Astalty vs FlowLogic

"Astalty is quite easy to use, not clunky. Record keeping and editing functions are good. Could use some help with a search function and also I'm having trouble with logging in occasionally - I need to hit refresh to gain access sometimes.Thanks for a useful product."

"Astalty platform is a great CRM for NDIS Support Coordination client management."

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

"Astalty has been an amazing platform to use to keep all of our files in order virtually. It's super easy to use, and if you ever have issues, it's so easy to get into contact with someone ASAP regarding it. Would absolutely recommend to any businesses needing a more organised platform for filing."

"Moving to Astalty has been the single best business decision we've made.The power, the flexibility the ability to customise means less time for my team logging admin hours and more time with participants.From a management perspective, I can report directly from the system meaning I am free of transposing data to spreadsheets.Astalty's customer service is top notch, which is a rarity these days.10 out of 10 Astalty."

"The after sales service is exceptional!James and Jonathan are super quick with responses and nothing is too much trouble!"

"As an NDIS Support Coordination service, we rely heavily on systems that are intuitive, reliable, and built with a genuine understanding of the sector. Astalty has exceeded every expectation. The platform is beautifully designed—clean, modern, and incredibly easy to navigate. Every feature feels purposeful, and the workflow just makes sense. It’s rare to find software that balances aesthetics with functionality so well, but Astalty achieves this effortlessly. What truly sets Astalty apart, though, is their exceptional customer service. The team is responsive, knowledgeable, and genuinely invested in helping services like ours succeed. Their dedication to continually improving the product, listening to user feedback, and staying aligned with NDIS requirements is evident in every update. Astalty has become an indispensable part of our operations. It supports our team to work efficiently, maintain high-quality documentation, and stay focused on what matters most—supporting participants. We couldn’t recommend it more highly."

"We are a small NDIS Support Coordination organisation and have been using Astalty for a year. All our staff are extremely happy with both the system and available functions. It supports our processes well and requires very little training to implement. We also utilise easy and on-demand instruction videos and prompt customer service replies."

"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."

"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

"We've recently moved from our own purpose built system to Astalty, and have found the transition seamless. Communication has been speedy, solutions quickly found, and feedback taken on board for improving the system. The system itself is very intuitive and user friendly, and the guide videos are very helpful if we get stuck on anything. Highly recommend this tailor made software for any support coordinator out there."

"Such an amazing software that is user friendly and has all the required functions to successfully run my business as an indeed ant support coordinator. Highly recommend."

"Easy CRM system which has made my life running a company a lot easier. It tracks utilisation, allows for task notes, calendar, and creating of agreements as well.."

"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."

"I'm still only trying it out and learning so far. I have some struggles navigating item lines its just wont work at all, will be keep trying and see how i go in a week time. "

"What a great program, very easy to use. The staff are great very helpful and responsive. Look forward to more exciting new features."

"Awesome software - makes life a lot easier....thank you!"

"I have only been using the Astalty software for a short time but I am impressed with how easy it has been to set up and use. I have used other software over the years but Astalty has features that make it better in my opinion. The software enables you to send e-signature requests for any documents you need signing which is a great function when you are working in remote areas or where there is a lot of travel. I would recommend Astalty software to any Support Coordinators or Psycho-social recovery coaches."

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"Recently new to Astalty but despite my concerns with leaning a new system the video clips and contact through the supports have streamlined this process.The Astalty Facebook community also shares a wealth of information."

"As a sole trader Support Coordinator, this is a game changer. The tech support is really fast, there are regular training days - free 😁, and the program just works 👌 Integrates with Xero subscription. The Astalty team don't sit on their hands either, there are regular updates and improvements to the software."

"I'm very pleased I've been working with Astalty for our organisation for 2 years now. It's comprehensive in all required weekly tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"Astalty has been a game-changer in managing my daily workflow as a busy support coordinator. The platform's tools and resources help me stay organized, prioritize tasks, and access quick, helpful insights. It’s a reliable support system that keeps me efficient and grounded every day."

"Brilliant program!! Independent, small, medium or large businesses - you cant go wrong. Works seamlessly with Xero and has everything we need and more."

"I just spent two whole days doing stress free uploads, notes, and tasks.Yesterday I decided to trial a few new crms as mine weren't working for me anymore.But I kept coming back to this one.So easy to use!!!There's nothing I need to do at the end of the day as a sole trader.So when I'm finished work, I'm finished!!Everything is within this system.Why didn't I do this sooner?Kicking myself for wasted hours now."

"Love Astalty. I have used many different platforms in my S/C role, Astalty is by far the most used friendly."

"Astalty has everything you need to be able to provide effective and professional support coordination services. The invoice process is so easy and there is no double handling. James and Jonathan have and continue to update the program to ensure it meets service provider needs as well as providing high quality and personal support and communication when needed. James and Jonathan are only an email or phone call away when you need help and assistance. Brilliant program, brilliant company."

"Astalty saved me hours with billing alone- what use to take me 2-3 hours every fortnight using excel, now takes me about 10 minutes. I particularly appreciated the support guide, the phone/email support, and the free 1:1 for more trickier issues when first finding my way around the software. This software has everything you need to operate a COS business-to track spending, budget a client's plan, store important documents with the ability to set reminders for service agreements, client plans and other documents that require regular review etc. Progress notes are all in one place and I can attach a document to a progress note. The search feature makes it easy to find documents. I skipped the free version and went straight to premium for the document generation (it pre-fills agreements, client plans and NDIS templates) and e-signature software."

"As a Support Coordinator, I’ve found Astalty to be the best system I’ve used by far. It’s incredibly user-friendly and has greatly simplified my workflow. It helps keep me on track with automatic alerts for upcoming reports and notifications when I haven't contacted a client in a while. I highly recommend Astalty to anyone!"

"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."

"I'm very pleased I've been working with Astalty for our organisation for nearly 2 years now. It's efficient, comprehensive in all required tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"Simple, effective, time saving, easy to use and affordable system for support coordinators"

"Astalty has assisted me to streamline the way my business operates as well as saves me money not using alternative platforms. Oliver Martin, Moving Clouds"

"I've used numerous CRM systems for support coordination and case management, and Astalty is the best, by far!Astalty is incredibly well priced and represents insane value for money. You're not capped in any way re the number of Participant profiles you can create like other platforms (which also cost 3 times as much per month). The responsiveness of the team and the help guides and videos make everything super clear, and the invoicing component is BRILLIANT. I'm not a Xero user, and have no issues at all managing the invoicing side of things in Astalty. I was adament I would keep my manual invoicing process in place when I made the switch to Astalty, but the boys convinced me to trust the system - and as a result I've now got an extra 2 to 3 hours a fortnight!"

"User friendly and great software, easy to use"

"I have been using Astalty for 6 months now and this has made my job so much easier.A great software that has everything a support coordinator needs to get the job done whilst minimising the time spent completing admin tasks.Very affordable compared to others on the market, easy to use and fast response to support when needed."

"I have been trialing Astalty to use in my Support coordination business. I have been really impressed with what Astalty can do and the support from the team with training and emails. I am going to be signing up for the software and I am really excited to begin using it. Elizabeth Schroeter Access Connect & Support"