Astalty vs. FlowLogic — NDIS Software - Astalty
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NDIS Software

Astalty vs FlowLogic

The two products

Them

FlowLogic

FlowLogic is a cloud-based NDIS management platform built by Datanova, covering participant management, rostering, billing, compliance, and direct PRODA and PACE claiming. It also extends into aged care and Support at Home, making it a good fit for providers operating across multiple funding streams. Over 200 built-in NDIS-ready forms, a self-service participant portal, and Xero and MYOB integrations round out the platform.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Value for money. Actually helped me to accurately be able to bill and stop missing gaps I was working for free! Great, I've recommended to many people in our industry. It is an affordable option that was made for our industry. Tracking the tasks into actual time spent. so I actually got paid the correct hours I was spending working!"

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Romana

"Love how user friendly it is and customer service is quick and excellent. Would definitely recommend.Only thing I would like is the chance to manually edit certain parts of invoices before sending. Otherwise super happy. ☺️"

AG

Amy Gray

"Great streamlining asset to NDIS businesses."

CT

Carelinked Toowoomba

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

SP

Samantha Potter

"Just started and it looks great"

JC

Janelle Cooper

"The best platform to keep clean and organized case management data."

KT

Kirubel Tamrat

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

LW

Liz Wilson

"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."

LG

Linda Grellet

"Best Support Coordinator system. Astalty has made my job as a Support Coordinator easier and more efficient. The system is intuitive, straightforward to use, and requires minimal training, allowing me to work more productively from day one. Astalty makes my job as a Support Coordinator easier and quicker. The system is very easy to learn and straight forward to use."

D

Daniela

"Easy to use system. My over all experience has been positive and a good effective system to use in the workplace. It does what is required. Easy to use system, with step by step assistance when needed. The system is categorised with and well labelled. "

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Vanessa

"We've recently moved from our own purpose built system to Astalty, and have found the transition seamless. Communication has been speedy, solutions quickly found, and feedback taken on board for improving the system. The system itself is very intuitive and user friendly, and the guide videos are very helpful if we get stuck on anything. Highly recommend this tailor made software for any support coordinator out there."

SL

Shannon Lott

"Astalty has been amazing. It is well thought out for Support Coordinators, the support service is amazing and I'm loving the updates as they come."

JS

Jessica Smith

"Astalty -Efficient and User-Friendly Platform for NDIS Service Management. Overall, my experience with Astalty has been positive. It is a user-friendly platform that helps streamline client management, documentation, scheduling, and reporting in one central location. The system has improved efficiency in day-to-day work, and while there are occasional technical issues, the benefits generally outweigh the drawbacks. I would rate Astalty highly for its ease of use, client information management, and reporting features. The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently. What I like most about Astalty is that it brings client information, case notes, reporting, and scheduling into one place, making day-to-day work much more streamlined and time-efficient. "

M

Meeta

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

LW

Liz Wilson

"BEST CRM EVER! Easy to use! Great features! Prompt Support! Experience is 10 out of 10. You get do everything you need in one place. I love how user friendly it is and how simple it is. They have the so many great features to if you have the premium package. I have used many CRMS in my time as COS and this is my favourite. "

S

Sophie

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

JC

James Carson

"A remarkable software built for case work and organisational nerds such as myself. A beautiful layout and simple and efficient program which makes my work so much easier - thank you!"

GO

Gabi O’Sullivan

"Excellent productResponsive ownersVery user friendly and efficient"

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Ryan Gutch

"Being technologically challenged, Astalty has been my saviour. The ease of note taking, completing and editing details and invoicing has made my life easier and saving me so much time. In addition to that, I love the fact that participant details, goals, etc, all have the copy and paste icon allowing transfer of information so much simpler."

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Carolyn Walker

"I love Astalty! I have been using for a while now, get alot for what you pay for! Excellent service and prompt answers to questions if needing some advice. Definitely recommend!"

T(

Tahvy Frew (Tahv)

"My experience with Astalty has been positive. Its easy to navigate, and helps keep all the participants most important information all together. Although, I do believe an auto save or draft feature would be extremely helpful to prevent notes from disappearing while working. What I like most about Astalty is that it is easy to use. It keeps all the participant information, tasks, notes and service agreements all in one place, which helps me stay organised and saves a lot of time."

