NDIS Software
The two products
Them
Brevity is an end-to-end provider platform for disability, aged care, and allied health organisations, with tools for rostering, invoicing, client management, payroll, and compliance. It supports multiple funding streams including NDIS, HCP, and CHSP.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout — unedited.













Customer Reviews
Real, verified reviews from Google and Capterra.
"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."
Allison Falzon
"Industry Leader. Astalty’s customer support has been excellent. They have supported our entire team to ensure we know how to use Astalty effectively. The software itself is easy to navigate, and you can tell it has been developed by people who truly understand the industry. Not only have I reclaimed days’ worth of time previously lost to administrative tasks, but my team has also been able to gain back valuable time. This, in turn, significantly benefits our clients, as we are now able to focus more on meaningful interactions with them. A huge well done to the team. and the entire support staff who helped us transition in a short period of time with ease. We are genuinely excited to be part of the Astalty family. The customer support works excellent. The software is user-friendly and highly relevant to the tasks we need to complete on a daily basis."
Chelle
"Powerful App That Has Saved Me Time. I spent a couple of weeks searching for the right app, and Astalty was the best fit I found. The functionality is great, with many small features that are genuinely helpful. As a small business starting out, the free trial was useful and led me to purchase a subscription. It has allowed me to stop using several separate apps and has reduced a lot of wasted time. Astalty includes most of the features I was looking for in one platform. My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders. Compared with Akuety, Astalty feels much more advanced and better suited to how I work."
Gavin
"Excellent System for Time Tracking and Case Management. Love the way it keeps my support coordinators and myself accountable for the week. it has definitely helped to hit billable targets. I love how Astalty helps keep track of billables and keeps me on track. It makes it much easier to manage my day, record billable time as I go, and stay organised with participant tasks, appointments and follow-ups. Having everything in one place helps reduce missed billables and keeps me focused on what needs to be done "
Melanie
"Thankyou Astalty! Astalty is very responsive and we always have our request attended to in a timely and efficient manner. "
Samantha
"A Game Changer for My Support Coordination Business. Astalty is the first and only CMS I've used as a Support Coordinator, and I couldn't be happier with it. Prior to starting my own business, I worked in a Support Coordination role without a dedicated CMS, relying on multiple systems, spreadsheets, templates and manual processes. Looking back, tasks took significantly longer and there was much more administrative burden. Moving to Astalty as a sole trader was honestly a game changer. It's truly a one-stop shop for Support Coordinators. Easy to navigate and user-friendly. - Affordable pricing, particularly for sole traders and small businesses. - Comprehensive training resources and ongoing support. Regular updates and improvements based on user feedback. - All-in-one platform for client management, case notes, reporting, invoicing and compliance. - Saves significant time on administration tasks."
Tara
"⭐️⭐️⭐️⭐️⭐️"
Melissa Stephenson
"A great system, easy to learn to work with in the NDIS space, it is easy to navigate and locate participant details at the touch of a button. Sherree, BAble Support Coordination"
Sherree Towsey
"Astalty is quite easy to use, not clunky. Record keeping and editing functions are good. Could use some help with a search function and also I'm having trouble with logging in occasionally - I need to hit refresh to gain access sometimes.Thanks for a useful product."
Support Coordinator
"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."
Lachelle
"Astalty has streamlined by invoicing and note keeping practices"
Jack bruce
"I have only been using Astalty for a month, but so far it has been great. it is very user friendly, it meets my needs a Support Coordination service provider and it will support my business to grow."
Lauren Laidlaw
"(I wrote the below review 2 years ago and I'm still with them. The review is still accurate. My company has tripled in size since the original review and it has grown with us. The changes in the platform have been what we have been asking for with a few extra we didn't. If you're looking for a platform for Support Coordination stop looking Astalty is the best)I signed up to Astalty after trailing a few other premium platforms. I am very glad I did and have not regretted my decision.Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks.James has been incredibly responsive with minor bugs and feedback. Most of the time he knows there is an issue before I do. When I find an issue/bug its fixed the same day. Communication is fantastic. James encourages feedback and I genuinely feel I have a say as to what features should be included. It almost feels like it was built just for me. I have several other support coordinators who use the Astalty and they are grateful we switched. It saves them so much time tracking tasks and doing admin and they can provide more support to our participants. As an owner/manager Asltaly provides clear and easy-to-see data on how we are tracking billable hours and funding. I almost don’t want to recommend Astalty as I feel it gives me an edge over the competition 😊"
Andrew McCully
"I switched from another software to Astalty and it was cheaper with more functionality and so easy to use! If I ever have any questions, they are answered within the same day and they are always making changes to the software for the better."
