NDIS Software
The two products
Them
FlowLogic is a cloud-based NDIS management platform built by Datanova, covering participant management, rostering, billing, compliance, and direct PRODA and PACE claiming. It also extends into aged care and Support at Home, making it a good fit for providers operating across multiple funding streams. Over 200 built-in NDIS-ready forms, a self-service participant portal, and Xero and MYOB integrations round out the platform.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout — unedited.













Customer Reviews
Real, verified reviews from Google and Capterra.
"Good overal system. Excellent - The team are very responsive and take on board constructive feedback about features you'd like to see added or improved. ASTALTY has been relatively straightforward to learn. It also comes with training video's and slides that take you through every process step-by-step."
Carissa
"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."
Linda Grellet
"So user friendly and simple to use. They do regular updates and take user feedback to improve services and are very responsive with any issues which is much appreciated."
Amy Gray
"ASTALTY FOR THE WIN. Absoloutely love all functions. Case notes, billing, reports and templates are all seamless and time saving. User friendly and completely relevant with nothing that is not utilised. I have never enjoyed the admin side of my work so much. Astalty has been easy to learn and fully functional for my role as Support Coordinator. "
Bianca
"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"
Julie Robinson
"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."
Nicki Brunton
"We are in our early days using astalty, but i know weve made the right choice because any time i am stuck there are so many users guides and support. Thank Astalty"
Chloe Dubberley
"I've been using Astalty since starting my own Support Coordination business. It's very easy to use and the support team is super friendly helpful. Highly recommend the program!Thanks Astalty for making my busy days a little easier."
Carol Striek
"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."
Sarah Palmer
"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."
Tom Van Dam
"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"
Tracy Young
"Worth the expense. Best money we have spent on our business. Makes the day to day tasks streamlined and easily capture billable hours and then invoice them. We feel as though it was the best money we ever spent on our business. No more tedious spreadsheets tracking billable hours. No more Sunday afternoons spent invoicing in Xero one at a time. Great templates and NDIS forms streamlines the more mundane tasks."
Byron
"Astalty: The Business Sidekick We Didn't Know We Needed. Our overall experience with Astalty has been very positive. The platform has helped streamline our processes, improve organization, and save time across multiple areas of the business. It's easy to use, reliable, and supported by a responsive team that genuinely values customer feedback. The combination of strong functionality, useful reporting, effective client management, and dependable reminders has made Astalty an important part of our day-to-day operations. Overall, it has exceeded our expectations and continues to provide excellent value for our business. Astalty has been an excellent addition to our business, delivering outstanding value for money with a comprehensive feature set at a competitive price. The platform is easy to use, with an intuitive interface that makes daily tasks simple and efficient. Customer support is responsive, knowledgeable, and always willing to help. Reporting tools provide clear, useful insights, while client information is well organized and easy to access. The system is reliable, with very few bugs or issues, and any concerns are addressed quickly. The calendar and reminder features help keep our team organized and on track. Highly recommended."
Megan
"Great tool! Highly recommend. Excellent- been using for over 3 years and love it. I have recommended to others for the positive reasons mentioned above. Customer support- team are VERY responsive to challenges/issues. Ease of use- training videos help but navigation is easy enough on first use. Value for money- great value software for all business sizes. Secure- the platform is secure and safe to use for sensitive information."
Karrah
"I am slowly learning how best to use this program and I feel that once I do, it will be great. I am told the program is second to none....keep up the good work."
Christine Lockton
"Incredible software that has been developed by people who've worked in the industry. I absolutely couldn't run my business without it. The support has been top tier, with quick responses and assistance."
Jane Fraser
"Astalty has been an amazing platform to use to keep all of our files in order virtually. It's super easy to use, and if you ever have issues, it's so easy to get into contact with someone ASAP regarding it. Would absolutely recommend to any businesses needing a more organised platform for filing."
Georgia Vichie
"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"
Kalee Burns
"Fantastic program- great way to keep track of all clients"
Damian Kowald
"Two weeks live with Astalty and we are continually blown away with the software and the service. Just under 1200 active participants and 58 users, not to mention all the historical data we needed to retain - and James, Jonathon and Cian have bent over backwards to help us. The staff love it, management love it. The software is so easy to use, is well put together and just flows. I cannot recommend Astalty and the team enough. Thanks guys. You have made what could have been a nightmare so smooth and everything you have done to facilitate that is very much appreciated."
