Astalty vs Brevity

"Excellent software for support coordination. Easy to use and has many functions such as easy access to the price guide :)"

"Intuitive, easy to use, brilliant, clean and highly functional and affordable! extremely impressed as an independent support coordinator this works well for me. Also, very responsive to contact and suggestions."

"Logical layout and very efficient"

"Over 20 years in Client Services Team within Community field including Health Departments I have use a lot of different CRM's. ASTALTY is definitely one of my favourites. It's simple but enough, does every thing you need it to without the complicated components that you never use anyway. Sure there a few things like all systems that could be streamlined, but I'm sure soon enough the Astalty team will put in an upgrade to fix these things. I think because it is specifically designed for purpose there is not all these adds to try to make a system do something it was not designed to do. I have been able to work most parts out myself without having to consult the user guides....this is how straight forward it is.....IT JUST MAKES SENSE. #iluvastalty"

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"This specifically designed Support Coordination Software is perfect. It's affordable and does everything a SC business could need. It's very intuitive for SC's and provides really great oversight regarding your clients at each step of their journey. I especially like the copy and paste features that makes it easy to transfer details from the software to external documents.The software developers are easily accessible and available for any questions, concerns or problems that you may encounter."

"Great platform. User friendly"

"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"

"Reliable and Efficient Workflow Management Solution I've had a positive experience and found Astalty to be reliable and efficient for managing participant and business compliance. Astalty was a new platform for me, and I have found the program streamlined for workflows and centralising data. I can easily assign tasks, track progress and keep everything organised in one place."

"Working well for what we need, still learning all the helpful tools it has :)"

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"Good RMS system. Easy to use and not as cumbersome as other RMS I have used such as Childstory and KIDS it could still be better but recent upgrades have been good. Ease of use Client Information Calander and reminders New risk assessment New form generation and custom templates."

"Value for money. Actually helped me to accurately be able to bill and stop missing gaps I was working for free! Great, I've recommended to many people in our industry. It is an affordable option that was made for our industry. Tracking the tasks into actual time spent. so I actually got paid the correct hours I was spending working!"

"Great program for all support coordination needs!"

"User friendly. Overall it is affordable and worked well for my simple business structure as a sole trader. Time is money for anyone and as a sole trader any way to reduce administrative hours is welcomed. Business admin is a necessary evil, but my focus is my clients and my passion for getting outcomes drives me. A CM system that supports me to direct more energy toward the actual work is beyond welcomed. Astalty is simple and user friendly, it is generally easy to work out how to use features and I have rarely needed to reach out for support. You can make your use of Astalty as simple or a complicated as you want it to be dependent on your business needs. If you just want to keep basic notes and create invoices, you can. If you want to use it to automate the process from referral all the way through to end of plan reporting, you can. "

"Easy CRM system which has made my life running a company a lot easier. It tracks utilisation, allows for task notes, calendar, and creating of agreements as well.."

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

"Fantastic software - great flow and features, and I love that you can search within case notes."

"Astalty is easy to use and packed full of time saving tools. It's a big step up from the previous platform we were using! I keep finding more useful ways to manage my clients and our integrated processes. I highly recommend Astalty."

"I have not been in the industry very long, so at first I found Astalty quite confusing. But I have found their tutorials and videos and face to face support have been absolutely fantastic! I can now navigate my way around the program for my needs with ease. I would highly recommend for anyone in the industry."

"Being a Support Coordinator, this platform has made my job much less complex, saving time and enabling me a workflow that keeps me on track. It is also quite a simple platform to learn giving you all the resources to support you on the job including videos you can use anytime, and with the package I selected provides email support to help if I ever get stuck. It's been fantastic and the team are so approachable and provide quick efficient service. Highly recommend!!!"

"Excellent productResponsive ownersVery user friendly and efficient"

"Atalty has changed the way we do business and record the support we provide. The intuitive nature of the platform means that we can spend more time with the people we support and less time duplicating records and reports.Becuase it can be integrated with finance platforms like Xero, it also streamlines our payment processes.If you run a Support Coordination Business Do YOURSELF A FAVOUR and arrange a demo with the team."

