Astalty vs Visualcare

"Fantastic - Reliable NDIS Platform. Overall, Astalty is a solid and functional platform for NDIS providers, offering good value for money and helpful core features. The system is extremely easy to use for day-to-day tasks such as managing client information and service delivery Responsive customer support team. Easy to learn and navigate for everyday use Centralised client information, making case management more efficient Helpful for managing NDIS compliance and documentation Good value for money compared to other systems Responsive customer support team."

"⭐️⭐️⭐️⭐️⭐️ Astalty has been a game-changer for our organisation. The platform is easy to use, reliable, and has made managing our work so much smoother. Their customer support is responsive and genuinely helpful. Highly recommend to any business looking to streamline their operations!"

"Very easy to use. Much better than our old system. Very easy to navigate and pretty self explanatory. Is well organised, easy for admin and staff to use. Very easy to use, flows really well -They are open to feedback and will add features you need if it will help other organisations as well -Links with our website well. "

"Have been using Astalty for nearly one month. It is really good, I feel it’s a vast improvement on what we were using before. I think over time it is only going to get even better. It has certainly improved how I complete my work. I can basically create a to-do list for myself, and can work through it. I am personally really happy my boss switched us over 😊"

"Absolutely love the Astalty program. In the time i have been a support coordinator it is by far the easiest and most user friendly one i have used!"

"Easy to use, I love that I can make a task at any time for any participant and don't have to go to their file first. I love that I can generate NDIS forms with all the participants names and mine already pre-filled. I love how easy I can copy information and can copy the NDIS nr from my overview for any participant. The only thing I would like, or haven't found yet is how to put my participants in alphabetical order. I also have not checked the help info yet, which is very extensive. Would recommend Astalty for any SC. for sure."

"Thorough and Easy to Navigate. I find Astalty both thorough and simple to use, which makes navigating the platform really straightforward and efficient. I love how easy it is to use, and the way forms automatically populate profile information saves so much time!"

"Asalty is very easy to use and manage."

"Highly recommend - user friendly and the reminders are a great tool."

"Our support coordination team moved from Splose to Astalty and the team could not have been more supportive. They helped to ensure our transition was as smooth as possible, providing information quickly to ensure that we were on track and even helped to add an new small feature that was really important to us. Thanks to James, Jonathan and Joshua for all your support! Rachel, Contemporary Coordination."

"So Many Helpful Functions! Overall, it's been one of the most suitable programs I've used while working in this industry, and it seems like it's continually adapting based on provider needs, which is essential in working in this space. I LOVE the 'Implementations' feature to help people plan out their budget for the whole duration of their NDIS Plan, so they can be confident in knowing that they won't run out of funds early. I also love that we get notifications a few weeks before their Plans end so we can start to prepare reports. I also love that on the task board we have a progress wheel so I can see where I'm up to in my weekly billable hours. I also love being able to generate templates, which saves me a lot of time!"

"Transition into working for Myself. Astalty has been the difference between making the transition from working for a large company to successfully working for myself, I could not have done it without Astalty. I tested several others when trying to decide what product would work best for me and Astalty has exceeded my expectations. It is is easy to use, great value for money with great support behind it-what more could you ask for. "

"Overall really good. I really like it. While there are a few things I would change, the overall functionality is great. I would recommend. It is good value for money and easy to use. Some pros are: Having everything you need in one place. Being able to make templates. Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information."

"Incredible system, WGSC would be lost without it! Thanks Astalty!"

"Thankyou Astalty! Astalty is easy to use and allows me to effectively support participants. There are a lot of useful functions that I haven't seen on other platforms."

"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"

"Our company recently moved over to Astalty from another CRM. The experience has been great! Astalty has been open to our feedback and also modified a few things to support our company better. So far it has been a great experience, I couldn't recommend them more highly!"

"I've been using Astalty for only a short period and have found it to be very easy to use and has also has cut down work time as it's very efficient. Love this software, sooo much better than the last program I used and support are very knowledgable and quick to respond. No complaints."

