About Us
Built for the NDIS.
Not forced into it.
We've worked inside disability services. We know the compliance pressure, the admin drag, and what breaks when software doesn't fit. Astalty was built to fix that.
1,400+
NDIS businesses
$203M
Invoiced by clients
2021
Year founded
ISO 27001
Certified
A Solution That Actually Listen To You
Customer feedback directly shapes every product decision - from feature design through to onboarding and ongoing improvements.
Why Astalty Was Founded
The NDIS was designed for innovation.
The software wasn't.
The National Disability Insurance Scheme (NDIS) was developed with innovation at its core. While service delivery has continued to evolve, the systems that support service delivery largely have not.
Astalty was created to change that.
From the beginning, the goal was to improve the way NDIS providers interact with technology by building products that support how services are actually delivered, rather than forcing providers to work around systems that were never designed for the sector.
When you speak with the Astalty team, it's clear you're talking with people who understand the challenges NDIS businesses face. That's because we face them as well. Astalty was built by people working inside the disability sector, dealing with the same operational pressures, compliance requirements, and day-to-day realities as the providers we support.
Our edge is building systems that make sense. Simple, intuitive tools that reduce friction and help teams work confidently and consistently.
Listening became our ethos - not just at sign-up, but throughout the entire customer journey.
How Astalty Evolved
From Support Coordination roots
to an all-in-one platform
Founded
Built from inside the sector
Astalty launches with a core idea: build NDIS tools the way providers actually work, not around legacy software assumptions. The team already knows the sector - they work inside it.
Early growth
Support Coordinators find their platform
Support Coordinators were struggling with systems not built for purpose — not tracking funding correctly, not reducing admin load, not helping with compliance. Astalty solved that by truly listening at an operational level, and helped shape how many organisations approach Support Coordination today.
Expansion
Scheduling & Core Supports take centre stage
Astalty’s strongest roots have always been in Scheduling and Core Supports — where operational pressure shows up first. Availability, cancellations, billing accuracy, compliance, and communication all in one place. When systems aren’t clear here, issues compound quickly. Astalty brings structure and clarity to that complexity.
Today
1,400+ NDIS businesses trust Astalty
From sole traders to large organisations, teams choose Astalty because tools should make sense from day one — not after three weeks of onboarding and a user manual.
1,400+
NDIS providers actively using Astalty
$203M
Invoiced by our clients through the platform
ISO27001
Certified information security management
5+
Hours saved weekly per Support Coordinator
How We Operate
What drives us
These aren't brand values on a wall. They're how every product decision, support response, and feature request gets handled.
Listen first, build second
Every feature starts with a real problem from a real provider. We don't ship assumptions - we validate them with the people using the product every day.
Make complexity invisible
NDIS compliance is genuinely complex. Our job is to carry that weight inside the software so providers don't have to carry it manually.
Sector-specific by design
We only work in the NDIS space. That focus means deeper expertise, faster iteration, and features that are actually relevant - not generic software repurposed.
Meet the Founders
People with sector skin in the game
James looks after the product development and engineering at Astalty.
He has a proven track record of delivering innovative digital solutions for small to medium businesses both in Australia and overseas for a number of years.
He founded his own software engineering company and has since assisted multiple businesses in streamlining their operations by creating custom software solutions that address real-world challenges.
Driven by a passion for creating impactful solutions, James remains dedicated to building inventive and effective solutions that bring tangible results.
Jonathon looks after sales and marketing at Astalty. He’s passionate about driving results by finding solutions that genuinely move the needle for NDIS providers. Seeing the real-world impact Astalty has across the sector, and the people it ultimately supports, is what makes the work so rewarding.
Prior to working with Astalty, Jonathon was a Director of a Newcastle-based disability service provider for more than eight years. In recognition of his work in the sector, he was awarded the Lake Macquarie Young Business Leader Award in 2021 as part of the Lake Macquarie Business Awards.
Our Team
NDIS experience at every level
Our team includes former support workers, rostering managers, Support Coordinators, and aged care specialists. When you contact Astalty support, you're talking to someone who has done your job.
Jun Im
Full Stack Engineer
Jun joined Astalty team in October 2023 as a Full Stack Developer. He is dedicated to delivering innovative solutions that solve problems for businesses and enhance their operational efficiency. Jun is passionate about shipping features quickly and is motivated by building features that our customers love.
