NDIS Software
The two products
Them
A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout β unedited.













Google Reviews
Real reviews from Google β 4.9 out of 5.0.
4.9 out of 5.0
Trusted by 1,400+ NDIS businesses
"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"
Liz Wilson
"Easy to use and support are very quick to reply"
Adam Hicks
"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"
Shannan Fink
"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"
Joanne
"Astalty has been the best CRM system Iβve used to date. As an independent provider it has been fantastic value for money, and extremely user friendly. Everything I need to keep track for my participants is in the one place. Itβs well maintained with pricing updates (one less stress for me!), and new features. The Astalty team really have their consumers in mind, and are always happy and available to work through any concerns/feedback."
Marissa J
"We used to use a different program and then I took a gamble on Astalty. What a difference this has made. The support team are amazing and all requests made to them for improvements seem to be taken on board. A delight to work with and so very easy to keep track of things for participants."
Selynda Bryant
"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."
hugh baulderstone
"You are honestly the best. Is there anyway you can have one of those little things and the end of our Password so we can disguise what we have typed?"
Tracy bridge
"The Astalty team have been very responsive and have actively sought out feedback.Very happy with the software over something like MYP"
Holly Tinen
"I switched from another software to Astalty and it was cheaper with more functionality and so easy to use! If I ever have any questions, they are answered within the same day and they are always making changes to the software for the better."
Rebecca Austin
"Being technologically challenged, Astalty has been my saviour. The ease of note taking, completing and editing details and invoicing has made my life easier and saving me so much time. In addition to that, I love the fact that participant details, goals, etc, all have the copy and paste icon allowing transfer of information so much simpler."
Carolyn Walker
"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!βββββ"
Tamika Candlish
"Simple, effective, time saving, easy to use and affordable system for support coordinators"
Nicola W
"When started my own business, I was really confused on who to trust for back office operations system. Now, after almost 2 years, I am so much convinced and happy with the choice of going with Astalty. Despite having basic background on EEP, I am self managing all day to day operations and invoices to clients directly from Astalty. Thanks to user friendly easy front end that keeps life easier, rather than running after accountants or assistants. Worth of each penny spent. FAQ and videos are awesome to understand more on system flow. Keep up the good work fellas"
Saniya Sharma
"I switched to Astalty from Careview 8 months ago, I've never looked back. Astalty's software is fantastic, cost-effective and their customer service team is incredibly helpful. Thanks Astalty"
Oliver Loffelman
"As an NDIS Support Coordination service, we rely heavily on systems that are intuitive, reliable, and built with a genuine understanding of the sector. Astalty has exceeded every expectation. The platform is beautifully designedβclean, modern, and incredibly easy to navigate. Every feature feels purposeful, and the workflow just makes sense. Itβs rare to find software that balances aesthetics with functionality so well, but Astalty achieves this effortlessly. What truly sets Astalty apart, though, is their exceptional customer service. The team is responsive, knowledgeable, and genuinely invested in helping services like ours succeed. Their dedication to continually improving the product, listening to user feedback, and staying aligned with NDIS requirements is evident in every update. Astalty has become an indispensable part of our operations. It supports our team to work efficiently, maintain high-quality documentation, and stay focused on what matters mostβsupporting participants. We couldnβt recommend it more highly."
Chris MacAlpine
"Just started and it looks great"
Janelle Cooper
"Astalty is the best program I have used, I am a support coordinator and have tried a few programs and none match up to Astalty, it has halved my admin time, and the support is 10/10."
Toni Channing
"I've used and trialed many different systems overtime. Astalty is one of those systems I wish i had found earlier on. Unbelievably easy to use, intuitive, and just works from the get go. I've managed to set the system up for my agency without having even opened a user guide. "
Ramsen Oraham
"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"
Jess Pearce
"Astalty has been such a great program to use. It is so easy and streamlined it makes work much more efficient and creates a much easier workflow. Would recommend!"
James Moutafis
"As a Support Coordinator, Iβve found Astalty to be the best system Iβve used by far. Itβs incredibly user-friendly and has greatly simplified my workflow. It helps keep me on track with automatic alerts for upcoming reports and notifications when I haven't contacted a client in a while. I highly recommend Astalty to anyone!"
Michelle Johnson
"I've been using Astalty since starting my business (Chameleon Psychosocial Recovery) at the start of this year and have only had positive experiences. As a platform it is very user friendly and aligns perfectly with what I need to use it for. I still haven't even explored some of the more recent features, which I'm excited to do as my business grows!"
Tom Darley
"I have recently started using Astalty has been such a great program to use. It's easy to use. Makes work much more efficient creating a much easier workflow"
Kaylene Anderson
"As an independent support coordinator, Astalty has saved me so much time with manual tasks. Beforehand, I was using multiple different programs to get my work completed, keeping contacts in a word document, making forms manually on word, etc. Now, everything is included in the one program and I don't have to switch between different tabs for one task. It's saving funding for my participants also."
Megan Stewart
"As a sole trader Support Coordinator, this is a game changer. The tech support is really fast, there are regular training days - free π, and the program just works π Integrates with Xero subscription. The Astalty team don't sit on their hands either, there are regular updates and improvements to the software."
Deborah Allen
"Have been using Astalty for nearly one month. It is really good, I feel itβs a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over π"
Anne Scicluna
"Incredible system, WGSC would be lost without it! Thanks Astalty!"
Courtney-Rose Bailey
"A very simple to use system, whilst versatile in record keeping, task management and client management with a Team Approach. The automatic save feature in Notes and Tasks, is brilliant."
Jeanette Barnesby
"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"
Kelly Van Houten
"Being a Support Coordinator, this platform has made my job much less complex, saving time and enabling me a workflow that keeps me on track. It is also quite a simple platform to learn giving you all the resources to support you on the job including videos you can use anytime, and with the package I selected provides email support to help if I ever get stuck. It's been fantastic and the team are so approachable and provide quick efficient service. Highly recommend!!!"
Delia Schiller
"I switched to Astalty a couple of months ago and I am incredibly happy with it! It's very easy to use and has all the required tools to make the job easy.Also, communication and support from James and Jonathon, is timely and efficient.Great work!"
Fabio Corrado
"Working well for what we need, still learning all the helpful tools it has :)"
Kassidy Leslie
"I strongly recommend Astalty to anyone with a support coordination business. It's been a game changer in our small business, saving so much time with data entry, keeping track of time, notes and invoicing. It has a lot of great features and the Astalty team are always looking for ways to improve and are super helpful. I've been with them for nearly two years and I just wished I'd signed up earlier!"
Vero Laframboise
"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"
erin munyard
"Astalty has streamlined by invoicing and note keeping practices"
Jack bruce
"I have recently started using Astalty after trying multiple other platforms. Astalty is very easy to use, has a lot of handy NDIS information built in and is very intuitive. I can tell that it has been created by people in the NDIS space because the layout, and information flow, works wonderfully."
Steve Sheahan
"Amazing Program - Highly Recommend. Simple, User Friendly, Aesthetically Pleasing, Improves Efficiency, Fantastic Support"
Sarah Granger
"Very good app! i am totally enjoying my experience."
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