NDIS Software
The two products
Them
A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout — unedited.













Customer Reviews
Real, verified reviews from Google and Capterra.
"Astalty is very user friendly and there service is great"
Nicole Winter-Maitland
"Excellent productResponsive ownersVery user friendly and efficient"
Ryan Gutch
"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"
Sue Bannon
"Very easy to use. Much better than our old system. Very easy to navigate and pretty self explanatory. Is well organised, easy for admin and staff to use. Very easy to use, flows really well -They are open to feedback and will add features you need if it will help other organisations as well -Links with our website well. "
Sarah
"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"
Jodi Potter
"I love this software program - it's a game changer and so easy to use!!"
Kelly Crollick
"Really great assistance and communication with the team at Astalty. They are very quickly at responding to your questions and have an answer for everything. Very helpful!"
Miriam Owato
"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"
Nicola Fenton
"Thankyou Astalty! Astalty is easy to use and allows me to effectively support participants. There are a lot of useful functions that I haven't seen on other platforms."
Brendan
"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."
Nicki Brunton
"Good overal system. Excellent - The team are very responsive and take on board constructive feedback about features you'd like to see added or improved. ASTALTY has been relatively straightforward to learn. It also comes with training video's and slides that take you through every process step-by-step."
Carissa
"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"
Kalee Burns
"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."
Amanda Hicks
"Great streamlining asset to NDIS businesses."
Carelinked Toowoomba
"I've been using Astalty since starting my business (Chameleon Psychosocial Recovery) at the start of this year and have only had positive experiences. As a platform it is very user friendly and aligns perfectly with what I need to use it for. I still haven't even explored some of the more recent features, which I'm excited to do as my business grows!"
Tom Darley
"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."
Tamara Tye
"ASTATLY - All Efficiency, All class. Amazing, 10/10 cannot rate astalty high enough to any providers out there wanting a low cost, quality system that streamlines operations. The simplistic design allows for little confusion when operating and training with Astalty. We began using astalty for Support Coordination. The Department can now onboarding, intake, case note, budget track, progress report, risk assessment practically everything with absolulte ease. Invoicing is extremely simple, with an entire run taking about a minute and that is including CSV upload. The customer support is extremely helpful, and urgent with their matters and responses. Cannot recommend ASTALTY high enough to anyone in Support Coordination, Allied Health Services or Service Delivery"
Joseph
"Great software, user friendly and highly recommend!"
Lorraine Dwyer
"I stumbled across Astalty shortly after venturing out on my own as a sole trading NDIS Support Coordinator. A CRM clearly built by someone who knows the role inside and out. It is a product that far surpasses others of its kind on the market. It has simplified my processes, provided a one stop shop for everything I need to be operational, and saves me a great deal of time each week. Trialling the full software for a few weeks before committing to an ongoing cost was a huge relief. I recommend this to my sole trader friends in the industry."
Marley Hooper
"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."
Kelly Taylor
"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"
Ren
"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"
Samantha Potter
"A brilliant and highly intuitive tool that has made my work life so much more manageable."
Heather Manning
"As a support coordinator I have found Astalty very userfriendly and the staff are incredibly responsive to any queries. The software streamlines everything for you which allows you to focus on the actual service delivery. Highly recommend!"
Kellie Melbourne
"I strongly recommend Astalty to anyone with a support coordination business. It's been a game changer in our small business, saving so much time with data entry, keeping track of time, notes and invoicing. It has a lot of great features and the Astalty team are always looking for ways to improve and are super helpful. I've been with them for nearly two years and I just wished I'd signed up earlier!"
Vero Laframboise
"Love how user friendly it is and customer service is quick and excellent. Would definitely recommend.Only thing I would like is the chance to manually edit certain parts of invoices before sending. Otherwise super happy. ☺️"
Amy Gray
"INCREDIBLE! What can i say? Where do i start? This platform has completely changed the way we run. Astalty has streamlined everything, such an easy to manage platform - and the development team are always welcoming to take on new suggestions and features. I suggest everyone working within NDIS Support Coordination sign up to this platform STAT!! A Complete Game Changer ✌️✌️"
Natalie Tobin
"Loving using Astalty it's so easy to use. Easily set up a new client. Input information with ease."
Marikka Wilken
"My team has been using Astalty for a few months now and we love it. It is easy to use and makes the job of the support coordinators at Orange Elephants Creative Minds a lot easier. It saves us time and allows the management team to stay connect with what staff are achieving."
Jennifer Althaus
"Highly Recommended for NDIS Providers. Overall, our experience with Astalty has been very positive. It's a user-friendly platform that has helped streamline our service delivery & support coordination, reduce admin time, and keep our team organised. The scheduling system works well, and the support team is always quick to assist when needed. It has become an important tool in our day-to-day operations and continues to improve with regular updates and user feedback. Astalty has been a great platform for our team. The scheduling system makes managing service delivery simple and keeps everything organised. The support team is also fantastic, always quick to respond and helpful whenever we have questions. Overall, it's an easy-to-use system that has made our day-to-day operations much more efficient. ⭐⭐⭐⭐⭐"
John
"All-Rounder Software! Great overall experience and highly recommend to any users looking for software. My go to for all client management tasks, case notes and storing files appropriately. Easy to use and great for storing client information. Billing is quick and easy and links to Xero. Great support when any issues have presented. Helps me keep on track with progress for my clients and ensure that check-ins or plan reviews are planned more efficiently. "
Tiegan
"Early adopter. The customer service has always been excellent, they always make sure before rolling it out a new feature, it's tried and tested. They've always continued to evolve along with the ndis, helping me keep my business running smoothly. "
Grant
"Great platform. User friendly"
Natalie Dalziell
"Had looked at a few other providers and found this Astalty to be Very easy to navigate the instructional videos and booklets are easy to read and follow, the Support when unable to figure something out is very quick and responsive, and the whole program Is extremely reasonably priced. It has made my administration hours tolerable. Comes highly recommended"
Deana Lind
"When I started out on my own as a Specialist Support Coordinator Astalty was recomended by a friend. It was the best decision I made to have Astalty on board as a partner in my business. Great support and a great product."
Eric Swift
"(I wrote the below review 2 years ago and I'm still with them. The review is still accurate. My company has tripled in size since the original review and it has grown with us. The changes in the platform have been what we have been asking for with a few extra we didn't. If you're looking for a platform for Support Coordination stop looking Astalty is the best)I signed up to Astalty after trailing a few other premium platforms. I am very glad I did and have not regretted my decision.Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks.James has been incredibly responsive with minor bugs and feedback. Most of the time he knows there is an issue before I do. When I find an issue/bug its fixed the same day. Communication is fantastic. James encourages feedback and I genuinely feel I have a say as to what features should be included. It almost feels like it was built just for me. I have several other support coordinators who use the Astalty and they are grateful we switched. It saves them so much time tracking tasks and doing admin and they can provide more support to our participants. As an owner/manager Asltaly provides clear and easy-to-see data on how we are tracking billable hours and funding. I almost don’t want to recommend Astalty as I feel it gives me an edge over the competition 😊"
Andrew McCully
"Great system easy to use and smooth to navigate. The set up and ongoing support is great"
Daniel Palffy
"The best platform to keep clean and organized case management data."
Kirubel Tamrat
"A perfect CRM not only for support coordinators but also for behaviour support practitioners. Makes it so easy to bill and case note clients through the day. Quick and seamless."
Michael Caballero
Free, 20 minutes, no obligation.