Astalty vs Careview

"I'm very pleased I've been working with Astalty for our organisation for nearly 2 years now. It's efficient, comprehensive in all required tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"Astalty is a great platform for me as a Support Coordinator. It does everything I need and the owners are constantly looking at ways to cater for the ever changing NDIS landscape. The customer service is fantastic. I highly recommend it."

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"

"Great system easy to use and smooth to navigate. The set up and ongoing support is great"

"Astalty is incredibly easy to use, with a well-designed workflow, Links to Xero well."

"Intuitive, easy to use, brilliant, clean and highly functional and affordable! extremely impressed as an independent support coordinator this works well for me. Also, very responsive to contact and suggestions."

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

"Great CRM! Our experience has been nothing but positive. Representatives are always knowledgeable and easy to get in touch with. We use it for Support Coordination and would not every consider moving anywhere else. It is the most user friendly CRM we have used for Coordination, and does everything in line with requirements of our role."

"Astalty is an incredible tool for Support Coordination. Our team appreciates the consistent updates and advancements that are provided to improve processes and increase effective time mangement, the incredible response time and the features are a serious game changer in the daily function and compliance within our roles. Thank you to the whole team!"

"Amazing Database for Support Coordination"

"Highly Recommended for NDIS Providers. Overall, our experience with Astalty has been very positive. It's a user-friendly platform that has helped streamline our service delivery & support coordination, reduce admin time, and keep our team organised. The scheduling system works well, and the support team is always quick to assist when needed. It has become an important tool in our day-to-day operations and continues to improve with regular updates and user feedback. Astalty has been a great platform for our team. The scheduling system makes managing service delivery simple and keeps everything organised. The support team is also fantastic, always quick to respond and helpful whenever we have questions. Overall, it's an easy-to-use system that has made our day-to-day operations much more efficient. ⭐⭐⭐⭐⭐"

"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"

"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."

"Very intuitive and easy to use software. Highly recommend for Support Coordinators."

"Great software !"

"The First CRM I’ve Actually Enjoyed Using I have been working as a Support Coordinator for over five years and throughout that time I’ve used a range of CRM platforms including ShiftCare, Brevity, VisualCare, and MYP. By far, I have found Vostality to be the most effective and satisfactory platform for my role. As a Support Coordinator, I spend a significant amount of time working within CRM systems, and I’ve found Vostality to be the easiest to navigate and understand. It has made day-to-day workflow much more efficient and has improved my confidence in maintaining documentation, managing budgets, completing shift notes, and accessing templates all within the one system. Overall, it has been a very positive experience so far. I’m looking forward to continuing to build additional templates and further streamline my workflow and documentation processes moving forward. What I like most about Astalty is how easy it is to access and use as a Support Coordinator. The platform makes day-to-day workflow much quicker and more efficient, particularly regarding templates, task management, case notes, funding and budget tracking, and uploading documents. It is very user friendly and streamlines a lot of the administrative side of Support Coordination, allowing coordinators to spend less time navigating systems and more time focusing on participants and service delivery."

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."

"I have found Astalty, very user-friendly and easy to do all functions of Support Coordination. Makes it easier and faster to capture your billable time. Highly recommended."

"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."

"Great program. Astalty has been easy to use, navigate and transition too, making it really user friendly, small thoughtful add ons such as ease of copying text etc. makes it a really efficient program to use. "

"Easy to use. Very positive. It is simple to use and understand. There are lots of instructional videos and FAQs that more often than not answer any questions I have. find Astalty easy to use. I like how simple it is to search through notes/tasks to find specific information. It makes compliance easy with auto-filling documents with participant information. They implement new ideas to help keep up to date with the forever changing landscape that is the NDIS. I like being able to include alerts at the top of a participant's profile to ensure my colleagues are aware of pertinent information if they need to work with my participant for whatever reason, thus improving safety and quality of service provided to our participants. "

"Easy to Use and Saves Time. Overall, my experience with Astalty has been very positive. It has made my day-to-day work more efficient and helps me keep track of participant needs, appointments, and documentation. It saves time and makes coordination much easier. Astalty is easy to use and helps me stay organised as a Support Coordinator. It keeps participant information, notes, tasks, and documents all in one place, making it easier to manage my workload and stay on top of follow-ups."

