NDIS Software
The two products
Them
Visualcare is an Australian-built care management platform for both NDIS and aged care providers. It covers rostering, worker communication, participant information, compliance reporting, and government claims across NDIS, HCP, CHSP, and Medicare. The platform integrates with Xero for invoicing and award-interpreted payroll, with finalised rostered data flowing through to keep finance and operations in sync. Visualcare is positioned for service providers delivering core supports, capacity building, and SIL across the disability and aged care sectors.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout — unedited.













Customer Reviews
Real, verified reviews from Google and Capterra.
"I love this software program - it's a game changer and so easy to use!!"
Kelly Crollick
"ASTATLY - All Efficiency, All class. Amazing, 10/10 cannot rate astalty high enough to any providers out there wanting a low cost, quality system that streamlines operations. The simplistic design allows for little confusion when operating and training with Astalty. We began using astalty for Support Coordination. The Department can now onboarding, intake, case note, budget track, progress report, risk assessment practically everything with absolulte ease. Invoicing is extremely simple, with an entire run taking about a minute and that is including CSV upload. The customer support is extremely helpful, and urgent with their matters and responses. Cannot recommend ASTALTY high enough to anyone in Support Coordination, Allied Health Services or Service Delivery"
Joseph
"Streamline fast software which I've only seen grow and grow into even better software!!!"
Chrissy Brown
"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "
Tim
"Easy CRM system which has made my life running a company a lot easier. It tracks utilisation, allows for task notes, calendar, and creating of agreements as well.."
Samantha Noble
"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"
Jenny Quinane
"Value for money. Actually helped me to accurately be able to bill and stop missing gaps I was working for free! Great, I've recommended to many people in our industry. It is an affordable option that was made for our industry. Tracking the tasks into actual time spent. so I actually got paid the correct hours I was spending working!"
Romana
"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"
Kelly Van Houten
"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"
Shannan Fink
"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."
Charlotte Rourke
"Excellent productResponsive ownersVery user friendly and efficient"
Ryan Gutch
"I have only been using Astalty for a month, but so far it has been great. it is very user friendly, it meets my needs a Support Coordination service provider and it will support my business to grow."
Lauren Laidlaw
"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"
erin munyard
"We have used asalty for many years with our Support Coordination Business and think its great and a big time saver. SC completes easy-read shift notes and invoicing-related documentation to support clear record keeping, accurate billing, and easy reference for participant supports. "
Shay
"What an absolute tool to look after people in need. An amazing software which is very easy to use and contains almost everything a support coordinator needs."
arslan sharif
"I have started to onboard my organisation and Participant details, Files and documents to the new CRM (Astalty). So far I am finding the video's and instructions are easy to follow and I am amble to do this at my pace, while still working on participant tasks and files."
Leonie Dawson
"Overall really good. I really like it. While there are a few things I would change, the overall functionality is great. I would recommend. It is good value for money and easy to use. Some pros are: Having everything you need in one place. Being able to make templates. Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information."
Melissa
"Easily one of the best platforms around for Support Coordinators. We absolutely love using Astalty. As Support Coordinators, having a system that is easy to use, reliable, and continually evolving is essential, and Astalty delivers on all fronts. The standout feature, however, is the Astalty support team. Their responsiveness, expertise, and willingness to help are exceptional. They genuinely listen to user feedback and continually improve the platform to meet the needs of the NDIS sector. We highly recommend Astalty to any NDIS provider looking for a quality management system backed by outstanding customer support. The platform is packed with practical features that make managing participants, documentation, and compliance requirements significantly easier. The training videos are clear and comprehensive, making it simple for both new and experienced staff to get the most out of the system. Amazing Support team Keeping up with compliance and process changes"
Jenny
"Astalty provides the most exceptional user interface for Support Coordinators with incredible customer service. The team are always prompt to respond to queries and resolve any technical issues. After considerable research into different platforms for a CRM, Astalty was the only provider with the capacity to deliver a seamless experience for Support Coordinators. Highly recommend to all Support Coordinators!!"
