Astalty vs Visualcare

"Have been using Astalty for nearly 6 Months. very easy to understand and use. if you need help there are very responsive on email and you will have your answer within 24hrs. Very affordable and reliable"

"Astalty is a simple to use and effective platform for completing all of the daily requirements as a Support Coordinator. Astalty manages to keep all of the relevant information, documentation and case-notes all in one place without over-complicating things. The team at Astalty are always quick to respond whenever there are any questions that need answering or when support is needed. I can't recommend Astalty highly enough!"

"We love Astalty it helps us save time and keep all out documents in one place. Love it!"

"Astalty is the best program I have used, I am a support coordinator and have tried a few programs and none match up to Astalty, it has halved my admin time, and the support is 10/10."

"We used a different software before which was fine for our support worker team but was not user friendly for our Support Coordinators. Astalty really makes the difference for coordination."

"Astalty has to be the best all in one software solution for support coordinator's.It is very easy to use and makes support coordination admin a dream compared to other CRM's"

"I am an independent support coordinator operating as a sole trader and Astalty has made case noting, invoicing & reconciling payments so fast and easy leaving me more time to connect with my Participants and offer a more personalised support."

"Overall really good. I really like it. While there are a few things I would change, the overall functionality is great. I would recommend. It is good value for money and easy to use. Some pros are: Having everything you need in one place. Being able to make templates. Tracking utilisation of a participants funds when work has been completed. That when you click on information (e.g. NDIS number, addresses) it automatically copies it - so you can quickly transfer information."

"As an NDIS Support Coordination service, we rely heavily on systems that are intuitive, reliable, and built with a genuine understanding of the sector. Astalty has exceeded every expectation. The platform is beautifully designed—clean, modern, and incredibly easy to navigate. Every feature feels purposeful, and the workflow just makes sense. It’s rare to find software that balances aesthetics with functionality so well, but Astalty achieves this effortlessly. What truly sets Astalty apart, though, is their exceptional customer service. The team is responsive, knowledgeable, and genuinely invested in helping services like ours succeed. Their dedication to continually improving the product, listening to user feedback, and staying aligned with NDIS requirements is evident in every update. Astalty has become an indispensable part of our operations. It supports our team to work efficiently, maintain high-quality documentation, and stay focused on what matters most—supporting participants. We couldn’t recommend it more highly."

"I have been following this platform since its insepction. It’s amazing especially for sole traders like myself who are support coordinator. Its so cost effective of only billing for users not participants. I find it so easy to use"

"All-Rounder Software! Great overall experience and highly recommend to any users looking for software. My go to for all client management tasks, case notes and storing files appropriately. Easy to use and great for storing client information. Billing is quick and easy and links to Xero. Great support when any issues have presented. Helps me keep on track with progress for my clients and ensure that check-ins or plan reviews are planned more efficiently. "

"The Astalty team have been very responsive and have actively sought out feedback.Very happy with the software over something like MYP"

"Astalty is a brilliant program! I've been using it for over a year in my Support Coordination business, and it has completely transformed the way I work. From case noting and reports to invoicing, everything is streamlined in one place, saving me countless hours. The system is user-friendly, efficient, and well-designed for NDIS professionals. On top of that, the support team is incredibly responsive and always ready to assist if needed. If you're looking for a reliable and time-saving solution, I highly recommend signing up for Astalty!"

"Asalty is absolutely amazing. The most well thought out and targeted software I have ever used. Each thing I go looking for in the system is exactly where you would expect to find it without watching tutorials. The customer service is on point and extremely efficient. Would give it 6 stars if I could."

"We signed up to Astalty after trialling a few recommended programs. We are a small team of Support Coordinators. Astalty has been a game changer for our service! It is very user friendly and provides all the tools we need for our service. We have been very happy with the training and support provided by the Astalty team. They are happy to receive feedback and make the required upgrades for the platform. We would recommend Astalty to other providers."

"I am a new user to Astalty, but find the program easy to navigate and use. Love that it is specifically made for NDIS service providers, I am a support coordinator, and it certainly captures all the information that I require in a user friendly way at my fingertips ,at a very reasonable price too. Well done!"

"Fantastic software, easy to use but still customisable to my business needs. Active development !"

"Easy to Navigate. Overall experience is positive, it takes a load of end of month processing, allowing for other priorities. Astalty has a great layout and easy to navigate around the site. It provides ease to link reports with the NDIS portal. "

"Support like I have never seen Support before, these guys rock Support. Had an integration issue, raised it, response in 10 minutes, issue no longer an issue - all solved in 20 minutes via email.Astalty Rock!!!!!"

