Astalty vs Imploy

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"

"Excellent productResponsive ownersVery user friendly and efficient"

"Recently new to Astalty but despite my concerns with leaning a new system the video clips and contact through the supports have streamlined this process.The Astalty Facebook community also shares a wealth of information."

"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."

"The First CRM I’ve Actually Enjoyed Using I have been working as a Support Coordinator for over five years and throughout that time I’ve used a range of CRM platforms including ShiftCare, Brevity, VisualCare, and MYP. By far, I have found Vostality to be the most effective and satisfactory platform for my role. As a Support Coordinator, I spend a significant amount of time working within CRM systems, and I’ve found Vostality to be the easiest to navigate and understand. It has made day-to-day workflow much more efficient and has improved my confidence in maintaining documentation, managing budgets, completing shift notes, and accessing templates all within the one system. Overall, it has been a very positive experience so far. I’m looking forward to continuing to build additional templates and further streamline my workflow and documentation processes moving forward. What I like most about Astalty is how easy it is to access and use as a Support Coordinator. The platform makes day-to-day workflow much quicker and more efficient, particularly regarding templates, task management, case notes, funding and budget tracking, and uploading documents. It is very user friendly and streamlines a lot of the administrative side of Support Coordination, allowing coordinators to spend less time navigating systems and more time focusing on participants and service delivery."

"Astalty has made my life so much easier. My invoicing time has dramatically reduced and participant information is so easy to record and keep in one place. The support from the Astalty team is amazing. Queries are answered and resolved so promptly that your work is not held up in any way. The regular updates and constant improvements to the program are fantastic. It's a must for Support Coordinators and we also have Allied Health practitioners that use the program."

"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"

"Over 20 years in Client Services Team within Community field including Health Departments I have use a lot of different CRM's. ASTALTY is definitely one of my favourites. It's simple but enough, does every thing you need it to without the complicated components that you never use anyway. Sure there a few things like all systems that could be streamlined, but I'm sure soon enough the Astalty team will put in an upgrade to fix these things. I think because it is specifically designed for purpose there is not all these adds to try to make a system do something it was not designed to do. I have been able to work most parts out myself without having to consult the user guides....this is how straight forward it is.....IT JUST MAKES SENSE. #iluvastalty"

"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"

"Easy to use and support are very quick to reply"

"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "

"I'm very pleased I've been working with Astalty for our organisation for 2 years now. It's comprehensive in all required weekly tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

"Working well for what we need, still learning all the helpful tools it has :)"

"Have recently moved to Asalty from another CRM, and it is so much better! Really easy to use, keeps everything in one place. Love it.The support team are really responsive also which is great when your new to the system and have questions. Would definitely recommend Asalty."

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

"Excellent CRM for NDIS Providers with Outstanding Support. My overall experience with Astalty has been extremely positive. It has become an essential part of running my support coordination business due to its simplicity, reliability, and excellent functionality. The system makes it easy to manage participant records, monitor hours and budgets, generate reports, and create invoices through its Xero integration. What really sets Astalty apart is the customer service. The support team is responsive, knowledgeable, and genuinely committed to helping users get the most out of the platform. Whenever I have needed assistance, I have received prompt and helpful responses. The reporting features are particularly valuable, allowing me to keep track of participant funding utilisation and staff workloads with minimal effort. The e-signature functionality is also very useful for managing service agreements and consent forms electronically. Overall, Astalty provides an excellent balance between functionality and ease of use. It has streamlined many of my business processes and significantly reduced administrative workload. I would highly recommend it to other NDIS providers looking for a practical, reliable, and well-supported CRM solution. * Simple and easy to learn, with an intuitive interface that doesn’t require extensive training. * Outstanding customer support that is always quick to respond and helpful when resolving issues or explaining features. * Local company with a strong understanding of the needs of NDIS providers. * Excellent participant record management, making it easy to store, access, and retrieve information. * Powerful reporting capabilities that help monitor participant budgets, support coordinator hours, and weekly utilisation. * Seamless integration with Xero, including easy batch invoice creation that saves significant administration time. * Extensive reporting options that are straightforward to create, customise, and manage. * Ability to send service agreements, consent forms, and other documents electronically for signature. * E-signature pricing is very reasonable at $1.00 per signature request, regardless of how many documents are included in the same request. "

"A fabulous, no nonsense, easy to use CRM for all of our support coordination and recovery coaching needs! It is very intuitive and visually appealing. Saves me hours each week re the invoicing side of the business. Highly highly recommend!"

