NDIS Software
The two products
Them
An all-in-one platform built for Australian NDIS and Home Care Package providers, covering rostering, payroll, invoicing, compliance, and client management. It leans into AI features for shift matching and note enhancement, and prices per user rather than per client. Free up to five users, then $14/user/month.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout — unedited.













Customer Reviews
Real, verified reviews from Google and Capterra.
"Great software, user friendly and highly recommend!"
Lorraine Dwyer
"Really enjoying Astalty so far! Simple UX design, lots of support offered and easy to understand tutorials. It's already saved me heaps of time (and headaches)."
Rhian Evans
"Astalty has been a godsend to my business. Its functionality is outstanding, it has been very well developed to deliver a great platform for my work as a support coordinator. I have used many other platforms over the years and nothing has compared to Astalty. I could not speak more highly of it."
Jonea O
"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"
Kelly Van Houten
"User friendly and great software, easy to use"
Prijana Shrestha
"This is the best program around. I have worked on a number of these programs and the Astalty program is fast and reliable and the support you receive from the team is next level. They are quick and efficient in resolving any issues you may have and take on board feedback. The program is simple yet efficient and works at case noting effectively and quickly. I would recommend Astalty to anyone who would listen!!!"
Mel Holloway
"Astalty works perfectly for our small, independent Support Coordination business. It has all the functions we need and is updated quickly when there are any relevant changes in the NDIS. Highly recommend this platform."
Jacqui Barnsley
"Best software for support coordinators. It has everything you need, is incredibly easy to use, and the customer service is very good so far. I recommend doing the free trial, you won't want to switch back to any other software once you experience Astalty!"
Hailey Mcfarlane
"Astalty is a great platform for me as a Support Coordinator. It does everything I need and the owners are constantly looking at ways to cater for the ever changing NDIS landscape. The customer service is fantastic. I highly recommend it."
Eric Swift
"I just spent two whole days doing stress free uploads, notes, and tasks.Yesterday I decided to trial a few new crms as mine weren't working for me anymore.But I kept coming back to this one.So easy to use!!!There's nothing I need to do at the end of the day as a sole trader.So when I'm finished work, I'm finished!!Everything is within this system.Why didn't I do this sooner?Kicking myself for wasted hours now."
Tink Mac
"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."
Aylin Taylor
"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"
Jenny Quinane
"Have recently moved to Asalty from another CRM, and it is so much better! Really easy to use, keeps everything in one place. Love it.The support team are really responsive also which is great when your new to the system and have questions. Would definitely recommend Asalty."
Kelly Carpenter
"I have used other tools before and they were all very clunky. Astalty makes everything so easy and the updates and adjustments to changes within the NDIS happen so quickly that it really takes a lot of the stress out of it. I love the templates and how everything happens automatically; Referrals, enquiries, invoices, Xero, my website - it all integrates and saves me hours and hours that I can spend supporting my participants. The customer service is quick to reply and always super helpful. I recommend Astalty to anyone wanting to run their business efficiently. Big thanks to Jonathon and the Astalty Team!!"
Sarai Yates
"Fantastic software! Astalty has been great for my role as Support Coordinator, It easy to use, along with the ability to use multiple functions/ reports to gain easy accessible information in order to support my participants effectively. Astalty has been easy to use and makes my day-to-day case noting / work more efficient. The reports and being able to have information at the ready when needed has ensured my job is accurate."
Megan
"Great and user friendly. Astalty provides the easiest experience I’ve ever had—simple, intuitive, and perfect for managing NDIS support coordination. Astalty is truly one of the best all-in-one software solutions for Support Coordinators. Its user-friendly design makes it incredibly easy to navigate, even for those new to digital systems. What really stands out is how it streamlines NDIS support coordination—turning what can often feel like overwhelming admin into a smooth, efficient, and even enjoyable process. With Astalty, managing client information, tracking services, and handling compliance becomes far simpler, allowing Support Coordinators to focus more on delivering quality support rather than getting stuck in paperwork."
Cameron
"Week 4 into my new business (Positive Empowerment) providing Support Coordination services. I have previously used different software to support in managing and keeping notes on participants, but after by chance being sent an email by Astalty I jumped on and had a look and it has been amazing! I have trialled this and I can say I am very very happy with this product and services it provides! It is straight forward, simple to use and not over complicated- it took me no more than a day to learn how to use it and be able to confidently navigate my way around it! Highly reccomend."
