Astalty vs Careview

"Astalty is one of the best software's on the market and we use it daily for our NDIS Support Coordination provider business. The support team are wonderful and are very helpful."

"I cannot recommend Astalty enough! They are a tailored system for Support Coordinators and they have single handedly been able to streamline our business so we can effectively provide client supports. Their support is second to none, with an amazing response time. They are also willing to look into additional features and take on board suggestions offered. Thanks so much for this amazing product Astalty team! Keep up the amazing work!"

"Benchmark Industry Platform. Astalty is by far the best product I have used within the support coordination space. The platform is incredibly user-friendly, with everything designed to be simple and efficient. The training provided is exceptional and ensures users stay up to date with new and improved features, which are continually evolving. Customer service is outstanding—the team is highly responsive, helpful, and always willing to assist with questions or requests. Their support makes a real difference in the overall experience. In terms of value for money, Astalty far outweighs any other product I have come across. The reporting capabilities are clear, comprehensive, and easy to use. Overall, I absolutely love Astalty and would highly recommend it to others in the sector. I love everything about this platform, from ease of use with client information, risk management, reporting to the customer support and value for money spot on."

"Reliable, Efficient and Streamlined Solution for Support Coordination. Positive and productive. Brings together all the important functions under one umbrella for complex support co-ordination. My experience working with Astalty has been very positive and productive. It's smooth to transition between forms, from tasks to reports. It's easy to do the budgeting and very user friendly. It is good value for money for the organisation, and the ease of use makes it very productive. From daily tasks, to storing participant information, budgeting tool, utilisation reports, incidents etc is brings together all the important functions under one umbrella for complex support co-ordination."

"What a perfect program for all Support Coordinators.I am a registered NDIS provider and have been using Astalty for a few months now. It is user-friendly and does everything from creating tasks/case notes to batch invoicing. It integrates with your accounting software with ease.It also stores all client information accepts multiple file types for upload and gives you easy access to the NDIS support catalogue.It is managed extremely well, there are frequent updates and the support is first-class.It's truly a one-stop shop. I wouldn't go without it."

"We recently commenced using Astalty. All of our team have commented how great it is to have everything in one place. And from my perspective, invoicing has never been easier! I think it saves me a good 3-4 hours per week!"

"I switched to Astalty from Careview 8 months ago, I've never looked back. Astalty's software is fantastic, cost-effective and their customer service team is incredibly helpful. Thanks Astalty"

"I stumbled across Astalty shortly after venturing out on my own as a sole trading NDIS Support Coordinator. A CRM clearly built by someone who knows the role inside and out. It is a product that far surpasses others of its kind on the market. It has simplified my processes, provided a one stop shop for everything I need to be operational, and saves me a great deal of time each week. Trialling the full software for a few weeks before committing to an ongoing cost was a huge relief. I recommend this to my sole trader friends in the industry."

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

"I've used numerous CRM systems for support coordination and case management, and Astalty is the best, by far!Astalty is incredibly well priced and represents insane value for money. You're not capped in any way re the number of Participant profiles you can create like other platforms (which also cost 3 times as much per month). The responsiveness of the team and the help guides and videos make everything super clear, and the invoicing component is BRILLIANT. I'm not a Xero user, and have no issues at all managing the invoicing side of things in Astalty. I was adament I would keep my manual invoicing process in place when I made the switch to Astalty, but the boys convinced me to trust the system - and as a result I've now got an extra 2 to 3 hours a fortnight!"

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"Logical layout and very efficient"

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"We used to use a different program and then I took a gamble on Astalty. What a difference this has made. The support team are amazing and all requests made to them for improvements seem to be taken on board. A delight to work with and so very easy to keep track of things for participants."

"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."

"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "

"Having worked with this exceptional CRM for 5 months now, I could not be happier with my decision to choose Astalty. The addition of Cian to an already outstanding customer service model has elevated their after sales support to the next level. Just when I thought it couldn't get any better, Astalty have recently added a calendar. Astalty continue to impress, keep up the great work team!"

"I've just changed over to Astalty and have found it really easy to use. The 'help' videos are great and easy to access too"

"As a smaller organization having a system that allows us to keep everything in one place has been a heaven sent, the system is easy to navigate and even easier to teach new staff how to use due to how user friendly and straight forward it has been. If this wasn't enough for us wanting to keep Astalty the customer support is far by the best I have received after using many different CRMs in my working life; Emails are always responded to quickly with direct helpful information!"

"This specifically designed Support Coordination Software is perfect. It's affordable and does everything a SC business could need. It's very intuitive for SC's and provides really great oversight regarding your clients at each step of their journey. I especially like the copy and paste features that makes it easy to transfer details from the software to external documents.The software developers are easily accessible and available for any questions, concerns or problems that you may encounter."

"Great system easy to use and smooth to navigate. The set up and ongoing support is great"

"Highly Recommended for NDIS Providers. Overall, our experience with Astalty has been very positive. It's a user-friendly platform that has helped streamline our service delivery & support coordination, reduce admin time, and keep our team organised. The scheduling system works well, and the support team is always quick to assist when needed. It has become an important tool in our day-to-day operations and continues to improve with regular updates and user feedback. Astalty has been a great platform for our team. The scheduling system makes managing service delivery simple and keeps everything organised. The support team is also fantastic, always quick to respond and helpful whenever we have questions. Overall, it's an easy-to-use system that has made our day-to-day operations much more efficient. ⭐⭐⭐⭐⭐"

"Awesome software - makes life a lot easier....thank you!"

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

"Astalty has been a very useful tool to use as a Support Coordinator. It allows for ease of client management, task tracking, and case noting."

"Easy to use system. My over all experience has been positive and a good effective system to use in the workplace. It does what is required. Easy to use system, with step by step assistance when needed. The system is categorised with and well labelled. "

"This is such a great program to use for support coordination."

"Fantastic software! Astalty has been great for my role as Support Coordinator, It easy to use, along with the ability to use multiple functions/ reports to gain easy accessible information in order to support my participants effectively. Astalty has been easy to use and makes my day-to-day case noting / work more efficient. The reports and being able to have information at the ready when needed has ensured my job is accurate."

"Really helping me run my company smoothly and efficiently. So glad i made the switch to Astalty."

"A perfect CRM not only for support coordinators but also for behaviour support practitioners. Makes it so easy to bill and case note clients through the day. Quick and seamless."

"This system is so easy to navigate, it is a all in one system. Makes my job easy. I highly recommend this program."

"Astalty has been a game changer for our support coordination team and streamlined a lot of our processes, highly recommend to any provider looking for new software."

"Amazing Program - Highly Recommend. Simple, User Friendly, Aesthetically Pleasing, Improves Efficiency, Fantastic Support"

"Streamlines my entire work week and makes it easier to keep on top of tasks that I have done and everything else that needs to be done. Being able to have everything in the one place leaves me more time to do the important work of Support Coordination and less time trying to find files or documents, because its all there.Customer service is 2nd to none. The team at Astalty are always there to help (mainly when I've done something wrong!!). Weekly training sessions are very helpful.100% would recommend :)"

"Support Coordinator Experience - Sole Trader. Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve. Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money. "

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"Great program. Astalty has been easy to use, navigate and transition too, making it really user friendly, small thoughtful add ons such as ease of copying text etc. makes it a really efficient program to use. "