- Astalty
Astalty Logo

NDIS Software

Astalty vs CareMaster

The two products

Them

CareMaster

A comprehensive NDIS management solution designed for organisations, workers, and participants, covering scheduling, billing, client records, and compliance reporting. Positioned toward medium to larger providers.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Google Reviews

Don't take our word for it

Real reviews from Google — 4.9 out of 5.0.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

"I have recently started using Astalty has been such a great program to use. It's easy to use. Makes work much more efficient creating a much easier workflow"

KA

Kaylene Anderson

"We used a different software before which was fine for our support worker team but was not user friendly for our Support Coordinators. Astalty really makes the difference for coordination."

BC

Brett Clifford

"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."

HB

hugh baulderstone

"Astalty changed the game. My productivity, organisation and ability to collaborate with my team increased substantially since starting to use Astalty."

KI

Krystel Ioannidis

"I have recently started using Astalty after trying multiple other platforms. Astalty is very easy to use, has a lot of handy NDIS information built in and is very intuitive. I can tell that it has been created by people in the NDIS space because the layout, and information flow, works wonderfully."

SS

Steve Sheahan

"My team has been using Astalty for a few months now and we love it. It is easy to use and makes the job of the support coordinators at Orange Elephants Creative Minds a lot easier. It saves us time and allows the management team to stay connect with what staff are achieving."

JA

Jennifer Althaus

"As a very busy sole trader (SMM Support Coordination) I spent many months looking for a CMS that would save me time, give appropriate notifications and be user friendly. Using Astalty for a couple of months now, it has completely changed my life and made me far more efficient, allowing for additional time for my participants. My only regret is not changing over to Astalty sooner!!"

SM

Sharon MacKinney

"Astalty has proven to be an exceptional platform for my work as both a case coordinator and support coordinator. With a wide range of features, many of which I have yet to explore, it significantly streamlines tasks and allows for more efficient use of my time without the need for duplication. The support team is always readily available to address any issues and promptly action requests. If only Astalty had developed the new NDIS PACE system, now that would have been amazing!"

GJ

Geraldine Jones

"The after sales service is exceptional!James and Jonathan are super quick with responses and nothing is too much trouble!"

SH

Sarah Halloran

"I do find Astalty very helpful in my work.It help me to be productive an efficient."

AA

Anne Achten

"A fabulous, no nonsense, easy to use CRM for all of our support coordination and recovery coaching needs! It is very intuitive and visually appealing. Saves me hours each week re the invoicing side of the business. Highly highly recommend!"

YA

Yvonne A

"Kimberley Therapy Services in Broome went live with Astalty 2 weeks ago and has been the best thing we have done! Our Support Coordinators love the easy to use system and has changed the way they work day in day out. Our support coordinators now have more time to focus on their participants as billables are now quick and easy to case note.The support and training from Jonathon and James has been incredible and made the transition smooth.Thanks Astalty :)"

EW

Emma Walker

"As a sole trader Support Coordinator, this is a game changer. The tech support is really fast, there are regular training days - free 😁, and the program just works 👌 Integrates with Xero subscription. The Astalty team don't sit on their hands either, there are regular updates and improvements to the software."

DA

Deborah Allen

"We love Astalty it helps us save time and keep all out documents in one place. Love it!"

GC

Gold Coast Support Coordination

"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"

SF

Shannan Fink

"Just started and it looks great"

JC

Janelle Cooper

"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"

AC

Anne Caves

"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."

TD

Tom Van Dam

"Our support coordination team moved from Splose to Astalty and the team could not have been more supportive. They helped to ensure our transition was as smooth as possible, providing information quickly to ensure that we were on track and even helped to add an new small feature that was really important to us. Thanks to James, Jonathan and Joshua for all your support! Rachel, Contemporary Coordination."

RL

Rachel Lafain

"Astalty has been such a great program to use. It is so easy and streamlined it makes work much more efficient and creates a much easier workflow. Would recommend!"

JM

James Moutafis

"Hello it certainly a lot easier still finding my way"

DC

Donna Corbett

"I’m very satisfied with Astalty. The interface is user friendly, and the functionality is efficient and well-designed"

JG

Janaka Gamage

"A perfect CRM not only for support coordinators but also for behaviour support practitioners. Makes it so easy to bill and case note clients through the day. Quick and seamless."

MC

Michael Caballero

"I have started to onboard my organisation and Participant details, Files and documents to the new CRM (Astalty). So far I am finding the video's and instructions are easy to follow and I am amble to do this at my pace, while still working on participant tasks and files."

LD

Leonie Dawson

"Astalty is very easy once you get the hang of it. The team are extremely helpful when you contact them, nothing is any trouble. The videos are great, you can go back and watch them anytime they are very informative."

M

MnM

"Great Software for Support Coordination"

DD

David Doherty

"This has been great for SC work. Looks like it is expanding it's uses, I'm looking forward to seeing it's future capabilities with providing other NDIS services."

JM

John Mason

"I have not been in the industry very long, so at first I found Astalty quite confusing. But I have found their tutorials and videos and face to face support have been absolutely fantastic! I can now navigate my way around the program for my needs with ease. I would highly recommend for anyone in the industry."

TB

Tristan Berry

"Astalty has increased my productivity 10 fold. So quick to do invoices and record all discussions, activities and documents."

SS

Sandra Sachs

"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider.This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn.The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup!Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."

EH

Elizabeth Hickey

"Great system easy to use and smooth to navigate. The set up and ongoing support is great"

DP

Daniel Palffy

"Fantastic program- great way to keep track of all clients"

DK

Damian Kowald

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

AF

Allison Falzon

"Great streamlining asset to NDIS businesses."

CT

Carelinked Toowoomba

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

TC

Tamika Candlish

"An excellent data base for NDIS Support Coordinators. The crew at Astalty really know their stuff, and are always looking at ways to improve the service. They are responsive and well informed. Alstalty is everything a support coordinator needs to keep tabs on budgets, case-noting, reminders, and much more. In the end, it's the NDIS participant who benefits. Astalty is designed by Support Coordinators for Support Coordinators."

DS

Dallas Sutherland

"I signed up off word of mouth and I have NOT regretted it. It is easy to use and easy to get support around any queries that pop up. I highly recommend Astalty to anyone that is in the need for this service."

GF

Geraldine Fairbairn

"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."

CR

Charlotte Rourke

"So far so good."

MK

Mark kamil

Still here? Good.

When you're done doing your research, we'll be here.

No pitch. No pressure. Just a conversation about your business and whether Astalty is right for you.

Free, 20 minutes, no obligation.