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Support Worker App

Built for NDIS Support Workers

Give your team everything they need to stay organised and compliant on the go. From rosters and notes to leave requests, Astalty keeps workers connected while reducing admin headaches for your business.

1,000+ NDIS businesses have saves hundreds of hours each week with Astalty.

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Tired of chasing

Tired of chasing timesheets?

Between following up on clock-ins, checking notes, and managing availability changes, keeping your workforce organised shouldn't feel like a full-time job. The Astalty app puts the right tools in your team's hands so you can focus on what matters.

We have the solution

Shifts at a Glance

Give Support Workers clarity every day with simple views that show exactly where to be and when.

Daily, Weekly & Fortnightly Roster View

Staff can check upcoming weeks at a glance, reducing confusion and missed shifts.

Push Notifications

Keep the team up to date with instant alerts when shifts are added, changed, or cancelled.

Participant Details

Key information appears alongside every scheduled shift, so workers arrive prepared.

Location Information

Addresses and pickup locations are right there in the app for quick reference.

One-Tap Clock In & Out

Accurate, simple time tracking that keeps your workforce compliant and saves hours of follow-up.

Simple Time Tracking

Workers clock in and out with a single tap, making time recording effortless.

GPS Location Verification

Accurate records ensure your workforce is compliant with time-stamped GPS data.

Smart Reminders

Prompts alert staff if they forget to clock in, clock out, or finish notes.

Ready-Made Timesheets

Shift data compiles automatically, awaiting your approval without manual entry.

Case Notes & Progress Tracking

Structured, consistent case notes that make it easier to measure progress towards NDIS goals.

In-App Note Recording

Staff record case notes directly in the app, post-shift or on the go.

Attach Images & Documents

Add images or supporting documents to case notes for more insights into support delivery.

Custom Note Templates

Create custom templates tailored to your organisation for consistent documentation.

Track Goal Achievement

Consistent notes give clearer visibility of outcomes and goal progress over time.

Availability & Leave Management

See your workforce live, so you can plan with confidence and manage rosters effortlessly.

Manage Availability

Support Workers easily update their hours in-app without phone calls or paperwork.

Leave Requests

Submit leave requests quickly, which notifies managers in real-time for faster approvals.

Live Workforce Visibility

Know exactly who is available and when, making rostering more predictable and efficient.

Plan with Confidence

Clear visibility of unassigned shifts helps you cover gaps before they become problems.

How It Works

From roster to delivered support in three steps

1

Build your roster

Use availability matching and preference settings to assign the right workers to each shift. The system flags any clashes or gaps automatically.

2

Workers get notified

Your team receives instant roster updates via the Support Worker App, complete with all shift details, Participant goals, and essential information.

3

Track and approve

Workers clock in/out with GPS verification and log travel. You approve shifts with full visibility on times, locations, and charges before they flow to payroll.

Complete Solution

Works With Your Whole Workflow

The Support Worker App is just one part. See how it connects with the rest of your operations.

Smart Scheduling

Smart Scheduling

Find out more about scheduling and explore advanced features that help you fill shifts faster, reduce clashes, and keep your workforce organised.

Groups Made Easy

Groups Made Easy

Keep group activities running smoothly with clear rosters, attendance tracking, and easy case notes.

Streamlined Operations

Streamlined Operations

From automatic funding periods to referrals flowing directly from your website. Explore ways Astalty streamlines your business.

Don't just take our word for it

See What Other Business Owners Are Saying

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4.9 out of 5.0

Trusted by 1,000+ NDIS businesses

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Astalty Testimonial: Coordinating Independence

"Mark De Jong from Coordinating Independence sits down with Participant Jack to discuss his experience as a business owner using Astalty's software."

Mark De Jong

Mark De Jong

Coordinating Independence

"Astalty professional app and customer service deliver personalised problem solving, no business is too small or complex for this responsive team."

S

Sandra

Astalty Testimonial: AFA Coordination

"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."

Andrew McCully

Andrew McCully

Astalty Testimonial: Sakura Connect

"Tony Robinson sits down to discuss Sakura Connect's experience using Astalty."

Tony Robinson

Tony Robinson

Sakura Connect

Astalty Testimonial: Healthy Emporium
Astalty Testimonial: Newcastle Social Workers

"Kurt Waler sits down to discuss Newcastle Social Workers experience using Astalty."

Kurt Waler

Kurt Waler

Newcastle Social Workers

"A fabulous, no nonsense, easy to use CRM for all of our Support Coordination and recovery coaching needs."

YA

Yvonne A

Astalty Testimonial: Breaking Down Barriers

"This system is amazing - it is a great price, the developers are open and willing to chat and provide help, and it was so easy to set up and learn."

EH

Elizabeth Hickey

Astalty Testimonial: Positive Empowerment

"Tamara Hayes sits down to discuss Positive Empowerments experience using Astalty."

Tamara Hayes

Tamara Hayes

Positive Empowerments

Astalty Testimonial: Rhino Support Coordination

Questions

Frequently Asked Questions

Still have questions? Chat with our team.

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