NDIS Software
The two products
Them
Visualcare is an Australian-built care management platform for both NDIS and aged care providers. It covers rostering, worker communication, participant information, compliance reporting, and government claims across NDIS, HCP, CHSP, and Medicare. The platform integrates with Xero for invoicing and award-interpreted payroll, with finalised rostered data flowing through to keep finance and operations in sync. Visualcare is positioned for service providers delivering core supports, capacity building, and SIL across the disability and aged care sectors.
Us
Astalty is Australian-built NDIS software made by people who have worked directly in the sector. When you call us, you're talking to someone who has actually sat in the role you're in now. Bringing scheduling, invoicing, compliance, and business operations into a single platform built to grow with you, from solo support coordinators to multi-site NDIS providers, with flat per-user pricing, no confusing tiers, and support that's with you every step of the way.
Any comparison you find online, including the one you were hoping to find here, was almost certainly written by someone with something to sell. So rather than dressing up our pitch as a fair fight, we'd rather just be straight with you.
Ask Facebook. Find the NDIS provider groups and ask real people what they use and what they think. Look for reviews on independent platforms. The truth about any piece of software lives in the comments section, not on the landing pages of the companies selling it.
That includes this one.
When you've done your research and you're ready to have an honest conversation, we'll be here.
Video testimonials
Social media
Organic posts from Facebook groups and social media.













Support conversations
Screenshots from HelpScout — unedited.













Google Reviews
Real reviews from Google — 4.9 out of 5.0.
4.9 out of 5.0
Trusted by 1,400+ NDIS businesses
"I've been super happy since making the leap to Astalty. It's really user friendly and obviously designed by a support coordinator because of all the functions it has built in which streamlines your workload. For example, all the NDIS forms are linked to participant accounts and will pre-load with your and their details filled out. Invoicing is quick and easy too."
Carly Wilson
"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."
Far North Support
"What a fantastic CRM! So easy to navigate and I love how it seamlessly integrates with other applications. 5+ starts!"
Virginia P
"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."
Laura Scholfield
"I have just signed up to Astalty and I love it. I have used 3 other CRM's for support coordination and NONE compare to it. The features are innovative, and I can see that the Team and willing to evolve quickly in a changing space. Love it! Highly recommend!"
S Griffiths
"Fantastic software, easy to use but still customisable to my business needs. Active development !"
Ben Turner
"I have been using this software for 18 months , great service , well priced and plenty of support features. Keeps staying up to date with new templates and concepts. Has made running my business alot smoother"
Nicola Fenton
"Great Software for Support Coordination"
David Doherty
"I trialed a few different systems before choosing Astalty and haven't really even had to use the training videos much because the system is so user friendly with straightforward functionality. The support team and very prompt and responsive which makes a huge difference to productivity."
Anna Dalgliesh
"I have found the Astalty program easy to use. It is great when you have a few people using the system to streamline tasks and easily see details that are required."
Cristie Hill
"Simple, effective, time saving, easy to use and affordable system for support coordinators"
Nicola W
"Amazing software, simple design, efficient and great support from the software creators"
Kay Burns
"As an independent support coordinator, Astalty has saved me so much time with manual tasks. Beforehand, I was using multiple different programs to get my work completed, keeping contacts in a word document, making forms manually on word, etc. Now, everything is included in the one program and I don't have to switch between different tabs for one task. It's saving funding for my participants also."
Megan Stewart
"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."
Charlotte Rourke
"The best software."
Anita Pejakovic
"Astalty is a great platform for me as a Support Coordinator. It does everything I need and the owners are constantly looking at ways to cater for the ever changing NDIS landscape. The customer service is fantastic. I highly recommend it."
Eric Swift
"Astalty changed the game. My productivity, organisation and ability to collaborate with my team increased substantially since starting to use Astalty."
Krystel Ioannidis
"We have only recently changed to Astalty and it has been amazing. The service is incredible, they are so helpful even though I have had 101 questions and they have adapted with us. We have found Astalty has already assisted with minimising some administration tasks which is a significant cost saving to the company. Would recommend"
Kylie Walker
"Such a fantastic tool for my business. Time saving and keeps me organised even when things go aray."
Myvids 84
"An excellent data base for NDIS Support Coordinators. The crew at Astalty really know their stuff, and are always looking at ways to improve the service. They are responsive and well informed. Alstalty is everything a support coordinator needs to keep tabs on budgets, case-noting, reminders, and much more. In the end, it's the NDIS participant who benefits. Astalty is designed by Support Coordinators for Support Coordinators."
Dallas Sutherland
"Astalty is so easy to use and navigate, its super user-friendly. It is evident that Astalty has been developed by people who understand the challenges faced by Support Coordinators. The functionality and design, is simple and fresh, allowing Support Coordinators to record everything needed. Highly recommend it!"