A

Abbey

"I have recently started using Astalty after trying multiple other platforms. Astalty is very easy to use, has a lot of handy NDIS information built in and is very intuitive. I can tell that it has been created by people in the NDIS space because the layout, and information flow, works wonderfully."

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Steve Sheahan

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

AD

Anna Dalgliesh

"Astalty has been a very useful tool to use as a Support Coordinator. It allows for ease of client management, task tracking, and case noting."

A

Adam

"Astalty is a well-structured and user-friendly platform. It is navigated with ease by my most non-Tech Savvy team members and comprehensively achieves a high standard of documentation and record keeping criterion required by NDIA. "

RQ

Rachel Quinn

"Fantastic - Reliable NDIS Platform. Overall, Astalty is a solid and functional platform for NDIS providers, offering good value for money and helpful core features. The system is extremely easy to use for day-to-day tasks such as managing client information and service delivery Responsive customer support team. Easy to learn and navigate for everyday use Centralised client information, making case management more efficient Helpful for managing NDIS compliance and documentation Good value for money compared to other systems Responsive customer support team."

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Sophie

"I've been super happy since making the leap to Astalty. It's really user friendly and obviously designed by a support coordinator because of all the functions it has built in which streamlines your workload. For example, all the NDIS forms are linked to participant accounts and will pre-load with your and their details filled out. Invoicing is quick and easy too."

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Carly Wilson

"A Game Changer for My Support Coordination Business. Astalty is the first and only CMS I've used as a Support Coordinator, and I couldn't be happier with it. Prior to starting my own business, I worked in a Support Coordination role without a dedicated CMS, relying on multiple systems, spreadsheets, templates and manual processes. Looking back, tasks took significantly longer and there was much more administrative burden. Moving to Astalty as a sole trader was honestly a game changer. It's truly a one-stop shop for Support Coordinators. Easy to navigate and user-friendly. - Affordable pricing, particularly for sole traders and small businesses. - Comprehensive training resources and ongoing support. Regular updates and improvements based on user feedback. - All-in-one platform for client management, case notes, reporting, invoicing and compliance. - Saves significant time on administration tasks."

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Tara

"Astalty is easy to use software that has increased my productivity as a Support Coordinator. Integration with Xero has reduced my end of week invoicing process to a few clicks! The team make great updates based on user feedback and I look forward to seeing how it develops into the future. Highly recommended"

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Liz Tatterson

"Astalty is incredibly easy to use, with a well-designed workflow, Links to Xero well."

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Cameron Sheppard

"Astalty is THE BEST, it's user friendly, comprehensive and features are always being added and refined."

KM

Kellie McLaughlin

"Deffinitely THE easiest user interface, very intuitive, it's made work a whole lot easier and faster since joining a few months ago. Deffinitely would be my number one recommendation to anyone looking for support coordination software."

GC

Grainne Ni Chinneide

"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"

VP

Virginia P

"My team and I officially moved to Astalty a month ago and couldn't be happier. Astalty helps us manage and prioritise our tasks, streamlines billing and is really easy to navigate. The transition was very smooth and support has been fantastic, always responsive and ready help. Highly recommend!"

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Chantal Boaza

"I stumbled across Astalty shortly after venturing out on my own as a sole trading NDIS Support Coordinator. A CRM clearly built by someone who knows the role inside and out. It is a product that far surpasses others of its kind on the market. It has simplified my processes, provided a one stop shop for everything I need to be operational, and saves me a great deal of time each week. Trialling the full software for a few weeks before committing to an ongoing cost was a huge relief. I recommend this to my sole trader friends in the industry."

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Marley Hooper

"I find the program easy to navigate and love the features and support team."

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Nic Mortimer

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

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Kylea Lillyst

"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"

JP

Jodi Potter

"Astalty is a fantastic platform where I can keep all my client management records, generate invoices, create NDIS forms and reports beautifully integrated into my client base, utilise a calendar and having all that information stored securely.Jonathon and his team are incredibly responsive when it comes to answering questions and solving issues AND they provide regular free training on a range of NDIS issues not just Astalty. I'm so glad that I joined up to the Astalty community it just makes my life as a very small support coordination business so much easier."

JB

Julie Brooks

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