Astalty vs. Brevity — NDIS Software - Astalty
Astalty Logo

NDIS Software

Astalty vs Brevity

The two products

Them

Brevity

Brevity is an end-to-end provider platform for disability, aged care, and allied health organisations, with tools for rostering, invoicing, client management, payroll, and compliance. It supports multiple funding streams including NDIS, HCP, and CHSP.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Google Reviews

Don't take our word for it

Real reviews from Google — 4.9 out of 5.0.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

"Streamline fast software which I've only seen grow and grow into even better software!!!"

CB

Chrissy Brown

"I have been using Astalty for 6 months now and this has made my job so much easier.A great software that has everything a support coordinator needs to get the job done whilst minimising the time spent completing admin tasks.Very affordable compared to others on the market, easy to use and fast response to support when needed."

RA

Racheal Anderson

"I recommend Astalty for any support coordinators or allied therapists who are thinking of moving across to a Client Management System . Total Care Team has been using One Drive and word docs for a few years and with the growth in the business it became evident that a CMS system was needed to streamline procedures and save time .I have trialed numerous CMS and looked at nearly every system on the market and decided on Astalty . The decision has not been a disappointment at all. Saves huge amount of time entering notes in the task window and billable time is more trackable . Fund utilization keeps us more on track and reduces over servicing. Astalty have been very responsive to our individual requirements and resolve any issues we have faced during set up in a timely way. Well done Astalty ( A System That Always Listens to You ) Regards Sussanne P"

SP

Sussanne Pyers

"Support like I have never seen Support before, these guys rock Support. Had an integration issue, raised it, response in 10 minutes, issue no longer an issue - all solved in 20 minutes via email.Astalty Rock!!!!!"

AG

Aaron Goldwater

"I've used numerous CRM systems for support coordination and case management, and Astalty is the best, by far!Astalty is incredibly well priced and represents insane value for money. You're not capped in any way re the number of Participant profiles you can create like other platforms (which also cost 3 times as much per month). The responsiveness of the team and the help guides and videos make everything super clear, and the invoicing component is BRILLIANT. I'm not a Xero user, and have no issues at all managing the invoicing side of things in Astalty. I was adament I would keep my manual invoicing process in place when I made the switch to Astalty, but the boys convinced me to trust the system - and as a result I've now got an extra 2 to 3 hours a fortnight!"

JP

Jamie Payne

"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."

TD

Tom Van Dam

"I love this software program - it's a game changer and so easy to use!!"

KC

Kelly Crollick

"Astalty is our 3rd CRM as Support Coordinators, and hands down beats all the others, in functionality, responsiveness to feedback/suggestions for improvements, and cost! It has streamlined so many of our processes, saving us valuable admin time, which of course means more time we can focus on supporting our participants. Highly recommend!"

SP

Samantha Potter

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

JD

Janny Domenie

"Amazing software, simple design, efficient and great support from the software creators"

KB

Kay Burns

"Astalty is an exceptional platform for NDIS Support Coordinators, making day-to-day tasks seamless and incredibly easy to navigate. The user-friendly design allows for efficient management, saving time and reducing stress. I highly recommend it to anyone looking for software that truly enhances workflow and is intuitive to use. A game changer for anyone in the field!"

DT

Donna Tran-Walker

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

KH

Kelly Van Houten

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

LW

Liz Wilson

"Astalty is an incredible tool for Support Coordination. Our team appreciates the consistent updates and advancements that are provided to improve processes and increase effective time mangement, the incredible response time and the features are a serious game changer in the daily function and compliance within our roles. Thank you to the whole team!"

LS

Laara Sergeant

"Astalty is by far the best program I have used as a support coordinator. It has everything to make my job easier, and when I think of something that I need, I can contact the local team and they will more often than not be able to create the functionality. They also have weekly training sessions which are fantastic. The integration with Xero and Docusign is awesome too. I cannot recommend Astalty enough."

NE

Nicholas Evans

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"

C

Corina

"Being a Support Coordinator, this platform has made my job much less complex, saving time and enabling me a workflow that keeps me on track. It is also quite a simple platform to learn giving you all the resources to support you on the job including videos you can use anytime, and with the package I selected provides email support to help if I ever get stuck. It's been fantastic and the team are so approachable and provide quick efficient service. Highly recommend!!!"

DS

Delia Schiller

"You are honestly the best. Is there anyway you can have one of those little things and the end of our Password so we can disguise what we have typed?"

