Astalty vs. Careview — NDIS Software - Astalty
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NDIS Software

Astalty vs Careview

The two products

Them

Careview

A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Thankyou Astalty! Astalty is easy to use and allows me to effectively support participants. There are a lot of useful functions that I haven't seen on other platforms."

B

Brendan

"As a support coordinator I have found Astalty very userfriendly and the staff are incredibly responsive to any queries. The software streamlines everything for you which allows you to focus on the actual service delivery. Highly recommend!"

KM

Kellie Melbourne

"Great Support Coordination software that provides reminders, upcoming tasks, task management and very easy to use and get around. I can rely on Astalty to keep everything neat and organised for myself and my participants. Haven't used a system THIS good before! Would highly recommend to any SC company to improve their systems."

LM

Lucy Mills

"As a small business, having software that reduces time spent on non-billable tasks has been revolutionary. Astalty allows me to develop, monitor, implement and document all aspects of support for my clients and it is not cost prohibitive for my small business. The customer service is exceptional - no question is "dumb" and even if I should have found the answer myself, I am always supported with a smile and respectful response.I would be lost without Astalty."

AK

Alison Kuylaars

"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"

RC

Rachel Carroll

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

SP

Sarah Palmer

"I have recently started to use Astalty for my Support Coordination business and so far it has been great, easy to use and also lots of guidance and communication from the Astalty team. Would defiantly recommend to others!"

LD

Loren Drinnan

"Excellent software program, so easy to use and time efficient"

AT

Aylin Taylor

"I haven’t used all the features of the Astalty software, but what I have used is amazing. The best part is the community behind the software too. Johnathan and the team have created such a place of support and inspiration. You won’t regret going with Astalty."

JM

Jenna Medlen

"Astalty is by far the best program I have used as a support coordinator. It has everything to make my job easier, and when I think of something that I need, I can contact the local team and they will more often than not be able to create the functionality. They also have weekly training sessions which are fantastic. The integration with Xero and Docusign is awesome too. I cannot recommend Astalty enough."

NE

Nicholas Evans

"I have recently opened my own business and i am using Astalty to manage my workload and financials. I love the integrations and it cuts my workload down to minimal so i can focus on supporting my participants. Previous work location had Astalty but only Professional but i chose the Premium and i love it. Great work Astalty and team and thank you for making my work life easier."

LI

Lauren Isted

"I can't say enough good things about Astalty. Customer service has been fast and always spent the time to listen to our individual needs. The CRM is fast and easy to use on the go. With 2FA I know our Data is as safe as can be."

GM

Grant McLeish

"Great software, really easy to use and easy to set up! definitely recommend"

ES

Equality Disability and Health Care Services

"I do find Astalty very helpful in my work.It help me to be productive an efficient."

AA

Anne Achten

"Deffinitely THE easiest user interface, very intuitive, it's made work a whole lot easier and faster since joining a few months ago. Deffinitely would be my number one recommendation to anyone looking for support coordination software."

GC

Grainne Ni Chinneide

"Fantastic - Reliable NDIS Platform. Overall, Astalty is a solid and functional platform for NDIS providers, offering good value for money and helpful core features. The system is extremely easy to use for day-to-day tasks such as managing client information and service delivery Responsive customer support team. Easy to learn and navigate for everyday use Centralised client information, making case management more efficient Helpful for managing NDIS compliance and documentation Good value for money compared to other systems Responsive customer support team."

S

Sophie

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

SP

Samantha Potter

"My experience has been great, coming from previous system's. I would highly suggest this software to companies wanting to improve there work flow and improve capacity for auditing purpose's in addition to simplifying your invoicing. Asalty has improved mine and our teams ability, to efficiently manage our workload. Through its many resource's and process, from case noting to simplifying the invoicing process."

D

Derome

"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."

TD

Tom Van Dam

"Amazing Database for Support Coordination"

TE

Tammy Elliot

"The after sales service is exceptional!James and Jonathan are super quick with responses and nothing is too much trouble!"

SH

Sarah Halloran

"I started using Astalty when I commenced as a Sole Trader Support Coordinator around 7 weeks ago and I can honestly say it is the best software for Support Coordinators that I have come across (I trialled a few before commencing with Astalty). I also really appreciate the fact that I can send an email, send a text of a video call if I have any questions that need answering and this level of service is what I have really appreciated. Thank you for developing such an easy to use Software."