Clare L
"Astalty is so easy to use its a breeze to work with I would recommend it to anyone any level of support coordination from beginners to experienced"
Jenny Quinane
"I have recently started using Astalty after trying multiple other platforms. Astalty is very easy to use, has a lot of handy NDIS information built in and is very intuitive. I can tell that it has been created by people in the NDIS space because the layout, and information flow, works wonderfully."
Steve Sheahan
"I will be honest, I hesitated in starting, but once I had it set up, I was totally amazed with this program. I know that I have only just started and there are so many great functions. I will get to use them. Thank you for creating such a great program!!!"
Jan RIGNEY
"As a sole trader Support Coordinator, this is a game changer. The tech support is really fast, there are regular training days - free 😁, and the program just works 👌 Integrates with Xero subscription. The Astalty team don't sit on their hands either, there are regular updates and improvements to the software."
Deborah Allen
"Easy to use, time and cost efficient, growth opportunities are embraced.At the start of 2023, our boutique, niche focussed Support Coordination team moved from a system built for huge companies Astalty and have not looked back since.Ease of use through task planning and time recording has simplified tracking billable hours as well as improved record keeping.The Astalty team welcomes feedback with a view toward meeting current users demands and wish lists. Feedback is accepted resulting in updates being implemented regularly.Keep up the good work, Astalty!"
Jenn Hilditch
"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"
erin munyard
"I use Astalty every week and it has 90% of the features I need to streamline my week. I started using it a year ago, and could not live without it. Astalty takes all of the fiddly tasks out of working in the NDIS, allowing me to get more done in much less time."
Marcus Tate
"Week 4 into my new business (Positive Empowerment) providing Support Coordination services. I have previously used different software to support in managing and keeping notes on participants, but after by chance being sent an email by Astalty I jumped on and had a look and it has been amazing! I have trialled this and I can say I am very very happy with this product and services it provides! It is straight forward, simple to use and not over complicated- it took me no more than a day to learn how to use it and be able to confidently navigate my way around it! Highly reccomend."
Tamara Hayes
"I'm an Independent Support Coordinator. I did a lot of comparisons, compared features, cost and customer service and Astalty won hands down! Software is super user friendly to use. Im 1 happy customer! I wouldnt go anywhere else"
Sandra Smith
"When I started out on my own as a Specialist Support Coordinator Astalty was recomended by a friend. It was the best decision I made to have Astalty on board as a partner in my business. Great support and a great product."
Eric Swift
"My Support Coordination business is so much more compliant now, and my invoicing and batching is lightening fast with Astalty, no unnecessary waist of important hours for me anymore."
Brydie Malone
"I'm loving the platform, it has everything i require and keeps all my records in one place."
Mathew Cooke
"ASTALTY is a joy to use and anything that is feedback from the client is an actually listened to and updated. It feels like a tailored service all the time"
Russell Pullin
"I started using Astalty after trailing a few other platforms. I was spending hours uploading case notes and capturing hours worked.I have been using Astalty for almost 5 months now. WOW have more time for myself now.Astalty is awesome and easy to use. Most things are already programmed in and if they are not the team are up for any suggestions and ideas. I am a Support Coordinator and also use the program for support workers. Capturing everything I need. I also love that I can upload notes from my phone app when out, and it's there for me when I return to my office. No time wasted. Everything is built in to save your time.James and Jono have been an amazing support. Any questions are answered promptly. Videos sent to me to make my life easier and understand how to troubleshoot. They also appreciate your feedback. Communication is professional and any issues resolved pretty much immediately.I enjoy all the new features that are introduced eg: birthdays. This helps me make participants day a little special and prompts me to send them a birthday wish. They love it!I am a director / manager and Astalty has given me more time to do other things.Thank you team for your awesome program :)"
Laura M
"Astalty is user friendly and streamlines everything into one. Is a great platform for the business I work for and keeps us organised in support coordination. Heaps of great features and has been well thought out. Would definitely recommend."
Sarah Palmer
"I am a new user to Astalty. It took me a little while to choose a software system. But I kept coming back to Astalty. It has been created specifically for Support Coordination and that was all I needed it for. The support team are fantastic, I had a couple of questions that were answered within a day. Love Astalty , easy for tracking billing and notes."
Lu Dulvarie
"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"
Sarah Wilkinson
"I love Astalty! I am 105 😊 and hate having to learn and be taught new computer systems that make no sense to me and I only land up using a small fraction of the program. Astalty is so user friendly, I didn’t need any training, easy to follow, customise, update and does what I need it to do.It is also very affordable and I think whoever designed this program thinks the same way I do. It honestly makes my life so much easier and the tasks being converted to billings makes sure that I can keep everything I need to do and follow up on in one place and, I actually get paid for everything I do now, and it is accurate!Now that it connects to Xero, even my accountant is happy!Tracy YoungPersonal Development CoachYoung Consulting WA"
Tracy Young
Free, 20 minutes, no obligation.