Astalty vs. Careview — NDIS Software - Astalty
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NDIS Software

Astalty vs Careview

The two products

Them

Careview

A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Astalty is a very user-friendly and efficient platform for support coordination. It saves time, keeps everything organised, and has great support. Highly recommended."

FL

Full Care Lifetime

"I have found Astalty, very user-friendly and easy to do all functions of Support Coordination. Makes it easier and faster to capture your billable time. Highly recommended."

KS

Kate Simpson

"As the owner of Blooms Disability Services, I can honestly say we have tried so many different rostering and management systems, and nothing compares to Astalty. It genuinely makes owning and running a disability provider so much easier. The template feature alone is a game changer, and having the NDIS Pricing Guide already integrated saves so much time and stress. There are so many features available, and I feel like I’m only just getting started with everything it can do. Astalty has made transitioning participants, onboarding new employees, and managing compliance far more streamlined and efficient. Thank you for creating a system that truly supports providers while also improving the experience for participants and staff."

TS

Tahlia Sams-James

"The Astalty team have been very responsive and have actively sought out feedback.Very happy with the software over something like MYP"

HT

Holly Tinen

"Astalty from a Support Coordinator's Perspective. It is clearly designed with Support Coordinators in mind, making it easy to manage participant records, case notes, funding tracking, service agreements, and invoicing all in one place. The task management and participant check in features help me stay on top of my caseload and ensure no participant goes too long without contact. It significantly reduce administration time, allowing me to focus more on participant outcomes rather than paperwork. The platform is intuitive, easy to learn, and the customer support team is responsive and open to feedback. As an independent Support Coordinator, Astalty has streamlined my workflow and improved my overall efficiency. I would highly recommend it to other Support Coordinators and NDIS providers. I've been using Astalty for my Support Coordination business and have found it extremely user friendly and efficient. The participant management, funding tracking, task reminders, and invoicing features save me a significant amount of administration time. Everything is in one place, making it easier to stay organised and provide quality support to participants. The support team is also very responsive and helpful. I would highly recommend Astalty to other Support Coordinators."

R

Roshani

"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."

L

Lachelle

"I signed up off word of mouth and I have NOT regretted it. It is easy to use and easy to get support around any queries that pop up. I highly recommend Astalty to anyone that is in the need for this service."

GF

Geraldine Fairbairn

"Easy to navigate, fast IT assistance, Very responsive to enquires."

JB

Joleen B

"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"

JP

Jodi Potter

"As a support coordinator I have found Astalty very userfriendly and the staff are incredibly responsive to any queries. The software streamlines everything for you which allows you to focus on the actual service delivery. Highly recommend!"

KM

Kellie Melbourne

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

S

SM

"The onboarding process was straightforward, and the support team has been responsive and knowledgeable whenever assistance was needed. Astalty has been a fantastic platform for managing NDIS operations. The system is intuitive, easy to navigate, and brings together scheduling, participant management, invoicing, compliance, and reporting in one place. "

S

Shemeah

"Great software, really easy to use and easy to set up! definitely recommend"

ES

Equality Disability and Health Care Services

"Astalty is great! 9/10, Would recommend to other providers. It has made a lot of Support Coordination very streamlined from a data and invoicing perspective. Easy to use, very clean interface. Very responsive to feedback and quick to update to accommodate NDIS changes. "

J

Jenson

"Great program for all support coordination needs!"

AF

Aaron Forsyth

"Astalty is a good program to help with budgeting and keeping on track of clients contacts."

KF

Kristy-Lee Farndell

"Healthy Emporium has been using Astalty since July 2023. Looking into new CRM providers was overwhelming with so much on the market however when we connected with Astalty we knew it was the platform we wanted to be on. The task seemed overwhelming moving all our participants data across from one CRM to another but Astalty supported immensely in that process. In the past year since switching the growth of the Astalty CRM has been AMAZING. They take on board the feedback we provide and adapt what they can to make our jobs easier. The features Astalty provides has really minimised our admin time and started to streamline things for us. Highly recommend you won't be disappointed in fact you will be disappointed you didn't do it sooner once you get in and realise just how good it is."

KW

Kylie Walker

"⭐️⭐️⭐️⭐️⭐️ Astalty has been a game-changer for our organisation. The platform is easy to use, reliable, and has made managing our work so much smoother. Their customer support is responsive and genuinely helpful. Highly recommend to any business looking to streamline their operations!"

