Astalty vs. Careview — NDIS Software - Astalty
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NDIS Software

Astalty vs Careview

The two products

Them

Careview

A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Astalty changed the game. My productivity, organisation and ability to collaborate with my team increased substantially since starting to use Astalty."

KI

Krystel Ioannidis

"Awesome software - makes life a lot easier....thank you!"

TC

Tim Cater

"We started using Astalty software in around January and have been extremely happy with the platform. The team has been fantastic in implementing changes based on our requests, always listening and building new features tailored to what we need for our clients. The service is exceptional, with very quick follow-up times whenever we need support. Having tried other rostering apps in the past, we haven’t experienced the same level of success that we’re now seeing with Astalty. All of our staff consistently comment on how user-friendly the system is, and having all of our forms built into the platform has made recording data an absolute breeze, especially for NDIS requirements."

ED

Elaine Diphoorn

"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"

NF

Nicola Fenton

"Absolutely awesome software! And I am not a tech head! They are always available to answer my questions at any time and they have an automated invoicing function. They are always looking at improving and coming up with functions to make our lives easier. Saves me hours! Astalty, I am so glad I found you!"

GC

grace chiodo

"Astalty is a good program to help with budgeting and keeping on track of clients contacts."

KF

Kristy-Lee Farndell

"Intuitive, user friendly platform designed for Support Coordination. Astalty is an intuitive platform, which makes Support Coordination a breeze. Every feature is well thought out and I hardly have to check the manual of use, but when I do, its very easy to find the answer I am looking for."

M

Malena

"The First CRM I’ve Actually Enjoyed Using I have been working as a Support Coordinator for over five years and throughout that time I’ve used a range of CRM platforms including ShiftCare, Brevity, VisualCare, and MYP. By far, I have found Vostality to be the most effective and satisfactory platform for my role. As a Support Coordinator, I spend a significant amount of time working within CRM systems, and I’ve found Vostality to be the easiest to navigate and understand. It has made day-to-day workflow much more efficient and has improved my confidence in maintaining documentation, managing budgets, completing shift notes, and accessing templates all within the one system. Overall, it has been a very positive experience so far. I’m looking forward to continuing to build additional templates and further streamline my workflow and documentation processes moving forward. What I like most about Astalty is how easy it is to access and use as a Support Coordinator. The platform makes day-to-day workflow much quicker and more efficient, particularly regarding templates, task management, case notes, funding and budget tracking, and uploading documents. It is very user friendly and streamlines a lot of the administrative side of Support Coordination, allowing coordinators to spend less time navigating systems and more time focusing on participants and service delivery."

R

Ry

"So far so good."

MK

Mark kamil

"As a Support Coordinator, I’ve found Astalty to be the best system I’ve used by far. It’s incredibly user-friendly and has greatly simplified my workflow. It helps keep me on track with automatic alerts for upcoming reports and notifications when I haven't contacted a client in a while. I highly recommend Astalty to anyone!"

MJ

Michelle Johnson

"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "

S

Samantha

"I have found the Astalty program easy to use. It is great when you have a few people using the system to streamline tasks and easily see details that are required."

CH

Cristie Hill

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

S

SM

"Where Support Meets Simplicity. My experience with Astalty has been great. It’s been a valuable and supportive tool that makes coordination much smoother and more organised. I especially like how responsive and easy the team is to work with, and how well they understand the needs of NDIS providers. Once you get familiar with it, it becomes a very practical and efficient system, and it genuinely helps take the pressure off day-to-day coordination. I like Astalty for their reliability, clear communication, and strong understanding of NDIS providers ,as an example, when we needed quick updates and coordination between services, they responded promptly and kept everything organised, which made a real difference to supporting the participant smoothly. "

M

Maryam

"As a small independent Support Coordination team, Astalty has changed the way we do business! We’ve finally let go of the admin tasks and spreadsheets that were consuming so much of our time, we’re now more productive and efficient. Our participant data is secure, organised and easily accessible. The interface is intuitive and user friendly, and adding and tracking tasks is a breeze.The training content available is very helpful, and the customer service and helpdesk is professional and responsive.It really has boosted our business productivity and we are so glad we made the jump."

