Astalty vs Brevity

"Best Support Coordinator system. Astalty has made my job as a Support Coordinator easier and more efficient. The system is intuitive, straightforward to use, and requires minimal training, allowing me to work more productively from day one. Astalty makes my job as a Support Coordinator easier and quicker. The system is very easy to learn and straight forward to use."

"Best software for support coordinators. It has everything you need, is incredibly easy to use, and the customer service is very good so far. I recommend doing the free trial, you won't want to switch back to any other software once you experience Astalty!"

"We love Astalty it helps us save time and keep all out documents in one place. Love it!"

"I have used other softwares while working for other organisations and wanted to trial Astalty when I started my own business. I must say Astalty is an absolute WINNER !! Very easy to use and helps me stay efficient and productive. I am a convert and now have a PRO version of the software for my team :-)"

"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"

"As an NDIS Support Coordination service, we rely heavily on systems that are intuitive, reliable, and built with a genuine understanding of the sector. Astalty has exceeded every expectation. The platform is beautifully designed—clean, modern, and incredibly easy to navigate. Every feature feels purposeful, and the workflow just makes sense. It’s rare to find software that balances aesthetics with functionality so well, but Astalty achieves this effortlessly. What truly sets Astalty apart, though, is their exceptional customer service. The team is responsive, knowledgeable, and genuinely invested in helping services like ours succeed. Their dedication to continually improving the product, listening to user feedback, and staying aligned with NDIS requirements is evident in every update. Astalty has become an indispensable part of our operations. It supports our team to work efficiently, maintain high-quality documentation, and stay focused on what matters most—supporting participants. We couldn’t recommend it more highly."

"The team at Astalty has provided excellent customer service to AHR SUPPORTS to date. The software is custom built for COS work which shows in the details. I would highly recommend any org that was a COS function to consider Astalty."

"As a small independent Support Coordination team, Astalty has changed the way we do business! We’ve finally let go of the admin tasks and spreadsheets that were consuming so much of our time, we’re now more productive and efficient. Our participant data is secure, organised and easily accessible. The interface is intuitive and user friendly, and adding and tracking tasks is a breeze.The training content available is very helpful, and the customer service and helpdesk is professional and responsive.It really has boosted our business productivity and we are so glad we made the jump."

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"Astalty has been excellent for any Support Coordination needs and is easy to use, highly recommend; further bonus getting the support from James & Jonathon."

"Astalty has streamlined by invoicing and note keeping practices"

"A very simple to use system, whilst versatile in record keeping, task management and client management with a Team Approach. The automatic save feature in Notes and Tasks, is brilliant."

"I just spent two whole days doing stress free uploads, notes, and tasks.Yesterday I decided to trial a few new crms as mine weren't working for me anymore.But I kept coming back to this one.So easy to use!!!There's nothing I need to do at the end of the day as a sole trader.So when I'm finished work, I'm finished!!Everything is within this system.Why didn't I do this sooner?Kicking myself for wasted hours now."

"Asalty is very easy to use and manage."

"Quick and easy. Very understanding and basic and overall easy to access and for understanding the layout is to setup. Quick and easy to use. easy to login into great idea for first time users. really basic on information."

"It’s been an absolute pleasure working with Astalty. Their dedication to cyber security and data protection is impressive and aligns perfectly with our philosophy at Empire Technologies. Collaborating with a team that values such high standards makes our work even more rewarding. It's been a great journey helping them maintain their ISO27001 certification and improve their internal processes. When you work with a team that’s as dedicated as Astalty, it makes our job so much more fulfilling. We look forward to continuing our partnership!"

"I have found astalty to be very well designed easy to use. I love that it stores everything I need in one place and I can quickly access information when needed. The astalty team are always available and friendly. I highly recommend this software to all support coordinators."

"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."

"Very easy to use. Much better than our old system. Very easy to navigate and pretty self explanatory. Is well organised, easy for admin and staff to use. Very easy to use, flows really well -They are open to feedback and will add features you need if it will help other organisations as well -Links with our website well. "

"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."

"Easily one of the best platforms around for Support Coordinators. We absolutely love using Astalty. As Support Coordinators, having a system that is easy to use, reliable, and continually evolving is essential, and Astalty delivers on all fronts. The standout feature, however, is the Astalty support team. Their responsiveness, expertise, and willingness to help are exceptional. They genuinely listen to user feedback and continually improve the platform to meet the needs of the NDIS sector. We highly recommend Astalty to any NDIS provider looking for a quality management system backed by outstanding customer support. The platform is packed with practical features that make managing participants, documentation, and compliance requirements significantly easier. The training videos are clear and comprehensive, making it simple for both new and experienced staff to get the most out of the system. Amazing Support team Keeping up with compliance and process changes"

