Astalty vs Brevity

"As the owner of Blooms Disability Services, I can honestly say we have tried so many different rostering and management systems, and nothing compares to Astalty. It genuinely makes owning and running a disability provider so much easier. The template feature alone is a game changer, and having the NDIS Pricing Guide already integrated saves so much time and stress. There are so many features available, and I feel like I’m only just getting started with everything it can do. Astalty has made transitioning participants, onboarding new employees, and managing compliance far more streamlined and efficient. Thank you for creating a system that truly supports providers while also improving the experience for participants and staff."

"The best software."

"I have been using Astalty for several months as an independent Support Coordinator. It is just fantastic!!I can't thanks James enough for his responsiveness to my questions and suggestions.I am generating many more billable hours than when using other CRM software as the way Astalty is set up makes recording billable time very easy.Invoicing has been seamless.👍🏽👍🏽👍🏽I'm looking forward to each update because the product just gets better and better at a completely reasonable price.Yes: there are some minor tweaks I'd like, but I'm confident they will come through in the near future.Overall I'm a very happy customer."

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

"ASTALTY FOR THE WIN. Absoloutely love all functions. Case notes, billing, reports and templates are all seamless and time saving. User friendly and completely relevant with nothing that is not utilised. I have never enjoyed the admin side of my work so much. Astalty has been easy to learn and fully functional for my role as Support Coordinator. "

"I have started to onboard my organisation and Participant details, Files and documents to the new CRM (Astalty). So far I am finding the video's and instructions are easy to follow and I am amble to do this at my pace, while still working on participant tasks and files."

"Very intuitive and easy to use software. Highly recommend for Support Coordinators."

"Fantastic software! Astalty has been great for my role as Support Coordinator, It easy to use, along with the ability to use multiple functions/ reports to gain easy accessible information in order to support my participants effectively. Astalty has been easy to use and makes my day-to-day case noting / work more efficient. The reports and being able to have information at the ready when needed has ensured my job is accurate."

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"

"An amazing experience, over the past 14 months. As someone with a disability, I have found it extremely smooth to be able to provide support to other participants within the NDIS. Integrating with Xero and now my Outlook Calendar has made a usually overwhelming process smooth and seamless.The team are amazing at supporting users with maximising the benefits and use within the program. Very knowledgeable and experienced.Highly recommend Astalty and the team for CRM!⭐⭐⭐⭐⭐"

"I can't say enough good things about Astalty. Customer service has been fast and always spent the time to listen to our individual needs. The CRM is fast and easy to use on the go. With 2FA I know our Data is as safe as can be."

"We have only recently changed to Astalty and it has been amazing. The service is incredible, they are so helpful even though I have had 101 questions and they have adapted with us. We have found Astalty has already assisted with minimising some administration tasks which is a significant cost saving to the company. Would recommend"

"I have only been using the Astalty software for a short time but I am impressed with how easy it has been to set up and use. I have used other software over the years but Astalty has features that make it better in my opinion. The software enables you to send e-signature requests for any documents you need signing which is a great function when you are working in remote areas or where there is a lot of travel. I would recommend Astalty software to any Support Coordinators or Psycho-social recovery coaches."

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."

"Logical layout and very efficient"

"As newcomers to Astalty, we are pleased to say that we are extremely satisified with our experience so far.Compared to other software alternatives we've utilized in the past, Astalty stands out due to its personalized support, regular follow-up phone calls, prompt email responses, frequent cheat sheet updates, and comprehensive instructional videos.Our transition to Astalty has been nothing short of delightful, and we are really happy with this business decision."

"We are a small NDIS Support Coordination organisation and have been using Astalty for a year. All our staff are extremely happy with both the system and available functions. It supports our processes well and requires very little training to implement. We also utilise easy and on-demand instruction videos and prompt customer service replies."

"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"

"Exceptional Support and great software."

"Transition into working for Myself. Astalty has been the difference between making the transition from working for a large company to successfully working for myself, I could not have done it without Astalty. I tested several others when trying to decide what product would work best for me and Astalty has exceeded my expectations. It is is easy to use, great value for money with great support behind it-what more could you ask for. "

"This is such a great program to use for support coordination."