"Astalty has been a game-changer in navigating the complexities of the NDIS and support coordination. The team is incredibly responsive, knowledgeable, and genuinely cares about the individuals and families they work with. They go above and beyond to ensure services are tailored, funding is used efficiently, and participants feel supported every step of the way. Highly recommend to anyone looking for a professional and compassionate support service!"

"I was using a very popular CRM before Astalty and I wasted so much unnecessary administration time recording and processing client details and billing. Astalty has been a game changer to claw back my time as a sole trader in the NDIS. Astalty support is amazing, their format is intuitive and the price is reasonable. Don't look any further for the perfect CRM for NDIS practitioners.Catalyst Social Work"

"The after sales service is exceptional! James and Jonathan are super quick with responses and nothing is too much trouble!"

"Astalty is user friendly and easy to navigate. It is clear that it has been created with Support Coordinators in mind. The user guides are clear and concise, and support is available whenever it's needed."

"This is such a great program to use for support coordination."

"Fantastic program for case noting and invoicing. Very prompt support team listen to the user and proactive when it comes to making improvements. Great Work Astalty."

"Astalty has proven to be an exceptional platform for my work as both a case coordinator and support coordinator. With a wide range of features, many of which I have yet to explore, it significantly streamlines tasks and allows for more efficient use of my time without the need for duplication. The support team is always readily available to address any issues and promptly action requests. If only Astalty had developed the new NDIS PACE system, now that would have been amazing!"

"Asalty is very easy to use and manage."

"Quick and easy. Very understanding and basic and overall easy to access and for understanding the layout is to setup. Quick and easy to use. easy to login into great idea for first time users. really basic on information."

"Astalty: The Business Sidekick We Didn't Know We Needed. Our overall experience with Astalty has been very positive. The platform has helped streamline our processes, improve organization, and save time across multiple areas of the business. It's easy to use, reliable, and supported by a responsive team that genuinely values customer feedback. The combination of strong functionality, useful reporting, effective client management, and dependable reminders has made Astalty an important part of our day-to-day operations. Overall, it has exceeded our expectations and continues to provide excellent value for our business. Astalty has been an excellent addition to our business, delivering outstanding value for money with a comprehensive feature set at a competitive price. The platform is easy to use, with an intuitive interface that makes daily tasks simple and efficient. Customer support is responsive, knowledgeable, and always willing to help. Reporting tools provide clear, useful insights, while client information is well organized and easy to access. The system is reliable, with very few bugs or issues, and any concerns are addressed quickly. The calendar and reminder features help keep our team organized and on track. Highly recommended."

"I switched to Astalty from Careview 8 months ago, I've never looked back. Astalty's software is fantastic, cost-effective and their customer service team is incredibly helpful. Thanks Astalty"

"As an NDIS Support Coordination service, we need systems that are intuitive, reliable, and truly understand the sector—and Astalty delivers."

"Support Coordinator. I have had a fantastic experience with Astalty and would recommend to other Support Coordinators and disability providers. The functions are super easy to use! They have everything I need and I have heard many staff state that it is one of the easiest platforms to navigate when joining the team. They are open to feedback and suggestions if you ever have something missing or needing additional assistance."

"Astalty has been an outstanding software solution to work with. It has made every aspect of our work more efficient and seamless, particularly given the nature of what we do. We truly value its capabilities and highly recommend it to other providers seeking an all-in-one system that simplifies processes and streamlines operations. Astalty is the way forward."

"Great software, user friendly and highly recommend!"

"User friendly. Overall it is affordable and worked well for my simple business structure as a sole trader. Time is money for anyone and as a sole trader any way to reduce administrative hours is welcomed. Business admin is a necessary evil, but my focus is my clients and my passion for getting outcomes drives me. A CM system that supports me to direct more energy toward the actual work is beyond welcomed. Astalty is simple and user friendly, it is generally easy to work out how to use features and I have rarely needed to reach out for support. You can make your use of Astalty as simple or a complicated as you want it to be dependent on your business needs. If you just want to keep basic notes and create invoices, you can. If you want to use it to automate the process from referral all the way through to end of plan reporting, you can. "

"Astalty is great! 9/10, Would recommend to other providers. It has made a lot of Support Coordination very streamlined from a data and invoicing perspective. Easy to use, very clean interface. Very responsive to feedback and quick to update to accommodate NDIS changes. "

"I've worked in the disability sector for many year and find Astalty one of the best systems I've used. I highly recommend this program. Astalty not only are responsive to concerns and feedback but continue to listen to its users and implement positive change.If you want easy and creative get this program. I love it 😀"

"Astalty is amazing and saves so much work in the background. As a Support Coordinator it a truly valuable resource."

"A great system, easy to learn to work with in the NDIS space, it is easy to navigate and locate participant details at the touch of a button. Sherree, BAble Support Coordination"