"So glad I was introduced to Astalty by my previous employer. In my own business now, I'm so much more productive, organised and quicker at completing tasks. The help you get from Astalty staff is so quick, helpful and friendly. Highly recommend Astatlty."

"Amazing system, so user-friendly. Any questions get resolved quickly. Billing also made so much more simpler and sync to xero amazing."

"Great program with great support team "

"Simple, effective, time saving, easy to use and affordable system for support coordinators"

"Streamlines my entire work week and makes it easier to keep on top of tasks that I have done and everything else that needs to be done. Being able to have everything in the one place leaves me more time to do the important work of Support Coordination and less time trying to find files or documents, because its all there.Customer service is 2nd to none. The team at Astalty are always there to help (mainly when I've done something wrong!!). Weekly training sessions are very helpful.100% would recommend :)"

"We Switched over from Salesforce to Astalty as a new provider it was a better operating system already setup for our needs. The price point per licensed user is also not overpriced for annual subscriptions."

"Astalty is great platform from the ground up. Makes the job of so much easier, streamlined and organised. Highly recommend"

"Honestly, Astalty has the best customer service. 10 out of 10!"

"Astalty has been a godsend to my business. Its functionality is outstanding, it has been very well developed to deliver a great platform for my work as a support coordinator. I have used many other platforms over the years and nothing has compared to Astalty. I could not speak more highly of it."

"ASTALTY is a joy to use and anything that is feedback from the client is an actually listened to and updated. It feels like a tailored service all the time"

"The team are super supportive and the product is fantastic. also great value for money"

"Over 20 years in Client Services Team within Community field including Health Departments I have use a lot of different CRM's. ASTALTY is definitely one of my favourites. It's simple but enough, does every thing you need it to without the complicated components that you never use anyway. Sure there a few things like all systems that could be streamlined, but I'm sure soon enough the Astalty team will put in an upgrade to fix these things. I think because it is specifically designed for purpose there is not all these adds to try to make a system do something it was not designed to do. I have been able to work most parts out myself without having to consult the user guides....this is how straight forward it is.....IT JUST MAKES SENSE. #iluvastalty"

"I haven’t used all the features of the Astalty software, but what I have used is amazing. The best part is the community behind the software too. Johnathan and the team have created such a place of support and inspiration. You won’t regret going with Astalty."

"Astalty is a good program to help with budgeting and keeping on track of clients contacts."

"Astalty is quite easy to use, not clunky. Record keeping and editing functions are good. Could use some help with a search function and also I'm having trouble with logging in occasionally - I need to hit refresh to gain access sometimes.Thanks for a useful product."

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

"As a Support Coordinator, Astalty has been a game-changer for streamlining operations and improving efficiency. It's intuitive, simple yet sophisticated and easy to use, which has kept my business running smoothly. Astalty have ensured that Support Coordinators have all the relevant information ready at a click of the button, making transferring information a smooth process.What really sets this platform apart is the customer support. The team offers great training, consistently implement changes and improvements without disrupting productivity and are always open to feedback/suggestions. Their commitment to continuous improvement ensures the platform stays relevant and effective.I highly recommend Astalty to all Support Coordinators. It’s a reliable, efficient tool that truly enhances SC business operations."

"Intuitive, simple, affordable and reliable software. The team is very helpful when you need assistance, I would highly recommend to any support coordinator."

"Great program with great support team"

"Glad we made the switch. From day one, when we decided to make the change, everyone at Astalty was incredibly helpful and supportive. We now have a relatively large team, and the system has grown with us every step of the way. It's clear that the program continues to improve, with new features and enhancements making it even more valuable for our business. We look forward to seeing it continue to evolve and support our team's growth. I like how proactive the team are. Open to assist at any time, and to take of feedback/requests as well. So approachable."

"Astalty is a very user-friendly and efficient platform for support coordination. It saves time, keeps everything organised, and has great support. Highly recommended."