Astalty vs FlowLogic

"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team.It has grown so well now that we had to come back.Simply love it."

"Value for money. As a new business, we put a lot of thought into choosing the right customer record management system. Astalty was by far the easiest to use and offered the best value for money. Any system issues we've encountered have been resolved quickly, usually within an hour, and we've never experienced a full-day outage. Overall, we've found it to be a reliable and user-friendly platform. One of the features I really like about Astalty is the ability to add photos directly to participant files, which helps personalise records and makes identification easier for staff. The pricing structure is also straightforward, with costs based on the number of users rather than participant numbers. This provides flexibility for growing organisations, and there are no restrictions on the number of participant records you can add to the system. "

"I cannot recommend Astalty enough! They are a tailored system for Support Coordinators and they have single handedly been able to streamline our business so we can effectively provide client supports. Their support is second to none, with an amazing response time. They are also willing to look into additional features and take on board suggestions offered. Thanks so much for this amazing product Astalty team! Keep up the amazing work!"

"I have started to onboard my organisation and Participant details, Files and documents to the new CRM (Astalty). So far I am finding the video's and instructions are easy to follow and I am amble to do this at my pace, while still working on participant tasks and files."

"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"

"I switched to Astalty from Careview 8 months ago, I've never looked back. Astalty's software is fantastic, cost-effective and their customer service team is incredibly helpful. Thanks Astalty"

"Astalty is one of the best software's on the market and we use it daily for our NDIS Support Coordination provider business. The support team are wonderful and are very helpful."

"Astalty is amazing, we only started using it a few weeks ago, it is so simple to use and easy to find information if I'm not sure what to do. We are so happy to have found Astalty."

"Outstanding Service and Exceptional Team! Astalty has been an absolute standout to work with. From my first interaction, the team demonstrated professionalism, clear communication, and genuine care. Their attention to detail, efficiency, and commitment to achieving great outcomes made the entire process smooth and stress-free. What sets Astalty apart is their ability to combine strong technical knowledge with a personal, client-centred approach. They take the time to understand individual needs and deliver results that truly align with goals and expectations. It’s rare to find a team that’s this responsive, reliable, and passionate about what they do. I wouldn’t hesitate to recommend Astalty to anyone looking for quality, integrity, and genuine support. — Desiree M."

"Amazing Astalty - Love them. Overall they are amazing. They continue to update to meet the needs of the Coordinators as the NDIS changes. Love Astalty. It has streamlined my business. It helps me capture billable work, find and save documents in one place. Templates easy to find and pre populate with Participants information. I've been using it for approx 2 years and can't imagine doing my job without it."

"Easy CRM system which has made my life running a company a lot easier. It tracks utilisation, allows for task notes, calendar, and creating of agreements as well.."

"Intuitive, simple, affordable and reliable software. The team is very helpful when you need assistance, I would highly recommend to any support coordinator."

"BEST CRM EVER! Easy to use! Great features! Prompt Support! Experience is 10 out of 10. You get do everything you need in one place. I love how user friendly it is and how simple it is. They have the so many great features to if you have the premium package. I have used many CRMS in my time as COS and this is my favourite. "

"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"

"Fantastic program- great way to keep track of all clients"

"Excellent support coordination software - very impressed with the invoicing process! Affordable, very easy to use and great support available when needed. Highly recommend."

"As a small orgainisation this software has made my admin time reduce drastically. its easy to use and just streamlines the tedius tasks which in turn supports my participants funding to stretch further. Great job Astalty"

"Super practical, helpful and user friendly. I've had a really positive experience using Astalty. It's intuitive, easy to navigate, and makes managing a busy Support Coordination caseload much more efficient. I particularly like how simple it is to keep track of tasks, participant information, follow-ups, and funding all in one place. The platform has helped me stay organised, manage my workload effectively, and ensure important actions don't get missed. It's user-friendly, practical, and has genuinely made day-to-day Support Coordination much easier. "

"Really great assistance and communication with the team at Astalty. They are very quickly at responding to your questions and have an answer for everything. Very helpful!"

"Streamlined Workflows and Outstanding Support Coordination Tools. My overall experience with Astalty has been excellent. It has streamlined our workflow, reduced administration time, and made Support Coordination much more efficient. The combination of fast performance, easy billing, automated task reminders, and organisation-specific templates has significantly improved our day-to-day operations. The platform is intuitive, reliable, and has helped create a more efficient and productive work environment. I would confidently recommend Astalty to other organisations looking for a modern and effective CRM and case management platform. Astalty has made my job much easier. The system is user-friendly, fast, and well organised. The templates and forms already set up for our organisation save a significant amount of time and make documentation more consistent. The billing system is a breeze to use and has greatly simplified Support Coordination administration. Astalty is fast, reliable, and has eliminated many of the delays and slow loading issues we experienced with previous systems. The task reminder function is also an excellent feature, helping me keep track of follow-ups, future actions, and important deadlines so nothing gets missed. Reporting and setting up support plans are also very easy, with information readily available and well organised, making it quicker to prepare documentation, track participant progress, and deliver quality services."

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

"After looking for over a year and a half for a CRM that best fits our business and after trying many others. Astalty was the best!Our staff love the simple design and the minimalistic approach.The support is fantastic with quick responses and a team that is really wanting to help you get the best out of the product.But the thing is that everything just works!"

"My Support Coordination business is so much more compliant now, and my invoicing and batching is lightening fast with Astalty, no unnecessary waist of important hours for me anymore."

"I have been using Astalty for 6 months now and this has made my job so much easier.A great software that has everything a support coordinator needs to get the job done whilst minimising the time spent completing admin tasks.Very affordable compared to others on the market, easy to use and fast response to support when needed."

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

"Easy to use system. My over all experience has been positive and a good effective system to use in the workplace. It does what is required. Easy to use system, with step by step assistance when needed. The system is categorised with and well labelled. "

"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"

"I have recently started using Astalty after trying multiple other platforms. Astalty is very easy to use, has a lot of handy NDIS information built in and is very intuitive. I can tell that it has been created by people in the NDIS space because the layout, and information flow, works wonderfully."

"Highly recommend. Very positive. Case noting, invoicing, participant profiles all very well set up and easy to use. Makes work day flow. Ease of use particularly invoicing. This has saved me hours every week. I love how Astalty prepopulates participant details into templates for reports. Also the referral system makes onboarding new referrals quick and easy. "

"Great platform. User friendly"

"I have been using Astalty for several years now after trying other CRM's - and I still love it and think its the best Supp Co system for my team. I love that the training is regular and on point & I appreciate the support that I get - in most cases I am answered from my queries, within the day - still a great system and at a competitive cost"

"Hands Down the best product, team support and community you could ask for."

"I have recently opened my own business and i am using Astalty to manage my workload and financials. I love the integrations and it cuts my workload down to minimal so i can focus on supporting my participants. Previous work location had Astalty but only Professional but i chose the Premium and i love it. Great work Astalty and team and thank you for making my work life easier."

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."

"Love this Program, It's simple to use but packed with great features & it just keeps improving. Great user guide, just in case you do get stack and also Astalty live training online now. I haven't made it to as many sessions as I'd have liked but this is a fantastic support.Love it.Thanks to Jonathon 7 the team,Narelle"

"Astalty has been amazing. It is well thought out for Support Coordinators, the support service is amazing and I'm loving the updates as they come."