Rebecca Austin
"I cannot rave more about this! I signed up for another software program and whilst it met my needs, does not match up to the convenience, structure and thoughtfulness of Astalty. I made the move as soon as I heard Astalty were offering rostering software and I am 100% satisfied that I did it and only wish I did it sooner!"
Kate Davey
"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"
Jenny Quinane
"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."
Tamara Tye
"Hello it certainly a lot easier still finding my way"
Donna Corbett
"I'm very pleased I've been working with Astalty for our organisation for nearly 2 years now. It's efficient, comprehensive in all required tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"
Yvonne Crew
"Astalty has been a fantastic platform to work with. It’s incredibly user-friendly and, once it’s set up correctly, it really streamlines day-to-day workflows and saves so much time. The features are intuitive, making it easy to navigate and manage tasks efficiently. As someone working in the NDIS space, I’ve found it to be a valuable tool for keeping processes organised and improving overall efficiency. It’s clear that a lot of thought has gone into creating a system that genuinely supports its users. Highly recommend!"
Shelby Theunissen
"Astalty has been such a great program to use. It is so easy and streamlined it makes work much more efficient and creates a much easier workflow. Would recommend!"
James Moutafis
"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."
Dalton Hall
"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."
Nicki Brunton
"I do find Astalty very helpful in my work.It help me to be productive an efficient."
Anne Achten
"Astalty is an exceptional platform for NDIS Support Coordinators, making day-to-day tasks seamless and incredibly easy to navigate. The user-friendly design allows for efficient management, saving time and reducing stress. I highly recommend it to anyone looking for software that truly enhances workflow and is intuitive to use. A game changer for anyone in the field!"
Donna Tran-Walker
"Astalty platform is a great CRM for NDIS Support Coordination client management."
InVision Supports
"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."
hugh baulderstone
"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."
Linda Grellet
"After trying several systems, Astalty has proven to be the best by far for my Support Coordination business! The support they provide is truly second to none – their response time and knowledge are outstanding. I love how perfectly Astalty caters to my specific needs, offering everything I require without unnecessary features, unlike many generalized or profession-specific alternatives. Plus, their affordability is remarkable, especially considering the exceptional value and comprehensive features I receive compared to other systems. I'm incredibly happy I made the switch to Astalty!"
KIM HALHEAD
"Amazing Database for Support Coordination"
Tammy Elliot
"Great CRM! Our experience has been nothing but positive. Representatives are always knowledgeable and easy to get in touch with. We use it for Support Coordination and would not every consider moving anywhere else. It is the most user friendly CRM we have used for Coordination, and does everything in line with requirements of our role."
Josie
"Just started to use this software based on many recommendations by other coordinators. I have found the setting up of clients and invoicing to be easy once it is all navigated. Looking forward to utilising all its other features as I continue to learn the system."
Emily Balsarini
"Absolutely love Astalty to meet our business needs. I have have used this system in my role as Support Coordinator as well as Allied Health. I love the ease of use and all the features it has to offer. Highly recommend!!"
Jodi Potter
"Easy to use. Very positive. It is simple to use and understand. There are lots of instructional videos and FAQs that more often than not answer any questions I have. find Astalty easy to use. I like how simple it is to search through notes/tasks to find specific information. It makes compliance easy with auto-filling documents with participant information. They implement new ideas to help keep up to date with the forever changing landscape that is the NDIS. I like being able to include alerts at the top of a participant's profile to ensure my colleagues are aware of pertinent information if they need to work with my participant for whatever reason, thus improving safety and quality of service provided to our participants. "
Alexandra
"Great system for support coordination & support team are great"
Mandy Kentwell
"Being technologically challenged, Astalty has been my saviour. The ease of note taking, completing and editing details and invoicing has made my life easier and saving me so much time. In addition to that, I love the fact that participant details, goals, etc, all have the copy and paste icon allowing transfer of information so much simpler."
Carolyn Walker
"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"
Janelle Kingma
"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team.It has grown so well now that we had to come back.Simply love it."
Supports In Sync
"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider.This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn.The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup!Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."
Elizabeth Hickey
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