Astalty vs ShiftCare

"Having worked with this exceptional CRM for 5 months now, I could not be happier with my decision to choose Astalty. The addition of Cian to an already outstanding customer service model has elevated their after sales support to the next level. Just when I thought it couldn't get any better, Astalty have recently added a calendar. Astalty continue to impress, keep up the great work team!"

"Astalty has been a game-changer for support coordination—simple, intuitive, and tailored to the NDIS space. It makes tracking goals, managing notes, and keeping everything in one place so much easier. Highly recommend for busy coordinators."

"Very good app! i am totally enjoying my experience."

"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."

"I delayed getting it thinking it would be like all the other ones one's used over the years. I was WRONG! I tell everyone to get it. Honestly the best system and so user friendly I was using it before having the free training provided. It just makes sense!"

"We’ve been using Astalty CRM and have found it to be a reliable and practical system for managing client information and daily workflows. The interface is straightforward and helps keep records organised and accessible. The support team has also been responsive when we’ve needed assistance. Overall, it’s been a helpful tool for keeping our processes structured and efficient."

"Astalty is a well-structured and user-friendly platform. It is navigated with ease by my most non-Tech Savvy team members and comprehensively achieves a high standard of documentation and record keeping criterion required by NDIA. "

"As a Support Coordinator, Astalty has been a game-changer for streamlining operations and improving efficiency. It's intuitive, simple yet sophisticated and easy to use, which has kept my business running smoothly. Astalty have ensured that Support Coordinators have all the relevant information ready at a click of the button, making transferring information a smooth process.What really sets this platform apart is the customer support. The team offers great training, consistently implement changes and improvements without disrupting productivity and are always open to feedback/suggestions. Their commitment to continuous improvement ensures the platform stays relevant and effective.I highly recommend Astalty to all Support Coordinators. It’s a reliable, efficient tool that truly enhances SC business operations."

"Really great assistance and communication with the team at Astalty. They are very quickly at responding to your questions and have an answer for everything. Very helpful!"

"A brilliant and highly intuitive tool that has made my work life so much more manageable."

"As an independent support coordinator, Astalty has saved me so much time with manual tasks. Beforehand, I was using multiple different programs to get my work completed, keeping contacts in a word document, making forms manually on word, etc. Now, everything is included in the one program and I don't have to switch between different tabs for one task. It's saving funding for my participants also."

"Best software for support coordinators. It has everything you need, is incredibly easy to use, and the customer service is very good so far. I recommend doing the free trial, you won't want to switch back to any other software once you experience Astalty!"

"I have been trialing Astalty to use in my Support coordination business. I have been really impressed with what Astalty can do and the support from the team with training and emails. I am going to be signing up for the software and I am really excited to begin using it. Elizabeth Schroeter Access Connect & Support"

"Leading edge software that makes support coordination customer management so much easier. I have used a couple of other packages and they are nowhere near as good as Astalty. It is user friendly and intuitive. The developers are always looking to improve it and are visible to the people that use it. I am so happy that I changed over to Astalty."

"Game changer after multiple platforms finally found "the one!" Astalty and make life so much easier to just get on with the job!"

"Our support coordination team moved from Splose to Astalty and the team could not have been more supportive. They helped to ensure our transition was as smooth as possible, providing information quickly to ensure that we were on track and even helped to add an new small feature that was really important to us. Thanks to James, Jonathan and Joshua for all your support! Rachel, Contemporary Coordination."

"As a small independent Support Coordination team, Astalty has changed the way we do business! We’ve finally let go of the admin tasks and spreadsheets that were consuming so much of our time, we’re now more productive and efficient. Our participant data is secure, organised and easily accessible. The interface is intuitive and user friendly, and adding and tracking tasks is a breeze.The training content available is very helpful, and the customer service and helpdesk is professional and responsive.It really has boosted our business productivity and we are so glad we made the jump."

"This is the best program highly recommended for support coordinators and support workers!! It does everything you need !"

