Astalty vs. Brevity — NDIS Software - Astalty
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NDIS Software

Astalty vs Brevity

The two products

Them

Brevity

Brevity is an end-to-end provider platform for disability, aged care, and allied health organisations, with tools for rostering, invoicing, client management, payroll, and compliance. It supports multiple funding streams including NDIS, HCP, and CHSP.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

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Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

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Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"I cannot rave more about this! I signed up for another software program and whilst it met my needs, does not match up to the convenience, structure and thoughtfulness of Astalty. I made the move as soon as I heard Astalty were offering rostering software and I am 100% satisfied that I did it and only wish I did it sooner!"

KD

Kate Davey

"Astalty has been an absolute game changer, and one of the best decisions I have made for my business. Astalty offers genuinely intuitive and responsive experience. Astalty has saved me hours (if not days!) of administrative work. Tracking financials and business performance has become a breeze."

HB

hugh baulderstone

"We have been working with Astalty for just 8 weeks and it has already become a game changer in the office protocols and lightened the load of all considerably. It takes some time to get all your information integrated, but once you have, it's the GOAT for daily monitoring and meeting engagement. I honestly don't know what took us so long to make the change but I'm very glad that we did. The multi faceted nature of Astalty has eliminated the need to monitor information in several locations and this is so appreciated, especially at the end of the day. Love it."

LM

Lee Millar

"Our organisation has recently transitioned to Astalty from Careview. We are super impressed with the functionality and intuitiveness of Astalty. Our entire team has provided positive feedback. The team from Astalty have been incredibly helpful with the migration of our data and ensuring their platform meets our needs. I highly recommend Astalty! :)"

JM

Jo Mc

"Support Coordinator Experience - Sole Trader. Excellent overall experience. I like that when I reach out for support, they respond quickly and really try to understand what I am trying to achieve. Astalty can be as simple or as intricate as you want it to be. It is user friendly and intuitive and the support is excellent - both the FAQ's and videos and the very quick customer service. They listen when you suggest something that will be useful to add. It really is an all in one package for support coordination and it makes my role easier. It is easy to add employees or contractors to and it supports the back end of my business with integration to Xero. Excellent investment and great value for money. "

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Catherine

"Streamlines my entire work week and makes it easier to keep on top of tasks that I have done and everything else that needs to be done. Being able to have everything in the one place leaves me more time to do the important work of Support Coordination and less time trying to find files or documents, because its all there.Customer service is 2nd to none. The team at Astalty are always there to help (mainly when I've done something wrong!!). Weekly training sessions are very helpful.100% would recommend :)"

JL

Jen Lee

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

BJ

Bronwyn Jones

"Loving using Astalty it's so easy to use. Easily set up a new client. Input information with ease."

MW

Marikka Wilken

"Just started and it looks great"

JC

Janelle Cooper

"Astalty from a Support Coordinator's Perspective. It is clearly designed with Support Coordinators in mind, making it easy to manage participant records, case notes, funding tracking, service agreements, and invoicing all in one place. The task management and participant check in features help me stay on top of my caseload and ensure no participant goes too long without contact. It significantly reduce administration time, allowing me to focus more on participant outcomes rather than paperwork. The platform is intuitive, easy to learn, and the customer support team is responsive and open to feedback. As an independent Support Coordinator, Astalty has streamlined my workflow and improved my overall efficiency. I would highly recommend it to other Support Coordinators and NDIS providers. I've been using Astalty for my Support Coordination business and have found it extremely user friendly and efficient. The participant management, funding tracking, task reminders, and invoicing features save me a significant amount of administration time. Everything is in one place, making it easier to stay organised and provide quality support to participants. The support team is also very responsive and helpful. I would highly recommend Astalty to other Support Coordinators."

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Roshani

"Astalty has the capabilities and the advanced technology to cater from a sole trader to a large organisation. The amount of thought that has been put into this software makes it possible to run a business with the operations end taken care of. Cheaper than most but more advanced than most with all the technical side of things in the background. Customer service team are great and take on any new ideas you have and will make them happen!"

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Alicia Brookman

"Excellent software program, so easy to use and time efficient"

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Aylin Taylor

"Astalty has been paramount to supporting me in my role as a support coordinator. The system is very user friendly and the support team respond to any request very promptly. I would recommend this program to any organisation in a support role."

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Karrah Caton

"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."