Kimberley Drechsler
"As a small orgainisation this software has made my admin time reduce drastically. its easy to use and just streamlines the tedius tasks which in turn supports my participants funding to stretch further. Great job Astalty"
Beks Barton
"My team has been using Astalty for a few months now and we love it. It is easy to use and makes the job of the support coordinators at Orange Elephants Creative Minds a lot easier. It saves us time and allows the management team to stay connect with what staff are achieving."
Jennifer Althaus
"Astalty is a clear, precise program to record and track information on Participants and services delivered. Very easy to use."
Tom Van Dam
"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."
Amanda Hicks
"An excellent data base for NDIS Support Coordinators. The crew at Astalty really know their stuff, and are always looking at ways to improve the service. They are responsive and well informed. Alstalty is everything a support coordinator needs to keep tabs on budgets, case-noting, reminders, and much more. In the end, it's the NDIS participant who benefits. Astalty is designed by Support Coordinators for Support Coordinators."
Dallas Sutherland
"I am slowly learning how best to use this program and I feel that once I do, it will be great. I am told the program is second to none....keep up the good work."
Christine Lockton
"Astalty has been such a great program to use. It is so easy and streamlined it makes work much more efficient and creates a much easier workflow. Would recommend!"
James Moutafis
"As an independent Support Coordinator, Astalty is an easy-to-use program that has significantly improved my workflow. It alerts me when reports are due and notifies me if I haven't made contact with a client for a certain period, among other fantastic functions. One of the standout features is its seamless integration with Xero, which makes invoicing a dream. Plus, their support is second to none. Highly recommend!!"
Tracey S
"Really enjoying Astalty so far! Simple UX design, lots of support offered and easy to understand tutorials. It's already saved me heaps of time (and headaches)."
Rhian Evans
"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"
Liz Wilson
"Thankyou Astalty! Astalty is easy to use and allows me to effectively support participants. There are a lot of useful functions that I haven't seen on other platforms."
Brendan
"Astalty was already an amazing program for a 1-man independent support coordinator myself. I love how responsive Jonathon is when it comes to answering questions and the extra mile they go for even a small timer like myself. Astalty is simple, quick and efficient and less admin time means more time spent on helping clients out and not to mention a great price point. Keep up the good work guys, looking forward to more features in the future."
Chee Yong Wong
"As a very busy sole trader (SMM Support Coordination) I spent many months looking for a CMS that would save me time, give appropriate notifications and be user friendly. Using Astalty for a couple of months now, it has completely changed my life and made me far more efficient, allowing for additional time for my participants. My only regret is not changing over to Astalty sooner!!"
Sharon MacKinney
"Astalty is one of the best software's on the market and we use it daily for our NDIS Support Coordination provider business. The support team are wonderful and are very helpful."
Sami Charnock
"Intuitive, simple, affordable and reliable software. The team is very helpful when you need assistance, I would highly recommend to any support coordinator."
Tain Molendijk
"An accessible and easy to use program for Support Coordinators. Astalty has made my day-to-day as a support coordinator extremely streamlined and easy. I can access e-signature features, budgeting features, participant info and finance in an easy and accessible way. Everything is in one place and easy to use which ensures I can spend my time on supporting participants instead of spending too much time on business admin. I find Astalty to be easy to use, clear and concise. There is a lot of support available if needed and there are a variety of features suited to a variety of users."
Ariana
"Hands Down the best product, team support and community you could ask for."
belinda hanley
"We started using Astalty software in around January and have been extremely happy with the platform. The team has been fantastic in implementing changes based on our requests, always listening and building new features tailored to what we need for our clients. The service is exceptional, with very quick follow-up times whenever we need support. Having tried other rostering apps in the past, we haven’t experienced the same level of success that we’re now seeing with Astalty. All of our staff consistently comment on how user-friendly the system is, and having all of our forms built into the platform has made recording data an absolute breeze, especially for NDIS requirements."
Elaine Diphoorn
"Started using ASALTY a fortnight ago, excellent system for Support Coordination"
Joey Woods
"I work at two different companies, that use different programs. I find that Astalty is far superior, for its ease of use. The way it is laid out makes it all really easy and efficient. I will be trying to get the other company to use Astalty as well."
Linda Grellet
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