"Excellent software program, so easy to use and time efficient"

"Moving to Astalty has been the single best business decision we've made.The power, the flexibility the ability to customise means less time for my team logging admin hours and more time with participants.From a management perspective, I can report directly from the system meaning I am free of transposing data to spreadsheets.Astalty's customer service is top notch, which is a rarity these days.10 out of 10 Astalty."

"Highly recommend - user friendly and the reminders are a great tool."

"I absolutely love it! no more 100excel sheets and files-it’s a one stop shop! Has definitely been created with Support coordinators hardest tasks in mind - realtime notes, ease of invoicing and tracking of KPIs!Great system-making life easier! Thanks for an awesome system and for always been so responsive! A happy support coordinator:)"

"Easy to use, time and cost efficient, growth opportunities are embraced.At the start of 2023, our boutique, niche focussed Support Coordination team moved from a system built for huge companies Astalty and have not looked back since.Ease of use through task planning and time recording has simplified tracking billable hours as well as improved record keeping.The Astalty team welcomes feedback with a view toward meeting current users demands and wish lists. Feedback is accepted resulting in updates being implemented regularly.Keep up the good work, Astalty!"

"Fantastic software - great flow and features, and I love that you can search within case notes."

"I've been using Astalty since starting my business (Chameleon Psychosocial Recovery) at the start of this year and have only had positive experiences. As a platform it is very user friendly and aligns perfectly with what I need to use it for. I still haven't even explored some of the more recent features, which I'm excited to do as my business grows!"

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"Astalty is so easy to use and navigate, its super user-friendly. It is evident that Astalty has been developed by people who understand the challenges faced by Support Coordinators. The functionality and design, is simple and fresh, allowing Support Coordinators to record everything needed. Highly recommend it!"

"We've just signed on with Astalty, and it's been an absolute game-changer for our operations. The software is incredibly intuitive and has helped us streamline so many of our core administrative tasks. From invoicing and budgeting to e-signatures and form creation, everything is now in one place and running more efficiently than ever. What we particularly love is how easy it is to customise forms and documents, and how seamless the e-sign process is—saving us both time and paperwork. The budgeting tools give clear, real-time insights, making financial planning a lot less stressful. Astalty has truly helped us cut down on admin hours and improved overall workflow. Highly recommend it to any provider companies looking to simplify and professionalise their back-end processes!"

"Astatly has honestly been a breath of fresh air for us. We love how everything we need from the service provider side and the support coordination side is all in one tool. No more jumping between different systems, no more confusion. It’s streamlined, intuitive, and by far the best software we’ve used in the industry. The support from Cian has been absolutely fantastic. He’s always responsive, helpful, and genuinely invested in making sure we get the most out of the platform. It truly feels like an all-in-one solution. Astatly has been a complete game-changer for us, and it’s definitely worth every cent."

"We used a different software before which was fine for our support worker team but was not user friendly for our Support Coordinators. Astalty really makes the difference for coordination."

"YPYW (Your Path Your Way) switched from another CRM to Astalty, and since then our team has been more efficient, less weighed down by administrative tasks, and the support we provide is more effective for the people we assist. We highly recommend Astalty for support coordination."

"Astalty has been a game-changer in managing my daily workflow as a busy support coordinator. The platform's tools and resources help me stay organized, prioritize tasks, and access quick, helpful insights. It’s a reliable support system that keeps me efficient and grounded every day."

"Fantastic software, easy to use but still customisable to my business needs. Active development !"

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

"We recently commenced using Astalty. All of our team have commented how great it is to have everything in one place. And from my perspective, invoicing has never been easier! I think it saves me a good 3-4 hours per week!"

"We are a small NDIS Support Coordination organisation and have been using Astalty for a year. All our staff are extremely happy with both the system and available functions. It supports our processes well and requires very little training to implement. We also utilise easy and on-demand instruction videos and prompt customer service replies."

"Astalty is a good program to help with budgeting and keeping on track of clients contacts."

"I use Astalty every week and it has 90% of the features I need to streamline my week. I started using it a year ago, and could not live without it. Astalty takes all of the fiddly tasks out of working in the NDIS, allowing me to get more done in much less time."

"Honestly so glad I discovered Astalty when I did, it's been the best decision."