Astalty vs. Brevity — NDIS Software - Astalty
Astalty Logo

NDIS Software

Astalty vs Brevity

The two products

Them

Brevity

Brevity is an end-to-end provider platform for disability, aged care, and allied health organisations, with tools for rostering, invoicing, client management, payroll, and compliance. It supports multiple funding streams including NDIS, HCP, and CHSP.

Us

Astalty

Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.

Jokes

We can tell you we're better. Every company comparison page normally ends like this.

But have you ever seen a comparison page where the company that wrote it didn't come out on top?

Neither have we.

Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.

Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.

That includes this one.

When you've done your research and you're ready to have an honest conversation, we'll be here.

Video testimonials

Hear it from the people using it

Social media

What people post when we're not looking

Organic posts from Facebook groups and social media.

Social media screenshot 1
Social media screenshot 2
Social media screenshot 3
Social media screenshot 4
Social media screenshot 5
Social media screenshot 6
Social media screenshot 7
Social media screenshot 8
Social media screenshot 9
Social media screenshot 10
Social media screenshot 11
Social media screenshot 12
Social media screenshot 13

Support conversations

Real conversations from our support inbox

Screenshots from HelpScout — unedited.

Support conversations screenshot 1
Support conversations screenshot 2
Support conversations screenshot 3
Support conversations screenshot 4
Support conversations screenshot 5
Support conversations screenshot 6
Support conversations screenshot 7
Support conversations screenshot 8
Support conversations screenshot 9
Support conversations screenshot 10
Support conversations screenshot 11
Support conversations screenshot 12
Support conversations screenshot 13

Customer Reviews

Don't take our word for it

Real, verified reviews from Google and Capterra.

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

Astalty reviews on Capterra

"Astalty platform is a great CRM for NDIS Support Coordination client management."

IS

InVision Supports

"Incredible system, WGSC would be lost without it! Thanks Astalty!"

CB

Courtney-Rose Bailey

"It has taken a little bit of time to get used to it after utilising another platform, but I am in love with the ease of everything being in the one place."

NB

Nicki Brunton

"Astalty is an incredible tool for Support Coordination. Our team appreciates the consistent updates and advancements that are provided to improve processes and increase effective time mangement, the incredible response time and the features are a serious game changer in the daily function and compliance within our roles. Thank you to the whole team!"

LS

Laara Sergeant

"Amazing Program - Highly Recommend. Simple, User Friendly, Aesthetically Pleasing, Improves Efficiency, Fantastic Support"

SG

Sarah Granger

"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."

RK

Rebecca Kelly

"The best platform to keep clean and organized case management data."

KT

Kirubel Tamrat

"I signed up off word of mouth and I have NOT regretted it. It is easy to use and easy to get support around any queries that pop up. I highly recommend Astalty to anyone that is in the need for this service."

GF

Geraldine Fairbairn

"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."

OA

Office Admin

"Easy to navigate, fast IT assistance, Very responsive to enquires."

JB

Joleen B

"Amazing software, simple design, efficient and great support from the software creators"

KB

Kay Burns

"This is the best program highly recommended for support coordinators and support workers!! It does everything you need !"

LB

Lisa Bailey

"Astalty has changed the way I work for the better. Having everything in one place, case notes, invoicing, keeping track of billable hours. Even being able to have every bit of information on client profiles is perfect! Super Happy that I choose Astalty software to work with. Highly recommend it to every Support Coordinator!"

CR

Courtney Rodwell

"Excellent Support Coordination Platform. Astalty is a great system to use as a Support Coordinator. It is a very user- friendly system that saves significant amount of time by keeping case notes and billing in one convenient place. The NDIS report templates are particularly helpful, as they are easy to access, download, and come with pre-filled information, making report writing much more efficient. I find the KPI tracking feature extremely useful. The graphic display of billed hours provides a clear and easy-to-understand overview of daily performance."

N

Nicola

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

LS

Laura Scholfield

"I do find Astalty very helpful in my work.It help me to be productive an efficient."

AA

Anne Achten

"We have been using Astalty for 6 months now. It has been a substantial improvement over our previous CRM for Support Coordination. there are still a few improvements i would like to see in it around some of the finer practices but overall pretty good.It has a fair price, support is pretty good to. Worth looking at."

AG

Amazing Grace

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"

JR

Julie Robinson

"The Easiest software that I have been able to use. Step by step instructions and I can't wait to try all the new features. Used this as part of a business and as a sole trader and I can't fault it. Only way it could be easier is if it filled itself in!"

J

Joanne

"Easy to use system, easy to use Digital service agreements and e-signatures Task boards and reminders are great to keep up to date with clients. I like that it is built specifically for NDIS providers. Easy of use for CRM Participant/client management and supports Support coordination workflows."

L

Lachelle

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."