KM

Kylie Meyers

"I've just changed over to Astalty and have found it really easy to use. The 'help' videos are great and easy to access too"

BW

bec wilson

"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"

JK

Janelle Kingma

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"

JR

Julie Robinson

"Great software !"

NM

Nicolas Mirguet

"Had looked at a few other providers and found this Astalty to be Very easy to navigate the instructional videos and booklets are easy to read and follow, the Support when unable to figure something out is very quick and responsive, and the whole program Is extremely reasonably priced. It has made my administration hours tolerable. Comes highly recommended"

DL

Deana Lind

"Our support coordination team moved from Splose to Astalty and the team could not have been more supportive. They helped to ensure our transition was as smooth as possible, providing information quickly to ensure that we were on track and even helped to add an new small feature that was really important to us. Thanks to James, Jonathan and Joshua for all your support! Rachel, Contemporary Coordination."

RL

Rachel Lafain

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

KW

Kurt Walker

"Astalty has the capabilities and the advanced technology to cater from a sole trader to a large organisation. The amount of thought that has been put into this software makes it possible to run a business with the operations end taken care of. Cheaper than most but more advanced than most with all the technical side of things in the background. Customer service team are great and take on any new ideas you have and will make them happen!"

AB

Alicia Brookman

"Astalty has been paramount to supporting me in my role as a support coordinator. The system is very user friendly and the support team respond to any request very promptly. I would recommend this program to any organisation in a support role."

KC

Karrah Caton

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

ES

Ellie Stuart

"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"

NF

Nicola Fenton

"Easily one of the best platforms around for Support Coordinators. We absolutely love using Astalty. As Support Coordinators, having a system that is easy to use, reliable, and continually evolving is essential, and Astalty delivers on all fronts. The standout feature, however, is the Astalty support team. Their responsiveness, expertise, and willingness to help are exceptional. They genuinely listen to user feedback and continually improve the platform to meet the needs of the NDIS sector. We highly recommend Astalty to any NDIS provider looking for a quality management system backed by outstanding customer support. The platform is packed with practical features that make managing participants, documentation, and compliance requirements significantly easier. The training videos are clear and comprehensive, making it simple for both new and experienced staff to get the most out of the system. Amazing Support team Keeping up with compliance and process changes"

J

Jenny

"INCREDIBLE! What can i say? Where do i start? This platform has completely changed the way we run. Astalty has streamlined everything, such an easy to manage platform - and the development team are always welcoming to take on new suggestions and features. I suggest everyone working within NDIS Support Coordination sign up to this platform STAT!! A Complete Game Changer ✌️✌️"

NT

Natalie Tobin

"Asalty is very easy to use and manage."

M(

Matthew Pascoe (Matt)

"As a small business owner providing Support Coordination, Astalty has been an absolute game changer! I am able to spend more time working with participants than I do on admin, everything is so streamlined and the invoicing is just seamless."

KO

Kimberley ogg

"An accessible and easy to use program for Support Coordinators. Astalty has made my day-to-day as a support coordinator extremely streamlined and easy. I can access e-signature features, budgeting features, participant info and finance in an easy and accessible way. Everything is in one place and easy to use which ensures I can spend my time on supporting participants instead of spending too much time on business admin. I find Astalty to be easy to use, clear and concise. There is a lot of support available if needed and there are a variety of features suited to a variety of users."

A

Ariana

"Great platform. User friendly"

ND

Natalie Dalziell

"Overall really good. I really like it. While there are a few things I would change, the overall functionality is great. I would recommend. It is good value for money and easy to use. Some pros are: Having everything you need in one place. Being able to make templates. Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information."

M

Melissa

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

SP

Sarah Palmer

"Astalty has been a game-changer in managing my daily workflow as a busy support coordinator. The platform's tools and resources help me stay organized, prioritize tasks, and access quick, helpful insights. It’s a reliable support system that keeps me efficient and grounded every day."

KM

Kylie Meyers

"Industry Leader. Astalty’s customer support has been excellent. They have supported our entire team to ensure we know how to use Astalty effectively. The software itself is easy to navigate, and you can tell it has been developed by people who truly understand the industry. Not only have I reclaimed days’ worth of time previously lost to administrative tasks, but my team has also been able to gain back valuable time. This, in turn, significantly benefits our clients, as we are now able to focus more on meaningful interactions with them. A huge well done to the team. and the entire support staff who helped us transition in a short period of time with ease. We are genuinely excited to be part of the Astalty family. The customer support works excellent. The software is user-friendly and highly relevant to the tasks we need to complete on a daily basis."

C

Chelle

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