Tracey Ginnane
"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"
Aaron Goldwater
"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."
Anna Dalgliesh
"Super practical, helpful and user friendly. I've had a really positive experience using Astalty. It's intuitive, easy to navigate, and makes managing a busy Support Coordination caseload much more efficient. I particularly like how simple it is to keep track of tasks, participant information, follow-ups, and funding all in one place. The platform has helped me stay organised, manage my workload effectively, and ensure important actions don't get missed. It's user-friendly, practical, and has genuinely made day-to-day Support Coordination much easier. "
Sally
"Disability Right Network. Overall, my experience with Astalty was positive and professionally rewarding. I had the opportunity to work with a diverse range of participants and develop my skills further within the disability and support sector. The role allowed me to build strong relationships with clients and colleagues while gaining valuable experience in teamwork, communication, and problem-solving. While there were challenges at times due to workload demands, the experience contributed significantly to my professional growth and understanding of the industry. I really appreciated the supportive team culture and the opportunity to genuinely help participants and families achieve positive outcomes. I also enjoyed the flexibility and the strong focus on person-centred supports. "
Ron
"Astalty is easy to use software that has increased my productivity as a Support Coordinator. Integration with Xero has reduced my end of week invoicing process to a few clicks! The team make great updates based on user feedback and I look forward to seeing how it develops into the future. Highly recommended"
Liz Tatterson
"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"
Samantha Potter
"Astalty -Efficient and User-Friendly Platform for NDIS Service Management. Overall, my experience with Astalty has been positive. It is a user-friendly platform that helps streamline client management, documentation, scheduling, and reporting in one central location. The system has improved efficiency in day-to-day work, and while there are occasional technical issues, the benefits generally outweigh the drawbacks. I would rate Astalty highly for its ease of use, client information management, and reporting features. The platform is intuitive, helps keep participant records organised, and the calendar and reminder functions assist with managing appointments and tasks efficiently. What I like most about Astalty is that it brings client information, case notes, reporting, and scheduling into one place, making day-to-day work much more streamlined and time-efficient. "
Meeta
"I trialed a few systems Astalty has come up well above the rest. I’m s trying to get my head around it but when ever I’m stuck the guys help out straight away."
Kylie Meyers
"I have only been using Astalty for a month, but so far it has been great. it is very user friendly, it meets my needs a Support Coordination service provider and it will support my business to grow."
Lauren Laidlaw
"Great Software for Support Coordination"
David Doherty
"I have recently started to use Astalty for my Support Coordination business and so far it has been great, easy to use and also lots of guidance and communication from the Astalty team. Would defiantly recommend to others!"
Loren Drinnan
"Signed up with Astatly from another software provider. Astalty is super easy to use and to record necessary information and to keep admin to a minimum. Great for small support coordinator businesses."
Mum’s Unleash Support Coordination
"I started using Astalty after trailing a few other platforms. I was spending hours uploading case notes and capturing hours worked.I have been using Astalty for almost 5 months now. WOW have more time for myself now.Astalty is awesome and easy to use. Most things are already programmed in and if they are not the team are up for any suggestions and ideas. I am a Support Coordinator and also use the program for support workers. Capturing everything I need. I also love that I can upload notes from my phone app when out, and it's there for me when I return to my office. No time wasted. Everything is built in to save your time.James and Jono have been an amazing support. Any questions are answered promptly. Videos sent to me to make my life easier and understand how to troubleshoot. They also appreciate your feedback. Communication is professional and any issues resolved pretty much immediately.I enjoy all the new features that are introduced eg: birthdays. This helps me make participants day a little special and prompts me to send them a birthday wish. They love it!I am a director / manager and Astalty has given me more time to do other things.Thank you team for your awesome program :)"
Laura M
"My team and I officially moved to Astalty a month ago and couldn't be happier. Astalty helps us manage and prioritise our tasks, streamlines billing and is really easy to navigate. The transition was very smooth and support has been fantastic, always responsive and ready help. Highly recommend!"
Chantal Boaza
"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"
Liz Wilson
"Hands Down the best product, team support and community you could ask for."
belinda hanley
"This is the best program highly recommended for support coordinators and support workers!! It does everything you need !"
Lisa Bailey
"The best platform to keep clean and organized case management data."
Kirubel Tamrat
"My Support Coordination business is so much more compliant now, and my invoicing and batching is lightening fast with Astalty, no unnecessary waist of important hours for me anymore."
Brydie Malone
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