M

Maddison

"We used Astalty when they started early. We were one of the early users. We even had a meeting and provided very useful feedback to the team.It has grown so well now that we had to come back.Simply love it."

SS

Supports In Sync

"Brilliant program!! Independent, small, medium or large businesses - you cant go wrong. Works seamlessly with Xero and has everything we need and more."

CM

Carissa McMahon

"Worth the expense. Best money we have spent on our business. Makes the day to day tasks streamlined and easily capture billable hours and then invoice them. We feel as though it was the best money we ever spent on our business. No more tedious spreadsheets tracking billable hours. No more Sunday afternoons spent invoicing in Xero one at a time. Great templates and NDIS forms streamlines the more mundane tasks."

B

Byron

"As a small business owner, I would just like to say how impressed I am with Astalty, especially how user-friendly it is. I’ve used many CRM systems during my work career and this is one of the best. The support from the Astalty team also is fantastic, very responsive and friendly - thanks so much!"

DP

Denise P

"Very easy to use. Much better than our old system. Very easy to navigate and pretty self explanatory. Is well organised, easy for admin and staff to use. Very easy to use, flows really well -They are open to feedback and will add features you need if it will help other organisations as well -Links with our website well. "

S

Sarah

"So far so good."

MK

Mark kamil

"Great Software with a great support team that is extremely easy to contact and get help through. I definitely would recommend this software to anyone."

CV

Charlotte Vincent

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

KH

Kelly Van Houten

"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"

TY

Tracy Young

"Easy to use. Very positive. It is simple to use and understand. There are lots of instructional videos and FAQs that more often than not answer any questions I have. find Astalty easy to use. I like how simple it is to search through notes/tasks to find specific information. It makes compliance easy with auto-filling documents with participant information. They implement new ideas to help keep up to date with the forever changing landscape that is the NDIS. I like being able to include alerts at the top of a participant's profile to ensure my colleagues are aware of pertinent information if they need to work with my participant for whatever reason, thus improving safety and quality of service provided to our participants. "

A

Alexandra

"After making the switch Jonathon and his team continue to be quick to reply with questions and offer detailed solutions with crafted videos and images showing how its done."

RN

Ryan Nielsen

"I am delighted to share my experience with using Astalty as this platform has made it easy to manage our Support Coordination business. It is efficient, extremely user-friendly, has an intuitive design, as I was able to quickly grasp its functionalities. Astalty makes it easy to create tasks, manage participant profiles, monitor progress and utilsations of plans. The customer service and support are great too! I always get a helpful response promptly (normally within a couple of hours). They are also open to suggestions for further developments and are continually updating their features based on feedback.I recommend Astalty as a great product. Well done to the team behind Astalty."

NG

Nikki Griffith

"It’s been an absolute pleasure working with Astalty. Their dedication to cyber security and data protection is impressive and aligns perfectly with our philosophy at Empire Technologies. Collaborating with a team that values such high standards makes our work even more rewarding. It's been a great journey helping them maintain their ISO27001 certification and improve their internal processes. When you work with a team that’s as dedicated as Astalty, it makes our job so much more fulfilling. We look forward to continuing our partnership!"

CP

Cristiano Pires

"Easy to use and support are very quick to reply"

AH

Adam Hicks

"Brilliant NDIS Provider Solution. Incredibly positive. Any questions I have had have usually been answered by their training videos and guides, and anything that wasn't they are very good at getting back to you and explaining. Astalty houses all the features for a comprehensive NDIS provider service, from client information to invoicing. The ability to export reports saves participants time and funding, and the customer support action requests very efficiently. "

T

Timothy

"Great program for ease of use. Makes keeping on track for billable hours easy and case notes are easy to find and create with being able to drop email thread and attachments in. Strong task management task board, case notes and billable hours KPI visual to keep on track for ease of billable hours Easy data imports"

L

Lisa

"*honest review*For months I had shopped around, ripping my hair out, trying to find the right software. From companies that charged you per client that you have, to companies that charged $10,000 just to teach you how to use their software. To companies that have absolutely zero support - just pretty picture's.Now that I have signed up with Astalty, I can hand on heart, honestly say I am thankful that I have found such an amazing software, that comes with very proactive and supportive people running it.Astalty does everything I need but the best things for me are:1. It is packed with organised sections (for my little OCD self) so I can have as much or as little information in areas with quick access to them.2. It links directly to my XERO and I have NEVER had to stress about my invoices.3. If I ever have a moment where I just can't remember what I was doing - I have super awesome humans on the other end of the computer that help me any time that I need. Bonus.4. It is extremely cheap compared to so may other providers!If you are every worried about locking into something straight away, I would 1000% recommend having a trial of Astalty. I guarantee you will love it."

CR

Chanel Roche

"Logical layout and very efficient"

DD

Daryl Durham

Still here? Good.

When you're done doing your research, we'll be here.

Free, 20 minutes, no obligation.