Astalty vs Brevity

"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"

"Amazing Astalty - Love them. Overall they are amazing. They continue to update to meet the needs of the Coordinators as the NDIS changes. Love Astalty. It has streamlined my business. It helps me capture billable work, find and save documents in one place. Templates easy to find and pre populate with Participants information. I've been using it for approx 2 years and can't imagine doing my job without it."

"Reliable and Efficient Workflow Management Solution I've had a positive experience and found Astalty to be reliable and efficient for managing participant and business compliance. Astalty was a new platform for me, and I have found the program streamlined for workflows and centralising data. I can easily assign tasks, track progress and keep everything organised in one place."

"Easy to use, straight forward and simple to update invoicing"

"Astalty has increased my productivity 10 fold. So quick to do invoices and record all discussions, activities and documents."

"Good overal system. Excellent - The team are very responsive and take on board constructive feedback about features you'd like to see added or improved. ASTALTY has been relatively straightforward to learn. It also comes with training video's and slides that take you through every process step-by-step."

"(Written on behalf of Tara Sayer Support Services) - I've found Astalty really easy to adapt to, and it's been a boon for my business. It feels as though someone was looking over my shoulder at what I used to do for hours every week, and created a program to make elements of my working week now to be much, much quicker. It's great."

"I just spent two whole days doing stress free uploads, notes, and tasks.Yesterday I decided to trial a few new crms as mine weren't working for me anymore.But I kept coming back to this one.So easy to use!!!There's nothing I need to do at the end of the day as a sole trader.So when I'm finished work, I'm finished!!Everything is within this system.Why didn't I do this sooner?Kicking myself for wasted hours now."

"I can't say enough good things about Astalty. Customer service has been fast and always spent the time to listen to our individual needs. The CRM is fast and easy to use on the go. With 2FA I know our Data is as safe as can be."

"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"

"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"

"As a small orgainisation this software has made my admin time reduce drastically. its easy to use and just streamlines the tedius tasks which in turn supports my participants funding to stretch further. Great job Astalty"

"Great CRM! Our experience has been nothing but positive. Representatives are always knowledgeable and easy to get in touch with. We use it for Support Coordination and would not every consider moving anywhere else. It is the most user friendly CRM we have used for Coordination, and does everything in line with requirements of our role."

"As a business coach for NDIS providers, I’ve seen firsthand how much my clients love Astalty. It helps automate invoicing, compliance tasks, streamline rostering, and improve progress note workflows. Affordable, reliable, and perfect for startups and growing disability services. Highly recommend!"

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

"Amazing Database for Support Coordination"

"Astalty is by far the best program I have used as a support coordinator. It has everything to make my job easier, and when I think of something that I need, I can contact the local team and they will more often than not be able to create the functionality. They also have weekly training sessions which are fantastic. The integration with Xero and Docusign is awesome too. I cannot recommend Astalty enough."

"Started with the system march 2023 but gave up as it was quite under developed. Started using it again Dec 2024 and was amazed by its progress, well done with all the improvement!"

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"

"When started my own business, I was really confused on who to trust for back office operations system. Now, after almost 2 years, I am so much convinced and happy with the choice of going with Astalty. Despite having basic background on EEP, I am self managing all day to day operations and invoices to clients directly from Astalty. Thanks to user friendly easy front end that keeps life easier, rather than running after accountants or assistants. Worth of each penny spent. FAQ and videos are awesome to understand more on system flow. Keep up the good work fellas"

"This system is so easy to navigate, it is a all in one system. Makes my job easy. I highly recommend this program."

"I have recently started to use Astalty for my Support Coordination business and so far it has been great, easy to use and also lots of guidance and communication from the Astalty team. Would defiantly recommend to others!"

"As a support coordinator I have found Astalty very userfriendly and the staff are incredibly responsive to any queries. The software streamlines everything for you which allows you to focus on the actual service delivery. Highly recommend!"

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"I cannot rave more about this! I signed up for another software program and whilst it met my needs, does not match up to the convenience, structure and thoughtfulness of Astalty. I made the move as soon as I heard Astalty were offering rostering software and I am 100% satisfied that I did it and only wish I did it sooner!"

"Great tool! Highly recommend. Excellent- been using for over 3 years and love it. I have recommended to others for the positive reasons mentioned above. Customer support- team are VERY responsive to challenges/issues. Ease of use- training videos help but navigation is easy enough on first use. Value for money- great value software for all business sizes. Secure- the platform is secure and safe to use for sensitive information."

"After trying several systems, Astalty has proven to be the best by far for my Support Coordination business! The support they provide is truly second to none – their response time and knowledge are outstanding. I love how perfectly Astalty caters to my specific needs, offering everything I require without unnecessary features, unlike many generalized or profession-specific alternatives. Plus, their affordability is remarkable, especially considering the exceptional value and comprehensive features I receive compared to other systems. I'm incredibly happy I made the switch to Astalty!"

"We started using Astalty software in around January and have been extremely happy with the platform. The team has been fantastic in implementing changes based on our requests, always listening and building new features tailored to what we need for our clients. The service is exceptional, with very quick follow-up times whenever we need support. Having tried other rostering apps in the past, we haven’t experienced the same level of success that we’re now seeing with Astalty. All of our staff consistently comment on how user-friendly the system is, and having all of our forms built into the platform has made recording data an absolute breeze, especially for NDIS requirements."

"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"

"Astalty is incredibly easy to use, with a well-designed workflow, Links to Xero well."

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"Healthy Emporium has been using Astalty since July 2023. Looking into new CRM providers was overwhelming with so much on the market however when we connected with Astalty we knew it was the platform we wanted to be on. The task seemed overwhelming moving all our participants data across from one CRM to another but Astalty supported immensely in that process. In the past year since switching the growth of the Astalty CRM has been AMAZING. They take on board the feedback we provide and adapt what they can to make our jobs easier. The features Astalty provides has really minimised our admin time and started to streamline things for us. Highly recommend you won't be disappointed in fact you will be disappointed you didn't do it sooner once you get in and realise just how good it is."

"Great software !"

"I have been using Astalty for several years now after trying other CRM's - and I still love it and think its the best Supp Co system for my team. I love that the training is regular and on point & I appreciate the support that I get - in most cases I am answered from my queries, within the day - still a great system and at a competitive cost"

"Astalty is the perfect software for me. It meets all my needs. The team listens and responds quickly to our needs and tries to install upgrades to ensure using Astalty and the admin side of the business is easy. Very Happy."

"Transition into working for Myself. Astalty has been the difference between making the transition from working for a large company to successfully working for myself, I could not have done it without Astalty. I tested several others when trying to decide what product would work best for me and Astalty has exceeded my expectations. It is is easy to use, great value for money with great support behind it-what more could you ask for. "

"Astalty is the perfect CRM for effective document and invoice management. It is a high preforming platform backed by a fantastic and responsive team! - could not ask for better support and service. - Thanks #TeamAstalty"

"I’ve had a really great experience with Astalty so far. The platform is very easy to use and has made managing things much simpler and more efficient. Everything is laid out clearly, which saves a lot of time and reduces stress when keeping track of invoices and information. The support has also been fantastic—quick to respond and always helpful when I’ve had questions. It’s clear the system was designed with users in mind. I would definitely recommend Astalty to anyone looking for a reliable and user-friendly solution."

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."