"A Surprisingly Simple, Streamlined System for NDIS Support Coordination. My overall experience with Astalty has been extremely positive. In a sector where many systems feel clunky, outdated, or overly complicated, Astalty stands out for its simplicity, speed, and user-friendly design. It genuinely reduces administrative friction and supports efficient, accurate management of NDIS participants. For Support Coordinators juggling high caseloads and complex needs, having a system that “just works” makes a noticeable difference. Astalty has become one of the easiest platforms I’ve used in the field, and it supports both productivity and clarity in a way that many other systems don’t. Exceptionally easy to navigate — compared to other sector systems, Astalty feels intuitive from the first login. There’s no hunting through menus or guessing where things live. Purpose-built for Support Coordination — the workflows actually match how we operate day to day, which reduces admin time and cognitive load. Clean, uncluttered interface — everything is laid out logically, making it quick to update notes, track funding, and manage participant information. Fast to learn — even for new staff or those transitioning from other platforms, the learning curve is minimal. Reliable performance — pages load quickly, and the system doesn’t feel “heavy” or over-engineered."

"An accessible and easy to use program for Support Coordinators. Astalty has made my day-to-day as a support coordinator extremely streamlined and easy. I can access e-signature features, budgeting features, participant info and finance in an easy and accessible way. Everything is in one place and easy to use which ensures I can spend my time on supporting participants instead of spending too much time on business admin. I find Astalty to be easy to use, clear and concise. There is a lot of support available if needed and there are a variety of features suited to a variety of users."

"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."

"Healthy Emporium has been using Astalty since July 2023. Looking into new CRM providers was overwhelming with so much on the market however when we connected with Astalty we knew it was the platform we wanted to be on. The task seemed overwhelming moving all our participants data across from one CRM to another but Astalty supported immensely in that process. In the past year since switching the growth of the Astalty CRM has been AMAZING. They take on board the feedback we provide and adapt what they can to make our jobs easier. The features Astalty provides has really minimised our admin time and started to streamline things for us. Highly recommend you won't be disappointed in fact you will be disappointed you didn't do it sooner once you get in and realise just how good it is."

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team.It has grown so well now that we had to come back.Simply love it."

"A perfect CRM not only for support coordinators but also for behaviour support practitioners. Makes it so easy to bill and case note clients through the day. Quick and seamless."

"I love using Astalty, it makes everything more streamline and makes it easier to access the information needed and invoicing is now a breeze."

"Astalty is a fantastic platform where I can keep all my client management records, generate invoices, create NDIS forms and reports beautifully integrated into my client base, utilise a calendar and having all that information stored securely.Jonathon and his team are incredibly responsive when it comes to answering questions and solving issues AND they provide regular free training on a range of NDIS issues not just Astalty. I'm so glad that I joined up to the Astalty community it just makes my life as a very small support coordination business so much easier."

"Astalty has been a game changer for my Support Coordination business. The support is second to none and James and Jono are so responsive to implementing updates and improvements based on users' feedback and needs. Can't recommend it enough."

"User friendly. Overall it is affordable and worked well for my simple business structure as a sole trader. Time is money for anyone and as a sole trader any way to reduce administrative hours is welcomed. Business admin is a necessary evil, but my focus is my clients and my passion for getting outcomes drives me. A CM system that supports me to direct more energy toward the actual work is beyond welcomed. Astalty is simple and user friendly, it is generally easy to work out how to use features and I have rarely needed to reach out for support. You can make your use of Astalty as simple or a complicated as you want it to be dependent on your business needs. If you just want to keep basic notes and create invoices, you can. If you want to use it to automate the process from referral all the way through to end of plan reporting, you can. "

"I have recently started to use Astalty for my Support Coordination business and so far it has been great, easy to use and also lots of guidance and communication from the Astalty team. Would defiantly recommend to others!"

"I switched to Astalty a couple of months ago and I am incredibly happy with it! It's very easy to use and has all the required tools to make the job easy.Also, communication and support from James and Jonathon, is timely and efficient.Great work!"

"Powerful App That Has Saved Me Time. I spent a couple of weeks searching for the right app, and Astalty was the best fit I found. The functionality is great, with many small features that are genuinely helpful. As a small business starting out, the free trial was useful and led me to purchase a subscription. It has allowed me to stop using several separate apps and has reduced a lot of wasted time. Astalty includes most of the features I was looking for in one platform. My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders. Compared with Akuety, Astalty feels much more advanced and better suited to how I work."

"Easy to use, straight forward and simple to update invoicing"

"Astalty is a well-structured and user-friendly platform. It is navigated with ease by my most non-Tech Savvy team members and comprehensively achieves a high standard of documentation and record keeping criterion required by NDIA. "

"We’ve been using Astalty CRM and have found it to be a reliable and practical system for managing client information and daily workflows. The interface is straightforward and helps keep records organised and accessible. The support team has also been responsive when we’ve needed assistance. Overall, it’s been a helpful tool for keeping our processes structured and efficient."

"Astalty has been an amazing platform to use to keep all of our files in order virtually. It's super easy to use, and if you ever have issues, it's so easy to get into contact with someone ASAP regarding it. Would absolutely recommend to any businesses needing a more organised platform for filing."