Tamara Hayes
"I've had a fantastic experience with Astalty. The system is by far the best I have used – easy to navigate, with all processes and information readily accessible in one location. Having all client resources in one place makes things so much more efficient. They've made sure every step of the process was smooth and stress-free. I especially appreciate their attention to detail and the personalised approach they take to meet the needs of clients. I highly recommend Astalty to anyone looking for reliable and friendly service. Keep up the great work!"
Lyndsay Foale
"Such a fantastic tool for my business. Time saving and keeps me organised even when things go aray."
Myvids 84
"Highly Recommended for NDIS Providers. Overall, our experience with Astalty has been very positive. It's a user-friendly platform that has helped streamline our service delivery & support coordination, reduce admin time, and keep our team organised. The scheduling system works well, and the support team is always quick to assist when needed. It has become an important tool in our day-to-day operations and continues to improve with regular updates and user feedback. Astalty has been a great platform for our team. The scheduling system makes managing service delivery simple and keeps everything organised. The support team is also fantastic, always quick to respond and helpful whenever we have questions. Overall, it's an easy-to-use system that has made our day-to-day operations much more efficient. ⭐⭐⭐⭐⭐"
John
"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"
Sue Bannon
"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."
Kelly Taylor
"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."
Rebecca Kelly
"We have been using this program for just over a month now, it was easy to set up and James offered amazing support when transferring clients from our previous CRM."
Tammy McLeod
"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."
Charlotte Rourke
"It’s been an absolute pleasure working with Astalty. Their dedication to cyber security and data protection is impressive and aligns perfectly with our philosophy at Empire Technologies. Collaborating with a team that values such high standards makes our work even more rewarding. It's been a great journey helping them maintain their ISO27001 certification and improve their internal processes. When you work with a team that’s as dedicated as Astalty, it makes our job so much more fulfilling. We look forward to continuing our partnership!"
Cristiano Pires
"Effective & Efficient! What stands out most is the ease of use, reliability of the system and the excellent customer support. Astalty is intuitive and easy to navigate. The automation tools have saved our team countless hours by streamlining follow-ups, task management, and reporting."
Loretta
"Transition into working for Myself. Astalty has been the difference between making the transition from working for a large company to successfully working for myself, I could not have done it without Astalty. I tested several others when trying to decide what product would work best for me and Astalty has exceeded my expectations. It is is easy to use, great value for money with great support behind it-what more could you ask for. "
Marie
"Astalty is great! 9/10, Would recommend to other providers. It has made a lot of Support Coordination very streamlined from a data and invoicing perspective. Easy to use, very clean interface. Very responsive to feedback and quick to update to accommodate NDIS changes. "
Jenson
"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"
Anne Caves
"Logical layout and very efficient"
Daryl Durham
"BEST CRM EVER! Easy to use! Great features! Prompt Support! Experience is 10 out of 10. You get do everything you need in one place. I love how user friendly it is and how simple it is. They have the so many great features to if you have the premium package. I have used many CRMS in my time as COS and this is my favourite. "
Sophie
"My experience has been great, coming from previous system's. I would highly suggest this software to companies wanting to improve there work flow and improve capacity for auditing purpose's in addition to simplifying your invoicing. Asalty has improved mine and our teams ability, to efficiently manage our workload. Through its many resource's and process, from case noting to simplifying the invoicing process."
Derome
"You are honestly the best. Is there anyway you can have one of those little things and the end of our Password so we can disguise what we have typed?"
Tracy bridge
"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"
Rachel Carroll
"As a newly estabished Support Coordination Service, it was imperative that i found a system that would reduce my admin and invoicing time. It is incredibly easy to navigate, the user guide is user friendly, and is always kept up to date with the latest NDIS changes. I recommend trying the 14 free trial period, after this you won't go back to your old systems. "
Mamae Blake (Mai Blake)
"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."
Office Admin
"Love Asalty, easy to navigate and fantastic support if needed. I have recommended Asalty to several other Support Coordinators."
Mark McKinnon
"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"
Tamika Candlish
Free, 20 minutes, no obligation.