Astalty vs. FlowLogic — NDIS Software - Astalty
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NDIS Software

Astalty vs FlowLogic

The two products

Them

FlowLogic

FlowLogic is a cloud-based NDIS management platform built by Datanova, covering participant management, rostering, billing, compliance, and direct PRODA and PACE claiming. It also extends into aged care and Support at Home, making it a good fit for providers operating across multiple funding streams. Over 200 built-in NDIS-ready forms, a self-service participant portal, and Xero and MYOB integrations round out the platform.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Astalty is fantastic and works really well for keeping track and billing for NDIS supports. I am a Support Coordinator and I find that Astalty has everything that I need to record case notes, store documents and invoice for payment."

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Ashleigh Dougherty

"We are a small NDIS Support Coordination organisation and have been using Astalty for a year. All our staff are extremely happy with both the system and available functions. It supports our processes well and requires very little training to implement. We also utilise easy and on-demand instruction videos and prompt customer service replies."

KJ

Katalin Jakus

"Really great assistance and communication with the team at Astalty. They are very quickly at responding to your questions and have an answer for everything. Very helpful!"

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Miriam Owato

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

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James Carson

"My Support Coordination business is so much more compliant now, and my invoicing and batching is lightening fast with Astalty, no unnecessary waist of important hours for me anymore."

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Brydie Malone

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

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Laura Scholfield

"COS Review. I have only been using Astalty for 6 weeks now and i feel like a pro! i have had a very good experience so far with it. I like how easy the platform is to use, it is really smooth and easy to use. Very easy to navigate. Also like how it prepopulates templates."

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Veronique

"Absolutely brilliant software."

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aditi saxena

"Excellent software program, so easy to use and time efficient"

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Aylin Taylor

"Support Coordinator Experience - Sole Trader. Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve. Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money. "

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Catherine

"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."

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hugh baulderstone

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

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Tamara Tye

"I have just signed up to Astalty and I love it. I have used 3 other CRM's for support coordination and NONE compare to it. The features are innovative, and I can see that the Team and willing to evolve quickly in a changing space. Love it! Highly recommend!"

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S Griffiths

"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"

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Nicola Fenton

"Astalty has been amazing. It is well thought out for Support Coordinators, the support service is amazing and I'm loving the updates as they come."

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Jessica Smith

"I have been using Astalty for several years now after trying other CRM's - and I still love it and think its the best Supp Co system for my team. I love that the training is regular and on point & I appreciate the support that I get - in most cases I am answered from my queries, within the day - still a great system and at a competitive cost"

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KIM HALHEAD

"Great tool. Astalty is very user friendly and is a great way to stay on top of all the information relating to the participant and providers. "

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Richelle

"Honestly so glad I discovered Astalty when I did, it's been the best decision."

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Rebecca Kent

"We used a different software before which was fine for our support worker team but was not user friendly for our Support Coordinators. Astalty really makes the difference for coordination."

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Brett Clifford

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

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Ellie Stuart

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."

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Maddison

"As a very busy sole trader (SMM Support Coordination) I spent many months looking for a CMS that would save me time, give appropriate notifications and be user friendly. Using Astalty for a couple of months now, it has completely changed my life and made me far more efficient, allowing for additional time for my participants. My only regret is not changing over to Astalty sooner!!"

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Sharon MacKinney

"Love Astalty. I have used many different platforms in my S/C role, Astalty is by far the most used friendly."

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Kerry

"Working well for what we need, still learning all the helpful tools it has :)"

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Kassidy Leslie

"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "

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Samantha

"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"

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Anne Caves

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

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Kelly Van Houten

"As a newly estabished Support Coordination Service, it was imperative that i found a system that would reduce my admin and invoicing time. It is incredibly easy to navigate, the user guide is user friendly, and is always kept up to date with the latest NDIS changes. I recommend trying the 14 free trial period, after this you won't go back to your old systems. "

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Mamae Blake (Mai Blake)

"My experience has been great, coming from previous system's. I would highly suggest this software to companies wanting to improve there work flow and improve capacity for auditing purpose's in addition to simplifying your invoicing. Asalty has improved mine and our teams ability, to efficiently manage our workload. Through its many resource's and process, from case noting to simplifying the invoicing process."

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Derome

"Our support coordination team moved from Splose to Astalty and the team could not have been more supportive. They helped to ensure our transition was as smooth as possible, providing information quickly to ensure that we were on track and even helped to add an new small feature that was really important to us. Thanks to James, Jonathan and Joshua for all your support! Rachel, Contemporary Coordination."

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Rachel Lafain

"Great Support Coordination software that provides reminders, upcoming tasks, task management and very easy to use and get around. I can rely on Astalty to keep everything neat and organised for myself and my participants. Haven't used a system THIS good before! Would highly recommend to any SC company to improve their systems."

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Lucy Mills

"As a Support Coordinator, I’ve found Astalty to be the best system I’ve used by far. It’s incredibly user-friendly and has greatly simplified my workflow. It helps keep me on track with automatic alerts for upcoming reports and notifications when I haven't contacted a client in a while. I highly recommend Astalty to anyone!"

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Michelle Johnson

"Astalty is quite easy to use, not clunky. Record keeping and editing functions are good. Could use some help with a search function and also I'm having trouble with logging in occasionally - I need to hit refresh to gain access sometimes.Thanks for a useful product."

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Support Coordinator

"I have recently started to use Astalty for my Support Coordination business and so far it has been great, easy to use and also lots of guidance and communication from the Astalty team. Would defiantly recommend to others!"

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Loren Drinnan

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

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Anna Dalgliesh

"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"

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Ren

"Easy to use and great for staying organised. I’ve had a really good experience using Astalty. It’s very easy to configure and use compared to the previous software I was using for Support Coordination. It helps me stay organised, manage participants, and keep on top of my daily workload without overcomplicating things. "

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Wayne

"Great Software with a great support team that is extremely easy to contact and get help through. I definitely would recommend this software to anyone."

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Charlotte Vincent

"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider.This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn.The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup!Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."

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Elizabeth Hickey

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