"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."

"As an NDIS Support Coordination service, we need systems that are intuitive, reliable, and truly understand the sector—and Astalty delivers."

"Intuitive, user friendly platform designed for Support Coordination. Astalty is an intuitive platform, which makes Support Coordination a breeze. Every feature is well thought out and I hardly have to check the manual of use, but when I do, its very easy to find the answer I am looking for."

"Great platform, would highly recommend. The service is very prompt with any issues."

"As an independent Support Coordinator, Astalty is an easy-to-use program that has significantly improved my workflow. It alerts me when reports are due and notifies me if I haven't made contact with a client for a certain period, among other fantastic functions. One of the standout features is its seamless integration with Xero, which makes invoicing a dream. Plus, their support is second to none. Highly recommend!!"

"Easy to use system. My over all experience has been positive and a good effective system to use in the workplace. It does what is required. Easy to use system, with step by step assistance when needed. The system is categorised with and well labelled. "

"I've been using Astalty since starting my business (Chameleon Psychosocial Recovery) at the start of this year and have only had positive experiences. As a platform it is very user friendly and aligns perfectly with what I need to use it for. I still haven't even explored some of the more recent features, which I'm excited to do as my business grows!"

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

"Great and user friendly. Astalty provides the easiest experience I’ve ever had—simple, intuitive, and perfect for managing NDIS support coordination. Astalty is truly one of the best all-in-one software solutions for Support Coordinators. Its user-friendly design makes it incredibly easy to navigate, even for those new to digital systems. What really stands out is how it streamlines NDIS support coordination—turning what can often feel like overwhelming admin into a smooth, efficient, and even enjoyable process. With Astalty, managing client information, tracking services, and handling compliance becomes far simpler, allowing Support Coordinators to focus more on delivering quality support rather than getting stuck in paperwork."

"We used to use a different program and then I took a gamble on Astalty. What a difference this has made. The support team are amazing and all requests made to them for improvements seem to be taken on board. A delight to work with and so very easy to keep track of things for participants."

"This specifically designed Support Coordination Software is perfect. It's affordable and does everything a SC business could need. It's very intuitive for SC's and provides really great oversight regarding your clients at each step of their journey. I especially like the copy and paste features that makes it easy to transfer details from the software to external documents.The software developers are easily accessible and available for any questions, concerns or problems that you may encounter."

"A Game-Changer for Support Coordination. My overall experience with Astalty has been extremely positive. It has become an essential part of my day-to-day operations and has helped me manage my growing caseload more effectively. The system is intuitive, reliable, and designed with Support Coordinators in mind. I particularly appreciate how it reduces administrative burden, allowing me to spend more time supporting participants and families. I would highly recommend Astalty to any Support Coordinator or NDIS provider looking for a comprehensive and user-friendly CRM solution. Astalty has completely streamlined my workflow as a Support Coordinator. The platform is easy to navigate, saves me significant time on administration, and keeps all client information, notes, tasks, and documentation organised in one place. The automation features and reporting tools have improved my efficiency and helped me provide a better service to my clients."

"The best platform to keep clean and organized case management data."

"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"

"Just started and it looks great"

"Astalty is the 5th Support Coordination software package that I looked at, and within the first few days of trialling it and getting feedback from my support team, I had decided to go ahead. I am now 3 months into using Astalty.Astalty is logical and intuitive, and ultimately easy to use.I would encourage new SCs, PRCs and in the future, Navigators, to adopt it as early as possible.Trust me, it's easier to get set up when you only have a few clients to add.While you have the time available, become familiar with the systems, learn how to add implementations to NDIS plan budgets so that you can easily track client spending, and then customise what you need as you grow.1 change that would be useful is the ability to create a client record by uploading an NDIS plan to Astalty. Once the plan format settles after the changeover to PACE is completed this is likely to be easier to implement.Thanks for providing a good solution."

"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."