Astalty vs FlowLogic

"Effective & Efficient! What stands out most is the ease of use, reliability of the system and the excellent customer support. Astalty is intuitive and easy to navigate. The automation tools have saved our team countless hours by streamlining follow-ups, task management, and reporting."

"Excellent program for Support Coordinators. Overall experience has been incredible. From the quick contact when having troubles to everyday tasks running smoother because of their systems. Astalty is easy to use, covers a lot of what we need and is always building on industry changes fast. They are easy to connect with for help and have loads of videos online to follow for support. "

"I met the Astalty team at a provider expo in 2023 and had a brief run through of the program. When I became Independent in Nov 2023, I went straight to Astalty. Easy to use, the User Guide is so simple and accessible, and the Astalty guys are super responsive and open to feedback and our ideas, which is amazing! Definitely recommend."

"I strongly recommend Astalty to anyone with a support coordination business. It's been a game changer in our small business, saving so much time with data entry, keeping track of time, notes and invoicing. It has a lot of great features and the Astalty team are always looking for ways to improve and are super helpful. I've been with them for nearly two years and I just wished I'd signed up earlier!"

"We recently switched to using Astalty from another CRM. It was a decision we didn't take lightly, but were confident due to our contact with Jono in the lead up, and some changes the Astalty team made at our suggestion before we even signed-on. We continue to receive excellent and timely responses to our queries or suggestions. Astalty is saving us time with note entries and admin tasks."

"Value for money. Actually helped me to accurately be able to bill and stop missing gaps I was working for free! Great, I've recommended to many people in our industry. It is an affordable option that was made for our industry. Tracking the tasks into actual time spent. so I actually got paid the correct hours I was spending working!"

"Good overal system. Excellent - The team are very responsive and take on board constructive feedback about features you'd like to see added or improved. ASTALTY has been relatively straightforward to learn. It also comes with training video's and slides that take you through every process step-by-step."

"Streamlined Workflows and Outstanding Support Coordination Tools. My overall experience with Astalty has been excellent. It has streamlined our workflow, reduced administration time, and made Support Coordination much more efficient. The combination of fast performance, easy billing, automated task reminders, and organisation-specific templates has significantly improved our day-to-day operations. The platform is intuitive, reliable, and has helped create a more efficient and productive work environment. I would confidently recommend Astalty to other organisations looking for a modern and effective CRM and case management platform. Astalty has made my job much easier. The system is user-friendly, fast, and well organised. The templates and forms already set up for our organisation save a significant amount of time and make documentation more consistent. The billing system is a breeze to use and has greatly simplified Support Coordination administration. Astalty is fast, reliable, and has eliminated many of the delays and slow loading issues we experienced with previous systems. The task reminder function is also an excellent feature, helping me keep track of follow-ups, future actions, and important deadlines so nothing gets missed. Reporting and setting up support plans are also very easy, with information readily available and well organised, making it quicker to prepare documentation, track participant progress, and deliver quality services."

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

"A remarkable software built for case work and organisational nerds such as myself. A beautiful layout and simple and efficient program which makes my work so much easier - thank you!"

"Astalty is a simple to use and effective platform for completing all of the daily requirements as a Support Coordinator. Astalty manages to keep all of the relevant information, documentation and case-notes all in one place without over-complicating things. The team at Astalty are always quick to respond whenever there are any questions that need answering or when support is needed. I can't recommend Astalty highly enough!"

"Started with the system march 2023 but gave up as it was quite under developed. Started using it again Dec 2024 and was amazed by its progress, well done with all the improvement!"

"The Astalty team are reinventing how support coordinator and providers operate in a way that is person-centred, and ultimately, for the good of the industry. Their obsession with customer centric approaches to development and operations is extremely admirable. You'd be silly not to get on board with the team!"

"Streamline fast software which I've only seen grow and grow into even better software!!!"

""Astalty has honestly made my day-to-day so much easier as a support coordinator. The tools help me stay on track, get things done quicker, and find the info I need without the hassle. It’s like having a little extra support in my corner every day.""

"Fantastic - Reliable NDIS Platform. Overall, Astalty is a solid and functional platform for NDIS providers, offering good value for money and helpful core features. The system is extremely easy to use for day-to-day tasks such as managing client information and service delivery Responsive customer support team. Easy to learn and navigate for everyday use Centralised client information, making case management more efficient Helpful for managing NDIS compliance and documentation Good value for money compared to other systems Responsive customer support team."

"I’ve had a really great experience with Astalty so far. The platform is very easy to use and has made managing things much simpler and more efficient. Everything is laid out clearly, which saves a lot of time and reduces stress when keeping track of invoices and information. The support has also been fantastic—quick to respond and always helpful when I’ve had questions. It’s clear the system was designed with users in mind. I would definitely recommend Astalty to anyone looking for a reliable and user-friendly solution."

"⭐️⭐️⭐️⭐️⭐️ Astalty has been a game-changer for our organisation. The platform is easy to use, reliable, and has made managing our work so much smoother. Their customer support is responsive and genuinely helpful. Highly recommend to any business looking to streamline their operations!"

"I highly enjoy using Astalty and would recommend it to anyone within the industry that needs a user friendly, intuitive system. I like Astalty for its intuitive user face. It makes completing my role as an NDIS Support Coordinator incredibly easy and most things are supported by a click of a button. I highly enjoy that there is a support option that includes easy to understand and follow user manuals."

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."

"As a small business owner, I would just like to say how impressed I am with Astalty, especially how user-friendly it is. I’ve used many CRM systems during my work career and this is one of the best. The support from the Astalty team also is fantastic, very responsive and friendly - thanks so much!"

"Astalty is THE BEST, it's user friendly, comprehensive and features are always being added and refined."

"Astalty is so easy to use and navigate, its super user-friendly. It is evident that Astalty has been developed by people who understand the challenges faced by Support Coordinators. The functionality and design, is simple and fresh, allowing Support Coordinators to record everything needed. Highly recommend it!"

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

"I can't say enough good things about Astalty. Customer service has been fast and always spent the time to listen to our individual needs. The CRM is fast and easy to use on the go. With 2FA I know our Data is as safe as can be."

"Excellent CRM for NDIS Providers with Outstanding Support. My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration. What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses. The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically. Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution. * Simple and easy to learn, with an intuitive interface that doesn’t require extensive training. * Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features. * Local company with a strong understanding of the needs of NDIS providers. * Excellent participant record management, making it easy to store, access, and retrieve information. * Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation. * Seamless integration with Xero, including easy batch invoice creation that saves significant administration time. * Extensive reporting options that are straightforward to create, customise, and manage. * Ability to send service agreements, consent forms, and other documents electronically for signature. * E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request. "

"We have a small Support Coordination business and since we started using Astalty it has made keeping track of everything so much easier. Once they add in the ability to create shift it will be 5 star. Definately a winner."

"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."

"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"

"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."

"Great streamlining asset to NDIS businesses."

"ASTALTY is a joy to use and anything that is feedback from the client is an actually listened to and updated. It feels like a tailored service all the time"

"Astalty has been a game changer for our support coordination team and streamlined a lot of our processes, highly recommend to any provider looking for new software."

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

"Working well for what we need, still learning all the helpful tools it has :)"

"Really great assistance and communication with the team at Astalty. They are very quickly at responding to your questions and have an answer for everything. Very helpful!"

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"