"I recommend Astalty for any support coordinators or allied therapists who are thinking of moving across to a Client Management System . Total Care Team has been using One Drive and word docs for a few years and with the growth in the business it became evident that a CMS system was needed to streamline procedures and save time .I have trialed numerous CMS and looked at nearly every system on the market and decided on Astalty . The decision has not been a disappointment at all. Saves huge amount of time entering notes in the task window and billable time is more trackable . Fund utilization keeps us more on track and reduces over servicing. Astalty have been very responsive to our individual requirements and resolve any issues we have faced during set up in a timely way. Well done Astalty ( A System That Always Listens to You ) Regards Sussanne P"

"As a Support Coordinator sole trader I'm incredibly happy with Astalty and it's central to my work. Record keeping, noting, billing, plan details and service details, and calendar appointments, are all in one place and work together. I'm most grateful for the ease of noting and tracking small tasks, meaning even when things get really busy I can stay on top of record keeping and invoicing for my small business. And an honourable mention to the support provided which is always fast, friendly and helpful!"

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"

"Support Coordinator Experience - Sole Trader. Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve. Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money. "

"Excellent Support Coordination Platform. Astalty is a great system to use as a Support Coordinator. It is a very user- friendly system that saves significant amount of time by keeping case notes and billing in one convenient place. The NDIS report templates are particularly helpful, as they are easy to access, download, and come with pre-filled information, making report writing much more efficient. I find the KPI tracking feature extremely useful. The graphic display of billed hours provides a clear and easy-to-understand overview of daily performance."

"The Astalty team are reinventing how support coordinator and providers operate in a way that is person-centred, and ultimately, for the good of the industry. Their obsession with customer centric approaches to development and operations is extremely admirable. You'd be silly not to get on board with the team!"

"I have been using Astalty for several years now after trying other CRM's - and I still love it and think its the best Supp Co system for my team. I love that the training is regular and on point & I appreciate the support that I get - in most cases I am answered from my queries, within the day - still a great system and at a competitive cost"

"I have used other softwares while working for other organisations and wanted to trial Astalty when I started my own business. I must say Astalty is an absolute WINNER !! Very easy to use and helps me stay efficient and productive. I am a convert and now have a PRO version of the software for my team :-)"

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

"Very good app! i am totally enjoying my experience."

"I’ve had a really great experience with Astalty so far. The platform is very easy to use and has made managing things much simpler and more efficient. Everything is laid out clearly, which saves a lot of time and reduces stress when keeping track of invoices and information. The support has also been fantastic—quick to respond and always helpful when I’ve had questions. It’s clear the system was designed with users in mind. I would definitely recommend Astalty to anyone looking for a reliable and user-friendly solution."

"Where Support Meets Simplicity. My experience with Astalty has been great. It’s been a valuable and supportive tool that makes coordination much smoother and more organised. I especially like how responsive and easy the team is to work with, and how well they understand the needs of NDIS providers. Once you get familiar with it, it becomes a very practical and efficient system, and it genuinely helps take the pressure off day-to-day coordination. I like Astalty for their reliability, clear communication, and strong understanding of NDIS providers ,as an example, when we needed quick updates and coordination between services, they responded promptly and kept everything organised, which made a real difference to supporting the participant smoothly. "

"Hello it certainly a lot easier still finding my way"

"Absolutely a game changer ! I love it ! I feel very confident that whether I am preparing for my NDIS audit, or I am needing to check on a co-workers client, Astalty is so user friendly and I can trust that it will provide the exact information at my finger tips. Deciding on what I like most about Astalty is a hard one. From the moment I decided to change my companies client system to Astalty - I have to admit I have not had any issues, Firstly I was impressed with value for money - the costing was something that was a high priority for me. Then their were the other features that I was impressed with ; the ease of use, the regular training, the support provided & the ongoing improvement to the system. I feel that Astalty is and continues to be the best client system I have used, and cannot recommend Astalty enough"

"I have started to onboard my organisation and Participant details, Files and documents to the new CRM (Astalty). So far I am finding the video's and instructions are easy to follow and I am amble to do this at my pace, while still working on participant tasks and files."