Astalty vs Visualcare

"Awen Case Management & Advocacy are proud uses of Astalty. We love its ease of use and especially love the clarity of each client's main page. Great product and exceptionally quick responses from their team."

"Astalty is an intuitive and easy to use system."

"Highly recommend. Very positive. Case noting, invoicing, participant profiles all very well set up and easy to use. Makes work day flow. Ease of use particularly invoicing. This has saved me hours every week. I love how Astalty prepopulates participant details into templates for reports. Also the referral system makes onboarding new referrals quick and easy. "

"Great NDIS program for allocation tracking. Overall a great program that takes feedback to improve constantly, which is good for our specific needs. I would recommend this website for ease of access and the fact that the team is very responsive and always is improving things. Astalty is very user friendly and contains lots of features that makes Participant management easy. Funding allocation tracking especially is a very valued feature. The team is also very responsive to feedback and suggestions, and are quick to fix bugs when they pop up."

"I'm very pleased I've been working with Astalty for our organisation for 2 years now. It's comprehensive in all required weekly tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"Astalty has streamlined by invoicing and note keeping practices"

"I've been using Astalty since starting my own Support Coordination business. It's very easy to use and the support team is super friendly helpful. Highly recommend the program!Thanks Astalty for making my busy days a little easier."

"An excellent data base for NDIS Support Coordinators. The crew at Astalty really know their stuff, and are always looking at ways to improve the service. They are responsive and well informed. Alstalty is everything a support coordinator needs to keep tabs on budgets, case-noting, reminders, and much more. In the end, it's the NDIS participant who benefits. Astalty is designed by Support Coordinators for Support Coordinators."

"I love Astalty. It has made running my Support Coordination so much easy. I also love the calendar as it keeps my team accountable. Invoicing is also so much easier then other software."

"Love Astalty, easy system to navigate and quick fantastic support if needed. I have recommended Astalty to several other Support Coordinators."

"I find the program easy to navigate and love the features and support team."

"Astalty is very easy once you get the hang of it. The team are extremely helpful when you contact them, nothing is any trouble. The videos are great, you can go back and watch them anytime they are very informative."

"This is the best Support Coordination CRM I have ever used. Has very minimal bugs and it is obviously that it was designed by people who knows what Support Coordination really is."

"Fabulous software for NDIS. Very supportive team and happy to answer any questions. Highly recommend Astalty."

"Good RMS system. Easy to use and not as cumbersome as other RMS I have used such as Childstory and KIDS it could still be better but recent upgrades have been good. Ease of use Client Information Calander and reminders New risk assessment New form generation and custom templates."

"I started using Astalty after trailing a few other platforms. I was spending hours uploading case notes and capturing hours worked.I have been using Astalty for almost 5 months now. WOW have more time for myself now.Astalty is awesome and easy to use. Most things are already programmed in and if they are not the team are up for any suggestions and ideas. I am a Support Coordinator and also use the program for support workers. Capturing everything I need. I also love that I can upload notes from my phone app when out, and it's there for me when I return to my office. No time wasted. Everything is built in to save your time.James and Jono have been an amazing support. Any questions are answered promptly. Videos sent to me to make my life easier and understand how to troubleshoot. They also appreciate your feedback. Communication is professional and any issues resolved pretty much immediately.I enjoy all the new features that are introduced eg: birthdays. This helps me make participants day a little special and prompts me to send them a birthday wish. They love it!I am a director / manager and Astalty has given me more time to do other things.Thank you team for your awesome program :)"

"The after sales service is exceptional!James and Jonathan are super quick with responses and nothing is too much trouble!"

"Astalty has been effective and efficient to use. Saving me time with invoices and billables in one system! Now I’m looking forward to using the new forms to make it easier for our business to use one complete package. Building Capacity WA."

"Fantastic software, easy to use but still customisable to my business needs. Active development !"

"I recommend Astalty for any support coordinators or allied therapists who are thinking of moving across to a Client Management System . Total Care Team has been using One Drive and word docs for a few years and with the growth in the business it became evident that a CMS system was needed to streamline procedures and save time .I have trialed numerous CMS and looked at nearly every system on the market and decided on Astalty . The decision has not been a disappointment at all. Saves huge amount of time entering notes in the task window and billable time is more trackable . Fund utilization keeps us more on track and reduces over servicing. Astalty have been very responsive to our individual requirements and resolve any issues we have faced during set up in a timely way. Well done Astalty ( A System That Always Listens to You ) Regards Sussanne P"

"Worth the expense. Best money we have spent on our business. Makes the day to day tasks streamlined and easily capture billable hours and then invoice them. We feel as though it was the best money we ever spent on our business. No more tedious spreadsheets tracking billable hours. No more Sunday afternoons spent invoicing in Xero one at a time. Great templates and NDIS forms streamlines the more mundane tasks."

