Astalty vs. Careview — NDIS Software - Astalty
Astalty Logo

NDIS Software

Astalty vs Careview

The two products

Them

Careview

A cloud-based NDIS platform built for plan managers and support coordinators, covering budget management, automated invoicing, PRODA and PACE integration, compliance tracking, and real-time participant funding visibility, with a mobile app for participants to monitor their own funding and approve invoices.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

Social media screenshot 1
Social media screenshot 2
Social media screenshot 3
Social media screenshot 4
Social media screenshot 5
Social media screenshot 6
Social media screenshot 7
Social media screenshot 8
Social media screenshot 9
Social media screenshot 10
Social media screenshot 11
Social media screenshot 12
Social media screenshot 13

Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

Support conversations screenshot 1
Support conversations screenshot 2
Support conversations screenshot 3
Support conversations screenshot 4
Support conversations screenshot 5
Support conversations screenshot 6
Support conversations screenshot 7
Support conversations screenshot 8
Support conversations screenshot 9
Support conversations screenshot 10
Support conversations screenshot 11
Support conversations screenshot 12
Support conversations screenshot 13

Google Reviews

Don't take our word for it

Real reviews from Google — 4.9 out of 5.0.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team.It has grown so well now that we had to come back.Simply love it."

SS

Supports In Sync

"Great system for support coordination & support team are great"

MK

Mandy Kentwell

"Great platform, would highly recommend. The service is very prompt with any issues."

PS

Paul Shearing

"Astalty is an exceptional platform for NDIS Support Coordinators, making day-to-day tasks seamless and incredibly easy to navigate. The user-friendly design allows for efficient management, saving time and reducing stress. I highly recommend it to anyone looking for software that truly enhances workflow and is intuitive to use. A game changer for anyone in the field!"

DT

Donna Tran-Walker

"I find the program easy to navigate and love the features and support team."

NM

Nic Mortimer

"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"

JK

Janelle Kingma

"Astalty has been a very useful tool to use as a Support Coordinator. It allows for ease of client management, task tracking, and case noting."

A

Adam

"The Astalty team are reinventing how support coordinator and providers operate in a way that is person-centred, and ultimately, for the good of the industry. Their obsession with customer centric approaches to development and operations is extremely admirable. You'd be silly not to get on board with the team!"

JB

Josh Byron

"Fantastic software - great flow and features, and I love that you can search within case notes."

A

Adam

"Astalty has increased my productivity 10 fold. So quick to do invoices and record all discussions, activities and documents."

SS

Sandra Sachs

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

LS

Laura Scholfield

"Fantastic software, easy to use but still customisable to my business needs. Active development !"

BT

Ben Turner

"I have been using Astalty for several months as an independent Support Coordinator. It is just fantastic!!I can't thanks James enough for his responsiveness to my questions and suggestions.I am generating many more billable hours than when using other CRM software as the way Astalty is set up makes recording billable time very easy.Invoicing has been seamless.👍🏽👍🏽👍🏽I'm looking forward to each update because the product just gets better and better at a completely reasonable price.Yes: there are some minor tweaks I'd like, but I'm confident they will come through in the near future.Overall I'm a very happy customer."

LA

Liz Ayers

"What an absolute tool to look after people in need. An amazing software which is very easy to use and contains almost everything a support coordinator needs."

AS

arslan sharif

"As newcomers to Astalty, we are pleased to say that we are extremely satisified with our experience so far.Compared to other software alternatives we've utilized in the past, Astalty stands out due to its personalized support, regular follow-up phone calls, prompt email responses, frequent cheat sheet updates, and comprehensive instructional videos.Our transition to Astalty has been nothing short of delightful, and we are really happy with this business decision."

TC

Tarryn Crump

"Great user friendly love it"

SM

Simonne Martinovic

"Such an amazing software that is user friendly and has all the required functions to successfully run my business as an indeed ant support coordinator. Highly recommend."

HB

haley browne

"I love Astalty! I have been using for a while now, get alot for what you pay for! Excellent service and prompt answers to questions if needing some advice. Definitely recommend!"