LG

Linda Grellet

"I've used and trialed many different systems overtime. Astalty is one of those systems I wish i had found earlier on. Unbelievably easy to use, intuitive, and just works from the get go. I've managed to set the system up for my agency without having even opened a user guide. "

RO

Ramsen Oraham

"We have only recently changed to Astalty and it has been amazing. The service is incredible, they are so helpful even though I have had 101 questions and they have adapted with us. We have found Astalty has already assisted with minimising some administration tasks which is a significant cost saving to the company. Would recommend"

KW

Kylie Walker

"We’ve been using Astalty CRM and have found it to be a reliable and practical system for managing client information and daily workflows. The interface is straightforward and helps keep records organised and accessible. The support team has also been responsive when we’ve needed assistance. Overall, it’s been a helpful tool for keeping our processes structured and efficient."

JA

Jasmine Amber

"As a small business owner, I would just like to say how impressed I am with Astalty, especially how user-friendly it is. I’ve used many CRM systems during my work career and this is one of the best. The support from the Astalty team also is fantastic, very responsive and friendly - thanks so much!"

DP

Denise P

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

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Allison Falzon

"A remarkable software built for case work and organisational nerds such as myself. A beautiful layout and simple and efficient program which makes my work so much easier - thank you!"

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Gabi O’Sullivan

"Great program with great support team "

MK

Mandy Kentwell

"Fantastic - Reliable NDIS Platform. Overall, Astalty is a solid and functional platform for NDIS providers, offering good value for money and helpful core features. The system is extremely easy to use for day-to-day tasks such as managing client information and service delivery Responsive customer support team. Easy to learn and navigate for everyday use Centralised client information, making case management more efficient Helpful for managing NDIS compliance and documentation Good value for money compared to other systems Responsive customer support team."

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Sophie

"Astalty is easy to use and packed full of time saving tools. It's a big step up from the previous platform we were using! I keep finding more useful ways to manage my clients and our integrated processes. I highly recommend Astalty."

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Rose

"I highly enjoy using Astalty and would recommend it to anyone within the industry that needs a user friendly, intuitive system. I like Astalty for its intuitive user face. It makes completing my role as an NDIS Support Coordinator incredibly easy and most things are supported by a click of a button. I highly enjoy that there is a support option that includes easy to understand and follow user manuals."

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Jasmine

"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."

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Sarah Palmer

"Astalty works perfectly for our small, independent Support Coordination business. It has all the functions we need and is updated quickly when there are any relevant changes in the NDIS. Highly recommend this platform."

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Jacqui Barnsley

"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"

JK

Janelle Kingma

"As an NDIS Support Coordination service, we need systems that are intuitive, reliable, and truly understand the sector—and Astalty delivers."

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Sephora Kita

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

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Liz Wilson

"Powerful App That Has Saved Me Time. I spent a couple of weeks searching for the right app, and Astalty was the best fit I found. The functionality is great, with many small features that are genuinely helpful. As a small business starting out, the free trial was useful and led me to purchase a subscription. It has allowed me to stop using several separate apps and has reduced a lot of wasted time. Astalty includes most of the features I was looking for in one platform. My favourite feature is the ability to auto-fill documents with participant, provider and plan details, including my own Word documents using placeholders. Compared with Akuety, Astalty feels much more advanced and better suited to how I work."

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Gavin

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"

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Corina

"Astalty has been a game-changer in managing my daily workflow as a busy support coordinator. The platform's tools and resources help me stay organized, prioritize tasks, and access quick, helpful insights. It’s a reliable support system that keeps me efficient and grounded every day."

KM

Kylie Meyers

"I have been looking for a Support Coordination specific CRM for a number of years that was both a great price point and suited my needs as an independent NDIS registered provider.This system is amazing - it is a great price - based on user rather than client number, has so many features (with more coming), the developers are open and willing to chat and provide assistance and it was so easy to set up and learn.The client import/set up was simple and I was able to get all my clients fully set up within 2 weeks while still working without a hiccup!Looking forward to the future and am sure this system will be an asset and help me improve my service delivery to clients."

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Elizabeth Hickey

"I recently started my own independent Support Coordination business after five years working in the role with medium size businesses.I have been used to using larger enterprise based systems but I have to say Astalty has been very easy to learn and use. I like the CRM and ability to track support coordination budget and hours.Each time I log on there seems to be little improvements which is great.I now use the bulk up load feature for my billing to the NDIS and it works faultlessly.Can not recommend the Astalty platform more highly."

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Mark Setchfield

"Easy access to participant information. Client information, accessing from a support worker on my phone, information easy to access in one place "

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Kaine

"Astalty is the perfect CRM for effective document and invoice management. It is a high preforming platform backed by a fantastic and responsive team! - could not ask for better support and service. - Thanks #TeamAstalty"

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Loren Elizabeth

"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."

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Lachelle

"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "

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Tim

"The after sales service is exceptional!James and Jonathan are super quick with responses and nothing is too much trouble!"

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Sarah Halloran

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