Cian Duggan
Customer Success
Cian joined Astalty in 2024 as a Customer Success Representative, enriched by his extensive NDIS background. With over three years of experience, including roles from support worker to Direct Support Manager, he is passionate about creating positive outcomes. Known for customizing efficient solutions, Cian continually seeks innovative ways to support and empower clients. His deep understanding of the challenges faced by individuals with disabilities fuels his commitment to exceptional service, ensuring clients seamlessly navigate Astalty's solutions.
Nathan Wuiske
Full Stack Engineer
Nathan joined Astalty in July 2024 as a Full Stack Developer with a strong background in Home Care, leveraging years of experience in creating technology solutions for the aged care sector. Passionate about enhancing service delivery, He's dedicated to developing innovative software that improves the lives of individuals and supports care providers.
Joshua Strickland
Customer Success
Joshua joined Astalty in 2025 as a Customer Success Representative, bringing 13 years’ experience in the disability sector, from direct support to systems administration. This diverse background gives him a genuine understanding of the needs and challenges faced by frontline staff and the people they support.
He’s passionate about helping clients get the most out of Astalty, and for him, great customer support means more than solving technical issues — it’s about listening, understanding, and ensuring technology works seamlessly to make a positive difference in people’s lives.
Kimberley Drechsler
Customer Support
Kimberley joined Astalty in 2025 as a Customer Support Representative, bringing both professional and lived experience within the disability sector. Having used Astalty first-hand in her previous role as a Support Coordinator, she has a strong understanding of the practical needs of providers and the challenges they face day to day. Kimberley is passionate about helping teams get the most out of their software to streamline processes and improve efficiency, allowing them to focus more on what matters most — supporting their clients.
Tomer Doron
Sales Development
Tomer joined Astalty as a Sales Representative, working with NDIS providers to better understand their challenges and find practical ways to simplify how they work. Having spent the past year working within the NDIS space, he brings firsthand insight into the pressures providers face and the importance of having reliable, streamlined systems in place. With a background in competitive sport, Tomer brings that same focus and energy to his role. He’s committed to helping providers reduce their messy admin so they can put their time and energy where it matters most: the people they support.
Simon Cullen
Customer Support
Simon joined Astalty in 2026 as a Customer Support Representative, bringing over a decade of experience across the NDIS and Aged Care sectors. With a background in rostering, system administration, and SaaS project management, he has a strong understanding of both operational requirements and technical delivery for service providers.
Experienced in implementing SaaS solutions for NDIS organisations, Simon focuses on making technology practical and user-friendly. He has led numerous complex implementations, ensuring technical changes are delivered in a clear and seamless way for users at all levels. Guided by a people-first approach, he is committed to helping providers maximise the value of Astalty so they can remain focused on delivering high-quality support to their participants.
Sean Mitchell
Full Stack Engineer
Sean joined Astalty in 2026 with a background in health tech and software development. He understands the importance of building reliable software for people who depend on it every day. Sean is passionate about helping NDIS providers work more efficiently so they can dedicate more time to their participants.
Louis Luu
Full Stack Engineer
Louis joined Astalty in May 2025. Passionate about problem solving and building practical software solutions, Louis focuses on developing reliable and efficient systems. Work at Astalty includes building integrations such as NDIS connectivity, helping streamline processes and improve communication between platforms. The focus is on creating scalable technology that supports smoother operations and better service delivery.
Jack Varkulevicius
Sales Development
Jack is a Sales Representative at Astalty who believes that better technology leads to better care. After years of helping improve patient outcomes, the last four years he has focused on helping NDIS providers reclaim their time through smarter systems, ultimately enabling them to serve their participants more effectively.
Holly Tinen
Customer Support
Holly is a member of the Customer Support team at Astalty based in QLD, with a background in community services and extensive experience in the NDIS space. Before joining in 2026, she ran her own business as a support coordinator and support worker, using Astalty firsthand.
Her lived experience allows her to connect with customers and understand their needs, while her people-focused approach and attention to detail help her deliver thoughtful, reliable support. Holly is passionate about helping businesses get the most out of Astalty.
Alex Haumer
Full Stack Engineer
Alex joined Astalty in 2026 as a Full Stack Engineer, driven by a passion for innovation and building solutions that simplify complex problems. He enjoys creating efficient, scalable systems that improve workflows and deliver real value to users.
At Astalty, Alex focuses on developing practical features that make day-to-day operations smoother, with an emphasis on performance, usability, and continuous improvement.
Come build with people who care about the sector
We hire people with NDIS experience wherever possible. If you've worked in the sector and want to build better tools for it, we'd love to hear from you.