Regular check-ins mean stronger relationships, better outcomes, and fewer complaints
It's easy for weeks to slip by without checking in. Astalty helps you stay proactive with communication, keeping you on top of each Participant's needs as your caseload grows without dropping the level of support delivered.
Let's show you how
Stay Proactive with Communication
Never let weeks slip by without checking in. Astalty keeps you consistent and connected with every Participant.
Record Check-In Dates
Record the date of your last Participant check-in, creating a clear timeline of engagement.
Schedule Recurring Check-Ins
Set up recurring check-ins to stay consistent without manual reminders for each Participant.
Log Communication Method
Track how you connected — phone call, SMS, face-to-face, or email — for complete records.
Clear Engagement History
See when and how you last connected with each Participant at a glance.
Notifications That Keep You Accountable
Astalty doesn't just record your check-ins, it keeps you on track with timely reminders and alerts.
Overdue Alerts
Get notified when a Participant is overdue for a check-in, ensuring timely follow-up.
Compliance Support
Stay ahead of compliance and best practice requirements with automated tracking and reminders.
No One Falls Through
Make sure no Participant is forgotten or overlooked, even with a growing caseload.
Audit-Ready Records
Maintain documentation of regular engagement that demonstrates consistent Participant support.
Grow Your Caseload with Confidence
As your caseload grows, keeping track of communication gets harder. Check-Ins make it simple to manage more Participants without reducing quality.
Scale Without Losing Touch
Grow your service without losing the personal touch that builds strong Participant relationships.
Clear Overview
See when each Participant was last contacted, making caseload management efficient and transparent.
Build Trust
Regular, consistent engagement builds trust and demonstrates your commitment to Participant wellbeing.
Better Outcomes
Consistent check-ins lead to stronger relationships, better support outcomes, and fewer complaints.
How It Works
Stay connected in three simple steps
Record your interaction
Create a quick case note on how you connected and what was discussed.
Mark it as a check-in
Log the check-in date and communication method in one tap.
Let Astalty do the rest
Astalty updates your check-in history and schedules your next reminder automatically.
Complete Solution
Works With Your Whole Workflow
Participant Check-Ins are just one part. See how they connect with the rest of your operations.
User Records
Keep staff documentation organised and compliant. Track checks, expiry dates, and required records all in one place.
Risk Management
Identify and track risks across your organisation. Assign controls, make them visible to staff, and ensure nothing slips through the cracks.
Streamlined Operations
From automatic funding periods to referrals flowing directly from your website. Explore ways Astalty streamlines your business.
Don't just take our word for it
See What Other Business Owners Are Saying
4.9 out of 5.0
Trusted by 1,000+ NDIS businesses
"Mark De Jong from Coordinating Independence sits down with Participant Jack to discuss his experience as a business owner using Astalty's software."
Mark De Jong
Coordinating Independence
"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team."
Sandra
"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."
Andrew McCully
"Tony Robinson sits down to discuss Sakura Connect's experience using Astalty."
Tony Robinson
Sakura Connect
"Kurt Waler sits down to discuss Newcastle Social Workers experience using Astalty."
Kurt Waler
Newcastle Social Workers
"A fabulous, no nonsense, easy to use CRM for all of our Support Coordination and recovery coaching needs."
Yvonne A
"This system is amazing - it is a great price, the developers are open and willing to chat and provide help, and it was so easy to set up and learn."
Elizabeth Hickey
"Tamara Hayes sits down to discuss Positive Empowerments experience using Astalty."
Tamara Hayes
Positive Empowerments
Questions
Frequently Asked Questions
Still have questions? Chat with our team.
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