TG

Tennille Grady

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"

JR

Julie Robinson

"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"

VP

Virginia P

"A Game-Changer for Support Coordination. My overall experience with Astalty has been extremely positive. It has become an essential part of my day-to-day operations and has helped me manage my growing caseload more effectively. The system is intuitive, reliable, and designed with Support Coordinators in mind. I particularly appreciate how it reduces administrative burden, allowing me to spend more time supporting participants and families. I would highly recommend Astalty to any Support Coordinator or NDIS provider looking for a comprehensive and user-friendly CRM solution. Astalty has completely streamlined my workflow as a Support Coordinator. The platform is easy to navigate, saves me significant time on administration, and keeps all client information, notes, tasks, and documentation organised in one place. The automation features and reporting tools have improved my efficiency and helped me provide a better service to my clients."

S

Skye

"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider.This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn.The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup!Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."

EH

Elizabeth Hickey

"My team has been using Astalty for a few months now and we love it. It is easy to use and makes the job of the support coordinators at Orange Elephants Creative Minds a lot easier. It saves us time and allows the management team to stay connect with what staff are achieving."

JA

Jennifer Althaus

"Astalty has everything you need to be able to provide effective and professional support coordination services. The invoice process is so easy and there is no double handling. James and Jonathan have and continue to update the program to ensure it meets service provider needs as well as providing high quality and personal support and communication when needed. James and Jonathan are only an email or phone call away when you need help and assistance. Brilliant program, brilliant company."

BM

Brooke Moloney

"Powerful App That Has Saved Me Time. I spent a couple of weeks searching for the right app, and Astalty was the best fit I found. The functionality is great, with many small features that are genuinely helpful. As a small business starting out, the free trial was useful and led me to purchase a subscription. It has allowed me to stop using several separate apps and has reduced a lot of wasted time. Astalty includes most of the features I was looking for in one platform. My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders. Compared with Akuety, Astalty feels much more advanced and better suited to how I work."

G

Gavin

"⭐️⭐️⭐️⭐️⭐️"

MS

Melissa Stephenson

"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."

KT

Kelly Taylor

"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"

JQ

Jenny Quinane

"(Written on behalf of Tara Sayer Support Services) - I've found Astalty really easy to adapt to, and it's been a boon for my business. It feels as though someone was looking over my shoulder at what I used to do for hours every week, and created a program to make elements of my working week now to be much, much quicker. It's great."

BD

Beej da Deej

"I haven’t used all the features of the Astalty software, but what I have used is amazing. The best part is the community behind the software too. Johnathan and the team have created such a place of support and inspiration. You won’t regret going with Astalty."

JM

Jenna Medlen

"Great tool. Astalty is very user friendly and is a great way to stay on top of all the information relating to the participant and providers. "

R

Richelle

"We've only recently made the switch from another platform similar to Astalty but we're already loving it. Responsive support, cost-effective and intuitive. I'd recommend Astalty to any support coordinators looking to make their lives easier!"

TI

The Companion Group Info

"I have used other softwares while working for other organisations and wanted to trial Astalty when I started my own business. I must say Astalty is an absolute WINNER !! Very easy to use and helps me stay efficient and productive. I am a convert and now have a PRO version of the software for my team :-)"

PN

Pavi N

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

AF

Allison Falzon

"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."

HB

hugh baulderstone

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

LW

Liz Wilson

"Support Coordinator Experience - Sole Trader. Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve. Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money. "

C

Catherine

"Honestly, Astalty has the best customer service. 10 out of 10!"

TB

tracy bridge

"I have found astalty to be very well designed easy to use. I love that it stores everything I need in one place and I can quickly access information when needed. The astalty team are always available and friendly. I highly recommend this software to all support coordinators."

ST

S T

"Fantastic program for case noting and invoicing. Very prompt support team listen to the user and proactive when it comes to making improvements. Great Work Astalty."

RD

Renee Dodson

"It’s been an absolute pleasure working with Astalty. Their dedication to cyber security and data protection is impressive and aligns perfectly with our philosophy at Empire Technologies. Collaborating with a team that values such high standards makes our work even more rewarding. It's been a great journey helping them maintain their ISO27001 certification and improve their internal processes. When you work with a team that’s as dedicated as Astalty, it makes our job so much more fulfilling. We look forward to continuing our partnership!"

CP

Cristiano Pires

"Streamlines my entire work week and makes it easier to keep on top of tasks that I have done and everything else that needs to be done. Being able to have everything in the one place leaves me more time to do the important work of Support Coordination and less time trying to find files or documents, because its all there.Customer service is 2nd to none. The team at Astalty are always there to help (mainly when I've done something wrong!!). Weekly training sessions are very helpful.100% would recommend :)"

JL

Jen Lee

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