T(

Tahvy Frew (Tahv)

"Our organisation has recently transitioned to Astalty from Careview. We are super impressed with the functionality and intuitiveness of Astalty. Our entire team has provided positive feedback. The team from Astalty have been incredibly helpful with the migration of our data and ensuring their platform meets our needs. I highly recommend Astalty! :)"

JM

Jo Mc

"We've recently moved from our own purpose built system to Astalty, and have found the transition seamless. Communication has been speedy, solutions quickly found, and feedback taken on board for improving the system. The system itself is very intuitive and user friendly, and the guide videos are very helpful if we get stuck on anything. Highly recommend this tailor made software for any support coordinator out there."

SL

Shannon Lott

"INCREDIBLE! What can i say? Where do i start? This platform has completely changed the way we run. Astalty has streamlined everything, such an easy to manage platform - and the development team are always welcoming to take on new suggestions and features. I suggest everyone working within NDIS Support Coordination sign up to this platform STAT!! A Complete Game Changer ✌️✌️"

NT

Natalie Tobin

"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"

JP

Jodi Potter

"Great software, really easy to use and easy to set up! definitely recommend"

ES

Equality Disability and Health Care Services

"I am slowly learning how best to use this program and I feel that once I do, it will be great. I am told the program is second to none....keep up the good work."

CL

Christine Lockton

"As a small business owner providing Support Coordination, Astalty has been an absolute game changer! I am able to spend more time working with participants than I do on admin, everything is so streamlined and the invoicing is just seamless."

KO

Kimberley ogg

"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."

LD

Lu Dulvarie

"Love how user friendly it is and customer service is quick and excellent. Would definitely recommend.Only thing I would like is the chance to manually edit certain parts of invoices before sending. Otherwise super happy. ☺️"

AG

Amy Gray

"I trialed a few systems Astalty has come up well above the rest. I’m s trying to get my head around it but when ever I’m stuck the guys help out straight away."

KM

Kylie Meyers

"Astalty is THE BEST, it's user friendly, comprehensive and features are always being added and refined."

KM

Kellie McLaughlin

"Streamline fast software which I've only seen grow and grow into even better software!!!"

CB

Chrissy Brown

"As a support coordinator I have found Astalty very userfriendly and the staff are incredibly responsive to any queries. The software streamlines everything for you which allows you to focus on the actual service delivery. Highly recommend!"

KM

Kellie Melbourne

"As a Support Coordinator, Astalty has been a game-changer for streamlining operations and improving efficiency. It's intuitive, simple yet sophisticated and easy to use, which has kept my business running smoothly. Astalty have ensured that Support Coordinators have all the relevant information ready at a click of the button, making transferring information a smooth process.What really sets this platform apart is the customer support. The team offers great training, consistently implement changes and improvements without disrupting productivity and are always open to feedback/suggestions. Their commitment to continuous improvement ensures the platform stays relevant and effective.I highly recommend Astalty to all Support Coordinators. It’s a reliable, efficient tool that truly enhances SC business operations."

AS

Ahlam El Sage

"Easy to navigate, enables me to track tasks and to do lists. Highly recommend."

TP

Tiffany Parkes

"This is such a great program to use for support coordination."

BL

Beth Long

"Astalty saved me hours with billing alone- what use to take me 2-3 hours every fortnight using excel, now takes me about 10 minutes. I particularly appreciated the support guide, the phone/email support, and the free 1:1 for more trickier issues when first finding my way around the software. This software has everything you need to operate a COS business-to track spending, budget a client's plan, store important documents with the ability to set reminders for service agreements, client plans and other documents that require regular review etc. Progress notes are all in one place and I can attach a document to a progress note. The search feature makes it easy to find documents. I skipped the free version and went straight to premium for the document generation (it pre-fills agreements, client plans and NDIS templates) and e-signature software."

SL

Sandy Lewis

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

TT

Tamara Tye

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

BJ

Bronwyn Jones

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

AT

Aylin Taylor

"Absolutely brilliant software."

AS

aditi saxena

Still here? Good.

When you're done doing your research, we'll be here.

Free, 20 minutes, no obligation.