MP

Michelle Preston

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

LW

Liz Wilson

"Signed up with Astatly from another software provider. Astalty is super easy to use and to record necessary information and to keep admin to a minimum. Great for small support coordinator businesses."

MC

Mum’s Unleash Support Coordination

"Astalty is the best program I have used as a Support Coordinator. Easy to navigate and access client documents, details, plan information and implementation. Makes my job easier."

SN

Samantha Newman

"⭐️⭐️⭐️⭐️⭐️"

MS

Melissa Stephenson

"I love Astalty! I have been using for a while now, get alot for what you pay for! Excellent service and prompt answers to questions if needing some advice. Definitely recommend!"

T(

Tahvy Frew (Tahv)

"Easy access to participant information. Client information, accessing from a support worker on my phone, information easy to access in one place "

K

Kaine

"I've had a fantastic experience with Astalty. The system is by far the best I have used – easy to navigate, with all processes and information readily accessible in one location. Having all client resources in one place makes things so much more efficient. They've made sure every step of the process was smooth and stress-free. I especially appreciate their attention to detail and the personalised approach they take to meet the needs of clients. I highly recommend Astalty to anyone looking for reliable and friendly service. Keep up the great work!"

LF

Lyndsay Foale

"Brilliant program!! Independent, small, medium or large businesses - you cant go wrong. Works seamlessly with Xero and has everything we need and more."

CM

Carissa McMahon

"Excellent support coordination software - very impressed with the invoicing process! Affordable, very easy to use and great support available when needed. Highly recommend."

KL

Kate Lewis

"I am slowly learning how best to use this program and I feel that once I do, it will be great. I am told the program is second to none....keep up the good work."

CL

Christine Lockton

"I've been using Astalty since starting my business (Chameleon Psychosocial Recovery) at the start of this year and have only had positive experiences. As a platform it is very user friendly and aligns perfectly with what I need to use it for. I still haven't even explored some of the more recent features, which I'm excited to do as my business grows!"

TD

Tom Darley

"So Many Helpful Functions! Overall, it's been one of the most suitable programs I've used while working in this industry, and it seems like it's continually adapting based on provider needs, which is essential in working in this space. I LOVE the 'Implementations' feature to help people plan out their budget for the whole duration of their NDIS Plan, so they can be confident in knowing that they won't run out of funds early. I also love that we get notifications a few weeks before their Plans end so we can start to prepare reports. I also love that on the task board we have a progress wheel so I can see where I'm up to in my weekly billable hours. I also love being able to generate templates, which saves me a lot of time!"

K

Kristen

"Astalty is a good program to help with budgeting and keeping on track of clients contacts."

KF

Kristy-Lee Farndell

"Industry Leader. Astalty’s customer support has been excellent. They have supported our entire team to ensure we know how to use Astalty effectively. The software itself is easy to navigate, and you can tell it has been developed by people who truly understand the industry. Not only have I reclaimed days’ worth of time previously lost to administrative tasks, but my team has also been able to gain back valuable time. This, in turn, significantly benefits our clients, as we are now able to focus more on meaningful interactions with them. A huge well done to the team. and the entire support staff who helped us transition in a short period of time with ease. We are genuinely excited to be part of the Astalty family. The customer support works excellent. The software is user-friendly and highly relevant to the tasks we need to complete on a daily basis."

C

Chelle

"COS Review. I have only been using Astalty for 6 weeks now and i feel like a pro! i have had a very good experience so far with it. I like how easy the platform is to use, it is really smooth and easy to use. Very easy to navigate. Also like how it prepopulates templates."

V

Veronique

"Our organisation has recently transitioned to Astalty from Careview. We are super impressed with the functionality and intuitiveness of Astalty. Our entire team has provided positive feedback. The team from Astalty have been incredibly helpful with the migration of our data and ensuring their platform meets our needs. I highly recommend Astalty! :)"

JM

Jo Mc

"Easy to use and great for staying organised. I’ve had a really good experience using Astalty. It’s very easy to configure and use compared to the previous software I was using for Support Coordination. It helps me stay organised, manage participants, and keep on top of my daily workload without overcomplicating things. "

W

Wayne

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