Astalty vs. FlowLogic — NDIS Software - Astalty
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NDIS Software

Astalty vs FlowLogic

The two products

Them

FlowLogic

FlowLogic is a cloud-based NDIS management platform built by Datanova, covering participant management, rostering, billing, compliance, and direct PRODA and PACE claiming. It also extends into aged care and Support at Home, making it a good fit for providers operating across multiple funding streams. Over 200 built-in NDIS-ready forms, a self-service participant portal, and Xero and MYOB integrations round out the platform.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Great program with great support team "

MK

Mandy Kentwell

"We have a small Support Coordination business and since we started using Astalty it has made keeping track of everything so much easier. Once they add in the ability to create shift it will be 5 star. Definately a winner."

FH

Fiona Hough

"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"

SF

Shannan Fink

"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"

R

Ren

"I have been using Astalty for several months as an independent Support Coordinator. It is just fantastic!!I can't thanks James enough for his responsiveness to my questions and suggestions.I am generating many more billable hours than when using other CRM software as the way Astalty is set up makes recording billable time very easy.Invoicing has been seamless.👍🏽👍🏽👍🏽I'm looking forward to each update because the product just gets better and better at a completely reasonable price.Yes: there are some minor tweaks I'd like, but I'm confident they will come through in the near future.Overall I'm a very happy customer."

LA

Liz Ayers

"I met the Astalty team at a provider expo in 2023 and had a brief run through of the program. When I became Independent in Nov 2023, I went straight to Astalty. Easy to use, the User Guide is so simple and accessible, and the Astalty guys are super responsive and open to feedback and our ideas, which is amazing! Definitely recommend."

AM

Ange McArthur

"Great CRM! Our experience has been nothing but positive. Representatives are always knowledgeable and easy to get in touch with. We use it for Support Coordination and would not every consider moving anywhere else. It is the most user friendly CRM we have used for Coordination, and does everything in line with requirements of our role."

J

Josie

"As a smaller organization having a system that allows us to keep everything in one place has been a heaven sent, the system is easy to navigate and even easier to teach new staff how to use due to how user friendly and straight forward it has been. If this wasn't enough for us wanting to keep Astalty the customer support is far by the best I have received after using many different CRMs in my working life; Emails are always responded to quickly with direct helpful information!"

JM

Jacob Millar

"ASTATLY - All Efficiency, All class. Amazing, 10/10 cannot rate astalty high enough to any providers out there wanting a low cost, quality system that streamlines operations. The simplistic design allows for little confusion when operating and training with Astalty. We began using astalty for Support Coordination. The Department can now onboarding, intake, case note, budget track, progress report, risk assessment practically everything with absolulte ease. Invoicing is extremely simple, with an entire run taking about a minute and that is including CSV upload. The customer support is extremely helpful, and urgent with their matters and responses. Cannot recommend ASTALTY high enough to anyone in Support Coordination, Allied Health Services or Service Delivery"

J

Joseph

"Excellent software for support coordination. Easy to use and has many functions such as easy access to the price guide :)"

VP

Victoria Potten

"Easily one of the best platforms around for Support Coordinators. We absolutely love using Astalty. As Support Coordinators, having a system that is easy to use, reliable, and continually evolving is essential, and Astalty delivers on all fronts. The standout feature, however, is the Astalty support team. Their responsiveness, expertise, and willingness to help are exceptional. They genuinely listen to user feedback and continually improve the platform to meet the needs of the NDIS sector. We highly recommend Astalty to any NDIS provider looking for a quality management system backed by outstanding customer support. The platform is packed with practical features that make managing participants, documentation, and compliance requirements significantly easier. The training videos are clear and comprehensive, making it simple for both new and experienced staff to get the most out of the system. Amazing Support team Keeping up with compliance and process changes"

J

Jenny

"Astalty has made my life so much easier. My invoicing time has dramatically reduced and participant information is so easy to record and keep in one place. The support from the Astalty team is amazing. Queries are answered and resolved so promptly that your work is not held up in any way. The regular updates and constant improvements to the program are fantastic. It's a must for Support Coordinators and we also have Allied Health practitioners that use the program."

AP

Anita Perrigo

"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."

RK

Rebecca Kelly

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"

TY

Tracy Young

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

SS

Sandra Smith

"Astalty is amazing, we only started using it a few weeks ago, it is so simple to use and easy to find information if I'm not sure what to do. We are so happy to have found Astalty."

VG

Vanessa Greenbank

"Deffinitely THE easiest user interface, very intuitive, it's made work a whole lot easier and faster since joining a few months ago. Deffinitely would be my number one recommendation to anyone looking for support coordination software."

GC

Grainne Ni Chinneide

"We Switched over from Salesforce to Astalty as a new provider it was a better operating system already setup for our needs. The price point per licensed user is also not overpriced for annual subscriptions."

A(

Across the Coast Abilities (ATCA)

"Astalty was already an amazing program for a 1-man independent support coordinator myself. I love how responsive Jonathon is when it comes to answering questions and the extra mile they go for even a small timer like myself. Astalty is simple, quick and efficient and less admin time means more time spent on helping clients out and not to mention a great price point. Keep up the good work guys, looking forward to more features in the future."