TB

Tracy bridge

"Love this Program, It's simple to use but packed with great features & it just keeps improving. Great user guide, just in case you do get stack and also Astalty live training online now. I haven't made it to as many sessions as I'd have liked but this is a fantastic support.Love it.Thanks to Jonathon 7 the team,Narelle"

W

wgrno1

"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"

J

Joanne

"Astalty has everything you need to be able to provide effective and professional support coordination services. The invoice process is so easy and there is no double handling. James and Jonathan have and continue to update the program to ensure it meets service provider needs as well as providing high quality and personal support and communication when needed. James and Jonathan are only an email or phone call away when you need help and assistance. Brilliant program, brilliant company."

BM

Brooke Moloney

"Astalty has been a great tool for my small business. It is easy to navegate. Getting in touch with the support team is easy and they have links to their websute where you can learn how to make the most of it. I'm very happy with it to date."

LC

Luis Fuentes Cid

"I have recently started using Astalty has been such a great program to use. It's easy to use. Makes work much more efficient creating a much easier workflow"

KA

Kaylene Anderson

"Really enjoying Astalty so far! Simple UX design, lots of support offered and easy to understand tutorials. It's already saved me heaps of time (and headaches)."

RE

Rhian Evans

"Astalty is fantastic! It's so user friendly. Quick and easy to set up participant profiles and if I've ever needed help Jonathon or James have also been a phone call away for support. By far the BEST Support Coordination software I've ever used! Thanks Astalty!!!!!"

JP

Jess Pearce

"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team. Seriously time saving and great organisational tools is just the tip of what this app and these guys can do. Private practice Social Workers, Specialist support coordinators and allied health professionals - will love the functionality and connectivity this brings to case management, documentation storage, billable hours, invoicing, task tracking... Now with the addition of a calendar linked to tasks this team are working hard to meet your private practice goals - Astalty works harder so you can work smarter xxx"

S

Sandra

"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"

SW

Sarah Wilkinson

"I'm still only trying it out and learning so far. I have some struggles navigating item lines its just wont work at all, will be keep trying and see how i go in a week time. "

ES

Ekaterina Smith

"The after sales service is exceptional!James and Jonathan are super quick with responses and nothing is too much trouble!"

SH

Sarah Halloran

"I have used other tools before and they were all very clunky. Astalty makes everything so easy and the updates and adjustments to changes within the NDIS happen so quickly that it really takes a lot of the stress out of it. I love the templates and how everything happens automatically; Referrals, enquiries, invoices, Xero, my website - it all integrates and saves me hours and hours that I can spend supporting my participants. The customer service is quick to reply and always super helpful. I recommend Astalty to anyone wanting to run their business efficiently. Big thanks to Jonathon and the Astalty Team!!"

SY

Sarai Yates

"Astalty has been a godsend to my business. Its functionality is outstanding, it has been very well developed to deliver a great platform for my work as a support coordinator. I have used many other platforms over the years and nothing has compared to Astalty. I could not speak more highly of it."

JO

Jonea O

"Working well for what we need, still learning all the helpful tools it has :)"

KL

Kassidy Leslie

"Our support coordination team moved from Splose to Astalty and the team could not have been more supportive. They helped to ensure our transition was as smooth as possible, providing information quickly to ensure that we were on track and even helped to add an new small feature that was really important to us. Thanks to James, Jonathan and Joshua for all your support! Rachel, Contemporary Coordination."

RL

Rachel Lafain

"The Astalty team are reinventing how support coordinator and providers operate in a way that is person-centred, and ultimately, for the good of the industry. Their obsession with customer centric approaches to development and operations is extremely admirable. You'd be silly not to get on board with the team!"

JB

Josh Byron

"Astalty is the best program I have used, I am a support coordinator and have tried a few programs and none match up to Astalty, it has halved my admin time, and the support is 10/10."

TC

Toni Channing

"I find the program easy to navigate and love the features and support team."

NM

Nic Mortimer

"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"

KB

Kalee Burns

"As a Support Coordinator, I have used a number of different CRMs - however Astalty is by far the best. It makes record keeping, invoicing and reporting that much easier!"

RS

Rachel Simmons

"Astalty is a fantastic platform where I can keep all my client management records, generate invoices, create NDIS forms and reports beautifully integrated into my client base, utilise a calendar and having all that information stored securely.Jonathon and his team are incredibly responsive when it comes to answering questions and solving issues AND they provide regular free training on a range of NDIS issues not just Astalty. I'm so glad that I joined up to the Astalty community it just makes my life as a very small support coordination business so much easier."

JB

Julie Brooks

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