Astalty vs ShiftCare

"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"

"Outstanding Service and Exceptional Team! Astalty has been an absolute standout to work with. From my first interaction, the team demonstrated professionalism, clear communication, and genuine care. Their attention to detail, efficiency, and commitment to achieving great outcomes made the entire process smooth and stress-free. What sets Astalty apart is their ability to combine strong technical knowledge with a personal, client-centred approach. They take the time to understand individual needs and deliver results that truly align with goals and expectations. It’s rare to find a team that’s this responsive, reliable, and passionate about what they do. I wouldn’t hesitate to recommend Astalty to anyone looking for quality, integrity, and genuine support. — Desiree M."

"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"

"I have been using Astalty for several months as an independent Support Coordinator. It is just fantastic!!I can't thanks James enough for his responsiveness to my questions and suggestions.I am generating many more billable hours than when using other CRM software as the way Astalty is set up makes recording billable time very easy.Invoicing has been seamless.👍🏽👍🏽👍🏽I'm looking forward to each update because the product just gets better and better at a completely reasonable price.Yes: there are some minor tweaks I'd like, but I'm confident they will come through in the near future.Overall I'm a very happy customer."

"We started using Astalty software in around January and have been extremely happy with the platform. The team has been fantastic in implementing changes based on our requests, always listening and building new features tailored to what we need for our clients. The service is exceptional, with very quick follow-up times whenever we need support. Having tried other rostering apps in the past, we haven’t experienced the same level of success that we’re now seeing with Astalty. All of our staff consistently comment on how user-friendly the system is, and having all of our forms built into the platform has made recording data an absolute breeze, especially for NDIS requirements."

"Having just started out as a sole trader COS, I have found the support and guidance from Astalty so incredibly helpful. I am so impressed by the features and even more so with the assistance I received when reaching out for a training session to learn more. Cian was prompt in organising this for me and was a wealth of knowledge to learn into!! Highly recommend Astalty!"

"Astalty has assisted me to streamline the way my business operates as well as saves me money not using alternative platforms. Oliver Martin, Moving Clouds"

"Streamlines my entire work week and makes it easier to keep on top of tasks that I have done and everything else that needs to be done. Being able to have everything in the one place leaves me more time to do the important work of Support Coordination and less time trying to find files or documents, because its all there.Customer service is 2nd to none. The team at Astalty are always there to help (mainly when I've done something wrong!!). Weekly training sessions are very helpful.100% would recommend :)"

"We have been using this program for just over a month now, it was easy to set up and James offered amazing support when transferring clients from our previous CRM."

"Astalty is great platform from the ground up. Makes the job of so much easier, streamlined and organised. Highly recommend"

"Astalty is a Fantastic program!"

"Great streamlining asset to NDIS businesses."

"I trialed a few systems Astalty has come up well above the rest. I’m s trying to get my head around it but when ever I’m stuck the guys help out straight away."

"Since using Astalty in our business the processes and the understanding of what we do across the team has been great and has helped us to improve all processes.I would suggest using Astalty for any Support Coordination business."

"As a small business owner providing Support Coordination, Astalty has been an absolute game changer! I am able to spend more time working with participants than I do on admin, everything is so streamlined and the invoicing is just seamless."

"Incredible system, WGSC would be lost without it! Thanks Astalty!"

"Astalty is very user friendly and there service is great"

"I delayed getting it thinking it would be like all the other ones one's used over the years. I was WRONG! I tell everyone to get it. Honestly the best system and so user friendly I was using it before having the free training provided. It just makes sense!"

"Astalty has been a godsend to my business. Its functionality is outstanding, it has been very well developed to deliver a great platform for my work as a support coordinator. I have used many other platforms over the years and nothing has compared to Astalty. I could not speak more highly of it."

"A great system, easy to learn to work with in the NDIS space, it is easy to navigate and locate participant details at the touch of a button. Sherree, BAble Support Coordination"

"Asalty is very easy to use and manage."

"The best software."

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

"I was told about Astalty by a friend So I tried it out and I've been with them for several months and purchased the full subscription. I do all my admin in the evening and whenever I need help I email and I get a quick response even during the day if I want to know something I can ring and my phone calls return pretty quickly. Nothing's too small or large trust me I've asked plenty of questions And I'm always happy with the results. and if I want to look up the help myself there's a tab on the top left where you can access all the information you need. so why not check it out you have 14 days for free! What I love most is that it pairs up with Xero And the invoices are so easy to reconcile....Astalty team are awesome and their communication and feedback is quick and very helpful."

"As a Support Coordinator, I have used a number of different CRMs - however Astalty is by far the best. It makes record keeping, invoicing and reporting that much easier!"

"You are honestly the best. Is there anyway you can have one of those little things and the end of our Password so we can disguise what we have typed?"

"Having worked with this exceptional CRM for 5 months now, I could not be happier with my decision to choose Astalty. The addition of Cian to an already outstanding customer service model has elevated their after sales support to the next level. Just when I thought it couldn't get any better, Astalty have recently added a calendar. Astalty continue to impress, keep up the great work team!"

"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"

"This has been great for SC work. Looks like it is expanding it's uses, I'm looking forward to seeing it's future capabilities with providing other NDIS services."

"What an absolute tool to look after people in need. An amazing software which is very easy to use and contains almost everything a support coordinator needs."

"When I started out on my own as a Specialist Support Coordinator Astalty was recomended by a friend. It was the best decision I made to have Astalty on board as a partner in my business. Great support and a great product."

"When started my own business, I was really confused on who to trust for back office operations system. Now, after almost 2 years, I am so much convinced and happy with the choice of going with Astalty. Despite having basic background on EEP, I am self managing all day to day operations and invoices to clients directly from Astalty. Thanks to user friendly easy front end that keeps life easier, rather than running after accountants or assistants. Worth of each penny spent. FAQ and videos are awesome to understand more on system flow. Keep up the good work fellas"

"Affordable, easy to use and fabulous support team - when help is needed.Recommended for any Support Coordinator."

"What a great program, very easy to use. The staff are great very helpful and responsive. Look forward to more exciting new features."

"We Switched over from Salesforce to Astalty as a new provider it was a better operating system already setup for our needs. The price point per licensed user is also not overpriced for annual subscriptions."

"I love this software program - it's a game changer and so easy to use!!"

"Honestly so glad I discovered Astalty when I did, it's been the best decision."

"After trying several systems, Astalty has proven to be the best by far for my Support Coordination business! The support they provide is truly second to none – their response time and knowledge are outstanding. I love how perfectly Astalty caters to my specific needs, offering everything I require without unnecessary features, unlike many generalized or profession-specific alternatives. Plus, their affordability is remarkable, especially considering the exceptional value and comprehensive features I receive compared to other systems. I'm incredibly happy I made the switch to Astalty!"

"Astalty has been a game-changer in managing my daily workflow as a busy support coordinator. The platform's tools and resources help me stay organized, prioritize tasks, and access quick, helpful insights. It’s a reliable support system that keeps me efficient and grounded every day."