90-Day Money Back Guarantee | Astalty

Hear from NDIS providers

Real NDIS providers.
Real results.

Your first 90 days

Here's what we actually do with you in your first 90 days.

We don't hand you a login and wish you luck. For the first 90 days our team moves your data across, trains your staff, and sits with you on your first invoicing and payroll run so you feel the time saving for yourself, like you saw in Rochelle's story above.

Step-by-step transition playbook

We follow a simple transition plan with you, importing Participants, case notes and documents, setting up services and funding so nothing falls through the cracks.

Team trained without dragging them off the floor

Admin and leaders get live training sessions. Support Workers get short, phone-friendly trainings they can do between shifts so everyone knows how to roster, log notes and clock in and out.

Payroll and SCHADS set up properly

We connect Astalty to Xero, Employment Hero or Paycat, check your SCHADS settings, then sit on your first full payroll and invoicing run with you so you see Monday drop from a full day to around two hours.

Workflows and alerts switched on

We turn on notifications, missed-note reminders and key automations so the system chases compliance instead of you.

Service agreements in minutes, not hours

We show your team how to generate and send service agreements in under five minutes so new referrals can start faster.

Hands-on support the whole way

Our Customer Success team is on call during the 90 days to answer questions, tweak your setup and make sure your team is actually using Astalty day to day.

All of this happens inside your 90-day money-back window, so if it doesn't make your weeks easier, you ask for a refund and we return every dollar.

The fine print, in plain English

How the 90-day money-back guarantee actually works.

We back ourselves, but we also know you only see the benefit if you actually switch. So the guarantee kicks in when you come through onboarding with us:

1
Come through onboarding with our team
You choose an Astalty onboarding package and we book your setup and training sessions.
2
Show up and run it in your real business
You attend at least 4 of the sessions we book with you, we help you set up payroll, and we run your first invoice batch together so you can see how it works on your own data.
3
Decide if Astalty is doing what you hoped
Any time within 90 days of your subscription start date, if you've done the above and Astalty still isn't giving you the time back or ease you were expecting, you tell us.
4
We refund your subscription fees for those first 90 days
We'll refund the subscription you've paid for that 90-day period. The guarantee is tied to our onboarding packages, because that's when we can actually do the work with you and stand behind the result.

Don't just take our word for it

See What Other Business Owners Are Saying

4.9 out of 5.0

Trusted by 1,400+ NDIS businesses

"Astalty seamlessly connects invoicing & rostering, eliminating billing mismatches and protecting our cash flow."

Matthew Saxen

Hearts in Action

"Incredible, what can I say? Where do I start? This platform has completely changed the way we run. Astalty has streamlined everything."

Natalie Tobin

"Astalty is incredibly easy to use and probably the best platform for Support Coordinators as everything is built around tasks."

Andrew McCully

"We run a care company. I don't expect my staff to be brilliant at using tech. Astalty mitigated that issue. It was very easy to use and extremely easy for the team and rostering!"