"Fantastic CRM! We were looking for something simple and user friendly that would cut down time spent doing admin. The team have been most responsive when we’ve needed, and the app has been beyond helpful for us as a small support coordination business. So glad we found Astalty. James is always responsive too which is a big plus for us. Thanks so much team!🙏🏼"

"Amazing system for support coordinators. All the tools we have been missing in one place. The ability to track and update funding makes life so much easier, as does the days since last contact tab. I would highly recommend Astalty!"

"Love Asalty, easy to navigate and fantastic support if needed. I have recommended Asalty to several other Support Coordinators."

"Astalty has been amazing and helpful in more than one way! Highly recommend this program and the support that comes with it, always makes me feel I can reach out if I am unsure about anything. Very easy to keep up with the work on how it is set up!"

"Love how user friendly it is and customer service is quick and excellent. Would definitely recommend.Only thing I would like is the chance to manually edit certain parts of invoices before sending. Otherwise super happy. ☺️"

"Amazing support, fast and accurate, deals with issues (not that I have many issues quickly). Software is comprehensive, easy to use, logical. A must"

"As the owner of Blooms Disability Services, I can honestly say we have tried so many different rostering and management systems, and nothing compares to Astalty. It genuinely makes owning and running a disability provider so much easier. The template feature alone is a game changer, and having the NDIS Pricing Guide already integrated saves so much time and stress. There are so many features available, and I feel like I’m only just getting started with everything it can do. Astalty has made transitioning participants, onboarding new employees, and managing compliance far more streamlined and efficient. Thank you for creating a system that truly supports providers while also improving the experience for participants and staff."

"I'm very pleased I've been working with Astalty for our organisation for nearly 2 years now. It's efficient, comprehensive in all required tasks and makes my core work easier. Thanks so much for this program for UCS. ⭐⭐⭐⭐⭐"

"My team and I officially moved to Astalty a month ago and couldn't be happier. Astalty helps us manage and prioritise our tasks, streamlines billing and is really easy to navigate. The transition was very smooth and support has been fantastic, always responsive and ready help. Highly recommend!"

"After making the switch Jonathon and his team continue to be quick to reply with questions and offer detailed solutions with crafted videos and images showing how its done."

"The onboarding process was straightforward, and the support team has been responsive and knowledgeable whenever assistance was needed. Astalty has been a fantastic platform for managing NDIS operations. The system is intuitive, easy to navigate, and brings together scheduling, participant management, invoicing, compliance, and reporting in one place. "

"What an absolute tool to look after people in need. An amazing software which is very easy to use and contains almost everything a support coordinator needs."

"Great and user friendly. Astalty provides the easiest experience I’ve ever had—simple, intuitive, and perfect for managing NDIS support coordination. Astalty is truly one of the best all-in-one software solutions for Support Coordinators. Its user-friendly design makes it incredibly easy to navigate, even for those new to digital systems. What really stands out is how it streamlines NDIS support coordination—turning what can often feel like overwhelming admin into a smooth, efficient, and even enjoyable process. With Astalty, managing client information, tracking services, and handling compliance becomes far simpler, allowing Support Coordinators to focus more on delivering quality support rather than getting stuck in paperwork."

"Astalty is the CRM that we have been looking for, for our business it has been a game changer, from the customisable templates that can utilised to assist us with assessments right through to reports and having them indivdualised to each client of ours at the click of a button through to tracking funding to ensure that the client has enough within their budget to cater to their needs"

"As someone who has worked as a support coordinator and as a support worker, I have tried different programs but always found myself needing additional programs to meet all my needs. In all honesty, Astalty is the first to cover everything, and also have a wonderful owner that is responsive to support requests and open to feedback. Jonathon is a gem to speak to!They've grown so much since starting and just keep adding more valuable features consistently by simply listening to feedback.Now that I'm able to integrate my calendar, attach tasks to those bookings, create invoices, and so so much more, I save so much admin time. It's an absolute life saver and worth every cent! The trial period will show you all it has to offer and the demo's are extremely helpful. I highly recommend giving it a go!"

"Excellent Support Coordination Platform. Astalty is a great system to use as a Support Coordinator. It is a very user- friendly system that saves significant amount of time by keeping case notes and billing in one convenient place. The NDIS report templates are particularly helpful, as they are easy to access, download, and come with pre-filled information, making report writing much more efficient. I find the KPI tracking feature extremely useful. The graphic display of billed hours provides a clear and easy-to-understand overview of daily performance."

"Best software for support coordinators. It has everything you need, is incredibly easy to use, and the customer service is very good so far. I recommend doing the free trial, you won't want to switch back to any other software once you experience Astalty!"

"USER FRIENDLY AND ACCESSABLE. Very happy to have Astalty as my business partner, keeping my client information audit ready and easily accessible. It is a very user friendly application that is forgiving of my mistakes. It is great that our small team can share information in real time with all clients visible. I like being able to check ommissions of inforamtion via reports that assist if updates had not been completed."