NDIS Referral Management - Astalty
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Referrals

Referrals Made Simple

Custom referral forms embed directly on your website, feed straight into Astalty, and create Participant profiles instantly, saving your team time and effort.

2,000+ NDIS businesses have saved hundreds of hours each week with Astalty.

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Manage referrals from

Manage referrals from start to finish

Stop juggling email referrals, paper forms, and manual data entry. Astalty streamlines your intake process with custom forms, automatic notifications, and instant Participant profile creation, keeping everything organised in one place.

Let's show you how

Custom Referral Forms

Build your own referral form with a drag-and-drop builder that captures exactly the details you need.

Simple Drag-and-Drop Builder

Create custom referral forms without coding using an intuitive, easy-to-use form builder.

Customise Fields

Add fields specific to your organisation, from medical history to support preferences.

Collect the Right Information

Gather all necessary details from the start, eliminating back-and-forth follow-ups.

No Generic Templates

Build forms that match your exact intake requirements instead of relying on one-size-fits-all solutions.

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Embed on Your Website

Make it easy for people to refer Participants directly with professional, branded forms embedded on your site.

Simple Website Embedding

Add your referral form to your website with a simple code snippet, no developer required.

Branded and Customised

Forms match your organisation branding, providing a professional, seamless experience.

Seamless Experience

Referrers complete forms directly on your site without redirects or external platforms.

Mobile-Friendly Forms

Forms work perfectly on all devices, making it easy for referrers to submit from anywhere.

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Referrals Flow Straight into Astalty

Submitted referrals appear automatically in Astalty, ready for your team to review and action immediately.

Automatic Import

Referrals flow straight into Astalty without manual data entry or spreadsheet imports.

Instant Profile Creation

Create Participant profiles instantly from referrals with all information automatically populated.

Assign to Staff

Allocate referrals to specific team members for follow-up, keeping intake organised.

Track Referral Status

Monitor every referral from submission to conversion with clear status tracking.

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Automatic Notifications

Stay in the loop without constantly checking forms with instant alerts when new referrals arrive.

Email Notifications

Get alerted the moment a new referral is submitted, ensuring quick follow-up.

Alerts to Your Team

Send notifications to specific staff members or teams based on referral type.

No Missed Opportunities

Instant alerts mean no referrals slip through the cracks or sit unattended.

Faster Response Times

Quick notifications enable faster follow-up, improving conversion rates and referrer satisfaction.

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Complete Solution

Works With Your Whole Workflow

Referrals are just one part. See how they connect with the rest of your operations.

Bulk Uploads

Bulk Uploads

Build NDIA claim files automatically and reconcile payments in minutes. Keep claims accurate, up to date, and audit-ready without manual spreadsheets.

Risk Management

Risk Management

Identify and track risks across your organisation. Assign controls, make them visible to staff, and ensure nothing slips through the cracks.

Streamlined Operations

Streamlined Operations

From automatic funding periods to referrals flowing directly from your website. Explore ways Astalty streamlines your business.

Don't just take our word for it

See the Astalty Difference

4.9 out of 5.0

Trusted by 2,000+ NDIS businesses

Astalty reviews on Capterra
"Onboarding with Astalty was easy, probably the easiest I've ever experienced, and I've experienced a few."
"Invoicing quite literally takes 30 minutes. With the old software, I was trying to fit a round peg into a square hole. With Astalty, that just isn't the case."
"Incredible, what can I say? Where do I start? This platform has completely changed the way we run. Astalty has streamlined everything."
Natalie Tobin

Natalie Tobin

"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."
Andrew McCully

Andrew McCully

Questions

Frequently Asked Questions

Still have questions? Chat with our team.

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