Astalty vs ShiftCare

"Incredible system, WGSC would be lost without it! Thanks Astalty!"

"Astalty takes the pain out of support coordination admin and makes it a breeze. Built specifically for support coordination, with new features added regularly that keep up with sector changes."

"Astalty works perfectly for our small, independent Support Coordination business. It has all the functions we need and is updated quickly when there are any relevant changes in the NDIS. Highly recommend this platform."

"Astalty has transformed how we manage support coordination. It’s incredibly easy to use, saves us time, and ensures our team always has access to the correct templates and records for both participants and internal users. The support team is knowledgeable and quick to respond, which makes a huge difference. We’ve seen Astalty grow with regular feature updates, and the free weekly training and follow-ups help keep our entire company aligned. It’s clear the developers truly understand the needs of NDIS professionals. Highly recommended!"

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

"We started using Astalty software in around January and have been extremely happy with the platform. The team has been fantastic in implementing changes based on our requests, always listening and building new features tailored to what we need for our clients. The service is exceptional, with very quick follow-up times whenever we need support. Having tried other rostering apps in the past, we haven’t experienced the same level of success that we’re now seeing with Astalty. All of our staff consistently comment on how user-friendly the system is, and having all of our forms built into the platform has made recording data an absolute breeze, especially for NDIS requirements."

"I have started to onboard my organisation and Participant details, Files and documents to the new CRM (Astalty). So far I am finding the video's and instructions are easy to follow and I am amble to do this at my pace, while still working on participant tasks and files."

"Our organisation has recently transitioned to Astalty from Careview. We are super impressed with the functionality and intuitiveness of Astalty. Our entire team has provided positive feedback. The team from Astalty have been incredibly helpful with the migration of our data and ensuring their platform meets our needs. I highly recommend Astalty! :)"

"We are in our early days using astalty, but i know weve made the right choice because any time i am stuck there are so many users guides and support. Thank Astalty"

"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"

"We are a small NDIS Support Coordination organisation and have been using Astalty for a year. All our staff are extremely happy with both the system and available functions. It supports our processes well and requires very little training to implement. We also utilise easy and on-demand instruction videos and prompt customer service replies."

"This is the best program highly recommended for support coordinators and support workers!! It does everything you need !"

"Easy to use and support are very quick to reply"

"As a Support Coordinator, I’ve found Astalty to be the best system I’ve used by far. It’s incredibly user-friendly and has greatly simplified my workflow. It helps keep me on track with automatic alerts for upcoming reports and notifications when I haven't contacted a client in a while. I highly recommend Astalty to anyone!"

"Just trialling at the moment but very happy so far and compared to other CRM's this is so much more affordable"

"Absolutely awesome software! And I am not a tech head! They are always available to answer my questions at any time and they have an automated invoicing function. They are always looking at improving and coming up with functions to make our lives easier. Saves me hours! Astalty, I am so glad I found you!"

"Astalty has been effective and efficient to use. Saving me time with invoices and billables in one system! Now I’m looking forward to using the new forms to make it easier for our business to use one complete package. Building Capacity WA."

"Astalty is amazing, we only started using it a few weeks ago, it is so simple to use and easy to find information if I'm not sure what to do. We are so happy to have found Astalty."

"*honest review*For months I had shopped around, ripping my hair out, trying to find the right software. From companies that charged you per client that you have, to companies that charged $10,000 just to teach you how to use their software. To companies that have absolutely zero support - just pretty picture's.Now that I have signed up with Astalty, I can hand on heart, honestly say I am thankful that I have found such an amazing software, that comes with very proactive and supportive people running it.Astalty does everything I need but the best things for me are:1. It is packed with organised sections (for my little OCD self) so I can have as much or as little information in areas with quick access to them.2. It links directly to my XERO and I have NEVER had to stress about my invoices.3. If I ever have a moment where I just can't remember what I was doing - I have super awesome humans on the other end of the computer that help me any time that I need. Bonus.4. It is extremely cheap compared to so may other providers!If you are every worried about locking into something straight away, I would 1000% recommend having a trial of Astalty. I guarantee you will love it."

"As newcomers to Astalty, we are pleased to say that we are extremely satisified with our experience so far.Compared to other software alternatives we've utilized in the past, Astalty stands out due to its personalized support, regular follow-up phone calls, prompt email responses, frequent cheat sheet updates, and comprehensive instructional videos.Our transition to Astalty has been nothing short of delightful, and we are really happy with this business decision."

"Love Asalty, easy to navigate and fantastic support if needed. I have recommended Asalty to several other Support Coordinators."

"Astalty is very user friendly and there service is great"

"I have been using Astalty for a few months now, and I am really impressed! This is the most perfect platform for any Support Coordinator, and nicely priced too! excellent value!"

"I recently started my own independent Support Coordination business after five years working in the role with medium size businesses.I have been used to using larger enterprise based systems but I have to say Astalty has been very easy to learn and use. I like the CRM and ability to track support coordination budget and hours.Each time I log on there seems to be little improvements which is great.I now use the bulk up load feature for my billing to the NDIS and it works faultlessly.Can not recommend the Astalty platform more highly."

"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."

"Absolutely love Astalty, I have used many different software systems for Support Coordination and this one is far superior to all, clearly designed by someone who understands support coordination, very user friendly and so many extras to make our job more streamlined. Cannot recommend enough"

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"Easy to navigate, fast IT assistance, Very responsive to enquires."

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

"Recently new to Astalty but despite my concerns with leaning a new system the video clips and contact through the supports have streamlined this process.The Astalty Facebook community also shares a wealth of information."

"As a very busy sole trader (SMM Support Coordination) I spent many months looking for a CMS that would save me time, give appropriate notifications and be user friendly. Using Astalty for a couple of months now, it has completely changed my life and made me far more efficient, allowing for additional time for my participants. My only regret is not changing over to Astalty sooner!!"

"We’ve been using Astalty CRM and have found it to be a reliable and practical system for managing client information and daily workflows. The interface is straightforward and helps keep records organised and accessible. The support team has also been responsive when we’ve needed assistance. Overall, it’s been a helpful tool for keeping our processes structured and efficient."

"Astalty has streamlined by invoicing and note keeping practices"

"I’m very satisfied with Astalty. The interface is user friendly, and the functionality is efficient and well-designed"

"Astalty has been a very useful tool to use as a Support Coordinator. It allows for ease of client management, task tracking, and case noting."

"Astalty is by far the best program I have used as a support coordinator. It has everything to make my job easier, and when I think of something that I need, I can contact the local team and they will more often than not be able to create the functionality. They also have weekly training sessions which are fantastic. The integration with Xero and Docusign is awesome too. I cannot recommend Astalty enough."

"Astalty has assisted me to streamline the way my business operates as well as saves me money not using alternative platforms. Oliver Martin, Moving Clouds"

"Astalty is a simple to use and effective platform for completing all of the daily requirements as a Support Coordinator. Astalty manages to keep all of the relevant information, documentation and case-notes all in one place without over-complicating things. The team at Astalty are always quick to respond whenever there are any questions that need answering or when support is needed. I can't recommend Astalty highly enough!"

"As a new Independent Support Coordinator (3wks) with 6 years' experience using other SC databases. All I can say is wow I am so glad I have made the 'Astalty' choice. Easy to use and excellent customer service before I even signed up. Haven't needed to contact support once started using, easy to use and great online user guides. Thank you - having everything in one place, no more multiple documents - Amazing!"