Astalty vs CareMaster

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"User friendly and great software, easy to use"

"We used a different software before which was fine for our support worker team but was not user friendly for our Support Coordinators. Astalty really makes the difference for coordination."

"Intuitive, easy to use, brilliant, clean and highly functional and affordable! extremely impressed as an independent support coordinator this works well for me. Also, very responsive to contact and suggestions."

"Best software for support coordinators. It has everything you need, is incredibly easy to use, and the customer service is very good so far. I recommend doing the free trial, you won't want to switch back to any other software once you experience Astalty!"

"A fabulous, no nonsense, easy to use CRM for all of our support coordination and recovery coaching needs! It is very intuitive and visually appealing. Saves me hours each week re the invoicing side of the business. Highly highly recommend!"

"Absolutely love Astalty, I have used many different software systems for Support Coordination and this one is far superior to all, clearly designed by someone who understands support coordination, very user friendly and so many extras to make our job more streamlined. Cannot recommend enough"

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

"Astalty has been a fantastic platform to work with. It’s incredibly user-friendly and, once it’s set up correctly, it really streamlines day-to-day workflows and saves so much time. The features are intuitive, making it easy to navigate and manage tasks efficiently. As someone working in the NDIS space, I’ve found it to be a valuable tool for keeping processes organised and improving overall efficiency. It’s clear that a lot of thought has gone into creating a system that genuinely supports its users. Highly recommend!"

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"Working well for what we need, still learning all the helpful tools it has :)"

"Astalty takes the pain out of support coordination admin and makes it a breeze. Built specifically for support coordination, with new features added regularly that keep up with sector changes."

"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

"Astalty is the perfect software for me. It meets all my needs. The team listens and responds quickly to our needs and tries to install upgrades to ensure using Astalty and the admin side of the business is easy. Very Happy."

"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"

"All-Rounder Software! Great overall experience and highly recommend to any users looking for software. My go to for all client management tasks, case notes and storing files appropriately. Easy to use and great for storing client information. Billing is quick and easy and links to Xero. Great support when any issues have presented. Helps me keep on track with progress for my clients and ensure that check-ins or plan reviews are planned more efficiently. "

"You are honestly the best. Is there anyway you can have one of those little things and the end of our Password so we can disguise what we have typed?"

"Support Coordinator. I have had a fantastic experience with Astalty and would recommend to other Support Coordinators and disability providers. The functions are super easy to use! They have everything I need and I have heard many staff state that it is one of the easiest platforms to navigate when joining the team. They are open to feedback and suggestions if you ever have something missing or needing additional assistance."

"Great platform. User friendly"

"The team are super supportive and the product is fantastic. also great value for money"

"Moving to Astalty has been the single best business decision we've made.The power, the flexibility the ability to customise means less time for my team logging admin hours and more time with participants.From a management perspective, I can report directly from the system meaning I am free of transposing data to spreadsheets.Astalty's customer service is top notch, which is a rarity these days.10 out of 10 Astalty."

"Astalty is very user friendly and there service is great"

"Reliable, Efficient and Streamlined Solution for Support Coordination. Positive and productive. Brings together all the important functions under one umbrella for complex support co-ordination. My experience working with Astalty has been very positive and productive. It's smooth to transition between forms, from tasks to reports. It's easy to do the budgeting and very user friendly. It is good value for money for the organisation, and the ease of use makes it very productive. From daily tasks, to storing participant information, budgeting tool, utilisation reports, incidents etc is brings together all the important functions under one umbrella for complex support co-ordination."

"Loving using Astalty it's so easy to use. Easily set up a new client. Input information with ease."

"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"

"Astalty -Efficient and User-Friendly Platform for NDIS Service Management. Overall, my experience with Astalty has been positive. It is a user-friendly platform that helps streamline client management, documentation, scheduling, and reporting in one central location. The system has improved efficiency in day-to-day work, and while there are occasional technical issues, the benefits generally outweigh the drawbacks. I would rate Astalty highly for its ease of use, client information management, and reporting features. The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently. What I like most about Astalty is that it brings client information, case notes, reporting, and scheduling into one place, making day-to-day work much more streamlined and time-efficient. "

"We've only recently made the switch from another platform similar to Astalty but we're already loving it. Responsive support, cost-effective and intuitive. I'd recommend Astalty to any support coordinators looking to make their lives easier!"

"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"

"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "

"I was told about Astalty by a friend So I tried it out and I've been with them for several months and purchased the full subscription. I do all my admin in the evening and whenever I need help I email and I get a quick response even during the day if I want to know something I can ring and my phone calls return pretty quickly. Nothing's too small or large trust me I've asked plenty of questions And I'm always happy with the results. and if I want to look up the help myself there's a tab on the top left where you can access all the information you need. so why not check it out you have 14 days for free! What I love most is that it pairs up with Xero And the invoices are so easy to reconcile....Astalty team are awesome and their communication and feedback is quick and very helpful."

"Just started to use this software based on many recommendations by other coordinators. I have found the setting up of clients and invoicing to be easy once it is all navigated. Looking forward to utilising all its other features as I continue to learn the system."

"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"

"Astalty has been a game-changer for support coordination—simple, intuitive, and tailored to the NDIS space. It makes tracking goals, managing notes, and keeping everything in one place so much easier. Highly recommend for busy coordinators."

"Reliable and Efficient Platform for Support Coordination and Compliance Management. Overall, Astalty has been a reliable, user-friendly solution and I would highly recommend it to others and have already done so on several occasions. I intend to continue using Astalty and look forward to seeing its ongoing development. My experience with Astalty has been highly positive. I have found it to be a dependable and effective platform that simplifies the management of both participant and business compliance requirements."

"We have been working with Astalty for just 8 weeks and it has already become a game changer in the office protocols and lightened the load of all considerably. It takes some time to get all your information integrated, but once you have, it's the GOAT for daily monitoring and meeting engagement. I honestly don't know what took us so long to make the change but I'm very glad that we did. The multi faceted nature of Astalty has eliminated the need to monitor information in several locations and this is so appreciated, especially at the end of the day. Love it."

"My experience with Astalty has been positive. Its easy to navigate, and helps keep all the participants most important information all together. Although, I do believe an auto save or draft feature would be extremely helpful to prevent notes from disappearing while working. What I like most about Astalty is that it is easy to use. It keeps all the participant information, tasks, notes and service agreements all in one place, which helps me stay organised and saves a lot of time."

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

"Astalty has streamlined by invoicing and note keeping practices"