Astalty vs. Careview — NDIS Software - Astalty
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NDIS Software

Astalty vs Careview

The two products

Them

Careview

A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"I'm still only trying it out and learning so far. I have some struggles navigating item lines its just wont work at all, will be keep trying and see how i go in a week time. "

ES

Ekaterina Smith

"Disability Right Network. Overall, my experience with Astalty was positive and professionally rewarding. I had the opportunity to work with a diverse range of participants and develop my skills further within the disability and support sector. The role allowed me to build strong relationships with clients and colleagues while gaining valuable experience in teamwork, communication, and problem-solving. While there were challenges at times due to workload demands, the experience contributed significantly to my professional growth and understanding of the industry. I really appreciated the supportive team culture and the opportunity to genuinely help participants and families achieve positive outcomes. I also enjoyed the flexibility and the strong focus on person-centred supports. "

R

Ron

"Astalty is the best program I have used as a Support Coordinator. Easy to navigate and access client documents, details, plan information and implementation. Makes my job easier."

SN

Samantha Newman

"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."

L

Lachelle

"Leading edge software that makes support coordination customer management so much easier. I have used a couple of other packages and they are nowhere near as good as Astalty. It is user friendly and intuitive. The developers are always looking to improve it and are visible to the people that use it. I am so happy that I changed over to Astalty."

TM

Tracey Mangan

"A great system, easy to learn to work with in the NDIS space, it is easy to navigate and locate participant details at the touch of a button. Sherree, BAble Support Coordination"

ST

Sherree Towsey

"A perfect CRM not only for support coordinators but also for behaviour support practitioners. Makes it so easy to bill and case note clients through the day. Quick and seamless."

MC

Michael Caballero

"Hands Down the best product, team support and community you could ask for."

BH

belinda hanley

"Astalty is an incredible tool for Support Coordination. Our team appreciates the consistent updates and advancements that are provided to improve processes and increase effective time mangement, the incredible response time and the features are a serious game changer in the daily function and compliance within our roles. Thank you to the whole team!"

LS

Laara Sergeant

"Absolutely love the Astalty program. In the time i have been a support coordinator it is by far the easiest and most user friendly one i have used!"

GP

Gemma Pickett

"As a small business, having software that reduces time spent on non-billable tasks has been revolutionary. Astalty allows me to develop, monitor, implement and document all aspects of support for my clients and it is not cost prohibitive for my small business. The customer service is exceptional - no question is "dumb" and even if I should have found the answer myself, I am always supported with a smile and respectful response.I would be lost without Astalty."

AK

Alison Kuylaars

"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"

AG

Aaron Goldwater

"Such an amazing software that is user friendly and has all the required functions to successfully run my business as an indeed ant support coordinator. Highly recommend."

HB

haley browne

"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."

LG

Linda Grellet

"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "

S

Samantha

"The First CRM I’ve Actually Enjoyed Using I have been working as a Support Coordinator for over five years and throughout that time I’ve used a range of CRM platforms including ShiftCare, Brevity, VisualCare, and MYP. By far, I have found Vostality to be the most effective and satisfactory platform for my role. As a Support Coordinator, I spend a significant amount of time working within CRM systems, and I’ve found Vostality to be the easiest to navigate and understand. It has made day-to-day workflow much more efficient and has improved my confidence in maintaining documentation, managing budgets, completing shift notes, and accessing templates all within the one system. Overall, it has been a very positive experience so far. I’m looking forward to continuing to build additional templates and further streamline my workflow and documentation processes moving forward. What I like most about Astalty is how easy it is to access and use as a Support Coordinator. The platform makes day-to-day workflow much quicker and more efficient, particularly regarding templates, task management, case notes, funding and budget tracking, and uploading documents. It is very user friendly and streamlines a lot of the administrative side of Support Coordination, allowing coordinators to spend less time navigating systems and more time focusing on participants and service delivery."

