Astalty vs ShiftCare

"I've used numerous CRM systems for support coordination and case management, and Astalty is the best, by far!Astalty is incredibly well priced and represents insane value for money. You're not capped in any way re the number of Participant profiles you can create like other platforms (which also cost 3 times as much per month). The responsiveness of the team and the help guides and videos make everything super clear, and the invoicing component is BRILLIANT. I'm not a Xero user, and have no issues at all managing the invoicing side of things in Astalty. I was adament I would keep my manual invoicing process in place when I made the switch to Astalty, but the boys convinced me to trust the system - and as a result I've now got an extra 2 to 3 hours a fortnight!"

"Astalty is very straight forward to use coming from an organsational specific CRM. It's intuitive nature really assists the data and does not slow down the process when you're busy! Much appreciated!"

"I’ve had a really great experience with Astalty so far. The platform is very easy to use and has made managing things much simpler and more efficient. Everything is laid out clearly, which saves a lot of time and reduces stress when keeping track of invoices and information. The support has also been fantastic—quick to respond and always helpful when I’ve had questions. It’s clear the system was designed with users in mind. I would definitely recommend Astalty to anyone looking for a reliable and user-friendly solution."

"INCREDIBLE! What can i say? Where do i start? This platform has completely changed the way we run. Astalty has streamlined everything, such an easy to manage platform - and the development team are always welcoming to take on new suggestions and features. I suggest everyone working within NDIS Support Coordination sign up to this platform STAT!! A Complete Game Changer ✌️✌️"

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

"We have only recently changed to Astalty and it has been amazing. The service is incredible, they are so helpful even though I have had 101 questions and they have adapted with us. We have found Astalty has already assisted with minimising some administration tasks which is a significant cost saving to the company. Would recommend"

"This has been great for SC work. Looks like it is expanding it's uses, I'm looking forward to seeing it's future capabilities with providing other NDIS services."

"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"

"Excellent software program, so easy to use and time efficient"

"After making the switch Jonathon and his team continue to be quick to reply with questions and offer detailed solutions with crafted videos and images showing how its done."

"I use Astalty every week and it has 90% of the features I need to streamline my week. I started using it a year ago, and could not live without it. Astalty takes all of the fiddly tasks out of working in the NDIS, allowing me to get more done in much less time."

"Hello it certainly a lot easier still finding my way"

"Very intuitive and easy to use software. Highly recommend for Support Coordinators."

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

"Really helping me run my company smoothly and efficiently. So glad i made the switch to Astalty."

"Astalty has made my life so much easier. My invoicing time has dramatically reduced and participant information is so easy to record and keep in one place. The support from the Astalty team is amazing. Queries are answered and resolved so promptly that your work is not held up in any way. The regular updates and constant improvements to the program are fantastic. It's a must for Support Coordinators and we also have Allied Health practitioners that use the program."

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

"I am delighted to share my experience with using Astalty as this platform has made it easy to manage our Support Coordination business. It is efficient, extremely user-friendly, has an intuitive design, as I was able to quickly grasp its functionalities. Astalty makes it easy to create tasks, manage participant profiles, monitor progress and utilsations of plans. The customer service and support are great too! I always get a helpful response promptly (normally within a couple of hours). They are also open to suggestions for further developments and are continually updating their features based on feedback.I recommend Astalty as a great product. Well done to the team behind Astalty."

"What an absolute tool to look after people in need. An amazing software which is very easy to use and contains almost everything a support coordinator needs."

"I started using Astalty after trailing a few other platforms. I was spending hours uploading case notes and capturing hours worked.I have been using Astalty for almost 5 months now. WOW have more time for myself now.Astalty is awesome and easy to use. Most things are already programmed in and if they are not the team are up for any suggestions and ideas. I am a Support Coordinator and also use the program for support workers. Capturing everything I need. I also love that I can upload notes from my phone app when out, and it's there for me when I return to my office. No time wasted. Everything is built in to save your time.James and Jono have been an amazing support. Any questions are answered promptly. Videos sent to me to make my life easier and understand how to troubleshoot. They also appreciate your feedback. Communication is professional and any issues resolved pretty much immediately.I enjoy all the new features that are introduced eg: birthdays. This helps me make participants day a little special and prompts me to send them a birthday wish. They love it!I am a director / manager and Astalty has given me more time to do other things.Thank you team for your awesome program :)"

"Loving using Astalty it's so easy to use. Easily set up a new client. Input information with ease."

"Astalty has been an amazing platform to use to keep all of our files in order virtually. It's super easy to use, and if you ever have issues, it's so easy to get into contact with someone ASAP regarding it. Would absolutely recommend to any businesses needing a more organised platform for filing."

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"Astalty is the definition of working smarter not harder."

"Great program for support coordination. Really easy and convenient to use on the mobile phone."

"Fantastic software - great flow and features, and I love that you can search within case notes."

"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."

"After trying several systems, Astalty has proven to be the best by far for my Support Coordination business! The support they provide is truly second to none – their response time and knowledge are outstanding. I love how perfectly Astalty caters to my specific needs, offering everything I require without unnecessary features, unlike many generalized or profession-specific alternatives. Plus, their affordability is remarkable, especially considering the exceptional value and comprehensive features I receive compared to other systems. I'm incredibly happy I made the switch to Astalty!"

"Astalty is fantastic and works really well for keeping track and billing for NDIS supports. I am a Support Coordinator and I find that Astalty has everything that I need to record case notes, store documents and invoice for payment."

"We have been working with Astalty for just 8 weeks and it has already become a game changer in the office protocols and lightened the load of all considerably. It takes some time to get all your information integrated, but once you have, it's the GOAT for daily monitoring and meeting engagement. I honestly don't know what took us so long to make the change but I'm very glad that we did. The multi faceted nature of Astalty has eliminated the need to monitor information in several locations and this is so appreciated, especially at the end of the day. Love it."

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

"Astalty is THE BEST, it's user friendly, comprehensive and features are always being added and refined."

"Working well for what we need, still learning all the helpful tools it has :)"

"Astalty is an incredible tool for Support Coordination. Our team appreciates the consistent updates and advancements that are provided to improve processes and increase effective time mangement, the incredible response time and the features are a serious game changer in the daily function and compliance within our roles. Thank you to the whole team!"

"Astalty is very user friendly and there service is great"

"Great Software for Support Coordination"

"Astalty is by far the best program I have used as a support coordinator. It has everything to make my job easier, and when I think of something that I need, I can contact the local team and they will more often than not be able to create the functionality. They also have weekly training sessions which are fantastic. The integration with Xero and Docusign is awesome too. I cannot recommend Astalty enough."

"This is the best program around. I have worked on a number of these programs and the Astalty program is fast and reliable and the support you receive from the team is next level. They are quick and efficient in resolving any issues you may have and take on board feedback. The program is simple yet efficient and works at case noting effectively and quickly. I would recommend Astalty to anyone who would listen!!!"