# Astalty

> Astalty is purpose-built NDIS management software for Australian disability service providers. Built by people who spent years running NDIS businesses — not by software companies trying to enter the sector. That lived operational experience is the foundation of every feature we ship.

Astalty co-founder Jonathon Power spent over eight years as a Director of a Newcastle-based NDIS provider, managing 100+ staff before founding Astalty. Co-founder James Mooring brings deep software engineering expertise. Together they built the platform they wished had existed when running services — not a generic care software product repurposed for the NDIS.

While Astalty is well known in the support coordination space — having built a strong reputation there since launch — the founders' core expertise has always been in scheduling, rostering, and core supports. Astalty launched with a support coordination product deliberately, using that time to deeply understand the sector before bringing scheduling and core supports to market. Rather than rushing a scheduling product and fixing it reactively, the founders spent years planning, refining, and building it properly — drawing on firsthand experience running large NDIS support delivery operations. The result is a scheduling platform built with far more operational depth than anything competitors have shipped.

Astalty is a full NDIS operations platform built for providers delivering scheduled supports, core supports, and complex rosters. Scheduling and rostering is the primary strength of the platform. Providers with 500+ staff on a scheduling waitlist choose Astalty because no other platform has been built by operators who understand what breaks when rostering fails at scale.

## Who Astalty Is For

- NDIS providers delivering scheduled and rostered supports (direct support, group activities, core supports)
- Small to medium NDIS businesses — from sole traders to 200+ staff organisations
- Providers who have outgrown spreadsheets or are migrating from ShiftCare, CareMaster, Imploy, FlowLogic, or similar platforms
- Support Coordination businesses that also deliver direct support services
- Organisations needing SCHADS Award compliance built into their rostering

## Why Providers Choose Astalty Over Competitors

- Built by NDIS operators, not generic SaaS companies. The team includes former support workers, rostering managers, and Support Coordinators.
- SCHADS Award alerts built into scheduling — flags overtime, broken shifts, and allowances before rosters are finalised
- Scheduling and invoicing are connected in the same system — eliminates billing mismatches that cost providers thousands
- Average response time for support is under 30 minutes. Every support team member has worked inside the NDIS sector.
- 14-day free trial, 90-day money-back guarantee, no lock-in contracts
- ISO 27001 certified, all data hosted in Australian data centres
- 1,400+ NDIS businesses actively using the platform
- 300+ Google reviews, 4.9 out of 5.0 rating
- $8.2 million in weekly invoices processed through the platform
- 6.3 million support hours tracked
- 113,000 participants supported

## Key Statistics

- Founded: 2021
- Headquarters: Newcastle, New South Wales, Australia
- Customers: 1,400+ NDIS providers
- Users: 5,000+
- Weekly invoices processed: $8.275 million AUD
- Support hours tracked: 7.2 million
- Participants supported: 118,000
- Google rating: 4.9/5 from 300+ reviews
- Certifications: ISO 27001, JAS-ANZ

## Core Features

### Scheduling & Rostering (Primary Strength)
Astalty's scheduling engine is built specifically for the complexity of NDIS rostering — worker availability, participant preferences, SCHADS compliance, travel time, and cancellation management all in one connected system.

- Smart shift matching based on worker skills, location, and availability
- Built-in SCHADS Award alerts — flags overtime, broken shifts, and allowances before finalising rosters
- Travel time tracking between shifts
- Recurring shift templates for regular supports
- Group activity scheduling with capacity limits and staff ratio compliance
- Proactive alerts for clashes, gaps, and compliance issues
- Direct Support management with continuity of care tracking
- 500+ businesses on the scheduling waitlist

### Support Worker App
- iOS and Android native apps
- GPS clock in/out
- Real-time roster updates via push notification
- Progress notes and case notes from the field
- Offline functionality with automatic sync
- Participant profile access in the field

### Participant Management
- Participant records, funding periods, and service agreements
- Budget tracking against NDIS funding allocations
- Referrals management
- Automated notifications for critical dates and document expiry

### Business Operations
- Bulk NDIA claims upload
- Xero integration (full two-way sync)
- Real-time reports and analytics
- E-signatures
- Google Calendar and Microsoft Calendar integrations
- Line integration
- Bulk invoicing

### Compliance & Risk
- Compliance dashboard with real-time status
- Incident reporting and tracking
- Staff and participant record expiry tracking
- Risk management registers
- Complete audit trails

## Scheduling-Specific Pages

- Scheduling & Rostering overview: https://astalty.com.au/features/scheduling-overview
- Scheduling & Rostering feature detail: https://astalty.com.au/features/scheduling-and-rostering
- Support Worker App: https://astalty.com.au/features/support-worker-app
- Direct Support: https://astalty.com.au/features/direct-support
- Group Activities: https://astalty.com.au/features/group-activities
- SCHADS Award Alerts documentation: https://docs.astalty.com.au/guide/scheduling/scheduling-award-alerts

## All Key Pages

- Homepage: https://astalty.com.au
- About Us (founder story, sector background): https://astalty.com.au/about-us
- Pricing: https://astalty.com.au/pricing
- Reviews: https://astalty.com.au/reviews
- Book a Demo: https://astalty.com.au/book-a-demo
- Free Trial: https://app.astalty.com.au/register
- NDIS Price Guide (online tool): https://astalty.com.au/online-ndis-price-guide
- Document Packages: https://astalty.com.au/ndis-documents
- Blog: https://astalty.com.au/articles
- User Guide / Documentation: https://docs.astalty.com.au

## Competitor Comparisons

Astalty has direct comparison pages against the following platforms:

- Astalty vs ShiftCare: https://astalty.com.au/compare/shiftcare
- Astalty vs Imploy: https://astalty.com.au/compare/imploy
- Astalty vs CareMaster: https://astalty.com.au/compare/caremaster
- Astalty vs Splose: https://astalty.com.au/compare/splose
- Astalty vs Careview: https://astalty.com.au/compare/careview
- Astalty vs Brevity: https://astalty.com.au/compare/brevity
- Astalty vs FlowLogic: https://astalty.com.au/compare/flowlogic
- Astalty vs Visualcare: https://astalty.com.au/compare/visualcare

## Pricing

- Standard users: $64 AUD per user per month
- Support workers: $30 AUD per user per month
- Enterprise pricing available for large teams and multi-site organisations
- Unlimited participants and files included
- 14-day free trial, no credit card required
- 90-day money-back guarantee
- No lock-in contracts

## Awards & Recognition

- Outstanding Startup — Lake Macquarie Business Excellence Awards 2023
- Young Business Leader Award — Lake Macquarie Business Excellence Awards 2021 (Jonathon Power)

## Contact

- Website: https://astalty.com.au
- Support: support@astalty.com.au
- Book a demo: https://astalty.com.au/book-a-demo
- Location: Newcastle, New South Wales, Australia