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Ry

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

TM

TK McVicar

"As an independent Support Coordinator, Astalty is an easy-to-use program that has significantly improved my workflow. It alerts me when reports are due and notifies me if I haven't made contact with a client for a certain period, among other fantastic functions. One of the standout features is its seamless integration with Xero, which makes invoicing a dream. Plus, their support is second to none. Highly recommend!!"

TS

Tracey S

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

AS

Anne Scicluna

"Highly recommend - user friendly and the reminders are a great tool."

TD

Tori Dodson

"Astalty is a great CRM for Support Coordination. I have previously ustilise Careview and find Astalty more suited for recording, case noting and storing documentation"

PG

Peda Garnaut

"Astalty works perfectly for our small, independent Support Coordination business. It has all the functions we need and is updated quickly when there are any relevant changes in the NDIS. Highly recommend this platform."

JB

Jacqui Barnsley

"Astalty has been such a great program to use. It is so easy and streamlined it makes work much more efficient and creates a much easier workflow. Would recommend!"

JM

James Moutafis

"Easiest CRM I've ever used. It's designed in conjunction with support coordinators and we haven't needed any real structured training to get in and set the system up running for all levels of IT competency which was unexpected but such a blessing!"

LT

Lia “Miss LadyPetal” Thompson

"Astalty was already an amazing program for a 1-man independent support coordinator myself. I love how responsive Jonathon is when it comes to answering questions and the extra mile they go for even a small timer like myself. Astalty is simple, quick and efficient and less admin time means more time spent on helping clients out and not to mention a great price point. Keep up the good work guys, looking forward to more features in the future."

CW

Chee Yong Wong

"I started using Astalty when I commenced as a Sole Trader Support Coordinator around 7 weeks ago and I can honestly say it is the best software for Support Coordinators that I have come across (I trialled a few before commencing with Astalty). I also really appreciate the fact that I can send an email, send a text of a video call if I have any questions that need answering and this level of service is what I have really appreciated. Thank you for developing such an easy to use Software."

MP

Michelle Preston

"Great Support Coordination software that provides reminders, upcoming tasks, task management and very easy to use and get around. I can rely on Astalty to keep everything neat and organised for myself and my participants. Haven't used a system THIS good before! Would highly recommend to any SC company to improve their systems."

LM

Lucy Mills

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

SH

Sarah Halloran

"Astalty is a good program to help with budgeting and keeping on track of clients contacts."

KF

Kristy-Lee Farndell

"Astalty has been amazing and helpful in more than one way! Highly recommend this program and the support that comes with it, always makes me feel I can reach out if I am unsure about anything. Very easy to keep up with the work on how it is set up!"

RP

Roxanne De Pol

"Asalty is very easy to use and manage."

M(

Matthew Pascoe (Matt)

"Reliable and Efficient Workflow Management Solution I've had a positive experience and found Astalty to be reliable and efficient for managing participant and business compliance. Astalty was a new platform for me, and I have found the program streamlined for workflows and centralising data. I can easily assign tasks, track progress and keep everything organised in one place."

T

Tam

"Great software, user friendly and highly recommend!"

LD

Lorraine Dwyer

"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team.It has grown so well now that we had to come back.Simply love it."

SS

Supports In Sync

"As an NDIS support coordinator for almost 4 years now, I can attest to the simplicity and ease of the Astalty CRM platform. The updates, notifications/reminders, budgeting tool have made it easier to organise caseloads."

KL

Kaz Leslie

"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."

DH

Dalton Hall

"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."

KT

Kelly Taylor

"As a Support Coordinator, I’ve found Astalty to be the best system I’ve used by far. It’s incredibly user-friendly and has greatly simplified my workflow. It helps keep me on track with automatic alerts for upcoming reports and notifications when I haven't contacted a client in a while. I highly recommend Astalty to anyone!"

MJ

Michelle Johnson

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

AF

Allison Falzon

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