"Hands Down the best product, team support and community you could ask for."

"I switched to Astalty from Careview 8 months ago, I've never looked back. Astalty's software is fantastic, cost-effective and their customer service team is incredibly helpful. Thanks Astalty"

"As an independent provider I would strongly recommend Astalty. I have used various CRM systems and Astalty is superior in terms of functionality and ease of use. A big plus is their customer service and support. All my issues are sorted within 24 hours with professional and clear communication. It's by far the best software I have seen in the NDIA space."

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."

"Astalty has been a very useful tool to use as a Support Coordinator. It allows for ease of client management, task tracking, and case noting."

"What a perfect program for all Support Coordinators.I am a registered NDIS provider and have been using Astalty for a few months now. It is user-friendly and does everything from creating tasks/case notes to batch invoicing. It integrates with your accounting software with ease.It also stores all client information accepts multiple file types for upload and gives you easy access to the NDIS support catalogue.It is managed extremely well, there are frequent updates and the support is first-class.It's truly a one-stop shop. I wouldn't go without it."

"Love Astalty. I have used many different platforms in my S/C role, Astalty is by far the most used friendly."

"I have just signed up to Astalty and I love it. I have used 3 other CRM's for support coordination and NONE compare to it. The features are innovative, and I can see that the Team and willing to evolve quickly in a changing space. Love it! Highly recommend!"

"I will be honest, I hesitated in starting, but once I had it set up, I was totally amazed with this program. I know that I have only just started and there are so many great functions. I will get to use them. Thank you for creating such a great program!!!"

"After looking for over a year and a half for a CRM that best fits our business and after trying many others. Astalty was the best!Our staff love the simple design and the minimalistic approach.The support is fantastic with quick responses and a team that is really wanting to help you get the best out of the product.But the thing is that everything just works!"

"A system that keeps on getting better with each feature added. The only downside is the cost per signature per documents, bit of a deterrence on using this option as it can be a large expense at times."

"I highly enjoy using Astalty and would recommend it to anyone within the industry that needs a user friendly, intuitive system. I like Astalty for its intuitive user face. It makes completing my role as an NDIS Support Coordinator incredibly easy and most things are supported by a click of a button. I highly enjoy that there is a support option that includes easy to understand and follow user manuals."

"Good RMS system. Easy to use and not as cumbersome as other RMS I have used such as Childstory and KIDS it could still be better but recent upgrades have been good. Ease of use Client Information Calander and reminders New risk assessment New form generation and custom templates."

"As a small orgainisation this software has made my admin time reduce drastically. its easy to use and just streamlines the tedius tasks which in turn supports my participants funding to stretch further. Great job Astalty"

"brilliant, has been a massive time saver. takes a bit to get use to but has been making our job easier every day "

"Absolutely a game changer ! I love it ! I feel very confident that whether I am preparing for my NDIS audit, or I am needing to check on a co-workers client, Astalty is so user friendly and I can trust that it will provide the exact information at my finger tips. Deciding on what I like most about Astalty is a hard one. From the moment I decided to change my companies client system to Astalty - I have to admit I have not had any issues, Firstly I was impressed with value for money - the costing was something that was a high priority for me. Then their were the other features that I was impressed with ; the ease of use, the regular training, the support provided & the ongoing improvement to the system. I feel that Astalty is and continues to be the best client system I have used, and cannot recommend Astalty enough"

"Excellent program for Support Coordinators. Overall experience has been incredible. From the quick contact when having troubles to everyday tasks running smoother because of their systems. Astalty is easy to use, covers a lot of what we need and is always building on industry changes fast. They are easy to connect with for help and have loads of videos online to follow for support. "

"Had looked at a few other providers and found this Astalty to be Very easy to navigate the instructional videos and booklets are easy to read and follow, the Support when unable to figure something out is very quick and responsive, and the whole program Is extremely reasonably priced. It has made my administration hours tolerable. Comes highly recommended"

"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."

"USER FRIENDLY AND ACCESSABLE. Very happy to have Astalty as my business partner, keeping my client information audit ready and easily accessible. It is a very user friendly application that is forgiving of my mistakes. It is great that our small team can share information in real time with all clients visible. I like being able to check ommissions of inforamtion via reports that assist if updates had not been completed."