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"

"Excellent program for Support Coordinators. Overall experience has been incredible. From the quick contact when having troubles to everyday tasks running smoother because of their systems. Astalty is easy to use, covers a lot of what we need and is always building on industry changes fast. They are easy to connect with for help and have loads of videos online to follow for support. "

"I have recently started using Astalty has been such a great program to use. It's easy to use. Makes work much more efficient creating a much easier workflow"

"We are in our early days using astalty, but i know weve made the right choice because any time i am stuck there are so many users guides and support. Thank Astalty"

""Astalty has honestly made my day-to-day so much easier as a support coordinator. The tools help me stay on track, get things done quicker, and find the info I need without the hassle. It’s like having a little extra support in my corner every day.""

"We've just signed on with Astalty, and it's been an absolute game-changer for our operations. The software is incredibly intuitive and has helped us streamline so many of our core administrative tasks. From invoicing and budgeting to e-signatures and form creation, everything is now in one place and running more efficiently than ever. What we particularly love is how easy it is to customise forms and documents, and how seamless the e-sign process is—saving us both time and paperwork. The budgeting tools give clear, real-time insights, making financial planning a lot less stressful. Astalty has truly helped us cut down on admin hours and improved overall workflow. Highly recommend it to any provider companies looking to simplify and professionalise their back-end processes!"

"Astalty has been an excellent CRM for our team. It’s efficient, easy to use, and continues to evolve with NDIS and our changing needs. The platform is intuitive, and the support team is incredibly responsive whenever we need assistance. They genuinely understand business needs and consistently deliver features that make our work easier and more streamlined. Highly recommend for anyone looking for a reliable and flexible CRM."

"A Surprisingly Simple, Streamlined System for NDIS Support Coordination. My overall experience with Astalty has been extremely positive. In a sector where many systems feel clunky, outdated, or overly complicated, Astalty stands out for its simplicity, speed, and user-friendly design. It genuinely reduces administrative friction and supports efficient, accurate management of NDIS participants. For Support Coordinators juggling high caseloads and complex needs, having a system that “just works” makes a noticeable difference. Astalty has become one of the easiest platforms I’ve used in the field, and it supports both productivity and clarity in a way that many other systems don’t. Exceptionally easy to navigate — compared to other sector systems, Astalty feels intuitive from the first login. There’s no hunting through menus or guessing where things live. Purpose-built for Support Coordination — the workflows actually match how we operate day to day, which reduces admin time and cognitive load. Clean, uncluttered interface — everything is laid out logically, making it quick to update notes, track funding, and manage participant information. Fast to learn — even for new staff or those transitioning from other platforms, the learning curve is minimal. Reliable performance — pages load quickly, and the system doesn’t feel “heavy” or over-engineered."

"Astalty has made my life so much easier. My invoicing time has dramatically reduced and participant information is so easy to record and keep in one place. The support from the Astalty team is amazing. Queries are answered and resolved so promptly that your work is not held up in any way. The regular updates and constant improvements to the program are fantastic. It's a must for Support Coordinators and we also have Allied Health practitioners that use the program."

"Astalty saved me hours with billing alone- what use to take me 2-3 hours every fortnight using excel, now takes me about 10 minutes. I particularly appreciated the support guide, the phone/email support, and the free 1:1 for more trickier issues when first finding my way around the software. This software has everything you need to operate a COS business-to track spending, budget a client's plan, store important documents with the ability to set reminders for service agreements, client plans and other documents that require regular review etc. Progress notes are all in one place and I can attach a document to a progress note. The search feature makes it easy to find documents. I skipped the free version and went straight to premium for the document generation (it pre-fills agreements, client plans and NDIS templates) and e-signature software."

"As a business coach for NDIS providers, I’ve seen firsthand how much my clients love Astalty. It helps automate invoicing, compliance tasks, streamline rostering, and improve progress note workflows. Affordable, reliable, and perfect for startups and growing disability services. Highly recommend!"

"I am slowly learning how best to use this program and I feel that once I do, it will be great. I am told the program is second to none....keep up the good work."

"Easy CRM system which has made my life running a company a lot easier. It tracks utilisation, allows for task notes, calendar, and creating of agreements as well.."

"Great platform, would highly recommend. The service is very prompt with any issues."

"Easiest CRM I've ever used. It's designed in conjunction with support coordinators and we haven't needed any real structured training to get in and set the system up running for all levels of IT competency which was unexpected but such a blessing!"

"My team and I officially moved to Astalty a month ago and couldn't be happier. Astalty helps us manage and prioritise our tasks, streamlines billing and is really easy to navigate. The transition was very smooth and support has been fantastic, always responsive and ready help. Highly recommend!"