Astalty vs Careview

"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."

"As someone who has worked as a support coordinator and as a support worker, I have tried different programs but always found myself needing additional programs to meet all my needs. In all honesty, Astalty is the first to cover everything, and also have a wonderful owner that is responsive to support requests and open to feedback. Jonathon is a gem to speak to!They've grown so much since starting and just keep adding more valuable features consistently by simply listening to feedback.Now that I'm able to integrate my calendar, attach tasks to those bookings, create invoices, and so so much more, I save so much admin time. It's an absolute life saver and worth every cent! The trial period will show you all it has to offer and the demo's are extremely helpful. I highly recommend giving it a go!"

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "

"A brilliant and highly intuitive tool that has made my work life so much more manageable."

"User friendly. Overall it is affordable and worked well for my simple business structure as a sole trader. Time is money for anyone and as a sole trader any way to reduce administrative hours is welcomed. Business admin is a necessary evil, but my focus is my clients and my passion for getting outcomes drives me. A CM system that supports me to direct more energy toward the actual work is beyond welcomed. Astalty is simple and user friendly, it is generally easy to work out how to use features and I have rarely needed to reach out for support. You can make your use of Astalty as simple or a complicated as you want it to be dependent on your business needs. If you just want to keep basic notes and create invoices, you can. If you want to use it to automate the process from referral all the way through to end of plan reporting, you can. "

"Just trialling at the moment but very happy so far and compared to other CRM's this is so much more affordable"

"Simple, effective, time saving, easy to use and affordable system for support coordinators"

"Excellent CRM for NDIS Providers with Outstanding Support. My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration. What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses. The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically. Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution. * Simple and easy to learn, with an intuitive interface that doesn’t require extensive training. * Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features. * Local company with a strong understanding of the needs of NDIS providers. * Excellent participant record management, making it easy to store, access, and retrieve information. * Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation. * Seamless integration with Xero, including easy batch invoice creation that saves significant administration time. * Extensive reporting options that are straightforward to create, customise, and manage. * Ability to send service agreements, consent forms, and other documents electronically for signature. * E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request. "

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

"Great platform. Would you be able to tweak the program so it puts a consultant name or initials next to each note in Astalty, otherwise you cannot easily see who wrote it. eg: Amin. SSC or SC etc."

"Disability Right Network. Overall, my experience with Astalty was positive and professionally rewarding. I had the opportunity to work with a diverse range of participants and develop my skills further within the disability and support sector. The role allowed me to build strong relationships with clients and colleagues while gaining valuable experience in teamwork, communication, and problem-solving. While there were challenges at times due to workload demands, the experience contributed significantly to my professional growth and understanding of the industry. I really appreciated the supportive team culture and the opportunity to genuinely help participants and families achieve positive outcomes. I also enjoyed the flexibility and the strong focus on person-centred supports. "

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"

"*honest review*For months I had shopped around, ripping my hair out, trying to find the right software. From companies that charged you per client that you have, to companies that charged $10,000 just to teach you how to use their software. To companies that have absolutely zero support - just pretty picture's.Now that I have signed up with Astalty, I can hand on heart, honestly say I am thankful that I have found such an amazing software, that comes with very proactive and supportive people running it.Astalty does everything I need but the best things for me are:1. It is packed with organised sections (for my little OCD self) so I can have as much or as little information in areas with quick access to them.2. It links directly to my XERO and I have NEVER had to stress about my invoices.3. If I ever have a moment where I just can't remember what I was doing - I have super awesome humans on the other end of the computer that help me any time that I need. Bonus.4. It is extremely cheap compared to so may other providers!If you are every worried about locking into something straight away, I would 1000% recommend having a trial of Astalty. I guarantee you will love it."

"Outstanding Service and Exceptional Team! Astalty has been an absolute standout to work with. From my first interaction, the team demonstrated professionalism, clear communication, and genuine care. Their attention to detail, efficiency, and commitment to achieving great outcomes made the entire process smooth and stress-free. What sets Astalty apart is their ability to combine strong technical knowledge with a personal, client-centred approach. They take the time to understand individual needs and deliver results that truly align with goals and expectations. It’s rare to find a team that’s this responsive, reliable, and passionate about what they do. I wouldn’t hesitate to recommend Astalty to anyone looking for quality, integrity, and genuine support. — Desiree M."

"Two weeks live with Astalty and we are continually blown away with the software and the service. Just under 1200 active participants and 58 users, not to mention all the historical data we needed to retain - and James, Jonathon and Cian have bent over backwards to help us. The staff love it, management love it. The software is so easy to use, is well put together and just flows. I cannot recommend Astalty and the team enough. Thanks guys. You have made what could have been a nightmare so smooth and everything you have done to facilitate that is very much appreciated."

"Astalty is the perfect CRM for effective document and invoice management. It is a high preforming platform backed by a fantastic and responsive team! - could not ask for better support and service. - Thanks #TeamAstalty"

"Easy to use, time and cost efficient, growth opportunities are embraced.At the start of 2023, our boutique, niche focussed Support Coordination team moved from a system built for huge companies Astalty and have not looked back since.Ease of use through task planning and time recording has simplified tracking billable hours as well as improved record keeping.The Astalty team welcomes feedback with a view toward meeting current users demands and wish lists. Feedback is accepted resulting in updates being implemented regularly.Keep up the good work, Astalty!"

"Fantastic - Reliable NDIS Platform. Overall, Astalty is a solid and functional platform for NDIS providers, offering good value for money and helpful core features. The system is extremely easy to use for day-to-day tasks such as managing client information and service delivery Responsive customer support team. Easy to learn and navigate for everyday use Centralised client information, making case management more efficient Helpful for managing NDIS compliance and documentation Good value for money compared to other systems Responsive customer support team."

"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

"Astalty has been an amazing platform to use to keep all of our files in order virtually. It's super easy to use, and if you ever have issues, it's so easy to get into contact with someone ASAP regarding it. Would absolutely recommend to any businesses needing a more organised platform for filing."

"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."

"We recently commenced using Astalty. All of our team have commented how great it is to have everything in one place. And from my perspective, invoicing has never been easier! I think it saves me a good 3-4 hours per week!"

"Love Astalty. I have used many different platforms in my S/C role, Astalty is by far the most used friendly."

"Astalty is a simple to use and effective platform for completing all of the daily requirements as a Support Coordinator. Astalty manages to keep all of the relevant information, documentation and case-notes all in one place without over-complicating things. The team at Astalty are always quick to respond whenever there are any questions that need answering or when support is needed. I can't recommend Astalty highly enough!"

"ASTATLY - All Efficiency, All class. Amazing, 10/10 cannot rate astalty high enough to any providers out there wanting a low cost, quality system that streamlines operations. The simplistic design allows for little confusion when operating and training with Astalty. We began using astalty for Support Coordination. The Department can now onboarding, intake, case note, budget track, progress report, risk assessment practically everything with absolulte ease. Invoicing is extremely simple, with an entire run taking about a minute and that is including CSV upload. The customer support is extremely helpful, and urgent with their matters and responses. Cannot recommend ASTALTY high enough to anyone in Support Coordination, Allied Health Services or Service Delivery"

"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"I have found astalty to be very well designed easy to use. I love that it stores everything I need in one place and I can quickly access information when needed. The astalty team are always available and friendly. I highly recommend this software to all support coordinators."

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."

"Highly recommend - user friendly and the reminders are a great tool."

"Great software !"