Astalty vs. FlowLogic — NDIS Software - Astalty
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NDIS Software

Astalty vs FlowLogic

The two products

Them

FlowLogic

FlowLogic is a cloud-based NDIS management platform built by Datanova, covering participant management, rostering, billing, compliance, and direct PRODA and PACE claiming. It also extends into aged care and Support at Home, making it a good fit for providers operating across multiple funding streams. Over 200 built-in NDIS-ready forms, a self-service participant portal, and Xero and MYOB integrations round out the platform.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Google Reviews

Don't take our word for it

Real reviews from Google — 4.9 out of 5.0.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

"Fantastic software - great flow and features, and I love that you can search within case notes."

A

Adam

"I have used other softwares while working for other organisations and wanted to trial Astalty when I started my own business. I must say Astalty is an absolute WINNER !! Very easy to use and helps me stay efficient and productive. I am a convert and now have a PRO version of the software for my team :-)"

PN

Pavi N

"Astalty is easy to use and packed full of time saving tools. It's a big step up from the previous platform we were using! I keep finding more useful ways to manage my clients and our integrated processes. I highly recommend Astalty."

R

Rose

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

JP

Jess Pearce

"What a perfect program for all Support Coordinators.I am a registered NDIS provider and have been using Astalty for a few months now. It is user-friendly and does everything from creating tasks/case notes to batch invoicing. It integrates with your accounting software with ease.It also stores all client information accepts multiple file types for upload and gives you easy access to the NDIS support catalogue.It is managed extremely well, there are frequent updates and the support is first-class.It's truly a one-stop shop. I wouldn't go without it."

AF

Aaron Forsyth

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

LW

Liz Wilson

"Absolutely love Astalty, I have used many different software systems for Support Coordination and this one is far superior to all, clearly designed by someone who understands support coordination, very user friendly and so many extras to make our job more streamlined. Cannot recommend enough"

NT

Nic T

"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."

OA

Office Admin

"This is such a great program to use for support coordination."

BL

Beth Long

"I cannot rave more about this! I signed up for another software program and whilst it met my needs, does not match up to the convenience, structure and thoughtfulness of Astalty. I made the move as soon as I heard Astalty were offering rostering software and I am 100% satisfied that I did it and only wish I did it sooner!"

KD

Kate Davey

"Astalty is an intuitive and easy to use system."

SP

Sarah Patching

"After trying several systems, Astalty has proven to be the best by far for my Support Coordination business! The support they provide is truly second to none – their response time and knowledge are outstanding. I love how perfectly Astalty caters to my specific needs, offering everything I require without unnecessary features, unlike many generalized or profession-specific alternatives. Plus, their affordability is remarkable, especially considering the exceptional value and comprehensive features I receive compared to other systems. I'm incredibly happy I made the switch to Astalty!"

KH

KIM HALHEAD

"Amazing Database for Support Coordination"

TE

Tammy Elliot

"Easy to navigate, fast IT assistance, Very responsive to enquires."

JB

Joleen B

"I've been using Astalty for about a year, and I'm really impressed. The platform is user-friendly and intuitive, making it easy to navigate. I appreciate the comprehensive features, from task management to analytics and collaboration options. The customer support is prompt and helpful, showing that the team cares about its users. Overall, Astalty has become essential to my workflow, and I recommend it to anyone looking for a reliable and efficient platform for personal or team tasks."

DC

David Cunningham

"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."

DH

Dalton Hall

"I met the Astalty team at a provider expo in 2023 and had a brief run through of the program. When I became Independent in Nov 2023, I went straight to Astalty. Easy to use, the User Guide is so simple and accessible, and the Astalty guys are super responsive and open to feedback and our ideas, which is amazing! Definitely recommend."

AM

Ange McArthur

"What a great program, very easy to use. The staff are great very helpful and responsive. Look forward to more exciting new features."

RW

Renee Wyatt

"We recently switched to using Astalty from another CRM. It was a decision we didn't take lightly, but were confident due to our contact with Jono in the lead up, and some changes the Astalty team made at our suggestion before we even signed-on. We continue to receive excellent and timely responses to our queries or suggestions. Astalty is saving us time with note entries and admin tasks."

CA

Clint A

"Intuitive, easy to use, brilliant, clean and highly functional and affordable! extremely impressed as an independent support coordinator this works well for me. Also, very responsive to contact and suggestions."

ED

Erica Devitt

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

LS

Laura Scholfield

"Streamlines my entire work week and makes it easier to keep on top of tasks that I have done and everything else that needs to be done. Being able to have everything in the one place leaves me more time to do the important work of Support Coordination and less time trying to find files or documents, because its all there.Customer service is 2nd to none. The team at Astalty are always there to help (mainly when I've done something wrong!!). Weekly training sessions are very helpful.100% would recommend :)"

JL

Jen Lee

"I do find Astalty very helpful in my work.It help me to be productive an efficient."

AA

Anne Achten

"Excellent support coordination software - very impressed with the invoicing process! Affordable, very easy to use and great support available when needed. Highly recommend."

KL

Kate Lewis

"Working well for what we need, still learning all the helpful tools it has :)"

KL

Kassidy Leslie

"I am delighted to share my experience with using Astalty as this platform has made it easy to manage our Support Coordination business. It is efficient, extremely user-friendly, has an intuitive design, as I was able to quickly grasp its functionalities. Astalty makes it easy to create tasks, manage participant profiles, monitor progress and utilsations of plans. The customer service and support are great too! I always get a helpful response promptly (normally within a couple of hours). They are also open to suggestions for further developments and are continually updating their features based on feedback.I recommend Astalty as a great product. Well done to the team behind Astalty."

NG

Nikki Griffith

"Astalty was already an amazing program for a 1-man independent support coordinator myself. I love how responsive Jonathon is when it comes to answering questions and the extra mile they go for even a small timer like myself. Astalty is simple, quick and efficient and less admin time means more time spent on helping clients out and not to mention a great price point. Keep up the good work guys, looking forward to more features in the future."

CW

Chee Yong Wong

"As an independent provider I would strongly recommend Astalty. I have used various CRM systems and Astalty is superior in terms of functionality and ease of use. A big plus is their customer service and support. All my issues are sorted within 24 hours with professional and clear communication. It's by far the best software I have seen in the NDIA space."

MR

Matthew Rigby

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

TM

TK McVicar

"Excellent software program, so easy to use and time efficient"

AT

Aylin Taylor

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

TC

Tamika Candlish

"The best software."

AP

Anita Pejakovic

"Fantastic program for case noting and invoicing. Very prompt support team listen to the user and proactive when it comes to making improvements. Great Work Astalty."

RD

Renee Dodson

"The team are super supportive and the product is fantastic. also great value for money"

JR

Jordan Richardson

"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."

AH

Amanda Hicks

"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"

SW

Sarah Wilkinson

"When started my own business, I was really confused on who to trust for back office operations system. Now, after almost 2 years, I am so much convinced and happy with the choice of going with Astalty. Despite having basic background on EEP, I am self managing all day to day operations and invoices to clients directly from Astalty. Thanks to user friendly easy front end that keeps life easier, rather than running after accountants or assistants. Worth of each penny spent. FAQ and videos are awesome to understand more on system flow. Keep up the good work fellas"

SS

Saniya Sharma

"Astalty is amazing and saves so much work in the background. As a Support Coordinator it a truly valuable resource."

RB

Robyn Broadley

"I have recently started using Astalty has been such a great program to use. It's easy to use. Makes work much more efficient creating a much easier workflow"

KA

Kaylene Anderson

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