Everything in one place
Built for providers who've outgrown their tools
Managing multiple sites, teams across different states, and hundreds of Support Workers requires more than a simple scheduler.
Team comms that stay inside the platform.
Channels, direct messages, and group chats between management, Team Leaders, and Support Workers. Fully monitored and auditable, replacing uncontrolled apps like personal messenger groups.
SIL homes, day programs, and community sites managed properly.
Create individual sites, each with its own roster, Support Workers, and Participant list. Keep a full organisation-wide view at any time.
Multi-state rostering with state and timezone controls.
Filter your roster by shift type, status, team, or state. Toggle timezone mode when scheduling across NSW and QLD, and shifts display in the right local time automatically.
Broken shifts, overtime, and daily caps flagged before they're a problem.
Astalty's built-in SCHADS interpreter surfaces issues on your roster and references the exact clause, so your team knows why an alert has been raised before the roster is finalised.
Five roles. Fine-tuned access for every person in your team.
Account Owner, Admin, Manager, Team Member, and Support Worker roles, with per-user permission overrides. Keep financial data locked down, or open it up where it's needed.
Pick up the phone. Talk to someone who actually knows the NDIS.
Phone support is available to all customers. When something needs resolving fast, you shouldn't have to lodge a ticket and wait. Our team is reachable and knows your space.
Roles and Permissions
The right access for every role.
Astalty has five built-in roles: Account Owner, Admin, Manager, Team Member, and Support Worker. On top of that, you can fine-tune individual permissions for any user without changing their role.
Need an admin who can manage scheduling but can't touch financial data? That's one setting. Every person in your team sees exactly what's relevant to their role, and only see information appropriate to their role.
Multi-State Scheduling
One roster. Every state. Zero confusion.
When you're operating across NSW, VIC, and QLD, your roster gets hard to manage fast. Astalty lets you filter your schedule view by state so you're always looking at exactly the slice of the business you need.
Managing Support Workers across time zones? Toggle timezone mode and every shift displays in the correct local time automatically. No mental maths, no mix-ups at handover.
- Filter roster by state, team, shift type, or status
- Per-scheduler timezone toggle for cross-state rostering
- Shifts display in local time — no conversion required
- Availability requests and leave managed centrally across all states
SCHADS Award Interpreter
Broken shifts, overtime, daily caps. Caught before they cost you.
The SCHADS Award is complex. Broken shift allowances, overtime thresholds, daily hour caps, fatigue rules — it's a lot to keep track of across a large roster. Astalty's built-in interpreter does it for you.
Issues are flagged directly on the roster with the exact SCHADS clause referenced, so your team knows precisely why the alert has been raised before anything is finalised.
- Broken shift allowances flagged with clause reference
- Overtime alerts when daily or weekly hours are exceeded
- Daily cap warnings before the roster is approved
- Real-time Shift Alerts report for late clock-ins and clock-outs
Internal Messaging
Your team comms belong inside your platform.
When your team's communication lives in personal group chats and third-party apps, you have no oversight, no audit trail, and no control. If something goes wrong, you can't go back and check what was said.
Astalty's built-in messaging keeps everything inside the platform. Management channels, team leader groups, direct messages with individual Support Workers. Monitored, auditable, yours.
- Direct messages between office staff and Support Workers
- Group channels — organisation-wide, management-only, or by team
- Full message history and audit trail
- Removes reliance on unmonitored third-party apps
- Keeps Participant info off non-compliant platforms like Facebook
Site Management
Every house. Every location. Managed properly.
Running SIL homes, day programs, community venues, or multiple offices? Each site in Astalty gets its own dedicated space — its own roster, its own Support Workers, and its own Participant list.
You still get a full organisation-wide view across all sites, so nothing falls through the gaps.
- Create unlimited sites — SIL homes, day programs, community centres
- Assign Support Workers and Participants to specific sites
- Site-level rostering and scheduling views
- Group activities with Participant capacity limits and staff ratios
- Organisation-wide overview across all locations
Real Support
Pick up the phone. Talk to someone who gets it.
When something needs resolving fast, you shouldn't be lodging a ticket and waiting. Phone support is available to all Astalty customers, from a team that actually understands the sector.
No chatbots. No offshore call centres. Just a real person who knows the NDIS, and knows Astalty.
- Phone support available to all customers
- Support from people with real NDIS sector knowledge
- Fast resolution when things need to move quickly
- Dedicated onboarding support for large team rollouts
Available to all customers
Call us directly
Phone support is available to all Astalty customers during business hours. Whether you're onboarding a 200-person team or sorting a roster issue, we're on the other end of the line.
Business hours support
Mon to Fri, 9am to 5pm AEST
Ready to scale up?
Let's talk about what your organisation needs.
Every large provider is a bit different. Book a call and we'll walk through how Astalty fits your specific setup.
Enterprise pricing available. Talk to us about what works for your team size and structure.