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Chee Yong Wong

"Such an amazing software that is user friendly and has all the required functions to successfully run my business as an indeed ant support coordinator. Highly recommend."

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haley browne

"Easy to use and great for staying organised. I’ve had a really good experience using Astalty. It’s very easy to configure and use compared to the previous software I was using for Support Coordination. It helps me stay organised, manage participants, and keep on top of my daily workload without overcomplicating things. "

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Wayne

"As a support coordinator I have found Astalty very userfriendly and the staff are incredibly responsive to any queries. The software streamlines everything for you which allows you to focus on the actual service delivery. Highly recommend!"

KM

Kellie Melbourne

"Glad we made the switch. From day one, when we decided to make the change, everyone at Astalty was incredibly helpful and supportive. We now have a relatively large team, and the system has grown with us every step of the way. It's clear that the program continues to improve, with new features and enhancements making it even more valuable for our business. We look forward to seeing it continue to evolve and support our team's growth. I like how proactive the team are. Open to assist at any time, and to take of feedback/requests as well. So approachable."

S

Selynda

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

SP

Sarah Palmer

"I love this software program - it's a game changer and so easy to use!!"

KC

Kelly Crollick

"Easy to use, straight forward and simple to update invoicing"

RW

Rachel Weston

"Astalty has been a game changer for my Support Coordination business. The support is second to none and James and Jono are so responsive to implementing updates and improvements based on users' feedback and needs. Can't recommend it enough."

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Liz Tatterson

"A great system, easy to learn to work with in the NDIS space, it is easy to navigate and locate participant details at the touch of a button. Sherree, BAble Support Coordination"

ST

Sherree Towsey

"As someone who has worked as a support coordinator and as a support worker, I have tried different programs but always found myself needing additional programs to meet all my needs. In all honesty, Astalty is the first to cover everything, and also have a wonderful owner that is responsive to support requests and open to feedback. Jonathon is a gem to speak to!They've grown so much since starting and just keep adding more valuable features consistently by simply listening to feedback.Now that I'm able to integrate my calendar, attach tasks to those bookings, create invoices, and so so much more, I save so much admin time. It's an absolute life saver and worth every cent! The trial period will show you all it has to offer and the demo's are extremely helpful. I highly recommend giving it a go!"

EL

Em Louise

"I have not been in the industry very long, so at first I found Astalty quite confusing. But I have found their tutorials and videos and face to face support have been absolutely fantastic! I can now navigate my way around the program for my needs with ease. I would highly recommend for anyone in the industry."

TB

Tristan Berry

"All-Rounder Software! Great overall experience and highly recommend to any users looking for software. My go to for all client management tasks, case notes and storing files appropriately. Easy to use and great for storing client information. Billing is quick and easy and links to Xero. Great support when any issues have presented. Helps me keep on track with progress for my clients and ensure that check-ins or plan reviews are planned more efficiently. "

T

Tiegan

"ASTALTY is a joy to use and anything that is feedback from the client is an actually listened to and updated. It feels like a tailored service all the time"

RP

Russell Pullin

"Had looked at a few other providers and found this Astalty to be Very easy to navigate the instructional videos and booklets are easy to read and follow, the Support when unable to figure something out is very quick and responsive, and the whole program Is extremely reasonably priced. It has made my administration hours tolerable. Comes highly recommended"

DL

Deana Lind

"Astalty has the capabilities and the advanced technology to cater from a sole trader to a large organisation. The amount of thought that has been put into this software makes it possible to run a business with the operations end taken care of. Cheaper than most but more advanced than most with all the technical side of things in the background. Customer service team are great and take on any new ideas you have and will make them happen!"

AB

Alicia Brookman

"Astalty from a Support Coordinator's Perspective. It is clearly designed with Support Coordinators in mind, making it easy to manage participant records, case notes, funding tracking, service agreements, and invoicing all in one place. The task management and participant check in features help me stay on top of my caseload and ensure no participant goes too long without contact. It significantly reduce administration time, allowing me to focus more on participant outcomes rather than paperwork. The platform is intuitive, easy to learn, and the customer support team is responsive and open to feedback. As an independent Support Coordinator, Astalty has streamlined my workflow and improved my overall efficiency. I would highly recommend it to other Support Coordinators and NDIS providers. I've been using Astalty for my Support Coordination business and have found it extremely user friendly and efficient. The participant management, funding tracking, task reminders, and invoicing features save me a significant amount of administration time. Everything is in one place, making it easier to stay organised and provide quality support to participants. The support team is also very responsive and helpful. I would highly recommend Astalty to other Support Coordinators."

R

Roshani

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

AS

Anne Scicluna

"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"

RC

Rachel Carroll

"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"

SW

Sarah Wilkinson

"As a business coach for NDIS providers, I’ve seen firsthand how much my clients love Astalty. It helps automate invoicing, compliance tasks, streamline rostering, and improve progress note workflows. Affordable, reliable, and perfect for startups and growing disability services. Highly recommend!"

TG

Tania Gorry

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