Supported Independent Living (SIL) Software for NDIS Providers - Astalty
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Supported Independent Living

SIL Made Easy

Everything a SIL operator needs in one place: 24/7 rosters, mixed ratios, sleepovers, and billing that matches what each participant is funded for.

1,400+ NDIS businesses have saved hundreds of hours each week with Astalty.

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SIL admin shouldn't be

SIL admin shouldn't be this hard.

Rebuilding the same 24/7 roster in a spreadsheet every week, manually working out who gets billed what when ratios don't match funding, sleep interruptions scribbled in a message thread and never billed, and house documents scattered everywhere. Astalty is one system that gets how SIL works, from the first roster template to the last invoice line.

We have the solution

Roster Once, Repeat for Months

Set up a full 24/7 week of shifts, then let it repeat until the end of the plan.

24/7 Roster Templates

Build mornings, days, evenings and sleepovers into one weekly template for every house.

Repeat Until Plan End

Apply the template for months at a time, scheduled up to a year ahead.

Smart Shift Filling

Fill unassigned shifts from a list showing availability, preferences and clashes before you commit.

Award Alerts While Rostering

Broken shifts, overtime and sleepover issues are flagged as you build, not after payroll.

Weekly SIL roster template with 24/7 coverage, repeating until plan end, with an award alert flagged

Ratios Billed Right, Automatically

Group shifts split charges across participants at their funded ratio, with no manual calculations.

Automatic Ratio Splits

Each participant in a group shift is charged at their funded ratio automatically.

Per-Participant Overrides

Two people funded 1:2 and one funded 1:3 in the same house? No problem.

Apply to Future Shifts

Set an override once and apply it to every future shift in one step.

Clean Invoice Lines

Charges land in your invoice batch with the correct line item for each participant.

Group shift with charges split by funded ratio, a per-participant override applied to future shifts, and the resulting invoice line

Sleepovers and Active Overnights Sorted

Flag a shift as a sleepover and Astalty handles the pay and billing rules behind it.

Night-Time Sleepovers

Mark any shift as a sleepover and the right allowances apply automatically.

Sleep Interruptions in the App

Workers log interruptions from their phone, with no message threads or paper forms.

Paid for Time Awake

Workers are paid for the time they are awake, however short the interruption.

Billable After Two Hours

Once awake time passes two hours, Astalty creates the billable charge for approval.

Sleepover shift with allowance applied, sleep interruptions logged in the app, awake time paid, and a billable charge pending approval

Bill Hourly, Weekly, or Both

Real SIL houses are messy. Astalty handles the tidy ones automatically and gives you recurring charges for the rest.

Preset SIL Charge Items

SIL charge item sets, including high-intensity, are ready to go out of the box.

Time-of-Day Billing

Hourly SIL bills automatically across weekday, evening, night and sleepover rates.

Recurring Weekly Charges

Weekly SIL lands in your invoice batch each week and stops at the plan end date.

Plan Utilisation Visible

Every charge draws down against plan budgets so utilisation stays visible in real time.

Hourly SIL billing with preset charge items by time of day, a recurring weekly charge until plan end, and plan utilisation at 62%

A Profile for Every House

Each SIL property gets its own home in Astalty. Sites is currently in beta, just ask and we'll switch it on for your account.

Capacity and Occupancy

Track capacity, occupancy, site managers and vacancies across every property at a glance.

House Information Items

Lockbox codes, chore charts, routines and contacts, visible only to the staff you allow.

Compliance Records

Evacuation reports and safety plans stored with expiry dates and automatic email reminders.

Tag and Filter Houses

Filter properties by zone, accessibility, pet-friendly and any other tags you create.

SIL house profile with occupancy, tags, house information items with staff visibility, and site records with expiry reminders

Workers Walk In Already Briefed

On a SIL shift, workers see the house information, their tasks and the participant's history in the app.

Clock In and Out

Case notes are required before clock-out, so shift records are complete every time.

Forms Enforced on Shift

Medication and behaviour forms must be completed before workers can leave the shift.

Report From the Shift

Sleep interruptions and unscheduled travel are reported in the app and sent for approval.

Group Chats Per House

A chat for each house keeps the whole team on the same page.

Support worker app shift view with case notes and forms completed, unscheduled travel sent for approval, and the house group chat

How It Works

From house setup to invoiced supports in three steps

1

Set up the house

Create a site profile with participants, house information and compliance records, then set each participant's funded ratio and charge items.

2

Build the roster once

Set up the full 24/7 week, including sleepovers, and repeat it for months. Fill gaps from availability with award alerts flagging issues as you go.

3

Approve and invoice

Workers clock in and out in the app. You approve timesheets, and charges flow to your invoice batch at the correct ratio for every participant.

Complete Solution

Works With Your Whole Workflow

SIL is just one part. See how it connects with the rest of your operations.

Support Worker App

Support Worker App

Give your team the tools to stay organised on the go, from clocking in and adding notes to receiving instant roster updates.

Better Direct Supports

Better Direct Supports

Keep one-on-one supports running smoothly with clear schedules, case notes, and goal tracking.

Group Activities

Group Activities

Running community programs too? Manage travel, attendance and apportioned pricing for group supports without the admin chaos.

Don't just take our word for it

See What Other Business Owners Are Saying

Laurel left

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Laurel right

"Astalty seamlessly connects invoicing & rostering, eliminating billing mismatches and protecting our cash flow."

Matthew Saxen

Matthew Saxen

Hearts in Action

"Incredible, what can I say? Where do I start? This platform has completely changed the way we run. Astalty has streamlined everything."

Natalie Tobin

Natalie Tobin

"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."

Andrew McCully

Andrew McCully

"We run a care company. I don't expect my staff to be brilliant at using tech. Astalty mitigated that issue. It was very easy to use and extremely easy for the team and rostering!"

Joshua

Joshua

Weya support services

"Brandyn shares how Astalty rescued Hype Disability Support Services from admin overload."

Brandyn Bourke

Brandyn Bourke

Hype Disability Support Services

"A fabulous, no nonsense, easy to use CRM for all of our Support Coordination and recovery coaching needs."

Yvonne A

Yvonne A

"This system is amazing - it is a great price, the developers are open and willing to chat and provide help, and it was so easy to set up and learn."

Elizabeth Hickey

Elizabeth Hickey

"Tamara Hayes sits down to discuss Positive Empowerments experience using Astalty."

Tamara Hayes

Tamara Hayes

Positive Empowerments

Astalty reviews on Capterra

Questions

Frequently Asked Questions

Still have questions? Chat with our team.

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