Astalty vs CareMaster

"Amazing software, simple design, efficient and great support from the software creators"

"We used to use a different program and then I took a gamble on Astalty. What a difference this has made. The support team are amazing and all requests made to them for improvements seem to be taken on board. A delight to work with and so very easy to keep track of things for participants."

"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."

"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"

"Astalty has been such a great program to use. It is so easy and streamlined it makes work much more efficient and creates a much easier workflow. Would recommend!"

"Worth the expense. Best money we have spent on our business. Makes the day to day tasks streamlined and easily capture billable hours and then invoice them. We feel as though it was the best money we ever spent on our business. No more tedious spreadsheets tracking billable hours. No more Sunday afternoons spent invoicing in Xero one at a time. Great templates and NDIS forms streamlines the more mundane tasks."

"Excellent System for Time Tracking and Case Management. Love the way it keeps my support coordinators and myself accountable for the week. it has definitely helped to hit billable targets. I love how Astalty helps keep track of billables and keeps me on track. It makes it much easier to manage my day, record billable time as I go, and stay organised with participant tasks, appointments and follow-ups. Having everything in one place helps reduce missed billables and keeps me focused on what needs to be done "

"Had looked at a few other providers and found this Astalty to be Very easy to navigate the instructional videos and booklets are easy to read and follow, the Support when unable to figure something out is very quick and responsive, and the whole program Is extremely reasonably priced. It has made my administration hours tolerable. Comes highly recommended"

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."

"BEST CRM EVER! Easy to use! Great features! Prompt Support! Experience is 10 out of 10. You get do everything you need in one place. I love how user friendly it is and how simple it is. They have the so many great features to if you have the premium package. I have used many CRMS in my time as COS and this is my favourite. "

"Overall really good. I really like it. While there are a few things I would change, the overall functionality is great. I would recommend. It is good value for money and easy to use. Some pros are: Having everything you need in one place. Being able to make templates. Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information."

"I have found Astalty, very user-friendly and easy to do all functions of Support Coordination. Makes it easier and faster to capture your billable time. Highly recommended."

"I cannot recommend Astalty enough! They are a tailored system for Support Coordinators and they have single handedly been able to streamline our business so we can effectively provide client supports. Their support is second to none, with an amazing response time. They are also willing to look into additional features and take on board suggestions offered. Thanks so much for this amazing product Astalty team! Keep up the amazing work!"

"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"

"Astalty has been paramount to supporting me in my role as a support coordinator. The system is very user friendly and the support team respond to any request very promptly. I would recommend this program to any organisation in a support role."

"Great Software for Support Coordination"

"Astalty is one of the best software's on the market and we use it daily for our NDIS Support Coordination provider business. The support team are wonderful and are very helpful."

"I’ve had a really great experience with Astalty so far. The platform is very easy to use and has made managing things much simpler and more efficient. Everything is laid out clearly, which saves a lot of time and reduces stress when keeping track of invoices and information. The support has also been fantastic—quick to respond and always helpful when I’ve had questions. It’s clear the system was designed with users in mind. I would definitely recommend Astalty to anyone looking for a reliable and user-friendly solution."

"Astalty -Efficient and User-Friendly Platform for NDIS Service Management. Overall, my experience with Astalty has been positive. It is a user-friendly platform that helps streamline client management, documentation, scheduling, and reporting in one central location. The system has improved efficiency in day-to-day work, and while there are occasional technical issues, the benefits generally outweigh the drawbacks. I would rate Astalty highly for its ease of use, client information management, and reporting features. The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently. What I like most about Astalty is that it brings client information, case notes, reporting, and scheduling into one place, making day-to-day work much more streamlined and time-efficient. "

"I signed up off word of mouth and I have NOT regretted it. It is easy to use and easy to get support around any queries that pop up. I highly recommend Astalty to anyone that is in the need for this service."

"So user friendly and simple to use. They do regular updates and take user feedback to improve services and are very responsive with any issues which is much appreciated."

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"As an NDIS Support Coordination service, we rely heavily on systems that are intuitive, reliable, and built with a genuine understanding of the sector. Astalty has exceeded every expectation. The platform is beautifully designed—clean, modern, and incredibly easy to navigate. Every feature feels purposeful, and the workflow just makes sense. It’s rare to find software that balances aesthetics with functionality so well, but Astalty achieves this effortlessly. What truly sets Astalty apart, though, is their exceptional customer service. The team is responsive, knowledgeable, and genuinely invested in helping services like ours succeed. Their dedication to continually improving the product, listening to user feedback, and staying aligned with NDIS requirements is evident in every update. Astalty has become an indispensable part of our operations. It supports our team to work efficiently, maintain high-quality documentation, and stay focused on what matters most—supporting participants. We couldn’t recommend it more highly."

"I have just signed up to Astalty and I love it. I have used 3 other CRM's for support coordination and NONE compare to it. The features are innovative, and I can see that the Team and willing to evolve quickly in a changing space. Love it! Highly recommend!"

"Really enjoying Astalty so far! Simple UX design, lots of support offered and easy to understand tutorials. It's already saved me heaps of time (and headaches)."

"Quick and easy. Very understanding and basic and overall easy to access and for understanding the layout is to setup. Quick and easy to use. easy to login into great idea for first time users. really basic on information."

"The team are super supportive and the product is fantastic. also great value for money"

"I've been using Astalty since starting my own Support Coordination business. It's very easy to use and the support team is super friendly helpful. Highly recommend the program!Thanks Astalty for making my busy days a little easier."

"Working well for what we need, still learning all the helpful tools it has :)"

"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "

"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."

"I've been super happy since making the leap to Astalty. It's really user friendly and obviously designed by a support coordinator because of all the functions it has built in which streamlines your workload. For example, all the NDIS forms are linked to participant accounts and will pre-load with your and their details filled out. Invoicing is quick and easy too."

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"

"Astalty is the perfect CRM for effective document and invoice management. It is a high preforming platform backed by a fantastic and responsive team! - could not ask for better support and service. - Thanks #TeamAstalty"

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

"Incredible software that has been developed by people who've worked in the industry. I absolutely couldn't run my business without it. The support has been top tier, with quick responses and assistance."

"Astalty is the perfect software for me. It meets all my needs. The team listens and responds quickly to our needs and tries to install upgrades to ensure using Astalty and the admin side of the business is easy. Very Happy."