an independent support coordinator, Astalty has saved me so much time with manual tasks. Beforehand, I was using multiple different programs to get my work completed, keeping contacts in a word document, making forms manually on word, etc. Now, everything is included in the one program and I don't have to switch between different tabs for one task. It's saving funding for my participants also."

"Easiest CRM I've ever used. It's designed in conjunction with support coordinators and we haven't needed any real structured training to get in and set the system up running for all levels of IT competency which was unexpected but such a blessing!"

"I find the program easy to navigate and love the features and support team."

"Over 20 years in Client Services Team within Community field including Health Departments I have use a lot of different CRM's. ASTALTY is definitely one of my favourites. It's simple but enough, does every thing you need it to without the complicated components that you never use anyway. Sure there a few things like all systems that could be streamlined, but I'm sure soon enough the Astalty team will put in an upgrade to fix these things. I think because it is specifically designed for purpose there is not all these adds to try to make a system do something it was not designed to do. I have been able to work most parts out myself without having to consult the user guides....this is how straight forward it is.....IT JUST MAKES SENSE. #iluvastalty"

"My team and I officially moved to Astalty a month ago and couldn't be happier. Astalty helps us manage and prioritise our tasks, streamlines billing and is really easy to navigate. The transition was very smooth and support has been fantastic, always responsive and ready help. Highly recommend!"

"Astalty has proven to be an exceptional platform for my work as both a case coordinator and support coordinator. With a wide range of features, many of which I have yet to explore, it significantly streamlines tasks and allows for more efficient use of my time without the need for duplication. The support team is always readily available to address any issues and promptly action requests. If only Astalty had developed the new NDIS PACE system, now that would have been amazing!"

"Just started to use this software based on many recommendations by other coordinators. I have found the setting up of clients and invoicing to be easy once it is all navigated. Looking forward to utilising all its other features as I continue to learn the system."

"I love this software program - it's a game changer and so easy to use!!"

"My Support Coordination business is so much more compliant now, and my invoicing and batching is lightening fast with Astalty, no unnecessary waist of important hours for me anymore."

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

"I have used other tools before and they were all very clunky. Astalty makes everything so easy and the updates and adjustments to changes within the NDIS happen so quickly that it really takes a lot of the stress out of it. I love the templates and how everything happens automatically; Referrals, enquiries, invoices, Xero, my website - it all integrates and saves me hours and hours that I can spend supporting my participants. The customer service is quick to reply and always super helpful. I recommend Astalty to anyone wanting to run their business efficiently. Big thanks to Jonathon and the Astalty Team!!"

"Astalty is very user friendly and there service is great"

"Great software, user friendly and highly recommend!"

"I absolutely love it! no more 100excel sheets and files-it’s a one stop shop! Has definitely been created with Support coordinators hardest tasks in mind - realtime notes, ease of invoicing and tracking of KPIs!Great system-making life easier! Thanks for an awesome system and for always been so responsive! A happy support coordinator:)"

"What a great program, very easy to use. The staff are great very helpful and responsive. Look forward to more exciting new features."

"*honest review*For months I had shopped around, ripping my hair out, trying to find the right software. From companies that charged you per client that you have, to companies that charged $10,000 just to teach you how to use their software. To companies that have absolutely zero support - just pretty picture's.Now that I have signed up with Astalty, I can hand on heart, honestly say I am thankful that I have found such an amazing software, that comes with very proactive and supportive people running it.Astalty does everything I need but the best things for me are:1. It is packed with organised sections (for my little OCD self) so I can have as much or as little information in areas with quick access to them.2. It links directly to my XERO and I have NEVER had to stress about my invoices.3. If I ever have a moment where I just can't remember what I was doing - I have super awesome humans on the other end of the computer that help me any time that I need. Bonus.4. It is extremely cheap compared to so may other providers!If you are every worried about locking into something straight away, I would 1000% recommend having a trial of Astalty. I guarantee you will love it."

"I cannot rave more about this! I signed up for another software program and whilst it met my needs, does not match up to the convenience, structure and thoughtfulness of Astalty. I made the move as soon as I heard Astalty were offering rostering software and I am 100% satisfied that I did it and only wish I did it sooner!"

"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"

"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."

"I've been using Astalty for about a year, and I'm really impressed. The platform is user-friendly and intuitive, making it easy to navigate. I appreciate the comprehensive features, from task management to analytics and collaboration options. The customer support is prompt and helpful, showing that the team cares about its users. Overall, Astalty has become essential to my workflow, and I recommend it to anyone looking for a reliable and efficient platform for personal or team tasks."

"Great platform. User friendly"

"I'm loving the platform, it has everything i require and keeps all my records in one place."

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

"Very intuitive and easy to use software. Highly recommend for Support Coordinators."

"Great Software for Support Coordination"

"We are in our early days using astalty, but i know weve made the right choice because any time i am stuck there are so many users guides and support. Thank Astalty"

"Great platform, would highly recommend. The service is very prompt with any issues."

"The best platform to keep clean and organized case management data."

"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."

"Astalty platform is a great CRM for NDIS Support Coordination client management."

"Astalty is a great CRM for Support Coordination. I have previously ustilise Careview and find Astalty more suited for recording, case noting and storing documentation"

"Easy to navigate, fast IT assistance, Very responsive to enquires."

"Astalty is by far the best program I have used as a support coordinator. It has everything to make my job easier, and when I think of something that I need, I can contact the local team and they will more often than not be able to create the functionality. They also have weekly training sessions which are fantastic. The integration with Xero and Docusign is awesome too. I cannot recommend Astalty enough."

"Easy to navigate, enables me to track tasks and to do lists. Highly recommend."

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

"Astalty is fantastic and works really well for keeping track and billing for NDIS supports. I am a Support Coordinator and I find that Astalty has everything that I need to record case notes, store documents and invoice for payment."

"As a Support Coordinator, Astalty has been a game-changer for streamlining operations and improving efficiency. It's intuitive, simple yet sophisticated and easy to use, which has kept my business running smoothly. Astalty have ensured that Support Coordinators have all the relevant information ready at a click of the button, making transferring information a smooth process.What really sets this platform apart is the customer support. The team offers great training, consistently implement changes and improvements without disrupting productivity and are always open to feedback/suggestions. Their commitment to continuous improvement ensures the platform stays relevant and effective.I highly recommend Astalty to all Support Coordinators. It’s a reliable, efficient tool that truly enhances SC business operations."

"Have recently moved to Asalty from another CRM, and it is so much better! Really easy to use, keeps everything in one place. Love it.The support team are really responsive also which is great when your new to the system and have questions. Would definitely recommend Asalty."

"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider.This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn.The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup!Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."