Astalty vs FlowLogic

"Astalty has been amazing. It is well thought out for Support Coordinators, the support service is amazing and I'm loving the updates as they come."

"Astalty has been a game-changer for support coordination—simple, intuitive, and tailored to the NDIS space. It makes tracking goals, managing notes, and keeping everything in one place so much easier. Highly recommend for busy coordinators."

"Easy to navigate, enables me to track tasks and to do lists. Highly recommend."

"An accessible and easy to use program for Support Coordinators. Astalty has made my day-to-day as a support coordinator extremely streamlined and easy. I can access e-signature features, budgeting features, participant info and finance in an easy and accessible way. Everything is in one place and easy to use which ensures I can spend my time on supporting participants instead of spending too much time on business admin. I find Astalty to be easy to use, clear and concise. There is a lot of support available if needed and there are a variety of features suited to a variety of users."

"I've just changed over to Astalty and have found it really easy to use. The 'help' videos are great and easy to access too"

"Incredible software that has been developed by people who've worked in the industry. I absolutely couldn't run my business without it. The support has been top tier, with quick responses and assistance."

"Super practical, helpful and user friendly. I've had a really positive experience using Astalty. It's intuitive, easy to navigate, and makes managing a busy Support Coordination caseload much more efficient. I particularly like how simple it is to keep track of tasks, participant information, follow-ups, and funding all in one place. The platform has helped me stay organised, manage my workload effectively, and ensure important actions don't get missed. It's user-friendly, practical, and has genuinely made day-to-day Support Coordination much easier. "

"The onboarding process was straightforward, and the support team has been responsive and knowledgeable whenever assistance was needed. Astalty has been a fantastic platform for managing NDIS operations. The system is intuitive, easy to navigate, and brings together scheduling, participant management, invoicing, compliance, and reporting in one place. "

"Love Asalty, easy to navigate and fantastic support if needed. I have recommended Asalty to several other Support Coordinators."

"Excellent CRM for NDIS Providers with Outstanding Support. My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration. What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses. The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically. Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution. * Simple and easy to learn, with an intuitive interface that doesn’t require extensive training. * Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features. * Local company with a strong understanding of the needs of NDIS providers. * Excellent participant record management, making it easy to store, access, and retrieve information. * Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation. * Seamless integration with Xero, including easy batch invoice creation that saves significant administration time. * Extensive reporting options that are straightforward to create, customise, and manage. * Ability to send service agreements, consent forms, and other documents electronically for signature. * E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request. "

"I switched to Astalty from Careview 8 months ago, I've never looked back. Astalty's software is fantastic, cost-effective and their customer service team is incredibly helpful. Thanks Astalty"

"Signed up with Astatly from another software provider. Astalty is super easy to use and to record necessary information and to keep admin to a minimum. Great for small support coordinator businesses."

"This is the best program highly recommended for support coordinators and support workers!! It does everything you need !"

"(I wrote the below review 2 years ago and I'm still with them. The review is still accurate. My company has tripled in size since the original review and it has grown with us. The changes in the platform have been what we have been asking for with a few extra we didn't. If you're looking for a platform for Support Coordination stop looking Astalty is the best)I signed up to Astalty after trailing a few other premium platforms. I am very glad I did and have not regretted my decision.Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks.James has been incredibly responsive with minor bugs and feedback. Most of the time he knows there is an issue before I do. When I find an issue/bug its fixed the same day. Communication is fantastic. James encourages feedback and I genuinely feel I have a say as to what features should be included. It almost feels like it was built just for me. I have several other support coordinators who use the Astalty and they are grateful we switched. It saves them so much time tracking tasks and doing admin and they can provide more support to our participants. As an owner/manager Asltaly provides clear and easy-to-see data on how we are tracking billable hours and funding. I almost don’t want to recommend Astalty as I feel it gives me an edge over the competition 😊"

"The Astalty team have been very responsive and have actively sought out feedback.Very happy with the software over something like MYP"

"I love using Astalty, it makes everything more streamline and makes it easier to access the information needed and invoicing is now a breeze."

"Just trialling at the moment but very happy so far and compared to other CRM's this is so much more affordable"

"Astalty has been amazing and helpful in more than one way! Highly recommend this program and the support that comes with it, always makes me feel I can reach out if I am unsure about anything. Very easy to keep up with the work on how it is set up!"

"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"

"Really great assistance and communication with the team at Astalty. They are very quickly at responding to your questions and have an answer for everything. Very helpful!"

"Intuitive, simple, affordable and reliable software. The team is very helpful when you need assistance, I would highly recommend to any support coordinator."

"We have been using Astalty for almost 6 months now. James is very receptive to feedback, and the program itself has made things so much easier for our small team."

"As a Support Coordinator, I have used a number of different CRMs - however Astalty is by far the best. It makes record keeping, invoicing and reporting that much easier!"

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

"I’ve had a really great experience with Astalty so far. The platform is very easy to use and has made managing things much simpler and more efficient. Everything is laid out clearly, which saves a lot of time and reduces stress when keeping track of invoices and information. The support has also been fantastic—quick to respond and always helpful when I’ve had questions. It’s clear the system was designed with users in mind. I would definitely recommend Astalty to anyone looking for a reliable and user-friendly solution."

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."

"Intuitive, easy to use, brilliant, clean and highly functional and affordable! extremely impressed as an independent support coordinator this works well for me. Also, very responsive to contact and suggestions."

"A very simple to use system, whilst versatile in record keeping, task management and client management with a Team Approach. The automatic save feature in Notes and Tasks, is brilliant."

"This is such a great program to use for support coordination."

"Quick and easy. Very understanding and basic and overall easy to access and for understanding the layout is to setup. Quick and easy to use. easy to login into great idea for first time users. really basic on information."

"Good RMS system. Easy to use and not as cumbersome as other RMS I have used such as Childstory and KIDS it could still be better but recent upgrades have been good. Ease of use Client Information Calander and reminders New risk assessment New form generation and custom templates."

"I have been using Astalty for 6 months now and this has made my job so much easier.A great software that has everything a support coordinator needs to get the job done whilst minimising the time spent completing admin tasks.Very affordable compared to others on the market, easy to use and fast response to support when needed."

"Great user friendly love it"

"USER FRIENDLY AND ACCESSABLE. Very happy to have Astalty as my business partner, keeping my client information audit ready and easily accessible. It is a very user friendly application that is forgiving of my mistakes. It is great that our small team can share information in real time with all clients visible. I like being able to check ommissions of inforamtion via reports that assist if updates had not been completed."

"As an independent support coordinator, Astalty has saved me so much time with manual tasks. Beforehand, I was using multiple different programs to get my work completed, keeping contacts in a word document, making forms manually on word, etc. Now, everything is included in the one program and I don't have to switch between different tabs for one task. It's saving funding for my participants also."

"Love how user friendly it is and customer service is quick and excellent. Would definitely recommend.Only thing I would like is the chance to manually edit certain parts of invoices before sending. Otherwise super happy. ☺️"

"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "